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  1. In my newsletter form it is not showing mailchimp as a storage option. It also displays an error message for Google Drive. please see screenshot included.
  2. Site URL: https://www.moonswordbooks.com/ I post lengthy (1000+ words) articles on my SquareSpace site weekly. I have it linked up to MailChimp so that when something new appears on the SquareSpace site, it gets emailed by MailChimp to the relevant audience, using the RSS feed system. This all works fine. In MailChimp, when you put the merge tage RSSITEM:CONTENT into the email structure, it's supposed to pick up an excerpt of the post, defaulting to 500 words. In fact, it just sends the whole thing, no matter how long. I have searched online and I am not the only person to have this problem, nor have I seen much indication that anyone's found much of a solution. While I work on that end of things, however, it seems to me that maybe I can resolve it on the SquareSpace end. In the Options pane for each post, I can create an excerpt manually. If I could send this through MailChimp, with their "read on..." link going back to the post itself, that'd solve my problems and be much more readable anyway. But MailChimp does not have--or doesn't indicate, anyway, an RSS merge tag that will pick up the Excerpt text from SquareSpace. Can anyone suggest some code which I can substitute for RSSITEM:CONTENT in MailChimp to pick up the Excerpt instead of the total body text? Thank you!
  3. It used to work with code , but now it is impossible to inject the code to Squarespace because it is a "Premium feature". Do I need to upgrade my account to enable newsletter integration? Thanks!
  4. Site URL: http://www.arianamartin.com I have a newsletter sign up form on my site linked with Mailchimp. I'm getting LOTS of emails from Squarespace titled 'Mailchimp didn't save your recent Form Block submission' due to spam/suspicious activity. They are all clearly phishing attempts from spambots, because the names/email addresses used are suspicious (see screenshot). I used to get maybe one notification like this per week, but am now getting several per day. Does anyone know why this is happening and how to make my form more secure? Thanks in advance!
  5. Hi everyone, I have a rss Mailchimp newsletter which automatically sends mails once a week with every new event i've added but I'm looking for a way to only show featured events. Is there any way to do this? Thanks!
  6. I keep getting error emails of mailchimp-squarespace connecting You have an unsaved Form Block submission Your most recent submission to the "Subscribe" form on Cristina Arango didn’t save to your storage method (Mailchimp List). This may be the result of a connection issue between your site and your storage service. I have follow the troubleshoot and doesn't work Please help!
  7. Site URL: https://www.tealcanvas.com/ Hi friends! We have a site where we are showcasing artists across a variety of styles and price points for unique commissions. Currently, in order to get in touch with an artist, we have a button at the bottom of each artist page (product page) connected to a squarespace form that will be sent to me. At this point, I would get in touch with the artist. However, to better automate responses and track orders, we would like to create the form in agile crm or mailchimp instead and then have a button linking to that external form. However, I cannot find a way to connect a button or form within squarespace that will be linked to either agile or mailchimp. Do I need to add custom code? Any help would be appreciated! The site has not yet launched, so is still behind a password - Tealcanvas0202 Jay
  8. Site URL: http://www.oldish.com I am using the free version of mailchimp to send out an automated email to subscribers to let them know a new blog post is up. I want to only show the first image, title and an excerpt of the blog post in the email. When I choose the excerpt option on mailchimp, the whole blog post is still showing in the email. I have tried putting some copy in the excerpt option in the Squarespace blog but it messed up the blog format. Does anyone know how to only show the title, the first image and an excerpt in the mailchimp platform?
  9. Site URL: https://www.comms8.com/ Hi everyone, I need help. I double check with the RSS link and put it on mailchimp. However, in mailchimp, it does not convert the content of the squarespace blog post to it. It just show my template post before like the pics below. Anyone can help? It is quite urgent. Thanks!
  10. When I enter an address in my submission form on my home page it sends an email and goes through the whole process of double opting in, but it doesn't update the subscriber to my mail chimp account. Any ideas why that is?
  11. Site URL: https://www.bridgecomputerservices.co.uk Hello All, I have an issue with the MailChimp integration. Specifically, when I add a newsletter signup block at the bottom of my blog page, I have to manually connect MailChimp every time I make a post, even though the integration is connected and tested. Any ideas?
