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Hello, I setup a redirect for my client's website to their Google Calendar booking page: /book -> google calendar URL e.g. https://www.5thstreethair.com/book This works, but I noticed that if I access that link a second time within a few seconds it shows me our site's 404 page. After checking out the request I could see the 301 request sets a "RecentRedirect" cookie with a 10 second expiry, and so any subsequent hits to that mapping within 10 seconds causes that 404 page to show up (presumably because it checks the presence of that cookie). This is expected behavior, right? The link most likely will be accessed externally from search results or even typed in manually from a business card. The 10 seconds isn't a dealbreaker but it may confuse customers that accidentally run into it. Only other alternative I can think of is create an actual /book page with a line of JavaScript to redirect to the Google Calendar booking page, but that feels a bit hacky compared to a 301.

Hello i cannot understand why my redirects will not work, im trying to redirect https://pinnacleqi.com/meet-the-staff to https://www.homecarepulse.com/speakers-bureau/ you can see i have my redirects properly configured here. what am i doing wrong??? /our-team/ -> https://www.homecarepulse.com/speakers-bureau/ 301 /meet-the-staff -> https://www.homecarepulse.com/speakers-bureau/ 301 /meet-the-staff/ -> https://www.homecarepulse.com/speakers-bureau/ 301 /about_us/ -> /customer-satisfaction/ 301 /about_us/careers/ -> /careers/ 301 /about_us/careers/apply/ -> /apply/ 301 /about_us/careers/apply/ -> /careers/apply 301 /about-us/meet-the-staff/ -> https://www.homecarepulse.com/speakers-bureau/ 301 /about_us/our_partners/ -> /partners/ 301 /about_us/testimonials/ -> /customers/ 301 /about_us/who_is_pinnacle/ -> /customer-satisfaction/ 301 /awards/ -> /awards/about/ 301 /awards/how_to_participate/ -> /awards/how-to-participate/ 301 /awards/industries-categories/ -> /awards/about/ 301 /awards/past_winners/ -> /awards/the-recipients/ 301 /awards/recipients/ -> /awards/resources-for-winners/ 301 /awards/recipients/order/ -> /awards/order 301 /awards/winners/ -> /awards/the-recipients/ 301 /clients/ -> /resources/ 301 /clients/cahps-upload/ -> /resources/cahps-upload/ 301 /clients/client-resources/ -> /resources/ 301 /contact_us/ -> /contact/ 301 /contact_us/careers/ -> /careers/ 301 /contact_us/request_a_meeting/ -> /demo/ 301 /customer-stories/healthcare-strategies/ -> /customer-stories/ 301 /hospice/ -> /cahps/ 301 /hospice-cahps/ -> /cahps/ 301 /hospice-cahps/pinnacle_difference/ -> /cahps/ 301 /hospice-cahps/tips/ -> http://support.pinnacleqi.com/cahps/7-ways-to-improve-satisfaction/ 301 /media/ -> /news/ 301 /media/info_tools/ -> /resources/ 301 /media/info_tools/moe/ -> /resources/ 301 /media/info_tools/roi/ -> /resources/ 301 /media/info_tools/roi/ -> /resources/roi-calculator 301 /media/news/ -> /news/ 301 /media/news/all/ -> /news/ 301 /media/press/ -> /news/ 301 /media/press/all/ -> /news/ 301 /media/product_media_kit_download/ -> /resources/ 301 /mystery-shopper -> /solutions 301 /products/ -> /solutions/ 301 /products/ -> /solutions/ 301 /products/all/ -> /solutions/ 301 /products/coreq_survey/ -> /coreq/ 301 /products/customer_satisfaction/ -> /customer-satisfaction/ 301 /products/employee_satisfaction/ -> /retain/ 301 /products/hhcahps/ -> /cahps/ 301 /products/hospice-cahps/ -> /cahps 301 /products/mystery_shopper/ -> /solutions/ 301 /products/retain/ -> /retain/ 301 /products/web_promotion/ -> /solutions/ 301 /promote/ -> /solutions/ 301 /reports/keydrivers/ -> https://support.pinnacleqi.com/satisfaction/best-practices/five-drivers-of-success/ 301 /why_pinnacle/ -> /what-makes-us-different/ 301 /why_pinnacle/benefits/ -> /benefits/ 301 /why_pinnacle/where_we_work/ -> /where-we-work/ 301 /blog/2022/11/1/study-do-ahca-national-quality-awards-influence-senior-care-satisfaction -> /blog/study-do-ahca-national-quality-awards-influence-senior-care-satisfaction 301 /blog/supermom -> /blog/ 301 /blog/trees-and-some-carpet -> /blog/ 301 /blog/dragged-to-the-middle -> /blog/ 301 /blog/corporate-culture -> /blog/ 301 /blog/2-ways-to-increase-job-pride -> https://www.retainyouremployees.com/blog/2-ways-to-increase-job-pride 301 /blog/share-with-hospitals-care-networks -> /blog/ 301 /blog/the-garbage-can -> /blog/5-common-employee-onboarding-obstacles/ 301 /blog/8-tips-for-preparing-new-hires-for-heavy-workloads -> https://www.retainyouremployees.com/blog/8-tips-for-preparing-new-hires-for-heavy-workloads/ 301 /blog/2021/6/1/retain-scores-11-win-over-national-employee-turnover-in-pandemic-case-study -> https://www.retainyouremployees.com/blog/2021/6/1/retain-scores-11-win-over-national-employee-turnover-in-pandemic-case-study/ 301

