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  1. My site sells items which I manufacture after ordering. I manufacture the items from different suppliers in different countries. eg If the item is to be shipped to Australia, then I have an Australian Manufacturer. If shipped to Hong Kong, I have a Hong Kong manufacturer. Some manufacturers can't supply certain variants. Is it possible to make some variants unavailable to certain shipping countries? For example if the person has chosen a certain size and then comes to checkout, can it say the item is not available?
  2. Site URL: https://www.nwcphotos.com/shop/fireworks Hello, I am finishing up my shop page on my site but have run into sort of a weird customization quirk. On PC, the variant dropdown menu on my products looks really bad, like default Windows appearance. Is there no way to style these? I was wondering if there is an alternative to the dropdown, and rather display all the options almost like they're greyed out and the user has to click and select which would turn that selection dark before adding to cart. I will attach a mockup of what I mean and how I would ideally like the variant
  3. Site URL: https://www.mbfpetshop.com Hey all, working on a ecommerce site and getting everything setup for launch. We sell handmade arts/crafts and pet bandanas. I am editing all of the product pages adding variants with sizes and quantity. However, the problem I am having is adding customization option at a higher price to the bandanas past just the normal select your size dropdown. I found a way to add a Custom Form that pops up when a customer adds a bandana to their cart and from there they can choose their pets name, font style, font color and if they want it added--but I cant
  4. Site URL: https://www.jets-pottery.co.uk/shop Hiya I have set up my shop with the majority of items being in stock and available to purchase. The variant option is great for those products where people can choose to pre-order something for me to custom make. The issue I'm having is if I've got 1 stock item, for example a wax burner, and I then want to give the customer the option to upgrade it to a gift box, or add a wrapping option. If I go down the variant route, which allows different pricing, it looks like i have 2 burners in stock, which I don't! So how do you put in an 'upgrade' o
  5. I am in the process of importing my products using the upload template CSV. Many of my products have multiple variants. According the the documentation, "you only need to enter the Products Page URL for the first variant." When I leave the "Product Page" column empty for variants, however, I receive an error for each after import reading: Product page not found Make sure the URL corresponds to an existing product page When I try filling in the "Product Page" column for each of the variants (I am using "shop"), the system interpr
  6. Site URL: https://www.ladyhestereats.com/order/4original Hi! My brain is going around and around with this. Hopefully I can explain it OK. I'm selling donuts, we offer packs. So individual, 4 pack, 24 pack and 40 pack. We offer 4 flavours, which change weekly. I want the customer to be able to click '4 pack' then be able to select which flavour they want and how many of each. Atm, people just add it in as a note. any suggestions/help??
  7. Site URL: https://www.mandarintree.nl/store-1 Hi, I'm selling online lessons to customers around the world. I'm currently listing variants in UTC time, but this has caused confusion with some customers. I would like the time slot (the variant category) to display the client side timezone (see https://www.mandarintree.nl/store-1/p/g8unmo5nrqqe2bg7uc6nau94y6pkvg-w97bk) instead of UTC I know some basic javascript - and I'm aware how to add that inside a code block in squarespace to get the client timezone: e.g., <script type="text/javascript"> var timezone = e
  8. Site URL: https://www.forest-flowers.com/orderflowers/bud-vases Hello, I'm looking to add multiple variants on the products that I sell on my site. But it doesn't seem possible to do it where it will also affect the total cost. For example, on this page: https://www.forest-flowers.com/orderflowers/bud-vases I'd like the variants to be: Color (with three color options listed in the dropdown) Flowers/No Flowers (with one option being Flowers, the other No Flowers) Delivery/Pick-Up (with multiple options for Delivery with varying fees, the other Pick-up) The "Flowers/No
  9. Site URL: http://www.tojldn.co.uk Hi, I make quite a few products that are identical but available in different colour/pattern options. At the moment I have these all set up as separate products because I want to display them all on the Store page, however this is not good for my SEO so I would like to just have one product with all the variants. However, can I then show all the different variants on my Store page while linking to the same product? For example, I have three different face masks, and I want people to see them all when looking at my store page, but when they click on
  10. Site URL: https://activestatedesigns.squarespace.com I have a t-shirt store that I'm setting up. I have 5 colors on each shirt. So Black, Royal, Navy, Charcoal and White. I have S-3XL for each style. So, when I setup images to change as a variant, I have to select each one individually. Is it possible to have the same image setup for just one variant like the color? The image is the same no matter what size is selected. It'd be great to assign ONE picture for Royal and ONE for black etc. Does that make sense? It's very time consuming as I'm setting up my shop. Site is he
  11. Site URL: https://www.cubbishlykes.co.uk/shop/p/7uzu0fxgb0vgkef2pa8h7svminxu7q Hi, I'm having some issues with the options for my variants. They show up twice, one on top of the other. I have no idea why this is, any boby know?
  12. Site URL: http://fabisantiago.co.uk Hi, The product variants on my website are too small and also a different font. Nothing I tried seems to work. Would someone be able to help?
