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  1. Hi There I can not import a csv file of email addresses – always get the same error message: "The first column of your CSV must contain at least one email address." Of course first column contains nothing but an email address. Also the doc has exactly three columns as requested. Nothing works. Even if I download a list that has been created within squarespace, open, export from numbers as csv and import it again – I get the same message. Also tried to export on an pc and exel > same result. I'm desperate. Has anyone experienced issues like these and has an idea how to solve?
  2. I followed squarespace format to import products in Bulk. No matter what I try I get this error message: add product type column. Could you help me resolving this issue?
  3. Hello SS Forum! Has anyone worked out how to make folders in the image 'My Library' section - it'd be great to put all images for each website you create in subfolders..... any ideas would be much appreciated - TIA, Angie 🙂
  4. Migrating from 7.0 to 7.1. I have moved pages to the 7.1 site and now need to move the blog. I need to keep/restore blog comments, so have exported to Wordpress and imported into the 7.1 site. * Zero images imported. * Comments have imported but are not viewing on the actual blog posts. Comments are enabled globally and on the blog pages. Has a single person successfully used this method to restore blog comments in a 7.1 site? Has anyone successfully imported blog images using this method (import into Wordpress and then import into 7.1)? I contacted Squarespace support (usually amazing) but no help at all this time. Thank you to anyone that can save me!
  5. Hello! Does anyone know if FileZilla is compatible with Squarespace 7.1 or if Squarespace itself has similar capabilities? My organization uses FileZilla to link to files attached in newsletters, etc. and we are able to reupload those files if edits are made to the same link so that clients can continue to access the updated file from the original link. We are trying to switch to Squarespace but need this functionality. The file upload option doesn't seem to suffice because it creates the URL for you, so a new file will have a new URL. I saw some saying that FileZilla doesn't work with Squarespace 7.1. Thank you for your help!
  6. So I got the importing worked out and I want to add a ton more products to a store. I exported a CSV, added another product as a test, and imported the new CSV and got the following error: "Missing column Add PRODUCT ID column" So I go to check the CSV and it's right there as the first column. I'm baffled by this one. How can I solve this? I have a ton more to add to my store.
  7. Is there any way to work around getting all the images from one Squarespace site to another? The import function is broken, per Squarespace, and they only recommend I manually download/upload each image (over 100 blogs!). Does anyone have a work-around?
  8. Site URL: http://fintanfoto.com Hello new to squarespace and finding the image upload system tedious. Used to Joomla/wordpress design parameters for years. I have a lot of images I would like to showcase on my site here, and uploading one image at a time is tedious. Is the any way I can batch upload images to the library or from google drive/dropbox? I would like to assign a image folder to each project page and then be able to construct the "look" from there. Any ideas would be very helpful. Cheers
  9. Greetings, I have lots of articles (more than 30) in Markdown (coming from another platform) I want to import into my Squarespace website. Is there a smart way (with less friction as possible) to import them? I don't want to manually copy/paste more so many articles. Thank you!
  10. Hi is there a way to import new products to a website? I'm starting from scratch and have over 400 products but when I try to import it keeps telling me it can't find the product page. I don't seriously need to manually add 400 products one by one do i???? thanks
  11. Hello! I am rebranding and creating a new website and was wondering if you guys could help me with my file importing. I am getting this error Incorrect format Every set of option values must be unique I am not sure what to do as my option values are what is most important because there are so many iterations. Do you guys have any suggestions on what to do? Previous site as example: https://www.lizachild.com/the-collection/the-empyrean-4-piece-suite you can choose # of sets, paper type, printing method etc. Would absolutely appreciate any help in making this easier so I don't have to start from scratch creating all these variants again.
  12. Hey! I'm working on a site and I played around the options (newest version of Squarespace) a lot. This uploaded the "dummy-images" on the site every time and now when browsing uploaded images it is hard to find the relevant pics. How do I manage the images uploaded to the site? I'd really like to remove all of the unused images. Screenshot from the media browser below.
  13. Imported (uploaded) images are accessible in new image blocks from the Search For Image > Imported section. I've had my site for several years and it's gone through drastic revamps in that time. Now, the oldest images are still there, despite no longer being in use on any existent page. How do I delete these outdated imported images? I can't find any option for it even though it seems like something so straightforward should have a very simple answer. Thanks!
