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Found 7 results

  1. Site URL: https://www.tamarackvalleyfarms.com A current client previously had a site through Squarespace. The domain (above) is owned by the previous designer (I assume also through Squarespace). Is there any way to request ownership of the domain through Squarespace? The WHOIS registrant is not replying. Could Squarespace contact the owner on my behalf, to keep them anonymous? Has anyone else run into this problem? The domain could be changed, but it’s already on all the client’s existing packaging.
  2. I searched for my specific situation but found nothing definitive. I have several client websites under my account that I manage. Added a trial 10 days ago and the client prefers to have ownership and give me permission to manage content (edits additions etc) before the trial ends. I have already given the owner administrator privileges. When I began the transfer ownership procedure it asked for my account login password. Will this transfer all of my accounts to the new owner or the specific site I am currently logged into? I do not want to affect ownership/permissions for the other websites in my account. Any help clarifying this would be greatly appreciated.
  3. Site URL: http://www.intuitive-awakenings.com Hi! I need help, I'm just not good with technical things anymore! So, I have a website through GoDaddy (did the whole bundle deal - Microsoft email, phone, etc...) -- Basically, I want to transfer my content (my site, my domain, everything) to Squarespace. My subscription with them ends in a week, and I would like to get all my stuff going on Squarespace before it ends on GoDaddy so I don't have to renew anything with them (I don't care if there's a "down" period in my website, that's fine). How do I transfer everything? Is there a simple way of doing it? How do I transfer my domain to keep my same website address, everything? And once it's transferred to Squarespace, I have a really stupid question (I don't understand how all this works, I have minimal knowledge, so please bear with me) - I have an email address I set up through GoDaddy (through a Microsoft subscription they signed me up for in signing up for them), and I want to continue to have that same email address.... Do I still have that email if I get a different Microsoft 365 account? I'm confused as to how that works. Any and all help appreciated GREATLY! I just wanna get rid of GoDaddy and start revamping my site with Squarespace. Thank you all SO much.
  4. We want to move a community group's website from a Wordpress site over to a new Squarespace site. Does it have to be under an individual's account? The people who will build and maintain the site are not the people who are responsible for paying for the plan, the domain etc (that's the committee chair and secretary) - and any of these people are likely to change fairly regularly. We do have a domain name already which is being transferred to the group, and I think it would be better to keep that where it is currently hosted (with an Australian company).
  5. Hi all. I can't seem to find this question anywhere on the Circle forums. Hoping someone can help. I have a client who has a Squarespace site built by another designer. They have terminated their contract with that designer and hired me to redesign their website and fix some things their previous designer did. The only problem is the previous designer holds all the login credentials and is listed as the official Owner of the site, however it is paid for by my client. All attempts to contact the previous designer to obtain the login credentials and Ownership have proven unsuccessful (related: this is partially why they were fired). The contract my client had with the designer does not specify that the website would be the property of the designer and not the client. Is there any recourse through Squarespace I can advise my client to pursue? How do I resolve this issue short of building a brand new website from scratch thereby losing the domain name and messing with brand the client has built over decades. Thanks so much.
  6. I'm a student designing a site for a non-profit. Is there a way to transfer ownership once I'm done designing or would it be better to sign-up for Squarespace with their own email and request access as a designer?
  7. I helped a client in the past on the Square Space platform, so I'm a little familiar with it. I have about 3 clients that I would like to move to the Square Space platform. My question is, what's the best way to go about doing that? Would it be best to build all their sites under my account, flip the bill, and just recharge them the fees (if Square Space doesn't have terms against that)? At the same time, I don't know that I really want to flip that bill every month. I would rather have them deal with it. Is there a way to build a site out and then pass it off to their account once complete? The other option, I guess, is they'd have to create an account and give me access to help them build out their sites. The down side of that is I'm not sure if they want to do that or not. Something I'll have to find out. Anyway, was wondering if anyone else has done something similiar and the best way to go about handling it. Thank you.
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