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  1. Hello all, I took the plunge and integrated Google Workspace into my Squarespace site. As of last night, everything looked as if it was ok. I followed the poor instructions to the tee(side note: Google needs to really evaluate how the instructions were written). This morning I was testing the email to make sure it works and lucky me,,, I was greeted with a "This site can’t be reached" page. Has anyone else had the same issue. Now, keep in mind is that I went around Squarespace because I was unable to use their sign in feature. I kept getting a blank page or a try again message so I signed up through Workspace and then went back and linked it to Squarespace. Bottom line.... Help!!! Thanks,
  2. Wondering if anyone has used this extension - I want to copy and paste pages from one site to another (duplicating the site wasn't right for what I need). I found this Chrome PRO extension, happy to pay for it but want to see if anyone out there has 1. bought it and 2. been happy with it. Thanks!
  3. For some reason the store title isn't changing at the top of the browser window. I have two store pages, 1 for my main store and 1 for a car club I sell shirts for that's just for them to access. I'm able to change and update the main store and see it change live. But this second page won't change at all. Wondering if there's another spot I'm missing. I just made it and haven't went through all the options but would think it would only be on the page settings where it needs to be changed.
  4. Hi, I was wondering if there was any possible way to add a drop shadow to the text of a specific section of my home page? The white text is a little difficult to read but a small drop shadow will drastically improve legibility.
  5. Hello Everyone! https://rvsb.squarespace.com/ Site password = 2022RVSB I'm having trouble understanding the cause of a change to site formatting that only occurs on Android / Google Chrome and Firefox browsers On the squarespace mobile site editor, as well as my iphone, I don't see the same issues. Does anyone have insight as to why this occurs? Any solutions? I appreciate the help! Two screenshots you can see from the SqSpace mobile editor, looks the same on my iphone. Other two screenshots, from Android device using Google Chrome.
  6. My website homepage is not loading correctly in chrome mobile. However, when I open an incognito tab in chrome mobile, it does work. Similarly, it loads correctly in safari mobile and on desktop. Any thoughts on why chrome mobile isn't loading? The other pages of the website load correctly across all browsers.
  7. Site URL: http://www.jeffbierman.com/ariana-grande-1 I am having trouble with YouTube videos loading on my site. All of the videos that I have linked from my Vimeo account play fine on all browsers, but the two clips I have that are linked from YouTube don't load or even show a thumbnail in Safari on Mac or iOS, but they work fine in Chrome on both my laptop and phone. It's essential for me to be able to present these works of mine on an apple device. Has anyone experienced this or know what could be causing the issue? I have had my site for a long time, maybe 8 years and I only just have noticed this issue. These are the two pages with YouTube links that don't work: http://www.jeffbierman.com/ariana-grande-1 http://www.jeffbierman.com/halsey-1 Any help would be greatly appreciated. Thank you!
  8. Hello, I have an issue with my laptop and WebGL, it doesn't work on Chrome. All animations and effects using WebGL (like the new scroll block or the liquid, film grain, ect..) are not showing at all. I've tried other browers and they work perfectly. On this website: https://www.gentileza.es I can't see the grain effect, just all black. When going to https://get.webgl.org/ I see the cube, everything works fine on every other website but on squarespace, nothing works... Any idea of why that's happening ?
  9. Site URL: https://www.countiesenergy.co.nz/residential/connections Hi there, We are having an issue with a module on a page on our website. https://www.countiesenergy.co.nz/residential/connections The section is not appearing as it should. The cache on the device/browser (iphone13/chrome) has been cleared but the problem persists. The section was built using custom code. Can anyone help? Thank you! Sam
  10. Site URL: https://www.lfcrossfit.com/ Problem: CSS is not loading on the homepage when a user redirects to the homepage from another page on the website by clicking the logo button. Seems like an issue with the way the logo homepage link redirects? If I visit the website by URL: https://www.lfcrossfit.com/ , the CSS loads as expected Recreate Issue: 1. Visit another page on the website https://www.lfcrossfit.com/coaches 2. Refresh the page (not always needed) 3. Hit the logo in the center of the Header (LivingFit Crossfit) to direct to the homepage 4. CSS should not load properly (if it loads properly, try adding in step #2) Notes CSS is injected on both: 1. Page through Page Settings > Advanced > PAGE HEADER CODE INJECTION 2. Index through Index Settings > Advanced > PAGE HEADER CODE INJECTION
  11. Site URL: http://www.ProImage-Photo.com Please review my website. Thanks.
  12. Site URL: https://www.securview.com Hi. On my site when using Chrome or Edge browser, when you jump to different pages there is a slight delay in loading images. For half a second all the text loads but there is a white background on the page. It happens to fast that it's got like a flicker effect. I did some research and it might have to do with how the browser loads the page and any javascript. Personally I can live with it, but my company wanted me to find a solution. If I can't control the speed in which this loads, can i at least change the temporary background color to black to prevent this "flicker" appearance? Is this CSS code or javascript? where do i insert such code? what is the actual code?
