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  1. How do I replace uploaded PDF files? The Link Editor dialog is showing only 20 files. So how do I replace old files with new ones while still maintaining the same URL? In older squarespace versions, I was able to find the file, delete it, and then upload a new file with the same filename. This way, the URL didn't change and all links across my website to that file were maintained. Now, I have no way of doing this without changing every single link to the new URL of the newly uploaded file. And Searching for a filename doesn't work either. The search only returns results from the 20 listed files. Please help!
  2. Site URL: http://foxcreekfarm.com I'm trying to upload a flipbook made with InstantFlipbook but I don't understand how to do this. Has anyone else added a flipbook to their website? I've attached the instructions provided by InstantFlipbook which reads like a foreign language to me. I also contacted InstantFlipbook and they simply told me the same thing as their instructions - which doesn't help because I don't understand!!! I did download Filezilla. But I have no idea where to find the information filezilla wants. I really hope I've posted this in the correct forum and someone can help me! Thanks!!
  3. Site URL: https://pawplepower.com Please help! I have a persisting and urgent problem that's driving me crazy, and I've exhausted all my knowledge on how to fix it. On our Squarespace store, we're selling digital products. One of those products is a .zip file containing audiobook recordings. When the file is purchased, sent to the customer, and then downloaded, it's unopenable and gives the following error message: "Unable to expand [FILE NAME]…" "Error 1 - No such process." I have no idea how to fix this. I've tried so many things: removing a dash in the file name, setting the enclosed folders to 'Read & Write', deleting and listing a brand-new product, etc. I should also mention that the other digital downloads that we sell (which contain .pngs, unlike this one which contains .mp3s), download and open perfectly without incident. The compressed .zip file comes to 241mb, which is well within Squarespace's file limit. Here's the other thing though: when purchased and downloaded, the file size is not that size, but fluctuates between about 150 and 170 mb, which almost seems like something is stopping the download mid-way. I've tested it a million times on my end, and I've only ever had it properly download and open about two times, before not working again. I'm appealing to the Squarespace community hoping that someone can help me; maybe you've had a similar experience and have found the fix. I'd be more than happy to buy you a coffee for your time, I just desperately need the help before we receive any new orders. NOTE: I have no idea whether this is a Squarespace issue, or a localized computer issue. I'm also not sure if this is just an Apple problem. All the reported download problems have seemingly come from Apple users (including myself). This problem also persists on Desktop and Mobile. Link to problem product: https://pawplepower.com/shop/p/powerfully-pawsitive-audiostorybooks
  4. In order to do microsoft domain verification, i need to upload a json file to be served at https://<domain>/.well-known/microsoft-identity-association.json Tough it turns out, . character can not be used for link "slugs". It is possible to host this file on my domain in anyway? I do my DNS management on aws, but i don't know if i can route from DNS to another server by url path.
  5. Site URL: https://www.tonyphotography.net/ Hello, How can I automatically have the product name taking the file name (inventory name) (in this case they are photos that Im selling)? I know in a gallery you can add a script, but in the product page this script doesn't work I've added a screenshot Thanks in advance
  6. Site URL: https://www.sydneywaves.com Hi, I have added a download button and uploaded a pdf to be downloaded but when applied nothing happens when the button is pressed....I can’t figure out what is wrong.
  7. Site URL: https://dawnmrivers.com Hi there. Is there a storage limit on Squarespace? I am trying to upload more files and photos, but the button will not open to allow me to attach another file or photo.
  8. Using this method to upload a Javascript file But then, when I try to reference it from the Squarespace site, I get a CORS error: Access to script at 'https://static1.squarespace.com/static/57014b5b746fb963478e3d4f/t/5d7ba83d4e25b616833d896b/1568385085375/runtime-es2015.js' (redirected from 'https://brooke-meek.squarespace.com/s/runtime-es2015.js') from origin 'https://brooke-meek.squarespace.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Am I doing something wrong here?
  9. Site URL: https://www.iquant.pro/ Hello, I have uploaded 100s of files and am having trouble finding one of the files I uploaded a few years ago Is there a way to see every file I've uploaded onto the site on one page? Thank you. Rick
  10. Site URL: https://feanixbio.com We are trying to have files attached to each customer fulfillment email with specific information about their order. Is there a way to attach a new file to each fulfilled email? Would there be a way to do this if they were buying a download? As in a specific file for each customer? Thanks in advance!
  11. Site URL: https://roamerbatteries.com/shop/p/12v200ah Hello, I was hoping you might be able to help. I am trying to delete files off my Squarespace account but it won't let me and it also won't let me change the name of them. The only way I can figure to view them is through the links editor. There is a lot of files that need deleting. I will attach a screenshot. Is there an easy way to do this? It's very important as the old files are showing up in Google search. Thank you, Holly
  12. When I try to add my .svg file as an image block I get an error message that only images are allowed. How can I add a .svg?
