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About Me




Expert ID

Found 5 results

  1. Site URL: https://www.karenatkinsonstudio.org I have sent over 12 requests to customer support and have not received any emails in reply. It says it has been submitted when sent. The email automatically filled in to this when I signed up is not working. Not happy with Squarespace and have already had to cancel one site which could get fixed. What is going on?
  2. Hi, the 'email us' link I found on a help page to contact SquareSpace customer service doesn't work - just circles back to the beginning of the help pages. Tried on two browsers. Does anyone know their email address? Many thanks.
  3. Hello, I was wondering if anyone else is having issues saving edits? For the last hour I've had a popup read "Couldn't save information: Try reloading the page. If the problem persists, contact us." I've tried several times without success. Also, what is going on with customer support?? I emailed them and got an automated response of "Hi there, This email address no longer accepts incoming messages, please note that there will be no response to this email." I've tried to contact them this entire month through the chat option and at different times during the open times they posted but it
  4. StephanieS


    How do I follow-up with an email to customer's starting a shopping cart and abandoning items?
  5. It has been more than a month since I have tried to transfer my domain name from one Squarespace site to the other, and I still do not have my issue resolved, just a lot of workarounds that didn't work and no human to talk to to get this resolved. Now because I am truly fed up with the customer service, I am attempting to transfer my domain away from Squarespace back to GoDaddy and I have been trying for a week, but Squarespace won't unlock my domain name to allow the change. I used to think Squarespace was a great platform, but I see that they are not equipped to handle domain is
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