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Found 2 results

  1. Site URL: https://www.phelpsrefinishing.com/ Tips, please, on how to list dimensions for a product that will always ship in more than one package -- because part of it is drop shipped from another location. Some of my client's products are shipped from the manufacturer's warehouse in Buffalo, NY. Other products are shipped separately from my client's own warehouse in Texas. A customer may combine these in one order. And my client offers some packages as products -- which combine products from both locations into one product. Need help in thinking this through! My cl
  2. Does anyone have any idea how much smaller (like exactly.... .25"? .5"?) products need to be than the available box sizes in carrier calculated shipping (Advanced Commerce)? I have a client who ships some items in their own packaging... so the product size is technically the same as the custom box size that I input in the Shipping tab. We've discovered that we're having issues getting the system to recognize that a 10x10x2 product can fit in a 10x10x2 box... let alone combining 2 or more smaller products with dimensions adding up to any of the 10x10x2... but I can't just run trial and err
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