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Found 16 results

  1. Hi! Please help. I am designing a website and creating all my pages and content writing on images made in photoshop and then uploading them into squarespace as background images to cover the entire website (As the template formatting just isnt cutting it for our design vision). But when I open it up to view it on a mobile device view, the image is zoomed in and everything is cut off as its meant for the size of a desktop. (VIEW ATTACHMENTS TO SEE HOW MY IMAGES/BACKGROUND IS CUT OFF ON MOBILE VIEW)! IS there any way I can create separate backgrounds to fit a mobile screen so th
  2. Site URL: https://www.davai.squarespace.com Hi I am currently unable to edit multiple sections on the homepage of the site i am currently working on. (davai.squarespace.com - password: davai) After a conversation with the support team, they told me that the forum might be a good place to troubleshoot this issue. The issue is probably caused by some code i injected in code blocks, or by some of the CSS injected to the site. I have attached a video, showing the issue, as you can see, i am able to edit the first two sections, as well as the header and footer. Anything
  3. I use a surface pro 3, testing squarespace ver 7.1, can edit text if I use a tab to get to a simple text box, but otherwise , it is almost impossible to get the mouse to trigger a block for editing. No external monitor. Anyone find a solution? mouse works fine in all other programs I use, windows 10 and chrome up to date. Same issue with edge.
  4. For the last couple of days, anytime I click done->save it get an error that reads "Couldn't Save Information. Try reloading the page. If the problem persists, contact us." The changes do save, but it forces me to reload the dashboard and go back in that way. It is super annoying.
  5. Suddenly editing a page with the "pen" button isn't working. I'm on chrome. And 7.1 I tried restarting browser and computer, and logging out and in of Squarespace. Currently waiting in live chat queue...
  6. Site URL: https://perfectingproperty.co.uk Hi please can you advise how to add scroll tags(?) at 20 or 25% increments, so I have a record in my analytics of how far people are looking on whichever landing page they're directed to? password is George version 7.1 Many Thanks - Lucy
  7. Hello! Has anyone encountered problems with CSS gradients with percentage values disabling the Squarespace page edit buttons? As soon as I add percentage values I can no longer edit the pages – the edit buttons won't show up. Double-clicking the content (which usually enables the editing) won't work either. To replicate the problem, try this in the Custom CSS... .Footer { background-image: linear-gradient(135deg, #ece54c 0%, #46bdcf 75%); } Going back to Pages and reloading the site will stop the edit buttons from appearing. Removing the percentage values li
  8. Site URL: https://corkumcfl.org I have been running into an issue these last couple of days where I have been unable to edit content on any of the pages on my website. At first, the issue would work itself out after an hour or so, or I could just sign out and sign back in, and that would fix the issue. However, the issue has only gotten worse. I now have to open the site in another browser entirely to be able to edit anything, but that only works about 40% of the time. If I do not open the site in a new browser, and try to edit content on a page, I am met with a blue square around the block
  9. I'm not sure if this is in the right place but I literally just got my website and now I'm trying to edit. I feel like I will need a refund because I can't get it what I need it to do. I used Host gator and go-daddy in the past and it seems easier to manipulate their templates. I chose a template and I can't figure out how to add pages, add text where there is no text originally, create links from one page to another (add links), adding extra clickable titles, etc. I can't even figure out how to edit photos that are already there. I've gotta be missing something.
  10. Site URL: https://naonow.squarespace.com/ Hi! Is there a way to edit our home page on mobile mode only so that this image of the girl is a little smaller and the spacing above the purple logo on the top is smaller (smaller margins above)? Thanks!! @tuanphan Website: naonow.com https://naonow.squarespace.com/
  11. Site URL: https://porpoise-crocodile-5s96.squarespace.com/config/design/logo-title "Hi!, when I cut and paste document from MS Word, squarespace reformats and adds spacing between lines of text. How to fix this problem? thanks for your help, greg How to Call on God for help? (by Gregory Young, April 24th, 2020) Table of Contents 1) Introduction 2) Calling on God to heal childhood and adult illnesses and c
  12. I'm not sure if this is in the right place but I literally just got my website and now I'm trying to edit. I feel like I will need a refund because I can't get it what I need it to do. I used Host gator and go-daddy in the past and it seems easier to manipulate their templates. I chose a template and I can't figure out how to add pages, add text where there is no text originally, create links from one page to another (add links), adding extra clickable titles, etc. I can't even figure out how to edit photos that are already there. I've gotta be missing something.
  13. Site URL: https://www.studioheavenly.com Hello, It's been 3 days that I can't edit my site. I can click on edit, but then when it zooms in all the content becomes invisible, so I can't really edit my site. I tried different browsers and computers. Is this a squarespace issue? I uploaded a picture, I can add spacers etc. But I cannot see them on edit mode.
  14. Hello, I was wondering if anyone else is having issues saving edits? For the last hour I've had a popup read "Couldn't save information: Try reloading the page. If the problem persists, contact us." I've tried several times without success. Also, what is going on with customer support?? I emailed them and got an automated response of "Hi there, This email address no longer accepts incoming messages, please note that there will be no response to this email." I've tried to contact them this entire month through the chat option and at different times during the open times they posted but it
  15. I wonder if someone can help me? I am adding a Calendar to a web site using 7.1. I am populating the calendar from an Events page. On the Events I am using I add a thumbnail picture to display in the calendar entry.. This works well until I try and edit the calendar, if I try to add spacer blocks and resize the calendar I can do it OK, however as as soon as I save it I lose the thumbnail image on the Calendar. Has any one else had experience of this situation? Or is there a way to successfully edit a calendar in 7.1 without losing the thumbnail. Appreciate any help and guidance. I am wonderi
  16. Site URL: http://www.IdleSave.com I can’t get the normal horizontal “teardrop” editing tools to appear while working on an existing home page. I've read much now on editing failures here; I've tried to edit the site on four different browsers on two different computers. There is no odd code or other settings on the site. This problem is only for the main multi-page home page. Other un-linked test pages work normally. When I copy the large home page I find the same issue in the copy. I can get into a general "edit" mode and make some changes but the site responds oddly. For e
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