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Found 5 results

  1. Site URL: http://www.wellroomva.com I sell gift certificates through the scheduling portion of squarespace. These certificates are redeemed for various services: customers book appointments for a service through squarespace and use some (or all) of a certificate for the appointment. I have not found a straight-forward way to report on the redemption of gift certificates, so I understand how much is outstanding, what amounts have been redeemed for the various services I offer, or which certificates have an outstanding balance so I can communicate with the customer to encourage their patronage. Ultimately I need to be able to migrate the amounts used from the gift certificate liability account to revenues in my accounting software and I don't want to wade through all the transactions to find the redemptions. Anyone able to provide some guidance? Thanks!
  2. Site URL: https://www.jumparoundutah.com/ We connected our bluehost domain to squarespace yesterday afternoon. The connection was smooth and took about 10 minutes. However, the SSL certificate has been processing for nearly 24 hours now. I know about the 72 hour waiting period, but I'm nervous something else may be wrong. If you go to our site you can see it says "Not Secure" but when you click on the certificates they all say valid. Any support on this would be greatly appreciated.
  3. Site URL: https://www.mertonlawyers.com.au Hi Guys, We have recently connected an external domain: https://www.mertonlawyers.com.au to our site: https://mushroom-rabbit-ff8k.squarespace.com All the DNS settings are showing as green and connected however we can't view the live site - I believe because we are waiting for the SSL certificate. The SSL status is showing as processing and I have read that this can take up to 72 hours (it has been approx 24) however I wanted to confirm this is just a matter of waiting and that there are no other issues. Is there any way to be sure of this? I'm wondering if its possible that this is an issue with an old conflicting SSL certificate from and older Wordpress site? However I'm not sure if this would show up as a red error in the DNS records. I have used https://www.sslshopper.com/ssl-checker.html but the results are a bit too technical for me. Any feedback greatly appreciated. Thanks!
  4. Hi, My website appears to visitors as 'not secure' and Squarespace is telling me that my DNS entries cannot be found. Does anyone know how I can make my website secure? I am new to this so do not know anything about SSL Certificates etc. My domain is with Names.co.uk. Thanks. Faye
  5. I had been eagerly anticipating my domain transfer from previous host and WordPress setup. It had finally made some progress and now I have security issues b/c of an invalid certificate. Any ideas what I missed? Screenshots attached are the messages from different browsers. The site is https://geodata.works
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