My company has taken over another business, I have created a landing page stating this on the taken over site with a link to our business site but how can i redirect automatically with a 5 second delay? I have tried to use the URL mapping code provided but it doesn't work how I need it to..

Hi all, I have a very specific question about redirecting blog posts from one website to another. I recently started a new website (neuroscienceof.com), and a new blog, and I am looking to redirect some of the existing blog posts from my old website. It's my understanding that there are at least two ways to do this: 301 redirects, and injecting canonical tags. The situation is further complicated by the fact that, after posting the original blog post on my old website, I republished it months later on my blog on PsychologyToday. Given that I posted these on my old website first, Google correctly indexed them as the canonical post (and not Psychology Today). I want to make sure this holds true when these posts are transferred / redirected to my new website (neuroscienceof.com) as well. What would be the best way to go about this? I would also be grateful if anyone would be willing to spare a few minutes over the phone to chat this over as well, for which I would be willing to pay a consulting fee (provided it's reasonable). Thank you! All best, Matt

Hello There, Hoping someone can assist. I placed a code block in my footer labeled #CONTACT so that anywhere in my site when I mention Contact me/Ask me I can link it to my footer. (I've linked my NAV button CONTACT, as well some text in a page) The issue is when you click on the link it doesn't just redirect to the footer, but it first redirects to my homepage and then scrolls down to the footer. How can it scroll down directly to the footer without redirecting to the home page first?

Hi there, I have 2 domains. The first one (claudeflaig.ch) is already setup as i need it. Now I have a secondary domain mindfultechnology.ch that i need to point to claudeflaig.ch/tech. Can I do this somehow with specific DNS entries or so? My registrar does not allow this without having a webhosting on their server. I tried to transfer the domain to Squarespace. But Squarespace does not allow .ch domains to be transfered. Best case would be that after the redirection the secondary domain would still be active including the path: mindfultechnology.ch/tech If this is not possible with Squarespace, is there a registrar that you know of that would make this possible? Any help is appreciated! Thank you! Cheers, Claude

Hello! I have a problem that when on mobile, my redirected link (www.turningfromanxiety.com) is showing the desktop version of the website. This problem goes away when I use the direct link to the site (www.meghaneakentherapy.com/anxietyintensive). How do I fix it so that when on mobile, and typing or clicking into www.turningfromanxiety.com, it goes to the mobile version, not desktop? Thanks!

