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  1. How do you deal with partial shipments? I have some items coming from Printful, and some items I am fulfilling myself. In this case, how do you notify the customer about partial shipments and tracking?
  2. Site URL: https://www.bodyhappyorg.com/ Hi there, I am hoping that someone with more code experience than me could provide me with some ideas. I am a VA with a small amount of code experience. I have two clients using Squarespace who have both recently added products to their site. I am having a bit of a nightmare with the Shipping options. They are both UK based and for various reasons cannot set standard shipping rates across the board. I understand from spending a long time researching that product specific shipping is currently not an option. I have managed to make a workaround for one o
  3. Hey I was curious if anyone new if Squarespace offered an option for freight shipping? I haven't found any API extensions or attachments to make this process seamless. So far I have only found that Shopify offers this sort of API when shipping freight. Any insight would help thank you.
  4. Order #54 Shipped Your order from PlumleeRoams is on the way. Order Summary Order #54 Placed on March 10, 2021 at 12:23 PM PST Shipped with UPS Tracking Number 1Z15F9600321640880 (this is not linking to UPS tracking or if USP, to USP tracking)
  5. We are a small business that sells handbags of many sizes. We use carrier calculated shipping which works just fine for our mid sized and larger bags. Currently, we are have 3 shipping options that show up on our site: Retail Ground, Priority, and Priority Express. The Retail Ground option is only 5 cents less than priority, and no matter how much we tweak the dimensions and weights on our smaller bags, the lowest price we can populate is $8.20. We have the option within Ship Easy to ship First Class on these smaller items, but Squarespace will not give us the option. We are losing sales
  6. Hi! I sell art, and I want to start shipping internationally, but only for unframed pieces. I don't want framed work to ship overseas(my framer doesn't handle shipping large sizes internationally). I thought I could do this with shipping weight, but there doesn't seem to be an option to not ship something heavy to certain locations. So is it all or nothing? Either I ship frames overseas or I can't ship anything overseas? The only option I've thought of, is to just put the overseas shipping price for framed prints so outrageous that no one would purchase it? Is there some othe
  7. On our online store we will only be using UPS to ship, curious to know if there is a way to restrict PO Boxes as Addresses through a setting in Squarespace or is it possible to use code somehow. Maybe setup a condition - "Does Not Equal" and value would be po box,p.o. box,p.o box,po. box,pobox,p.o.box,p.obox,po.box, post office box. Another scenario I've been researching is to maybe connect shopify on the back end and use one of their apps like in this article here any information would be appreciated Thanks! M
  8. Site URL: http://www.cootergate.com I have a small t-shirt store and the products are very small and cheap to ship. When you add more than one to your cart, it doubles the price for every shirt you add. USPS does not charge that way and I cannot for the life of me figure out how to fix that. PLEASE HELP!
  9. Site URL: https://mccallsmarket.com I have pick up and delivery options and the shipping keeps defaulting to “pick up.” How can I change this to default to delivery? If one is free and the other has a dollar amount, does it regardless default to the free option?
  10. Site URL: https://masondixonbakery.com I need the ability to make a set of items as in store pickup only. We have limited items that can ship and we need to offer our bistro menu items before we face similar restrictions to NYC. Please make this an option in the commerce function to limit single items shipping options to “In store pickup up only”. This will seriously hurt our business without this option.
  11. Site URL: https://www.angelzplay.com I am trying to set up my new store. I sell paintings as well as products through printfuls integration. My question is what is everyone doing to get shipping to charge correctly since printful charges different shipping for everything and additional shipping on multiple items? Im losing my mind trying to figure this out. Does every item need to have weight and dimensions added in and then hope for the best when calculating shipping through UPS for example?
  12. Site URL: https://www.spinifexskateboards.com/ When my client scans their Australia Post tracking ID number (via QR code) using the iOS Commerce App, the app adds a random string of numbers to the tracking number. As Australia Post is accepted by Squarespace, this automatically becomes a clickable link, however, due to the random numbers being added, it breaks the URL link to the Australia Post website, so users cannot track their deliveries. Has anyone else experienced this and resolved it?