  13. Site URL: https://www.nathanperkel.com/playing-to-the-gods I have a weird 1 px border that shows up at the bottom of the gallery image window in galleries with more than 10 images. Ive tried playing with it and it seems like at a certain point of adding images to the gallery the border will start to appear. I have not seen it happen in Safari and included the image below as an example of what im seeing. (Chrome on left Safari on right) The site is custom code and should be set to developer mode, however the developer that wrote the code isnt reachable anymore. Any insight or suggestions would be appreciated. Thank You
  14. Hi! I just created my website, and I have a Commerce feature where I sell my products. Whenever I try to access this feature, be it while logged into my Squarespace account or even on the website on someone else's computer, it says the page isn't found. This is driving me up the wall, as I input all the necessary information and obsessively double checked that I had created the page. Does anyone have any idea what could be wrong? Thank you!
  15. Site URL: https://www.lewisrossignolart.com/ Hi everyone, On the homepage of my clients site I have a few product summary blocks. The variant selector is styled correctly, however the css styles don't work on Safari & Chrome so far. Oddly enough I was able to change the font family (using the code below) for Safari Mobile app on IOS explicitly. However, I wasn't even able to change the font color using this code...only the font family. Any help is appreciated. .sqs-block-product .data-variant-option-name { font-family: amatica sc; -webkit-appearance: none; appearance: none; }
  16. Site URL: http://www.timjobling.co.uk Hi, I've recently added image fades to the images on my homepage and I have come across a glitch when viewing the site in Chrome and Safari. When you scroll down the page the images load fine, however if you click through to a gallery page and then go back to the homepage anything that hadn't previously loaded will not show until the page has been refreshed. I have attached video to show the issue. This doesn't seem to happen when viewing the site in Firefox. I have cleared all browsing history and made sure everything is up to date so I have no idea what is going wrong. I have checked other sites that use the same image fades and the same problem seems to occur there too. Has anyone come across this before and have a solution? Thanks, Tim. TJ_WEB.mov TJ_WEB.mov
  17. Site URL: https://markusgjengaar.com/ Hi! I've made a custom HTML/CSS code that could play a video on my front page. The video works on Safari (both mobil and desktop) and it works on Google Chrome on my iPhone. However the video does not work on Chrome Desktop version for some reason. It used to work, but now it does not play anything. It's just a blank black space where the video should be. Anyone out there knows whats happening? Here is my code: <section class="Intro"> <video class="Intro-video" src="/s/Hero-Home-page_v4.mp4" preload="auto" autoplay="auto" playsinline="auto" muted="auto" loop="auto" > </video> </section> <style> .Intro-video { width: 100%; height: 100%; -o-object-fit: cover; object-fit: cover; pointer-events: none; background-size: cover; background-position: center; position: absolute; top: 0; left: 0; } .Intro { width: 100%; height: 80vh; -webkit-user-select: none; -moz-user-select: none; -ms-user-select: none; user-select: none; position: relative; overflow: hidden; z-index: 1; } </style>
  18. Hi, I have complex product variants set up (small, medium and large) and then quantities (bundle of 100, bundle of 200 and so on) and I want to hide certain options from the quantities list and only display those relevant to the consumer. unfortunately squarespace doesn't allow this as standard. Here is my code (in a code block under "additional info" in the inventory product). This works fine in Chrome but not in Safari or iOS. In Safari the dropdown menus don't update to show the customer's choice (eg small, bundle of 100). Does anyone know what the issue in Safari is? <script type="text/javascript"> $(function() { $("select[data-variant-option-name='size']").change(function () { console.log($(this).val()); if ($(this).val() == 'small') { $("select[data-variant-option-name='pack of']") .find("option") .remove() .end() .val("Select pack of"); var selectSize = {"Select pack of":"Select pack of","bundle of 100":"bundle of 100","bundle of 200":"bundle of 200", "box of 1000":"box of 1000"} $.each(selectSize, function(key, value) { $("select[data-variant-option-name='pack of']") .append($("<option></option>") .prop("value",key) .text(value)); }); }; console.log($(this).val()); if ($(this).val() == 'medium') { $("select[data-variant-option-name='pack of']") .find("option") .remove() .end() .val("Select pack of"); var selectSize = {"Select pack of":"Select pack of","bundle of 50":"bundle of 50","bundle of 100":"bundle of 100", "box of 500":"box of 500"} $.each(selectSize, function(key, value) { $("select[data-variant-option-name='pack of']") .append($("<option></option>") .prop("value",key) .text(value)); }); }; console.log($(this).val()); if ($(this).val() == 'large') { $("select[data-variant-option-name='pack of']") .find("option") .remove() .end() .val("Select pack of"); var selectSize = {"Select pack of":"Select pack of","bundle of 50":"bundle of 50","box of 200":"box of 200"} $.each(selectSize, function(key, value) { $("select[data-variant-option-name='pack of']") .append($("<option></option>") .prop("value",key) .text(value)); }); }; }); }); </script>
  19. Site URL: https://chihuahua-parrot-rjda.squarespace.com/ I've added a custom font (both woff and woff2 files) and it's working fine for Chrome but not Safari. Safari is showing up as a serif font, even though the font pack selected in squarespace is sans serif (Neue Haas). Here is my code: @font-face {font-family: 'Banana-Grotesk-Regular'; src:url(https://static1.squarespace.com/static/6099b1999f075203e3da1346/t/609cbd37811c1e67f7a48445/1620884791285/BananaGrotesk-Regular.woff) format('woff'), url(https://static1.squarespace.com/static/6099b1999f075203e3da1346/t/609cbd3ca6cf026bb5edcc79/1620884796131/BananaGrotesk-Regular.woff2) format('woff2'),} .header-nav *, nav.header-menu-nav-list * { font-family: 'BananaGrotesk-Regular' !important;} Site URL: https://chihuahua-parrot-rjda.squarespace.com/ Site password: RG999!!! Any help would be fabulous! Thank you!
  20. Does anyone know why this happens every time I open Chrome's Developer tools while my website is in development mode? It never use to happen before but has been happening for awhile now.
  21. Hi Everyone First time posting so apologies for any mistakes. We currently have a site being developed and we've had some custom code put on to the landing page. The code creates a search widget which is linked to our vacation rental software. Once the code was complete and uploaded to the site we requested some minor changes, the problem we have is that you can see the old version on safari and when you make the window smaller you can see the new lines in behind. The new up to date code looks ok on chrome. is this an issue with the browser or the code? Any support on the matter would be greatly appreciated Thanks in advance David
  22. Site URL: https://tomato-porpoise-bb3a.squarespace.com/config/design/custom-css Wondering if anyone could possibly help. I am trying to add a snap scrolling feature to my site where it snaps in vertical sections. Seems to work so far but when viewed on Chrome it is snapping super fast - is there a way to improve the CSS code to make it a smoother transition?? Any help at all would be super welcome.
  23. Site URL: https://www.ashleycantley.com/ Hey there! Has anyone been experience issues with some images no longer loading for some websites, particularly on CHROME. Have checked in New Incognito as well and multiple computers. For example, this one: https://www.ashleycantley.com/ the top image (just a plain Image Collage with no Animation and have checked if having AJAX checked or not changes things). It loads totally fine on Safari, but no longer on Chrome and this wasn't an issue a week ago. It's Squarespace 7.0. Anyone have insight on this?
  24. Site URL: https://cinnamon-iris-tzrt.squarespace.com/ Hi there, For some reason there is a huge blank space below the footer. It ONLY appears on my ipad and ONLY on Chrome. I had figured it out but since then I removed some CSS code and accidentally removed the footer code. I looked EVERYWHERE! Removing all CSS code didn't solve the problem either. Please help: pw: 2020 Thanks in advance Anthony
  25. Site URL: http://www.mercedesfamousscreenwriting.com Hello, Hope all is well! I am getting an error with Chrome's Facebook Pixel Helper stating that the pixel is firing multiple times. The thing is, this only happens when I'm on backend of my website - the domain Squarespace gave me (https://disc-guava-dcds.squarespace.com/) but it doesn't happen when I'm on the actual site of what the customers will see (www.mercedesfamousscreenwriting.com). Does anyone know how to help this? I'm not sure how the pixel got added to the built-in domain. Or is that normal? Thank you, Mercedes
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