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  1. Site URL: https://tarantula-lobster-atz4.squarespace.com/ Hi there, I have a Canadian client who wants to know if they can receive their Squarespace yearly bill/invoice in Canadian dollars? (For accounting purposes.) Is that possible? (It's currently in Australian Dollars as that's where I'm located.) Thanks in advance, Jess
  2. Hello there, I'm unsure this is the best forum section to post in, so apologies in advance. I'm trying to figure out how to build a symptom tracker on a Squarespace website. The idea is for people to subscribe (via member areas or Memberspace) and for individual members to complete health surveys / questionnaires periodically. They would then be able to view their results in a graph from a page specific to them. For example, say a member was to log their weight every week for 12 weeks. I would like them to be able to see the progress in weight change over time on a page that's specific to them. Does anyone know of any integrations, plugins, etc. that would allow me to do that? Ideally I'm looking to build this myself, but if you're a Squarespace developer and have done something like this before, please get in touch to discuss further. Thank you in advance 🙏🏽 Miguel
  3. How do i get the 'opt in to marketing' tick box when someone wants to create an account from the 'log in' button?
  4. Site URL: https://www.eksportfinansiering.dk/ Hi there. Anyone who know a third party widget which allows a user to fill out a form and then see the information they've input. I have a form on my website and i would like if people fill out the form they could see what they have filled out and changed it.
  5. Site URL: https://www.kaysartcreations.com I'd love some comments on my shop. Have been editing on mobile, which shows instantly on lap top, but still not showing on mobile. No response to my site and no sales.
  6. Site URL: https://www.trainsinthevalley.shop/ Hi! I just noticed today that my User Account Link is hidden. My site has a custom HTML Header that I designed myself. This code worked for months, but I noticed today that SQS's JavaScript isn't targeting the User Account Link. Therefore it isn't adding the "loaded" class to it. Also, it would normally remove the irrelevant span tag, so that only one would be displayed. Most likely it was a recent update that broke my code. I played around with the code inspector on Chrome, but I wasn't able to figure it out. So here I am! I know this is a pretty unique situation, but any help would be super appreciated! I'm sure I'm just missing a JS class or something simple. Here is my HTML: <!-- User Button --> <div id="user" class="user-accounts-link" data-controller="UserAccountLink" data-controllers-bound="UserAccountLink"> <a class="user-accounts-text-link custom-button custom-button--header" style="line-height: unset;" href="#" tabindex="0" aria-label="Sign in or create account"> <i class="material-icons custom-button__icon">person</i> <span class="auth custom-button__text">ACCOUNT</span> <span class="unauth custom-button__text" style="color: white;">SIGN IN</span> </a> </div> Thanks! -Corey
  7. Is there a way to capture a customer's email before they create a Members Area account? Right now, the Members Area sign-up block requires them to create an account with their name and password. I am creating an ad landing page and simply want to capture their email, and THEN prompt them to create an account.
  8. Silly newbie question I guess. But I already bought a domain name. I am happy to host it at NameCheap or JustHost So it then 'points' to the squarespace page BUT... it seems to me I then have added an extra 'element' into the mixture. Now both NameCheap and Squarespace need to be 'working' - I mean will it go 'slower' For instance I may pay an extra $1 a month for NameCheap to use a UK Datacentre [because the people using the site will mostly be in the UK] but surely any gains are lost by NameCheap 'pointing' to squarespace who may be run out of the US? Am I stupid to be paying extra to get NameCheap to host the site/s? I just don't like Squarespace charging me $20 a year for the domain name... and to save that $10 I am spending $45 a year extra What advantage do I have by being on NameCheap stella plan - will any gains be lost by everything being pointed to squarespace - and so I'm just going to always have squarespace service - but with the extra step of going via NameCheaps datacentre? As I said I am asking a stupid newbie question... so thanks for any help/abuse... all is appreciated xx
  9. This is my third – and I guess/last question. I was looking at getting the advanced commerce – for one of my websites. But there is ONLY one thing that I actually want it for – and that is abandoned cart. Then I thought about it for a bit… surely that feature won’t work [for me]? I’m selling tickets to a show. But if the tickets are [for example] on sale through Ticket Tailor – surely there’s no way that Squarespace can do the abandoned cart feature – becayse in fact the tickets are not ‘run’ by them? Or am I wrong about that whole assumption??? I am often wrong, and I hope I am here. So please do tell me if my thinking is silly and wrong. Thanks again
  10. Site URL: https://www.sensebellum.com/interactive-art-pop-up-art-installation I discovered this bug after a client informed us of it. What happens is that if a user enters the "Lightbox" of a gallery, then hits the "esc" key (like anyone would) it will redirect them to the Squarespace account login page. This is of course very bad and undesired. I have re created this bug across browsers even when in private mode. There is no "esc" key on mobile so it seems fine. What is going on here and how could this be fixed? Would it be helpful to attach a screen cast or anything else to better illustrate the problem? Thank you,
  11. Hi All, I just created an account on square space and have yet to set up my site but I am wondering where I might find info on file size, resolution, and basic criteria of uploads. Also looking for the best place to view what packages are available and pricing for square space membership. Thank You and I look forward to seeing everyone's creations.
  12. I'm not sure how to handle this situation because I don't know what features (if any) I'm missing out on. Are there certain things that can only be done when the Google Workspace account is under Squarespace? Or will I be better off keeping Google Workspace separate from my SquareSpace site?
