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  1. When I try to add my .svg file as an image block I get an error message that only images are allowed. How can I add a .svg?
  2. Site URL: https://www.mitchellkirby.com/ Hey, everytime I try to get my transparent PNG to work for the front card for my site it just displays everything that should be transparent as black. How do I fix this? Attached is the file in question, but it wasn't working for me for other PNGs so I think it's template wide (YORK). EDIT: Playing around a bit more it might be connected to the "Index: ITEM IMAGE. Auto color background although I can't be 100%
  3. Site URL: https://www.deathave.com/ i would like to add a file to the main directory. It will be a .json file. Example domain.com/thefile.json I dont need a link to it. I just need it to sit in the main directory. is it possible? Thank you!
  4. Hi there. I'm getting this error as stated in title above when I try to upload my PDF file (Please see attached image). I tried uploading different web sizes for the PDF but I still get the same error. Any solutions suggestion are much appreciated. Thanks in advanced!
  5. Site URL: https://www.jcauevents.com.au/ Google has ask me to add a file in website, for recovering analytics data. i am unable to find any option. url should be:https://www.jcauevents.com.au/analytics.txt
  6. Site URL: https://www.thegrannywardrobe.com/shop Hello everyone! Just wondering why is this happening - the images in my shop will randomly have an overlay image on it when I didn't set up any overlay. Please see examples below. The image supposed to look like this: But sometimes (not every time) it appears like this: And not just this particular image, it appears to happen to all of the images randomly. Does anyone know how to fix this? Thank you so much in advance! :) Best, Lorraine
  7. We want to be able to accept images from our customers. These will not be the images we use internally in our site presentation — it’s our buying public who would upload/send us the images for us to process. I see lots of different form fields for collecting, say, contact info, but no file-upload field. Is this possible? ===== Squarespace looks like a great platform for e-commerce if we have widgets to sell. Our customers would fill out a form, submit order info, then we’d fulfil that from a warehouse somewhere. We process images. Customers must be able to get images to us (both onesie-twosie images and hundreds of images in bulk, but we aren’t yet worried about bulk, we’re interested in the onesie-twosies right now). We have no warehouse with widgets to ship. Customer gets an image to us, we process it and get the results back to them. Is there a way to allow our clientele to upload images to us?
  8. Site URL: https://studiojhan.com/community/call-for-art-vaccine-summer-2021 Hi everyone, I'm having a problem where the "choose file" button for File Upload on an Intake Form in Scheduling doesn't do anything. See: https://studiojhan.com/community/call-for-art-vaccine-summer-2021 And I can't figure out why. Any help would be appreciated! Kyle
  9. Site URL: https://formatframing.com.au/products/online-print-and-frame Hi, just wondering if anyone knows about a plugin or third party application which enables customers to upload their own image to be printed and see what it looks like with a frame around it. I have included a website that already has this function and I am interested how I can do it? thanks 🙂
  10. Site URL: https://hawaiibirthdoula.com/resources Hello! I would like to set up a donation button that provides a downloadable PDF afterwards. I would also like to change the color of the donation button since it is so greyed out. Would anyone be able to offer advice? Thank you.
  11. How do I replace uploaded PDF files? The Link Editor dialog is showing only 20 files. So how do I replace old files with new ones while still maintaining the same URL? In older squarespace versions, I was able to find the file, delete it, and then upload a new file with the same filename. This way, the URL didn't change and all links across my website to that file were maintained. Now, I have no way of doing this without changing every single link to the new URL of the newly uploaded file. And Searching for a filename doesn't work either. The search only returns results from the 20 listed files. Please help!
  12. We would like to offer manuals and software updates for our products to our customers on the website (as download link). Some of them are bigger than 20MB, therefore I cannot upload them via Squarespace. Any solution to that? I would prefer not to use external space such as Google Drive etc. Any Squarespace internal solution or extension that works well for this purpose?
  13. Site URL: https://www.sydneywaves.com Hi, I have added a download button and uploaded a pdf to be downloaded but when applied nothing happens when the button is pressed....I can’t figure out what is wrong.