  13. Site URL: https://silver-plane-8any.squarespace.com/config/pages/5fec789d508897782dacf081/categories/5fec9135130d9f72176a9104 Hi I'm setting up a new website in order to upgrade and transition from version 7.0 website. I'm learning as I go along so bear with me please. I've managed to resolve the variants which is a helpful set up. However it is also restrictive unless I'm missing something. I'm trying to allow customers to do a gift box and with that they get a base item (wax burner in this instance) but they can choose which scented wax melt they want. So the stock is actually 1, the
  14. Site URL: https://www.fortedleather.com/shop/p/1d503l9jkg8cxg49jicorp2rq0gr3l Hello! I've recently moved over the Square space from Etsy, and i'm struggling with one aspect regarding stock variations. For example, on Etsy I can have my item (e.g. a wallet) with 2 in stock, as I have enough leather in stock to make 2, as these are made to order the customer can pick from a range of 3 different thread colours, on Etsy, the stock of the item is tracked, rather than each thread colour variant individually. On my Square Space store, the only option I can find is to track the sto
  15. Site URL: https://www.kasandramurray.com/shop/p/dnd-to-thine-own-self-be-true Hello, I have two products on my store. One product syncs the image when selecting the variant while the other does not sync the image when selecting the variant. Is this because the second item is a t-shirt and has two levels of variation (size and color)? Based on how the KB article writes about variants that shouldn't be the case. I have attached a screen shot of part of my product set up to show my variants have different images. I have seen other forums talk about plug ins, but I'm pretty sure I didn
  16. Site URL: https://www.plowsharesandprairie.com/online-store I'm setting up services in my online store: shares of produce that will be delivered from my farm. Variants are different locations and sizes. The location doesn't affect price, but the size does. I understand how to set up a product and variants for this, but I'm wondering if there is any flexibility in setting the stock for each variation. I'd actually rather set the stock for the product. For example, on Tuesdays, I deliver to 2 different types of shares to 4 different sites. The maximum number of shares I can deliver on Tuesdays
  17. Site URL: http://www.sartorisf.com When using iOS mobile devices and navigating my site I have noticed some unique issues. With both Safari and Chrome when I select the product variant dropdown box my screen does two things. 1. The entire screen “jumps” or moves as if i chose to refresh (IT DOESNT REFRESH) it just imitates the movement. 2. Once I choose a variant, the next time click on the box the screen zooms in to the box itself requiring me to constantly pinch to zoom out. I have reached out to support and they have not responded. As well I had a friend who does not use iO
  18. Site URL: http://isisfibrearts.com/ Does anyone know how to get the dropdown menu in the product details page to automatically update when you click on a variant image? It's annoying for my customers if they like the image but don't know the colour name to select. Also... is there a way to change the font in the variant drop down menu? I'd like it to match the font in the product description but I couldn't find a place to change it. Thanks!!
  19. Hey guys, I just connected my Printful account with Squarespace. Everything looks fine but I don't like my variant select dropdown menu and I can't figure out how to change it. It looks like this: But I want it to look like this: I hope you can help me.
  20. Site URL: https://www.4x3d.com/shop/p/ad07jrsaa1irgg1ot6p34t0ieo6k53-kdnxk I want to add product variants but I can't find the place to do that. I've looked this up. I saw several videos depicting a "pricing and variants tab" is this a pro feature? I don't have it.
  21. Site URL: https://www.urbanpawspets.com/ I added a variant drop down to my website. On mobile devices, clicking the variant drop down automatically zooms in the screen, forcing the user to readjust the screen after selecting a variant. Any CSS code to fix this? Also, is there a way to adjust the "width" of the variant drop down button on desktop view? Right now the width is the entire screen which looks a little bizarre. Thank you.
  22. Site URL: https://www.yana-dd.com/store/p/e000i0rwfi02ornfmw16wnywggawxl-sr56z-t3c6b-tjx5d I find the 7.1 template very off. The size of the variants (size & color) are way too big. Is there an easy way to modify this form? I'm very new to this. I already added CSS to have the size, color and checkout to be displayed at the top. I also googled and plugged in some CSS codes to have the variant boxes smaller, but then the mobile version seemed to be off. Any input how to make this somewhat more appealing to an eye would help? (a complete novice here). https://ww
  23. When importing inventory into Facebook commerce via the data feed "Variant" data is not recognized by Facebook. Thus my Facebook and Instagram shop show no variants such as Size and Color variants. Has anyone found a solution to this? I found a solution to the inventory not being recognized and showing items "Out of Stock". To resolve that you have to create a rule in Facebook in the data feed (coming from Squarespace). Set the rule to "Inventory" and a number 1 or higher. Then your products will be in stock. Trying to resolve the variant issue now.
  24. Hello, I'm looking to add variations or a product (ie colour) and then for the variations to show in the shop page as separate products which you then click on the product page and you can drop down and pick a different colour there. Thanks Paddy
  25. On my website, there's to options for variants. The issue I'm having is when a customer comes to my website and see the product page, the variant images aren't shown unless the customer makes a selection in both variant options. This makes it more difficult for the customer to see which variant is labelled with the name of the variant. Is there a way to make a default selection for the variant dropdown menus, so that when a customer arrives at the page, a selection is already made for each variant option? Or maybe even a way to remove the "Select Color" option of the dropdown menu, so it
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