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  1. How do I change the categories in the dimensions section. It's set at length, width and height but length doesn't really work for me it needs to be depth?
  2. The default is in lbs (pounds) but I sell very small items that are in grams or fractions of grams. Customers are expecting grams and not .01 lbs when it's 8g
  3. I am using Supply template (I am kinda a newb) and the Product detail is displaying the Variants as if they are also Products (with full size images stacked). I only want to see the Product that I am selecting and have the Variants appear in the selection pull down menu. There is nothing to control this in the Site Styles. The details about the template merely mention that Product images are in fact stacked. Is there a way with code injection to hide the variant images from the Product Detail? Thanks in advance.
  4. Hi, I'm working on a site for a client that sells three subscription products. For the cheapest product, there is a one-time set up fee. Is there a way to have the set up fee product automatically added to the cart if they select this variant or product (can set it up either way to be separate pages or variants). I don't want the set up fee to be a separate step in the process and it doesn't look like I have the ability to make month 1 subscription fee different than any following months. Appreciate any help that you can offer!
  5. This is the first time I have set up a shop for a client. They want to create 3 month subscriptions to a farm box with the option of weekly or fortnightly delivery. They have given me 550 possible product variations that people can select from. Eg. they want people to be able to 'customise' their farm box that can contain everything from eggs (choice of 1-10 dozen), honey (2 different sizes), walnuts, relishes, sauces etc. I had started setting it up but quickly discovered the 100 variant limit. How on earth do I set this up??!!!
  6. I have two listings where one variant is essentially to add personalisation to the product, the quantity is the same as that of the main product, but then it increases the overall quantity (doubling it)....15 Aprons15 Personalisation Additions +£5 I don’t want the overall quantity as 30...I want it at 15. How can i sort this out?
  7. Hello - I am looking to migrate my online store over the squarespace where I have many other sites already. The problem is the variant limit of 100. Let me give an example of one of our products. 30 different color options and each color you can choose your size from a 1 to a 6. So technically that is 180 options. But if ever color has the same 6 options, isn't there a way to do this without making 180 variants (which I know isn't even possible with the 100 variant maximum)?? Can anyone help? I'd really like to make squarespace work for our store. Thanks!Brian
  8. I'm opening a store where I sell variations on the same product. Basically there's the basic product, but for an extra fee it can be painted, then for another fee it can have finishing work done, etc. The extra options stack like this: Unpainted base version - $20 Painted version - $30 Painted version w/ finishing - $40 Right now I have them listed as different variats on each product page, but that makes inventory tracking difficult since all the different options start with that unpainted base version. Is there any way to set a single master stock quantity no matter which variation someon
  9. Hello Since SquareSpace still does not allow us to set a quantity limit a customer can purchase (it's ridiculous), is there a way to do the following? I am selling tickets. I need to limit the number of tickets one person can purchase to 10 (for example). To get around this, I am having product variants from 1 - 10 tickets, with the price of each variant increasing to reflect the cost. ie: Product 1 - £5 - 1 Ticket Product 1 - £10 - 2 Tickets Product 1 - £15 - 3 Tickets I have a maximum of 500 tickets to sell. Is it possible to put a stock level limit to cover all variants of a produ
  10. Hi, The wesbsite is www.allseasonsbbq.com and the template is Indigo. My products have 4 variations (weights) and some sell out faster than others. I have customers who are getting frustrated having to click through every variant in my drop down box, to find 3 sold out and the final option in stock. I'm hoping to find a solution that makes these options in the drop down list either hidden or having a strikethrough effect, so that it is clear they are out of stock and my customer doesn't have to select it to find out that it's out of stock. Does anyone know if this is possible? Thanks in
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