  14. Site URL: https://www.81monkeys.com/ I'm attempting to put our app-ads.txt (similar to ads.txt) on our site for our mobile app. Sadly Squarespace does not allow or support adding files to the root directory. This is a huge problem for app developers! I've found a work around, where you basically, upload the file to a page, find the unique URL for the file, and then redirect to the file by creating a page with the slug app-ads.txt. The problem with this solution is that Squarespace does not allow me to make a slug with a (.) period in it. Does anyone have a solution to this problem? Thanks!
  15. Hi, im looking at adding member area for downloading files, the files will be free and is it possible to have it download when click on item page rather than add to basket and do the hole checkout thing ? as i will have many files and will change weekly so this needs to be a much easier faster option Thank you
  16. Site URL: https://www.abehsignatureapartments.com/ I am trying to upload custom code files (HTML, CSS, JS, Images). And I can't seem to find a way to do that. Apparently, developer mode (which I believed was a way to manage/transfer files) is only available in version 7.0 and not 7.1. I've tried using an FTP Client - Filezilla precisely - no luck there either. Can anyone help with this please?
  17. I'm selling several digital products that are over the space limit in Squarespace. I have them via google drive and dropbox and would like to send a link for download after the customer purchases the product. The e-commerce store doesn't allow that. Does anyone know how to work around this?
  18. I'm trying to populate a "press" page for a client, and they want to make sure that links to articles, videos, etc. never break or show a 404 message from the origin site. In order to help with this, I downloaded each linked page as a .mhtml file to capture the page as it was when originally posted. I then uploaded these files into my squarespace site to be referenced as links. However, when the link is clicked on, it automatically opens a blank browser page and downloads the file. Is there a way to have this file automatically open in a new browser tab instead of downloading? Is this the wrong way to go about this? Thanks for any and all help!
  19. I'm trying to create a 'download your free copy...' form for a PDF, with a 'Download' button that both stores the data in a Google spreadsheet (done) and downloads the document. I can add a simple download link in the post-submit HTML, but this is an extra click for the user and potentially confusing after they've already clicked 'Download'. So, I'd like the PDF to be automatically downloaded when the form is submitted. I've tried adding some Javascript, e.g. as per this thread, but nothing has worked. Is there some way to achieve this? Thanks!
  20. Site URL: http://www.swoopanalytics.com Hi there, Is it possible to hide individual files from being indexed by search engines? We have quite a few PDF documents that require opt-in data capture prior to download, however, I have discovered that some of the files are showing up in search results with a direct link to the doc. Is there a way to hide them? Thanks in advance!
  21. Hi, simple question: how to i force download a pdf file that is hyperlinked? I do not want to open it in a new tab. If anyone has thoughts on this please let me know! Code I tried: <p><a href= "/s/filename" download>Download File Here</a></p>
  22. Site URL: https://aishwaryabalasankar.com I am looking for a way to link a file on google drive to "resume" page on my website. I tried to embed the file but I couldn't (apparently my plan doesn't support it). Can it be done in any other way? Appreciate your help! Thank you! Here is the google drive file link- https://drive.google.com/file/d/1qVDBtIkzSond95-bCvNQvE9nAT0dZYoc/view
  23. My website has several blog posts. Is there a way to download these blog posts into a pdf?
  24. I have two different sites to handle two languages. ( currics.com and currics.se ) Is it possible for them to share common css somehow? I have tried having a common less file on another server and importing it via less, but it doesn't seem to work This at the top of my custom css: @import url(https://static.currics.com/css/generic.less); just gives me an error: Cannot read property 'href' of undefined. Not sure about if I will end up in Cross-origin problems later but the error comes before that, in the editor. Shouldn't this be possible?
  25. I need to create comparison sites using different templates. I thought maybe I could export my site and import, but I know Squarespace doesn't recommend importing their own file, although they support importing other sites' formats. When trying to import, I get the error: "— com.squarespace.v6.business.content.exceptions.InvalidContentItemException: urlId cannot be null: 82RWHTREFWN3BLDNAFC6" I opened the file in Word and an xml viewer and don't see a tag (or even mention) of a urlID, or the string at the end. I get I'm trying to do something that's not recommended, but just asking to see if there is an easy fix or something I'm missing.
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