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Found 9 results

  1. Site URL: https://www.rainbowbridge.love/ I am trying to get my logo small and aligned left on the top of all of my e-mail notifications I currently have this code: <a href="http://www.rainbowbridge.love" title="Grateful"><img src="https://static1.squarespace.com/static/5ec70c64f1d6f271a1ce927d/t/5f16200402d139187c5bcc29/1595285514885/logosmall.png format=400w" alt="RainbowBridge Logo" style="display:blockdisplay:block;width:150px;height:150px;"></a></center></a> and it looks normal in the preview but when I sent a test e-mail it is so large- photos attached as examples How do I make it smaller?
  2. Site URL: https://www.rainbowbridge.love Does anyone know how to automatically link ShipStation tracking numbers into Squarespace 7.1 order fulfillment e-mails?
  3. Site URL: https://www.lmfit.uk Hello! I have a client who sells two products in her shop. For one of them, she wants to send an order confirmation with a bunch of extra resources in it. Can we do this using an {if has.DigitalProduct='IDIDIDID'} type thing? If not, what's the best way to achieve this. She's got ConvertKit but she's reluctant to pay for it.
  4. I am customizing my customer notifications. I've customized the email header/footer with the footer having a button that says "Visit the shop". However, I don't want to have that footer to all my emails. For example, I don't want to have it on my Reset Password email as there is a "Reset Password" button in the middle of the email which makes the visit shop button redundant. What code can I put in the Reset Email so that the footer does not show up for just that one? I'm guessing it's a simple line of code turning off the footer but I have no clue what it would look like. Many thanks SS experts!
  5. Hi! I am migrating my website from Squarespace to Shopify. I primarily sell a subscription product. Since I will be uploading my subscription customers to Shopify, I want to cancel their subscriptions in Squarespace (so they are not billed twice). However, when I go to cancel a customer's subscription in Squarespace, the customer is automatically notified. I do not want to notify my customers. Since my service will remain live, just the website will be hosted through Shopify, it will be a really bad user experience if they are notified that their subscription is cancelled. Any thoughts on a workaround for this? One idea that I had is that I assume that if deactivate/cancel my Squarespace site, then the active subscriptions will automatically be cancelled. Will customers be notified in this instance that their subscription is cancelled? Thanks for your help!
  6. I customized my customer notification header with my site logo, but my logo is white so it gets lost in the white background of the header. Does anyone know how I can adjust the coding to change the background color of the header? Thank you in advance!
  7. Site URL: https://www.carbonforest.org Hello Squarespace Jedis, I was wondering if anyone has ever been able to remove the order details from the order fulfilled emails? I'm decently comfortable with HTML / JSON / CSS / JS etc. If I need to figure this out myself, does anyone know at least if I can just plug a script into the email editor? Or where I would do that? Why I want it removed: It doesn't work with our monthly subscription product flow. Technically the order details from their initial order placed email should be enough. When they receive these details again in the order fulfilled email, it gives the client a vibe that they have been charged again when we do our batches. I know that I can disable sending these emails all together, but I would rather send them a custom "Your service is in action" update. Thank you so much! All help is greatly appreciated. - Jessie
  8. Site URL: http://www.fortsferryfarm.com I would like to know if there's a way to hide the shipping/delivery related information on the customer notification email template? All of the products on the online store are for pick-ups only I know that for service products the auto generated tag {.section hasServiceProduct} will hide the shipping information, is there a way to override the rules by inserting this manually?
  9. Hi all, Does anyone know of a way to customize the email notifications customers receive? I've created beautiful email campaigns through squarespace but my notifications are a bit lacking. Is there an option to customize these further with blocks like in the campaigns customization with images or is this all through custom coding?
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