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  1. Hi, Just starting to work on integrating orders with my accounting and don't see a value in the JOSN export for the order payment method. Am I missing something? Thanks,Scott
  2. I am having issues with receiving customer notification emails to my desired email address (hello@karastone.com.au). When an order is placed, the "new order" emails aren't coming through to this address. I think it might be because I'm not using the default no-reply email address for "from email". However when I went to change this, it won't actually let me save the address "no-reply@squarespace.com" instead of "hello@karastone.com.au". Does anyone know why that is? Also, if anyone has any other ideas about why I might not be receiving emails to this address I'm all ears. For reference, the admins on the account are all receiving the "new order" emails - they're just not coming through to the "hello@karastone.com.au" address. See screenshot here: https://screencast.com/t/IoXupVH9
  3. I would love to replace Order Shipped:#00000 with:Hello (insert customers first name), your order has shipped / confirmed / refunded.
  4. Is there a way to instead of using a public shop, we could invoice customers directly on a product not shown to the public?
  5. Good afternoon all, So this has been driving me mad for a little while and I can't seem to get this to work So i've put this on my order confirmation page but its not displaying the survey opt in module? I thought it was something to do with the date, so removed all and just put in a date. The survey opt in module still doesn't work. I've put this coding on my advanced settings - ORDER CONFIRMATION PAGE! <!-- BEGIN GCR Opt-in Module Code --> <script src="https://apis.google.com/js/platform.js?onload=renderOptIn" async defer></script> <script>// <![CDATA[ var currentTime = new Date() var day = currentTime.getDate() + 10 var month = currentTime.getMonth() + 1 var year = currentTime.getFullYear() var final =(day + "/" + month + "/" + year) window.renderOptIn = function() { window.gapi.load('surveyoptin', function() { window.gapi.surveyoptin.render( { // REQUIRED FIELDS "merchant_id": "****", "order_id": "{orderId}", "email": "{customerEmailAddress}", "delivery_country": "UK", "estimated_delivery_date": "final", }); }); } </script> Any ideas what may be wrong? anybody else got the google merchant survey opt in module on their Squarespace to collect reviews?
  6. I am a photographer and media post processing outfit. Is there a way to add a web to print software and online ordering platform within Squarespace ecommerce platformm or otherwise. My idea is that clients can upload pictures, design layouts and order prints, photo books and other merchandise.
  7. Hi,I'm trying to sent a request to get orders from Commerce API and it return error 403 Forbidden. This is my url: https://api.squarespace.com/1.0/commerce/orders?modifiedAfter=2019-08-01T12:00:00Z&modifiedBefore=2019-08-11T12:00:00Z but I use: https://api.squarespace.com/1.0/commerce/orders It return sucessful and get the orders. The both with 2 Headers "Authorization: Bearer API_KEY" "User-Agent: Mozilla/5.0" Why it return error when I use the time filter? Thanks.
  8. Hello, I was just wondering how can I add notes on the orders customers have placed. So basically what I want to do is when the customer goes into their account and goes in the order I want them to be able to track the progress. As my company provides services so I want to be able to update them so they can keep track. But I don't want to email them. I want them to go on the website, click their order they placed and see comments that I have made to track their progress. Just wondering if theres any way I can do that
  9. Hello, I am moving my shop over from Etsy and I was testing out some of my orders and I was wondering if it's possible to show the product thumbnail in the order summary. Examples below.Similar question to this post https://answers.squarespace.com/questions/228160/how-do-i-add-a-thumbnail-image-to-orders-placed-in.html
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