  13. Site URL: https://www.indianclassicalmusic.com/glossary I have a glossary page on our website that has around hundred words on it. Each word is an html of the form <h4 id="TheWord">The Word <a href="javascript:sayGlossaryTerm('theword')"> <i class="fas fa-volume-up"></i> <!-- this is a font awesome speaker icon. The href javascript gets the audio element by id and calls .play() on it. The js function is in the page header settings. --> </a> </h4> <audio id="theword"> <source src="/s/TheWord.m4a" > <!-- this file is uploaded in square space link editor. --> </audio> <p>The meaning of The Word.</p> For a long html page should I be creating a single html block for all the content on the page, in this case the above html a hundred times or should I be creating an independent html code block for each word? Another side effect of this editing this html is that whenever I edit the audio file name. There's some trigger on the keypress that loads all the 100 audio files (They are all short 2 second files) and gives a 429 error. Please advise. Thanks.
  14. Site URL: https://www.usmexicofoundation.org Hi! I have been trying for such a long time to get my website's files to have my website's url, but it keeps popping as Squarespace. I'm attaching a picture to show this. Please if anyone can tell me how to fix this I'd really appreciate it!
  15. Site URL: https://www.sanhowon.com/menu I have a button that links to an uploaded PDF. When users open the file in their computer browser, the "title" does not match the "file name." I screenshot the document properties and you can see they don't match. I want the file name I specified to be displayed instead of "Microsoft Word - Food 2.23.22.docx." (I don't see the title displayed when I click the link with my phone, only computer.) I think this may be related to Metadata but I'm not sure where to edit this for a button's uploaded file? Advice much appreciated!
  16. Hi. I'm totally new to Squarespace, a backend programmer thrust into this role by company needs. In brief: Our company has a website on Squarespace. I have a process on a remote server that periodically creates new images. I want to upload those images automatically (sftp or some other secure service) to the company website, over-writing any old images, and have the web page display the latest. I have no clue where to start. How do I upload files? Where do they live, once uploaded? How do I get the Squarespace block to pick up the latest image? I'm used to a Linux command prompt, so everything is opaque here... Can you point me to documentation, suggestions, or something to get me started? Thanks.
  17. Site URL: https://www.thegrannywardrobe.com/shop Hello everyone! Just wondering why is this happening - the images in my shop will randomly have an overlay image on it when I didn't set up any overlay. Please see examples below. The image supposed to look like this: But sometimes (not every time) it appears like this: And not just this particular image, it appears to happen to all of the images randomly. Does anyone know how to fix this? Thank you so much in advance! :) Best, Lorraine
  18. Can a PDF be linked as a file, to open in a separate window, utilizing the link editor with images within a Gallery? I've done this linking process with images in a Gallery to various URL's, and the link editor certainly seems like you can link images to PDF's (to open in a separate window). But the links do not work? I've linked PDF's to open in separate windows from Text links, but the image links within a Gallery do not seem to work. Any help would be appreciated!
  19. Hi all, I've done a speed test with google for my website and it's warning me that I'm not using JPEG2000 to reduce load time. I tried changing my images on my website to JPEG2000 but squarespace isn't allowing me to add that file format to the images function. Any idea how to resolve this? My website is www.triggersanj.com Template: Ethan. Thank you.
  20. I have the following PDF on my site, but, despite the file absolutely having a name, browsers list the page has having "no title," and only show the URL in the tab bar (not a page name). Any ideas? Also, is there any way for file URLs to be on my own domain, and not "static1.squarespace.com"? I don't want all my visitors to be easily see that the site is hosted by Squarespace. Thanks for any help.
  21. The blog uses the Skye tempalte. I am trying to add a link to a file that can be downloaded. I have added links previously to pages etc. When i click on the gear icon to set the link, there is no file option listed. Is this not a function allowed in the Skye template? If so, is there a workaround? I want to add a downloadable file to an email campagin that I am sending. I use the email server connected with squarspace. Thank you for your help. Sue
  22. Site URL: https://formatframing.com.au/products/online-print-and-frame Hi, just wondering if anyone knows about a plugin or third party application which enables customers to upload their own image to be printed and see what it looks like with a frame around it. I have included a website that already has this function and I am interested how I can do it? thanks πŸ™‚
  23. I need to add an audiobook to my list of products but the file size max. is 300mb. This seems excrutiatingly small considering people sell audiobooks and music on this platform. Does anyone know of a work-around that won't effect the file quality?
  24. Site URL: https://studiojhan.com/community/call-for-art-vaccine-summer-2021 Hi everyone, I'm having a problem where the "choose file" button for File Upload on an Intake Form in Scheduling doesn't do anything. See: https://studiojhan.com/community/call-for-art-vaccine-summer-2021 And I can't figure out why. Any help would be appreciated! Kyle
  25. I was wondering if anyone can share some ideas on how to successfully migrate a large website from Squarespace to WordPress? Steps I've already taken. I've downloaded the XML file from Squarespace I've installed the WordPress Importer Plugin I've imported the XML file into my local dev WordPress install I've installed the Import External Images Plugin The issue I'm having is that the WordPress Importer Plugin fails to download some images from the XML file. Also the Import External Images Plugin is not able to recognize some of the images from the Squarespace XML file. The pictures show but are hotlinked to Squarespace which means once I upload to production environment and cancel the squarespace account, the images will be broken. What I'm trying to accomplish is to get all the images properly uploaded to my local dev site and then migrate to production site. I've Googled this question with no good solution so far. Any Ideas? Thanks
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