  14. Site URL: https://www.transformational-empowerment.com Hi all, I am quite new to Square space and trying to import subscribers to my mailing list via a cdv file. This file looks correctly set up to me, first column email addresses, then first name, last name. But an error message appears, telling me the first column needs to contain at least one valid email address. Working on MacOS 10.15.7 MacBook Air. Happens in Safari, Chrome and Opera bowser. Anybody how could give me a hit or help? Best, Christian
  15. I'm really lost for what to do here, and this is happening with several examples of email lists in csv format. I am trying to import a CSV of email signups that were people who came directly to a landing page and entered their information in order to receive ticket presale notifications. All of the emails are valid (I even recognize a handful of them) and are 100% voluntary signups of people who engage with our business. Additionally, there are a few I am importing from venues we work with. They are lists on which people opted into marketing communications. As for the quality of these email addresses, they MUST be real and valid and properly formatted - these are emails the customer used to receive order confirmations and tickets in order to attend an event. So in all of these cases, I get that error message, which is making me entirely regret migrating from MailChimp to SquareSpace for this part of our business. I get that spam and quality of email lists are a thing, I just can't think of a better example than voluntary signups by people who are clearly real individuals? I need a rather urgent resolution on this or else I will have to go back to MailChimp, so any help is appreciated!
  16. We have a client who would like the ability to import content specifically into a List Section (fields: title, body). They just have a lot of list items that change frequently and they do not want to have to manually review and enter them each time. I haven't had any luck searching, anyone know of anything (plugin etc.) that can handle this? Thanks!
  17. Has anyone successfully imported Appointments when first migrating data into Scheduling - without having to merge client accounts? (Combine duplicate client profiles) I've checked the help. What I have found is that it shows up on the client account but you STILL have to combine the data. I have included all seperate fields to match the original account. I tested merging the account first and last name. Still same result. I also tested leaving fields off, like phone number. Our accounts have : first name, last name, email and phone. I am trying to avoid going into every single account to merge the data. HELP. OR do we not import the Client account data at all?? Doesn't make sense to me as the Client is the master data. TIA Jac
  18. I have about 10,000 inventory items and I want to be able to import the into squarespace and associate an image location in the file so that I don't have to manually go in and assign each image to each inventory item. Any idea if there is a 3rd party or code out there to be able to do this?
  19. Site URL: https://www.chasethesummit.com I'm trying to import my wordpress blog content into Squarespace. There's around 200 posts and all of them contain multiple attached images. For whatever reason the "regular" wordpress import tool didn't work for me so I opted to use the "advanced" tool by uploading my exported XML file from my wordpress installation. The file uploads, and then goes into a "processing" state for several hours until it ultimately stalls. The status bar fills up indicating the import is complete, but the status says "Scheduled" and stays this way forever. I tried reaching out to Customer Service in the live chat and they were no help at all just directing me to "help articles" that repeat the process I already did. My XML files are clean, the links work. What's going on here? Can anyone help me?
  20. Hi there, Having fun with Squarespace 7.1 for the first time. Is there a way to generate a number of unique discount codes in batch? It is important for us to generate unique discount codes for our members. Creating them one by one is looooooooooong. So we're looking for a way to generate them in batches, and ideally export them from Squarespace for easier distribution. Alternatively, we're open to import coupons if this is also possible. Patrick
  21. I have designed my site and now ready to import product inventory. Is there a way to import "additional info" or does it have to be added to each product individually. I am asking because there is not a column for it on the "csv" template.
  22. I can't find a way to import blog posts (without another blog) or events. The API seems to only work with products. https://developers.squarespace.com/commerce-apis/overview Is there a blog or event API somewhere? Or has someone made a plug in to import posts or authors?
  23. My site is being developed but I ran into a problem. I was having issues with the breadcrumbs going to the wrong page so I exported my product (csv) cleared it out and attempted to import them. I downloaded the CSV template and used that (which was identical to the export too BTW) I am getting an error Saying no PRODUCT ID so Question-- can anyone help???
  24. It's been a while since I had a US client with Commerce needs. Do folks know if it's still the case that you have to manually set up each and every single state and local tax rate? No ability to bulk upload, and no integration with some kind of central spreadsheet that sets it up for you? I heard some murmurings that TaxJar or another extension would do this but I can't seem to see any info about that.
  25. Is there a way to search imported images? If not, that would be a FANTASTIC feature to add
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