  13. Site URL: https://salamander-orchid-6j7n.squarespace.com/config/ Hello! Can someone help me by telling me how to formulate or add shipping rates in local cities of Mexico? I know it's usually in the US and Canada but I would like to have my page and add transactions, shippings etc in this country. thank you all!
  14. Site URL: http://www.cootergate.com Hi there, I opened up a small site to sell shirts and I am finding I am getting a ton of emails asking for international shipping. I have Shippo connected as my shipping helper. From what I could find, it looks like flat rate is the best way to go, but I just need some guidance to make sure that I'm not undercharging for shipping and to make sure that these labels can be printed from Shippo. I'm sorry if this has been covered before. I am new to this and just want to make sure I get it done right.
  15. Hi, Could anyone provide me with more info on how to integrate a shipping service into my shop? I would like to use Sendcloud but there is no integration available for this service. Thanks in advance!
  16. Hello, I'm designing a site for a client who delivers a food product herself (Doesn't ship anything), and therefore only delivers within a certain radius of her store. Does anyone know of a way to set this up? Best thing I have figured out so far is to upgrade the business plan subscription to be able to limit to specific area codes. She also needs to take orders at least 2 days in advance of fulfilling the orders. I created a custom form for customers to enter the date they would like their delivery, but I'm wondering if there is a way to not accept orders if they try to order for
  17. I am selling services, not physical products. How do I get rid of the shipping information on the automatic order confirmation email? I created all of my services, as services and not products and the shipping info is still popping up on the email order confirmation. Does anyone know how to get rid of this?
  18. I'm trying to build a small commerce store on my website. Shipping for each item individually is $6, but combined would be $10 to ship both. How do I implement this sort of scheme into my shipping? Even though I have both items currently set at $6 each, when I added both items to the cart, it said that the shipping was only going to be $6. Thanks for your help! : )
  19. Hi Is it possible to add coding to overrule the Depending on Weight shipping costs, whereby shipping costs are set on weight BUT if a customer spends over £50, postage is free? We have a customer who sells 5 products and there are 4-5 different weights for each, so it seems easiest to set a weight-based shipping rate and then it would be great to be able to add in some kind of coding that says any order over £50 is free shipping. He's only on the basic commerce plan and wouldn't be keen to pay the additional £13 per month for the Advanced plan, to be able to create a discount code, a
  20. Site URL: https://www.devilsbotany.com/ Hi! We offer three different shipping options on our website. I want to make standard shipping the default/first shipping option to appear on the list in checkout, but at the minute it is listing the free shipping options first (click & collect & local delivery) followed by standard shipping last. Is it possible to rearrange how shipping options appear in the checkout so that standard shipping is default? Many thanks!
  21. Hello, I am wondering if anyone has managed to work around Squarespace's reluctance (refusal?) to add item-specific shipping rates. Specifically, we want to offer free shipping in the continental US on only one category of our products. We are currently categorizing those products as "services" so Squarespace doesn't charge shipping for them. However this is not a good solution because: 1) we can't send those customers tracking numbers when we ship their item, 2) the only way to get their shipping address is to have them enter it when adding items to their cart, meaning if they
  22. Hi there, One of my clients has asked if he can setup shipping sones for specific post codes in London. I've seen that this is possible with Zip codes in the US - https://support.squarespace.com/hc/en-us/articles/205811238. I just want to check you can limit it down to NW1, SE1 etc, rather than 'All London'. Please let me know if this is possible, many thanks!!
  23. I know there's a way to add multiple tracking numbers to an order, but I'm curious if there's a way to select what products are in each shipment?
  24. Hi, is it possible to change the Shipping form details placeholders from; city and state to town and county ? I am based in Ireland and we do not use city and state on our address forms ? thanks in advance
  25. Site URL: http://shopmaisaguam.com Is there any way I can automate free shipping on my website over a certain dollar amount? If not, any backdoor methods?
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