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  1. Site URL: https://www.goosethemarket.com/ Don't turn on Apple Pay if you ship orders. The shipping options don't appear for customers who use Apple Pay -- they never see them or have the option to choose one. Instead, Apple Pay automatically selects whatever shipping option happens to be first in your list of shipping options...but doesn't tell the customer this or give them the option to change it. Customers only find out which shipping option Apple Pay picked for them if they read their confirmation email very carefully. Causing lots of issues for our business and our customers. Reach
  2. Hi all. I run a fitness website where clients in my area sign up for outdoor fitness classes. We charge a recurring monthly fee and a per class fee. So if a client books zero classes in a month they are charged $20. 1 class: $20 + $8. 4 classes: $20 + ($8 x 4). Etc. I am unsure of how to do this (or even if I can do this) in the new squarespace site that were building. Does anyone know of a way to charge a recurring monthly fee (which occurs monthly obviously) as well as a per class fee via the appointment-setter for each class an individual schedules. Please do not just
  3. I need a system where I can accept Cash, Cashapp, and Crypto currencies. I went ahead and purchased a $300+ Squarespace website upgrade as I assumed offline/manual payment options would be a thing for such a sophisticated website builder. Lo and behold... Squarespace is way behind, dropping the ball. A quick search (after a representative chat) shows me that MANY MANY MANY users have had a similar issue--you simply can't just "allow checkout" without a payment option! There is a workaround for 100% discount codes, but that's clunky and unprofessional. Shopify, Wix, and a few ot
  4. Site URL: https://www.naturatribe.com/ Hello everyone, new to this 🙂 I am trying to figure out if i can share payment link after the customers check out. I dont like Paypal nor Stripe and i was thinking I can share a confirmation email after customers finish their checkout and in that email i can include payment link. Is that possible? I have not launched the store yet on my page. Do customers need to create an account if i used Paypal for payment? what are the charges?
  5. Site URL: http://www.miningworkaustralia.com When product is being purchased and the payment process arrives at the Review and purchase section it will not proceed. It will return to previous window and ask the following - Enter or select a valid billing address - The billing address is in place and correct and the notification - Enter or select a valid billing address - is present in the same window this notification show up Have been able to stop billing address requirement however at the same step as above it reverts to previous window and - - Enter or select a valid billing
  6. Hello, I’m very new to all this and I’m having a lot of trouble navigating the help articles. A couple of things: First, is the SquareSpace mobile website builder efficient? I will be building on an iPad Air. Second, I can’t figure out which plan fits my needs. I need a domain name and I am selling an online service by appointment. Thanks in advance.
  7. Site URL: https://www.mitochondrialyoga.com/ My client wants to add Bitcoin as a payment option on his website, any suggestions?
  8. Site URL: https://www.stateshop.art/ Some of my customers have messaged me that PayPal does not work on my website. I went to the payment section under commerce and it says it is connected. I tried disconnecting and connecting again and the problem is still happening. My PayPal account is a business account and is all set up but it just doesn't load when people check out. How do I fix this? I have attached a screenshot of what happens when you click the PayPal button. RPReplay_Final1613954866.MP4
  9. Site URL: https://greyhound-beige-p6a4.squarespace.com/ Hi guys, I'm launching a new brand and I want to charge people a deposit for the products first so I can gauge how many of each product to make, where they then pay the full price when the product is shipped. Any ideas on how I could do this? Thanks! Jess
  10. Hello. I offer monthly subscriptions at regular price but I would like to add an option for an annual subscription with a discounted price. What’s the best to do this?
  11. Site URL: https://www.afterpay.com/en-AU/index Please help by implementing after-pay to Square space, otherwise I will have to move my website host to another host for this access.
  12. Site URL: https://www.lakecountryyoga.net I set up a payment portal through STRIPE for my Squarespace website to funnel money for my very first yoga retreat. That worked great! Now, since I paid to have a way to sell services with Commerce on Squarespace I have a question. I teach YOGA. I would like to sell my services in the format of 10-class punchcards with a 3 month expiration date. I also need to sell $10 drop in pricing for each class as well as Monthly memberships with recurring pricing and non-recurring pricing. Is there a way to do this on Square without purch
  13. Site URL: https://www.cascadiafootandankle.com We are a medical clinic. We invoice patients their balance due after their insurance finalizes. We would like to accept payments on our website through Stripe but not sure how to do this. Everyone's balance due is different. I would like them to be able to click a button that says PAY HERE, and then enter the amount they are paying with their credit card info. Has anyone else run into this? Is this possible? Do I need a programmer to come in and do something? Thanks in advance!