Hello, I am wanting/ needing to connect my Rebrandly account to my site so I can create custom links for a site not on SquareSpace but want them branded as my domain through Rebrandly. i.e. the URL for the dentition would be ABC but my site is 123; with Rebrandly I can create a link such as 123.com/me and it will take me to ABC.com/home. I believe I need to add Java script code to the 404 page and then create a folder for verification however, I am unsure how to go about this, I have attached the two articles from Rebrandly with the information. Rebrandly article "Connect a Domain via Rebrandly Plugins / Configure your Alias Domain" Rebrandly article "Alias domain verification" Any and all help is much appreciated! Thank you all!

I would like to make the logo of this website (https://www.iladdinc.org) redirect to another website when it's clicked on. I've already tried inserting the following in code injection (header). It's not working. Wondered if there is another code or another way to do this? The site is using Brine for the last 3 years.

My organization has two domains. I would like the second domain to point to a specific page on the primary domain. Can I do this and, if so, how? Thank you.

I am encountering an issue with my WordPress website hosted on a Linux server. I have noticed that some of the images and videos on my website are pointing to Squarespace.com instead of my own domain name. This issue is affecting the user experience of my website and I would like to resolve it as soon as possible. I have checked my server configuration and WordPress settings, but everything seems to be correct. Could someone please assist me in troubleshooting this issue?

I have this URL redirect configured: /products/xxxx-xxx -> /products/ 301 When I try to access https://www.test.org/products/xxxx-xxx at times the redirection works and at times it doesn't

Hi I hope someone can help me with an issue I am struggling with. I have an issue with getting my website indexed by google. I have been told that my site has a redirect on it and google can't index it as a result. I haven't put any redirects on the page and have only used SquareSpace components/templates to build the site - so I can't see where the issue is. I am waiting to transfer my domain across from GoDaddy (the site is built in SS but I purchased the URL through GD) - which may be an issue , I assume there may be some form of redirect in use to point to the SquareSpace servers? It has been indexed previously but as of the 19th of Feb it seems google can't index my site. I have no idea what is going on here - any suggestions (bearing in mind I am about a 3/10 on the technical skills side) Thanks Justin

Hi all, I am trying to redirect a page from a portfolio tabs to a different page (another portfolio page), however, I cannot figure out how to make the URL redirects work. Both of the pages are enabled, the first one is linked and accessible, the second one (where I am trying to redirect it to) is not linked. However, even when I tried a simple redirect from one linked page to the other, I cannot manage to make it work. I have read through the official guide but I have no idea what am I doing wrong. This is how the redirect looks: /flowers/weddings -> /weddings 301 Any idea on how to make it work?

Hi, We've just pushed a coming soon page for a new squarespace site www.strathearnengineering.com. The SSL is showing as unavailable but I can't work out why. The domain is hosted by a 3rd party and for IT reasons the client/supplier don't want to transfer the URL over to Squarespace. I've only ever worked on squarespace with sites that have the domain hosted by squarespace. The lack of SSL is presenting obvious problems and I need to get it fixed. Any ideas why this is happening? Thanks, Peter@designbloke

Hi all, I have created trial content that is public (about half of a full article) as a teaser for site visitors. If they like the content, they can sign up and get access to the full articles. However, if someone has purchased a subscription and happens to visit a public page that links to the trial guide, they will be taken there instead of to the full guide that they purchased. Of course, they can still get to the full guide by visiting the member area--either by typing in the URL for the member area page or clicking on a link in the member navigation. I think this is a little confusing for members, so I'm wondering if I could create a script to query the Profiles API and check if a user is signed in and has purchased a subscription. Then if they clicked on a page that leads to a trial guide, and they are both signed in and have purchased a subscription, they would be redirected to the member area. First off, I'm wondering if this is possible and secondly, how I might go about achieving the querying of the Profiles API. Any tips would be much appreciated!

