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Found 32 results

  1. I've loaded some products into Squarespace and did a download of the products I loaded into an excel spreadsheet. It seems to be missing data for "Additional info". Has anyone else run into this? I see all of the other data fields I need except for this one. "Additional info" has it's own tab in between "Pricing & Varients" and "Form".
  2. Site URL: http://www.shapelyevents.com/shop Hello, please help! again. I am to switch my site from squarespace 7.0 to 7.1. In that I realize that I have to start from scratch. I'm starting with my store and i'm trying to get my inventory from one site to another using the csv sheet as recommended. I exported it from my current live squarespace store. I HAVE NOT EDITED IT. LEFT IT AS IS! When i try to import it on the new platform, 7.1, i'm getting an error message and nothing is changing. I would hat to have to manually add all these items. I dont understand why there's an error if I havent changed anything. Things to note: - I am still in my trial period. I haven't made the site live as yet being that I wanted to build it then launch it when I can swap it out with the current one. Is this a factor? because I'm also getting a pop up telling me that certain features are only available in a commerce plan but I would think I could be able to build out my store using the imported csv before I launch it. I've attached photos of my process and what I'm getting. Someone...anyone...please help.
  3. had a CLEAN list of 1400 emails and Squarespace import wouldn't allow it. I split into smaller lists of 333 each and IT WORKED! hope this helps yoU!
  4. So I got the importing worked out and I want to add a ton more products to a store. I exported a CSV, added another product as a test, and imported the new CSV and got the following error: "Missing column Add PRODUCT ID column" So I go to check the CSV and it's right there as the first column. I'm baffled by this one. How can I solve this? I have a ton more to add to my store.
  5. Is there a way to search imported images? If not, that would be a FANTASTIC feature to add
  6. It's been a while since I had a US client with Commerce needs. Do folks know if it's still the case that you have to manually set up each and every single state and local tax rate? No ability to bulk upload, and no integration with some kind of central spreadsheet that sets it up for you? I heard some murmurings that TaxJar or another extension would do this but I can't seem to see any info about that.
  7. JoPV