  14. Site URL: https://outlettenyc.com/ We are very satisfied using Square Space for our website however the fact that there is not the option to add at least one of the very popular payment options, Quadpay, Afterpay, Affirm or Klarna is very upsetting. We know as a fact that these payment options will increase our business by making purchases more accessible to our customers. If the other platform is able to incorporate them why cant Squarespace? I feel like we are losing revenue as a result. Thank you.
  15. We are a non-profit organization and as such, need to keep our transaction fees low. We have two basic types of transactions - memberships and lessons (both have various options). Currently, we provide all the information about the membership levels and lesson types on Squarespace. When someone wants to sign up for a membership or lessons, they click a button which takes them to a 3rd party site, so that they can select their membership level or lesson option and provide payment via ACH transaction which costs only $0.25 each. We collect information in the 3rd party website - name, address
  16. Site URL: http://https/www.strongmy.com/membership I'm setting up membership areas on my site and have a 3 presentation / workshop live event that I want to record and stream inside the membership area so people can join remote and have access to them later. I know this is possible for each individual event, but I was wondering if Member Areas had a way to bundle access to all at 1 discounted price. I also want to offer this later for anyone, so I didn't want to use the workaround where I would create a event ticket through my store that then delivered a link to join a free version
  17. Site URL: https://www.emilyridout.com/membership I'm trying to integrate a payment processor that accepts monthly membership payments with the Squarespace member areas. Is there a way to integrate something other than Stripe? I would love it if I could integrate PayPal to accept monthly payments
  18. Site URL: https://www.eightysixtuned.com/shop Is there any way to integrate PayPal Standard or Advanced Integration? PayPal's Integration allows for acceptance of credit card directly on checkout without requiring logging into PayPal. I feel this may not be possible as this may require usage of PayPal as the shopping cart. If this is the case, is there a way to integrate PayPal as a shopping cart engine? As a consumer as well, at times when shopping from a public network, I would rather pay with credit card directly than utilizing my PayPal account due to privacy concerns. ht
  19. Hi there, I am looking for options to have an embeddable form to accept simple payments on a squarespace page. It would: Not be a part of an e-commerce page Would require the payment to be flexible (i.e., the user can input the value) Would not be a donation Would need some simple information fields (name, address, invoice #, etc) Would allow the user to pay via credit card and integrate with common payment processors Is anyone aware of any third party services that play well with squarespace that would work for this use case? Thank you so much!
  20. Site URL: https://tankerfitness.squarespace.com/ How can I eliminate payment option from the checkout page??? I want customer to process the order with purchase order invoice. Let say a customer go on the site, add items to the cart and go the check out cart and only provide "Name", "Address" & "Contact number" to process the order. Thank You M. Asim
  21. Site URL: http://finn1pt.squarespace.com Hi, I'm building a service site that lets customers register their information and then pay a monthly fee. It's not published yet. My plan is to use the squarespace form to gather their information, when they send the form to my e-mail, they will get redirected to my product page where they finally gets to the checkout. There is several flaws with this solution, the biggest is that the form and payment is two separate processes, i.e the form can be filled out without completing the check out. Do anyone have any experiences in similiar issue
  22. Site URL: http://tinyworkbench.co.uk The option for payment plans or similar would be very useful. I understand there's a workaround with a Shopify buy button. If anyone had any idea if there will be something like this available through Squarespace soon that would be ideal.
  23. Site URL: https://www.createwithtarot.com/readings Hi, Clients having issues with completing the checkout. My USA clients when clicking on the Pay with PayPal button and entering all the info get redirected to the secure.squarespace.com page and are asked to enter an US state, but after they do, nothing else happens, and they are stuck on that step. My clients from other countries get the error message "Things do not appear to be working at the moment". I tried to deactivate the PayPal payment option and reactivate it again, but nothing has changed. Clients are getting the sa
  24. Site URL: https://www.bagtazocollection.com/ Hi there - I'm trying to get a Paypal Pay Later button above my add to cart button on the product page. I have added the provided script into the product header injection: <script src="https://www.paypal.com/sdk/js?client-id=(somenumbers)&components=messages" data-namespace="PayPalSDK"> </script> and added the provided HTML into a code block in the Additional Info section of the product but nothing shows up: <!-- In your code, update data-pp-amount with the price or cart amount. For example, data-p
  25. Site URL: https://www.modowdart.com I've just finished setting up my online shop and have had a few orders. I've connected my business paypal and confirmed the email address and everything, I have emails to the right email address informing me that customers have paid but there's no money in my paypal account. I contacted them and they said there's no transactions on this account but I can see the squarespace fee for selling products has come out so I'm very confused. I can see on my website orders page that the orders have gone through and the customers have fully paid to the correct paypal
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