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About Me




Expert ID

  1. Site URL: https://austincenterforeatingdisorders.com/ Hello! I've been working with a client to do a design refresh on her 7.0 website, including some SEO changes. Both before and after I've worked with her a certain page on her website always shows up first in Google and her homepage never shows up. (I'll attach a screenshot of the page that shows up, here's the link to the page) What can I do to make her homepage show up instead of this other page? Absolutely any advice is welcome, I'm so stumped!
  2. I'm not sure how to handle this situation because I don't know what features (if any) I'm missing out on. Are there certain things that can only be done when the Google Workspace account is under Squarespace? Or will I be better off keeping Google Workspace separate from my SquareSpace site?
  3. Site URL: https://www.alphashaving.com Hi - I connected my Squarespace site to the Facebook and Instagram pages. On FB I get an error that "google_product_category" is missing in the data feed they get fro each item. How can I add thegoogle_product_category to each listing?
  4. Site URL: https://uvehub.com/training-and-consulting/courses/foundations-03-2022 Want a new tab to open when user clicks on the Google Calendar or ICS links for an event. Is this possible?
  5. Hello, I've gone to marketing and tried to add my google business under location management but it will not go past the squarespace "loading" icon. My has been up and running so I'm not clicking create new. This is happening when I try to link. I've tried on my mobile and laptop probably a dozen times over the last 3 weeks. Thanks for any help!
  6. Site URL: https://svs-training.com My contact form on my website is no longer forwarding me messages/emails from customers to my Gmail account. Anyone have any ideas how to troubleshoot this? This is the message I get when I log onto the Dashboard: "There was a problem with your email address We couldn’t reach the email address lmcvay@svs-training.com."
  7. Site URL: https://www.harperfinnvo.com/ This Squarespace site has been live for a couple of months, but it was password protected for the first month. I then removed the password and it is "public." I've verified the site with Google/GoDaddy. When I type harperfinnvo.com in Google it goes to the site. But when I type the harperfinnvo into Google it still says "No results found for harperfinnvo." I've used harperfinnvo into other search engines and it successfully returns results everywhere else...Bing, Duck Duck Go, Yahoo etc. Not sure where to go next.
  8. Site URL: http://www.charlottetanguy.fr Hello, I am facing a very confusing issue. First, an individual -having the same name as me- jumped on the ".com" equivalent of my ".fr" website adress. My website exists for 15 years, i am a photographer and illustrator. That person declares to be graphist, photographer, too, and bought the domain ".com" through squarespace, who hosts my website ".fr". My website that always have been for 15 years in the first page of google results is now absent. But this person's website took its place. It means that none of my clients can find me, but goes directly to this person's website. What to do to struggle against this hijack of my identity ?
  9. Site URL: https://www.ditte-blohm.com/ I have one squarespace domain that includes a site and a googleworkspace which I want to transfer to a dormant squarespace domain. I've tried to go through the documentation but seems to be no option to transfer between two different squarespace domains, and I don't know how if I'll be able to transfer the googleworkspace aswell. Does anyone know how to do this?
  10. Site URL: https://www.blueturtlepsychology.com.au/ I'm having some issues setting up the recaptcha in the newsletter block. I've followed the step by step instructions for set up and have pasted in the External API keys. The recaptcha box shows in editing mode but on the live website it isn't there and the submit button doesn't work when an email is entered. If I disable the recaptcha then the sign up works fine. Any ideas why?
  11. Site URL: https://garagedoorfredericksburgva.com I have seen this on a few Squarespace websites and it does not seem to be an issue on the Tagembed site. This client subscribed to Tagembed to show live Google Reviews on the website at the bottom of this page: https://garagedoorfredericksburgva.com/testimonials-page. They will only appear if the page is refreshed. It is Squarespace 7.0, Brine template. Anyone have any insight on this?
  12. Without paying for a service that does this, how can we add our Google reviews API to our Squarespace website? Without adding a screenshot of the reviews or using the Squarespace quotes. Does anybody know the code for this or how we can generate it? Thank you!
  13. Site URL: http://cephtactics-dental.com Hey, Does anyone know how to add google translate to the top of the website to change all pages to a particular language? Thank you 🙂
  14. Site URL: http://www.malvine.eu Google Ads has flagged all of my ads, claiming that 'malicious software' exists on the site. My website doesn't use any custom code or third party plug-ins. It's a simple e-commerce website using the Hyde template. Google support have given me particular links which they have found unsafe content on: https://www.malvine.eu/api/1/performance/settings https://www.malvine.eu/api/census/RecordHit https://www.malvine.eu/assets/ui-icons.svg https://www.malvine.eu/e-veikals They told me they cannot "elaborate or provide exact information on the detected links." There are no errors on Google Search Console or any of the third party malware scans that I've ran on the site. Does anyone have any experience with this and would be able to help me solve this issue?