    CSV variants

    Hi all, I have over 1000 products that I have managed to import, however, I am struggling with the product variants. When I upload, the variants seem to import into the product but it doesn't create individual entries, I can do this manually on separate line entries but this would take me forever and I need to import my live file every day. Any ideas on how I fix this, please?
  8. I'm really lost for what to do here, and this is happening with several examples of email lists in csv format. I am trying to import a CSV of email signups that were people who came directly to a landing page and entered their information in order to receive ticket presale notifications. All of the emails are valid (I even recognize a handful of them) and are 100% voluntary signups of people who engage with our business. Additionally, there are a few I am importing from venues we work with. They are lists on which people opted into marketing communications. As for the quality of these email addresses, they MUST be real and valid and properly formatted - these are emails the customer used to receive order confirmations and tickets in order to attend an event. So in all of these cases, I get that error message, which is making me entirely regret migrating from MailChimp to SquareSpace for this part of our business. I get that spam and quality of email lists are a thing, I just can't think of a better example than voluntary signups by people who are clearly real individuals? I need a rather urgent resolution on this or else I will have to go back to MailChimp, so any help is appreciated!
  9. Since I cannot find any answers online I will ask here. I am exporting blog posts from one squarespace 7 site and trying to import them into another squarespace 7 site. I am using the wordpress import and export xml file, and it keeps failing. The one time it worked, instead of importing the blog posts, it imported all of the pages from the site, which I thought wasnt even possible. anyway, I need to simple just import the blog posts. any thoughts? I keep getting this error. Thanks β€” WORDPRESS Import complete. Status: Failed β€” The import has failed. β€” com.squarespace.v6.business.content.exceptions.InvalidContentItemException: urlId cannot be null: 9DXR4ELWSH3NLRACA2AM β€” Importing data from WORDPRESS.
  10. Hi, I'm hoping to import a pretty large blog from wordpress in XML format. When I tried my first import, the blog posts lost all line breaks. The XML looks like this: <content:encoded><![CDATA[this is paragraph 1. This is paragraph 2]]></content:encoded> But it will come out like this: (Note the lack of space after "." This is paragraph1.This is paragraph 2 Is there a way to edit the XML so that the content imports correctly? Thanks
  11. Hi there, Having fun with Squarespace 7.1 for the first time. Is there a way to generate a number of unique discount codes in batch? It is important for us to generate unique discount codes for our members. Creating them one by one is looooooooooong. So we're looking for a way to generate them in batches, and ideally export them from Squarespace for easier distribution. Alternatively, we're open to import coupons if this is also possible. Patrick
  12. Imported (uploaded) images are accessible in new image blocks from the Search For Image > Imported section. I've had my site for several years and it's gone through drastic revamps in that time. Now, the oldest images are still there, despite no longer being in use on any existent page. How do I delete these outdated imported images? I can't find any option for it even though it seems like something so straightforward should have a very simple answer. Thanks!
  13. Hi everyone. I have a question about product importing on a new site. I have a client who is sitting on a bespoke CMS for his online business and has been left in the lurch by his previous developer. I've recommended he migrates to a better supported platform that can be managed and maintained by him or any Squarespace developer. However, he has 100's of products that would need to be migrated. I've managed to get in to the MySQL database where his products are listed and assume I can export that as a CSV. I also see that I can Import a CSV to an existing product page in Squarespace. If that product Page is blank, can I simply import the exported CSV. I'm assuming I would need to change the column headings of the exported CSV to match the Squarespace headings. But what if there were blank fields, such as SKU. If anyone has any advice on this or has experience of doing similar it would be great to hear from you. I appreciate I don't think images come over as part of any import do that may need to be manual. Thanks in advance.
  14. Site URL: http://www.nico-young.squarespace.com Can anyone help me with this? I reached the max amount of pages on my Squarespace 5 site, so I have to migrate to squarespace 7. This should be a painless process though, due to the import feature. However, I've been trying over and over to use the import feature to import my Squarespace 5 site to my Squarespace 7 site, but the import keeps failing. I enter in the site url, then the password as it asks. but it always fails. It seems like I'm doing everything right, yet it always fails. I would really appreciate some help, thank you!
  15. Site URL: https://orange-raspberry-7c66.squarespace.com Hi! When I go to import from a V5 site, I do not get what is shown in the instructions. The only options are WordPress, Tumblr, and Blogger; but I need V5. Any advice on this? Thanks, -Devan
  16. I have about 10,000 inventory items and I want to be able to import the into squarespace and associate an image location in the file so that I don't have to manually go in and assign each image to each inventory item. Any idea if there is a 3rd party or code out there to be able to do this?
  17. Hello! I just imported a wordpress site into my squarespace and it imported all of my wordpress blog posts as squarespace blog posts- I would like to convert the blog posts to squarespace pages Is there a way to A. convert squarespace blog posts to squarespace pages OR B. import wordpress blog posts as squarespace pages? Any tips or suggestions would be infinitely appreciated thank you!!
  18. Hello there! I've been working on doing a migration of several years worth of content into a squarespace blog, and have pretty much figured out how to do a really simple import. That said, I'm wondering if there is any way to import blog posts into a custom content type in Squarespace? I've dug through the documentation and can't find any references to this. Thanks!
  19. Hello! Long time lurker, first time poster :). I have a client managing her content on SS, but her ecommerce functions on Cratejoy. Now that SS has subscription options, I've convinced her to move her whole platform to SS, just for the simple reason of being able to manage everything in one place. (Her retention rates aren't great, largely due to having to manage customer accounts on cratejoy's platform, rather than her own) Anyway, I've only just found out that we can't migrate her customer database into the customers section of her site. However, her current payment processor is Stripe through Cratejoy, where all of her customer data is stored as well. My question is, if we connect her already existing Stripe account, will the customer data integrate? Will subscribers need to re-subscribe to the products? Or can we do that on the backend? It seems rather silly that I can't just easily make this switch with a simple import function. Will I need to individually create new customer accounts from the front end of the site? If I do that will the customer accounts integrate properly with the existing Stripe data? Any/all advice here would be great. I hate that my client is paying so much money every month to Cratejoy when SS is such a great option for everything she's doing.
  20. Hello My mother has a holiday cottage, organic farm , healing holiday website that needs updating . Am considering using square space as it had all business tools integrated it seems. However will the domain and all previous content and blogging done flow from old to new while keeping the domain name? Also thoughts on design of what to use for this type of business would be very welcome as am a newb to this . Thankyou Here is current site and design . www.mairela.com
  21. Hey, i just want to switch my new ( 30 days old ) squarespace website to a 7.1 template. is there any way without canceling my old account and give new credit informations? i canΒ΄t see any options to do this because squarespace dont show my existing squarepace page in the "migrate" window. what is the problem? do you have some tips? would be awesome πŸ™‚ thanks a lot and have a nice christmas time dani
  22. I need to create comparison sites using different templates. I thought maybe I could export my site and import, but I know Squarespace doesn't recommend importing their own file, although they support importing other sites' formats. When trying to import, I get the error: "β€” com.squarespace.v6.business.content.exceptions.InvalidContentItemException: urlId cannot be null: 82RWHTREFWN3BLDNAFC6" I opened the file in Word and an xml viewer and don't see a tag (or even mention) of a urlID, or the string at the end. I get I'm trying to do something that's not recommended, but just asking to see if there is an easy fix or something I'm missing.
  23. Hi there, I've been tinkering with a trial Squarespace account and it looks great! Really easy to use, great features, etc. but I notice that I can't import my existing blog? This seems REALLY basic and would be needed for a lot of interested customers. Will that be supported anytime soon? I'd make the switch if that was easy to implement. Thanks, Sara
  24. I realize I should have posted to coding I think, my issue is: Hi, I am stuck with a blog I imported where my client has entered in posts from a trip, where Day 1 is the oldest post and Day 264 is the most recent. I want the user to be able to click through, starting at Day 1 then Next to Day 2 etc … so the opposite of how the functionality works. I have seem some questions through searching but no answers. Please help! Using a Brine template. Thank you!!
  25. I'm working through some gnarly product imports and want edto share this formula I came up with. It's nothing complicated, but it was useful to me. This formula, where 'A2' is the cell containing a product title, strips out special characters in the title, replacing them with hyphens, and makes the whole thing lowercase. In this case, I'm replacing spaces, commas, and forward slashes. Finally, it replaces two consecutive hyphens with one, should that happen. All of the nesting makes it look like nonsense, but that's really all it's doing. =IF(ISBLANK(A2),"",LOWER(SUBSTITUTE(SUBSTITUTE(SUBSTITUTE(SUBSTITUTE(A2," ","-"),",",""),"/","-"),"--","-"))) In one case where a clothing store client has the product's brand name as a tag and not in the Title, I created one of the above for the Tags field value and then concatenated it with the title URL string. That way the product page URL would contain the brand, hopefully improving SEO. This formula will work in Excel, Google Sheets, and Numbers.
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