Heya folks! Long time user, first time writer ha ha. I'm building a new form and trying to do a custom redirect based on form input, specifically using Tom's tool for drop-down selections here: https://github.com/tomsWebConsulting/twcsl/tree/main/Form Block Select Field Post-submit Redirect Change#form-block-select-field-post-submit-redirect-change The form isn't using a lightbox, and I think I've figured out the failpoint- the redirect URL link in the post-submission area of the form settings is set to "#", but just redirects to "stenofastrack.com/ft-checkin#" instead of the URLs specified for the options in the form field description. Straight redirects by putting an actual URL into the link field works fine, I'm making sure to test using an incognito browser, but I'm a little stuck as to how to fix the redirect. Any help would be incredibly appreciated, you all rock!

Hi everyone, I built a Squarespace site for client who was previously using WordPress. They publish a lot of PDF reports and want the URLs for the old PDFs to be redirected to the new PDF URLs on Squarespace. Is this possible? I'm looking at the URL mapping now and I can't work it out. Thanks so much for your help 🙂

We're trying to use Google 'Change of Address' system in Search Console. (A company name change forced a new website update) Both sites (OLD/NEW) are in Squarespace. Search Console is asking for a 301 redirect from the OLD site Homepage! I've tried a few things in URL mappings, and reached out to Squarespace support, but they tell me you can't redirect a LIVE homepage! Fingers crossed someone has found a solution to this... However, no one seems to be asking this question online anywhere. I can't be the first to hit this problem, can I?! Thanks in advance, even if it's a lot of people telling me it's not possible. 🙂

Hello All! I was curious if it would be possible to link the navigation bar pages to the main page? For example this webpage: https://www.brassfeedammo.com/. If you click Contact us in the head navigation bar it will automatically jump down to the contact us info, would this be possible? Thank you! Also Site Password is Ammo123!

Hello! I am new to Squarespace and a novice to site design and coding. Recently, I launched a website at apexeyenc.com, but there is a unsecure notification when typing in that domain name. Only when the entire website address is typed (https://www.apexeyenc.com) are you able to browse through the site. The SSL certificate is active, and I have attempted to run the site through multiple SSL checks and passed (doesn't appear to be a mixed content issue). Any help or suggestion is much appreciated! Thank you so much.

Hi, I'm trying to redirect the link: nadiamena.com/portfolio to a Google drive folder with my portfolio, but I can't figure out how.

All of the URL mappings I have configured in squarespace do a 301 redirect from the old slug to the new slug on HTTP. Then the new slug on HTTP corrects to HTTPS via 307 redirect. I haven't found any other forums with the same issue. Example: URL Mapping configured: /insights-innovations -> /blog 301 Resulting redirect chain: Expectation: The 301 redirect to http:// shouldn't happen. It should just do a 301 to the new slug on https://

Good morning, My site have been hosted with Squarespace now and have been fixing some URL redirect reported from the Google search console. The examples below are seen as 404's and would like to fix them. Some of the reported URL contains spaces and some french accents and wondering how can I trap these in the URL mapping page to redirect to a proper pager of my choosing. Here are some pages that are reported from the search tool.... /blog-fr/category/Outils Électrique /blog-fr/category/Événements I would like to know how to enter them in the tool as the source URL and then write them off to be able to trap them properly instead of users getting 404's Thanks

Hi everyone, weird question here, but is it possible to force the spyglass icon in the main navigation to link to a different website entirely? I work for a nonprofit that uses a Squarespace-based site for most of our content: https://www.strongtowns.org/ However, there is an auxiliary website we want to direct users to when they click the spyglass icon: https://actionlab.strongtowns.org/hc/en-us Is there a way to accomplish this (with code or otherwise)? I'd also love for the actual /search URL on our site to redirect to https://actionlab.strongtowns.org/hc/en-us. Right now, I have a code on the /search page that disables the search function, so it just appears as a blank page--which isn't ideal. Any advice would be greatly appreciated. Thank you!