  15. Site URL: https://www.mateokesselman.com/ Hello everyone, I have a problem with my website. I am rebuilding it. And in google it looks like everything has fallen apart. When I put my web in google it comes up with incorrect data, etc. How can I change that? Thank you very much
  16. Site URL: https://www.mateokesselman.com/ Hello, How are you? I am re-structuring my page. In the process something strange happened. When I put the name of my page, which is excatly my name, my age date of birth appears rigt away in google. I am not interested to show that information there. Would someone help me to remove that from there? Thank you very much!!
  17. I'm thinking about dumping Google Worskpace from my primary website/domain and just having all email go to a regular gmail.com address. Has anybody done this or know how to do it? Can I anticipate any problems with my primary website/domain if I choose to do this? Would appreciate any feedback. Thanks!
  18. Site URL: https://www.slicklobster.com Hi All, I have a google workspace account which has been suspended - The Squarespace instructions tell me to go to Workspace and 'reactivate' my account. However, there is no option to reactivate the account - when I log in to Squarespace and go to workspace it only gives me the option of signing up with a new email address - I have tried using our current email address but it says they are already in use. When I log into google workspace it tells me that I have to go through the reseller. I have absolutely no way of reactivating and accessing our emails. We've had no business emails for 5 days now. I have tried contacting square space multiple times and still have nothing from them. The live chat only seems to be open during American business hours despite offering services to Australia as well. I'm desperately hoping someone can help me get the account reactivated. Thank you, Chelsea
  19. Site URL: https://www.sanderevers.com/ Hi! I transfered my 7.0 to a 7.1 Squarespace, but I want to transfer my Google Workspace as well. At the moment, my gmail stopped working since I did the transfer. What are the steps to transfer the Google Workspace to the new site? Thank you! Sander
  20. Site URL: https://lovekite.se I launched my site lovekite.se on May 31, and it is still not indexed by Google after more than 5 weeks, is that normal? In Google Search Console it says the webpage is available for Google and that it can be indexed. I submitted 4 sitemaps that has been successfully received: http://lovekite.se/sitemap.xml Sitemap 26 juni 2022 26 juni 2022 Lyckades 8 http://www.lovekite.se/sitemap.xml Sitemap 26 juni 2022 26 juni 2022 Lyckades 8 https://lovekite.se/sitemap.xml Sitemap 26 juni 2022 26 juni 2022 Lyckades 8 https://www.lovekite.se/sitemap.xml Sitemap 26 juni 2022 26 juni 2022 Lyckades 8 I get some errors on 4 of 40 resources (sorry in Swedish only): Annat fel Övrigt https://www.google-analytics.com/g/collect?v=2&tid=G-SWFRYZFPPT&gtm=2oe6t0&_p=1700460184&_z=ccd.v9B&gdid=dZjQwMz&cid=1803636316.1657119985&ul=en-us&sr=412x732&_s=1&sid=1657119985&sct=1&seg=0&dl=https%3A%2F%2Fwww.lovekite.se%2F&dt=LOVEKITE&en=page_view&_fv=1&_nsi=1&_ss=1&_ee= Googlebot blockeras av robots.txt XHR https://www.lovekite.se/api/1/performance/settings Googlebot blockeras av robots.txt XHR https://www.lovekite.se/api/census/RecordHit Googlebot blockeras av robots.txt XHR https://www.lovekite.se/api/popup-overlay/render?currentUrl=%2F
  21. Site URL: https://www.history-ink.com/ Hi - does anyone know how to change the below screen shot? Currently says Untitled and the blurb talks about Java Script. Thanks!
  22. Site URL: https://www.avyjonsay.com/ For months, my embed links to google slides have worked fine. Suddenly, they stopped working. Oddly, I can still see it on my personal chrome browser, but anyone else's computer can't. I changed the link to embedded code and that didn't work either. Anyone else have this issue or knows how to resolve it?
  23. Site URL: https://www.chumbo.org/ Hello! I'm going to use Google's Programmable search engine, because sqs' search is limited. The thing is, I don't want to use GPSearch bar because I already designed one in my sqs site, which I prefer... I don't know how to disable GPSearch or hide it without hiding the search results also. Is there any way I can achieve this? If anybody can help that would be awesome.
  24. Site URL: https://www.wildmilechicago.org/contact Hello! So I am having trouble tracking down where some form submissions are going. Previously I thought they were all going into a google sheet on my account. I was wrong apparently. I am trying to figure out the google account which owns the spreadsheet that the form submissions are posting to. Is there a way through squarespace or looking at the web console to determine the account that owns the form? This has been set up for some time and I would like to get the results rather than forgetting and starting from scratch.
  25. Site URL: https://www.herocards.us/ Google Console appears to be indexing my site but says "couldn't fetch" every time I try to submit the sitemap.xml. There are other forum posts about this, but the only resolutions I'm seeing range from "wait" to "don't worry." It has been a month since I first submitted my sitemap, and I'm still getting "couldn't fetch" under GC Sitemap, and "Indexed, not submitted in sitemap" when I do a URL Inspection. Help!
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