  13. I have been hosting my site with Squarespace (version 5) for 10 years and today my site appears to have disappeared. 😧 Today I went to my site URL and that's when I began to see the following issues: 1. On my domain (hosted elsewhere), Squarespace is now displaying a "custom domain" mapping page. Weird, but Um ok I thought this domain issue would be easy to fix until I encountered another issue....... After noticing my site not showing up on my domain properly, I then tried to access my site by typing in my regular account URL with the Squarespace subdomain affixed to it (e.g. mysite.squarespace.com). Then I saw this.... 2. On my account URL, my site is gone and Squarespace is displaying a page that says the account is "Available." WHAT? How can MY account, that I've been paying for for many years, be Available suddenly out of nowhere? How can this be happening when I have a monthly plan? Can someone please let me know how I get my site back online? Also, does anyone know how to get expedited support from Squarespace on this matter? I opened a ticket but as I use my site for work, I don't have time to wait around until tomorrow to get this resolved.
  14. Hi! I am a photographer and on my webpage www.drohnenrandgebiet.com I am currently trying out the Scheduling feature (I am on trial). I have added a booking offer (marked green), and would like to get rid of the example templates (marked red). But I can't find a way to get rid of these example blocks, it always comes with a warning "to use this block, start a Scheduling trial or connect an existing account". But that's exactly what I have done. How can I solve this bug? Thanks. Martin
  15. Site URL: https://alanmjacobsonartist.com I can’t find a way to use the customer support section. I put in my answers to the prompts but there is no way to submit the inquiry and not other method of getting any help. alanmj
  16. Hi! I've currently got two Squarespace websites. The first one is currently billed monthly in GBP. The second one I paid for a year long back in March in EUR. I wanted to change my billing on the first website to EUR but found I cannot do that. I believe however I can copy the website which sets up a new trial and then move over the domain etc and so can change the billing to EUR that way. I may however not need the second website that has 8 months left on it. Is there a way to easily transfer the first website onto the second one (and so getting rid of the second one completely)? Thank you in advance for any help!
  17. Hi there,I have a yoga and meditation member's space on square space and one of my customers cancelled her account and has renewed on a different membership plan (payment every 3 months instead of monthly). Her account shows that she is once again a member, however when she tries to log in, it takes her directly to the joining page, instead of into the members area?I have tried to set up a separate 100% code off for her on another separate monthly account, but this isn’t working either, it won't go through to the review and subscribe option after the code has been accepted?Please help! 🙂Many thanks,Warmest wishes,Harriet
  18. Is there any way for a Customer/Client to create an account BEFORE they schedule an appointment for the first time? It just seems weird that it is at the end of the Customer Journey. We wish to encourage our clients to have an account so they can manage multiple appointments. It means that we have to write a process 'after the fact' and they then have another step to do after clicking their way through the scheduling options, which in itself is tedious. Anyhow just asking if anyone else has this issue in their "Customer Journey flow". Also is there any way to reconfigure the Redeem Coupon Button? It is part of the Scheduling Page items which are defaulted in the view. I know I can change the texts. Thanks Jac
  19. Site URL: http://www.goldhawke.uk Hello, fairly new here so apologies if Im getting anything wrong. Im trying to add a social link email icon to my contact page but when I try to connect a new account, there is no email icon to choose. There are others like Facebook, Twitter, Pintrest etc but why no email? What am I doing wrong? Site details below Squarespace Version 7.0– York family (Lange Photo template) Thanks
  20. Hi! I am trying to set up a member area where a client would be able to sign in to see upcoming deadlines for subscription payments, but when logging in, it just takes me to my account and not a member area. How would I go about setting up a login for the member areas? And how can I edit the member area to show deadlines on payments? (are payment options something that show up automatically in the account login area?) Any tips or advice is helpful! Thank you in advance!
  21. Site URL: https://www.veriff.com/ Is it possible to connect the Id verify with veriff.com on Squarespace? When I asked for help, he told me : We don't have an official integration with them and as our checkout page doesn't accept custom code, I would reach out to the Forum before signing up to Veriff. So, somebody already used that in the past or can propose a solution? Indeed, we sell alcohol on our website and we need to be sure that every customer is over 18 years old (an official verification and not only the first page of the website). At the same time, do you know if it's possible to safeguard this information after the first verification in the customer account, to win time at the next order?
  22. Site URL: https://www.americancoopworthregistry.org How do I change our website name, as it shows in "My Dashboard". I want the name to simply be "American Coopworth Registry" ...which it was -- no idea how it was changed to what it shows currently
  23. Site URL: http://borderbfmed.com Hi helpful fellow SQSP ers looking for gentle feedback on first website I've ever built... I have been trying to add SEO...getting there... I don't know how to make title and navigation not be hard to see until start to scroll when it gets a solid coloured backing. I don't seem to be able to add Index pages...not sure why abundant thanks for any help from Alison
  24. I'm looking to see if I can create a website for a private member club, working around some of the member area issues. Its on 7.1. I can not have them access the account panel, and there is no way to disable that. So... Is there a way with custom coding to display certain info if page password is entered? For example, if the page password is entered, display certain hyperlinks. I want to display a fake menu (I'll use anchor links) if a user has entered the password for a password protected page.
  25. Hi everyone! I am new to this, so apologies if this has been asked before or if I may ask questions that seem super obvious for others, but here goes nothing 👽 I have some ideas for a couple of websites that I would like to make. The first one would be a website where all nature of traders (or specialized people like electricians, carpenters, plumbers etc) could create a simple profile for others to find and employ their services. Once the service has been completed, the customer (which would require to create a profile as well), can go on the profile of the trader and leave a complete review of the person and experience (star-rating, comments and pictures). I am aware that similar websites may be around in some parts of the world, but not in others. I want to develop and take that idea even further. The second one would have the same basic structure of a job board website. To be more specific, it would have the options for both the recruiter and the person looking for a job to create a profile and subsequently allow the option of building some sort of online CV, or if not, the candidate to create a description that would resemble one. Many thanks for your help, and again apologies if this has been asked before. All the best!
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