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About Me




Found 3 results

  1. Hi all, I'm working with a client, trying to track Google Ad conversions through Google Tag Manager (GTM) on a form (donation form) which is in an iFrame. The form is set up though provided embed code. GTM is set up and working on the site itself. No matter what I try, I can't get GTM to recognize anything in the form. I've tried adding the GTM code into the code block in various places (before the iFrame code, after, etc.). I've tried getting GTM to look for specific text or changes in the form (once the donation is complete), but I don't think that GTM is recognizing the form at all. On the backend, where the form is created, there's no option to add GTM or any tracking code. Hoping someone has some suggestions. Thanks in advance!!
  2. Site URL: https://www.cuiline.com Hi folks - I've recently joined a company that uses Squarespace for their website. They have set up the Google AdWords Conversion tracking on the website. Its been a while since I used Squarespace, but I think this all done through dropping in an account code. The conversion event is firing on essentially every page - none of which are really conversions. They don't exactly match page views either, but I'm guessing this is closer to what is being measured. In their conversion process, the user is sent off to a subdomain that is: https://app.squarespacescheduling.com/ Here's an example URL: https://app.squarespacescheduling.com/schedule.php?appointmentType=15084603&owner=19718527&owner=19718527 and the user isn't even returned to the website after completing a booking. In order to really do conversion tracking (which is damned important for performance marketing) I need to be able to fire an event when a booking has completed. Any ideas on how to do that given that the event occurs on a subdomain outside of the actual website. Ideally, I'd also be able push out the amount paid too. This tells me that I'd need to have a script tag that looks like this: <script> gtag('event', 'conversion', {'send_to': 'AW-123456789/AbC-D_efG-h12_34-567', 'value': 123.05, 'currency': 'USD' }); </script> And the value is modified based on the stored value in the cart - but that doesn't exist on the domain, it exists only on app.squarespacescheduling.com Thoughts? Appreciate in advance. Marston
  3. Hello, Please allow me to preface by saying: I have read & understand ALL documentation presented by Squarespace regarding how to implement Google Analytics and the potential discrepancies one might encounter. I have no problem implementing universal Analytics tracking code or Google Tag Manager - I have tried both - both fail at what I am trying to accomplish. That is, reliably parsing eComm sales metrics to Google Analytics. I have yet to find a way to accomplish this simple mission. Currently, I have reverted back to simple GA tracking code in the provided location. On any given day, for example, our store will have 6 sales, yet only 2-3 are pushed to Google Analytics as an eComm goal - sometimes none. As a work-around, I created two Goals in Google Analytics, based upon two distinct url paths related to the order confirmation process, those being: /checkout/subscription-confirmed/ /checkout/order-confirmed/ Doing so, I was able to capture most of the sales - still not all. So, now I am wondering if there is yet another url path I am not aware of? We desperately need import sales having source/medium = CPC to our Adwords campaign in order to gauge performance. Squarespace support keeps pointing me to articles on the site - which are not helpful. Using Tag Assistant and recordings, I was able to determine that Squarespace is using two different tracking libraries for Analytics, for example, universal and gtag. I think this is the culprit, but how does one convince their devs to have a look at it? Has anyone been able to successfully capture ALL sales in Google Analytics? If so, can you please share how you managed to accomplish this task? Thanks!
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