  12. Site URL: https://www.amooninthedark.com Hey circle members. Seems like the mailchimp integration has been having issues since sqsp launched their own campaigns. I've set up other clients rss automated campaign without issue but recently I've noticed the images are not resizing even when that checkbox is checked. Anyone solved this issue? I've gotten little help from mailchimp. I tried this and helped but left lots of space around images. https://artshacker.com/make-mailchimp-images-behave/
  13. Hello, I'm using mailchimp as my main email provider. When someone goes to the checkout page and submits their mail without going further (giving personal info, card numbers, etc...) I can't see them anywhere as them being subscribed.. When they input their mail and press "continue" shouldnt they be subscribed immediately? I have attached a picture below for a better understanding:
  14. Site URL: https://jilliciousfoods.com We are using Mailchimp to send automated emails to people who (1) sign up for our newsletter in our footer or at the bottom of our homepage, or (2) complete the contact form on our Contact page. We would like to somehow integrate our store with Mailchimp, too, so that when people make a purchase they are added to a separate Audience in Mailchimp. But I don't see integration options under Commerce. Is this possible? Thanks!
  15. We need a simply website for our nonprofit Jewish genealogy society with less than 100 members and very little traffic. We need fillable forms for membership and mailing list signees. Is there a mailing program similar to constant contact or mail chimp? We also have a newsletter. Ideas on a squarespace program that will assist in our newsletter online mailings. Thanks so much Leah
  16. Hi everyone, we are considering setting up email marketing for our websites. The online reviews of Mailchimp tech support make me worry a little ... does anyone here have first hands experience with them? TIA!! https://www.trustpilot.com/review/www.mailchimp.com
  17. Hi all, I'm making my first Square Square site, and I'm really enjoying it! Everything is running smoothly, except one thing, I cannot find a way to add some information on my three Squarespace forms to make mailchimp segment working properly. I've made some screenshoot, since my english is basic, it could be much easier 🙂 On my first screen cap (in French, sorry…), I added an hidden field on my form and added an value to test (01). I can see the name of my hidden field in Mailchimp, but since it's not working, I guess I'm doing something bad here. Is it the "good" way to achieve this? Tons of thanks in advance. - Simon
  18. Site URL: http://www.asarodger.com Hey Squarespace community, Just checking in to see if there's been a removal of the integration with MailChimp? I recently tried to add an email block and only got the choices of using Squarespace emails or collecting to a G-Drive Sheet. See screenshot attached, there used to be an option for mailchimp, but it seems to have disappeared. Curious if this is just me, or if the partnership/integration has ended? Cheers! Asa
  19. Hi there, My client wants to use an opt-in subscribe form on her new website. She uses Mailchimp free version and has already an existing audience but these contacts were added manually in mailchimp. I read that you should only use empty mailchimp audience to connect your storage to squarespace. Does this also apply for an existing audience without having a subscribe/newsletter block? I really appreciate your help on this! best, Hanita
  20. I downloaded/exported my mailing list from one of my Squarespace websites to import to my other Squarespace website. When I try to import I get screen that says "The first column of your CSV must contain at least one email address." Shouldn't the Squarespace system be downloading in the correct format that they require? I don't know how to edit a CSV to reformat.
  21. I'm planning on launching an email marketing campaign for a client and will be using Mailchimp. Do I need to create an account in Mailchimp first before integrating w/Squarespace? Is the Mailchimp account separate in all respects from Squarespace? In other words, if I integrate the two platforms, will it be possible, at a later date, to decouple them and use Mailchimp as a stand-alone marketing tool (and keep all the subscribers)? Any suggestions or hints on gotchas when setting up the integration with the two platforms? I've read the two knowledge base documents regarding the setup, and can follow them, but was curious about the community's experience. Thanks!
  22. I want to use Squarespace Email Marketing instead of MailChimp. I have used MailChimp for years. I also use their iPad app "MailChimp Subscribe". Currently, I use that app to gather names and emails at events. Then I take that list and download for Squarespace lists. Does anyone know of another app for the iPad that will do this and integrate into Squarespace Marketing?
  23. My goal is to use MailChimp to send an automated email reply when viewers enter their email address into a Squarespace form block. The list dropdown in the Squarespace forms does not contain the campaigns I have created in MailChimp. The accounts have been integrated together. Is there a different way I need to set up the campaign in MailChimp so that when I go into the Squarespace form storage list, the campaigns will appear? Thank you.
  24. Originally I set up my newsletter sign up boxes to have double opt-in for Squarespace and Mailchimp, but then I realised the confirmation email was coming from Squarespace and not from Mailchimp, and really Squarespace is just a backup for me. So I turned off the Squarespace connection and left the Mailchimp connection and then the Mailchimp connection no longer worked. The double opt-in box is ticked in Squarespace (for Mailchimp) and the double opt-in setting is turned on in Mailchimp. I have tried resetting the Squarespace connection. I have authenticated the domain, and it's still not working? Had any one else had this issue?
  25. Site URL: https://www.plusoneadvisors.com I want to customize the look of a MC pop up form, but cannot figure out how. Where would I insert custom code for the pop up on the homepage, and where can I find guidance on the code itself? Thanks in advance.
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