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Found 8 results

  1. I need to accomplish several things and not really sure of the best way to go about it and could really use some help/advice. I live in MA and sell product in person in MA, NY, VT (and some other states) and desire to sell online. I have a Squarespace Website with a (new) Squarespace e-commerce store (no sales yet). I have Square as my POS with an iPad, Square stand, bar code reader and printer. Square POS is able to keep my inventory and set sales tax rates on a per product basis (this is something I MUST have). I'm used to it and I love it. Square POS does not integrate with Squarespace webscommerce store.
  2. After setting up my online store I realize there is not an automated sales tax calculation - Do we really have to input thousands of tax rates and update them all manually? There are over 2,500 zip codes in CA alone. There is no way that is possible for any small online business. And there isn't an extension to do it for you. How is anyone selling anything using this platform? Please tell me I am missing something.
  3. Ok so I talked to someone via CHAT support and they said nobody has brought this up to them regarding NYS and counties with shared zip codes and different tax rates. Which is find to be complete BS that nobody has said this to them. I have to put in the higher tax rate for those other counties which is wrong. Square space SHOULD have the option of importing a csv file with the counties, zip and tax rates. I have to manually put in over 2000 zip codes, which is a joke that square space does this. Square space needs to re consider how they have this tax layout setup. My wife who is a CPA can't believe that they don't allow importing or even shared zip codes.
  4. So we all know that squarespace lacks the ability to correctly charge sales tax. (IE local option sales tax). But, their integration with stripe is also an issue. I wanted to talk to someone on the phone, but we all know that isn't possible either. I use Quickbooks to run my business. I get the sales amount from stripe imported using a app in quickbooks that imports the data from stripe, square, and paypal. Well stripe doesn't break out the sales tax they collect only the amount they collect, their fee, customer name etc etc. My quickbooks is constantly in need of attention because I have to send in my tax liability report to the state of Iowa every quarter. (Saying what jurisdictions get what amount from my sales tax pool) So first of all my tax collected is wrong because squarespace has no realistic way to enter tax obligation other than hand entering 5000+ 9 digit zip codes and maintaining them every month encase of changes. And their chosen partner (Stripe) doesn't pass thru the amount of tax paid. Every month I have to go thru and find / fix hundreds of orders in quickbooks to make sure my taxes are paid correctly. If I'm incorrect in this someone please point out what im doing wrong. To me the only solution is to switch to someone other than Stripe/Squarespace, because honestly it doesn't seem like either really cares that business owners are possibly getting into tax issues with their state.
  5. Hi, I am selling both food items and pottery on my site. The food items do not need to be taxed in california but the pottery does. I can't figure out how to apply taxes to only certain items though. Is there any kind of work around for this?
  6. I have added our state and local tax percentages in the 'Tax' section of Commerce on the back end of the site. I also checked to make sure that the 'tax is included in price' is NOT checked, however when I go to the front end of our website and simulate a purchase tax line reads zero. Am I missing a step?
  7. Hi, there is a serious loophole that I need to know when you'll fix this. I've had a couple of discussions with your technical department with the acknowledgment that this is a loophole. I need some forecast of when it will be corrected. To rehash the problem. When setting up the taxes, each area has their designated tax amounts. When doing free shipping or in my case free pick-up, the taxes should be based on the local taxes, not the billing address of the customer. Savvy customers are discovering they can avoid the local tax amount if they have a credit card in a jurisdiction that is outside of our selling area, selecting free shipping, pick-up, and not being charged local taxes. We are losing revenue because now we have to remit the tax for the unforseen loophole. I was told that this is something that would be addressed in the near future. I have had another transaction exploiting this loophole and need to know when Squarespace might have this resolved.
  8. Anyone have any tips for setting up NC sales tax? Nevermind the 1000+ rates to be entered manually...what do I do about the different county rates that are within a single zip code? Or what is the legal approach to this?
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