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  1. I don't currently have a SquareSpace site and am shopping around for a service that provides the functionality I need. Specifically, I have a non-SquareSpace website that runs a script. This script is quite expensive to run computationally so I'd like people to have to pay to run it. I would like a storefront that: 1. Lets people purchase a "script-running code" (which could just be any sort of reasonably-difficult-to-guess order code) 2. So they can paste their code into my other website. 3. Then, my website verifies that the code has been paid for and not used yet, and th
  2. I have to add this: <!-- BEGIN GCR Opt-in Module Code --> <script src="https://apis.google.com/js/platform.js?onload=renderOptIn" async defer> </script> <script> window.renderOptIn = function() { window.gapi.load('surveyoptin', function() { window.gapi.surveyoptin.render( { // REQUIRED "merchant_id": "MERCHANT_ID", "order_id": "ORDER_ID", "email": "CUSTOMER_EMAIL", "delivery_country": "COUNTRY_CODE", "estimated_delivery_date": "
  3. Site URL: https://seasmartschool.com/awesome-animals Hi, I'm trying to figure out how to send out an email through Mailchimp when someone makes an order of a specific product on our site. Currently, when someone buys the product they get an email which has a 24-hour link and it's causing us a lot of problems (WHY Squarespace? Just WHY?) because they think what they've bought will disappear in 24 hours. I would like to change the product to a service, since what we're selling is an online class that they can take at any time. However, we still need to send them a link to access the class
  4. Site URL: http://totalvu.tv Hi All, When we place an order through the shopping cart process, we get a page at the url:\ https://totalvu.tv/checkout/order-confirmed?..... The fonts being used are Heading 1 and body I believe, see the image attached. Is there a way to change the use of the body font to something larger and darker ?
  5. Site URL: https://neighbourhooddinners.com.au Is it possible to sort orders by shipping option? We currently offer either delivery or pickup and this would greatly help us to manage the orders and planning delivery windows. How would we go about setting this view up? Thank you
  6. I sell services to schools in the UK and its extremely rare that a school will pay for a service with a credit card or PayPal. I like the products page and Squarespace but the inability to automate bookings is holding my business back. Most UK schools request an invoice before making a BACS payment. How can I take orders/bookings for my services without charging or by bypassing checkout? I have seen the work around for charging services for free but this will cause confusion and I certainly don't want schools receiving invoices suggesting they don't have to pay. Any solutions? Anything being
  7. How do you deal with partial shipments? I have some items coming from Printful, and some items I am fulfilling myself. In this case, how do you notify the customer about partial shipments and tracking?
  8. Site URL: https://www.realestateanalyzers.com/ Is it possible to modify the email that automatically gets sent to a buyer of a digital product? Right now this is what is sent: Your Digital Downloads Order Number: #52487 (placed on July 22, 2020 at 3:29 PM ET) Thank you for your order at Real Estate Analyzers. Your purchase includes digital downloads. Click the links below to get the files. Note that they will expire within 24 hours of your first access. DIGITAL DOWNLOADS digitaldownloadfile.zip
  9. When receiving an order through my shop it just shows the quantity as 1 regardless of how many items have been ordered,the price is corrected but quantity isnt?
  10. Hello, I'm going to be opening an after school and summer camp and I'm creating a website to process payments and receive camper information. Squarespace is great for creating classes as products, but the data management gets tricky. For example, if a parent signs their kid up for a class, we would need information about emergency contact, allergies etc. This works fine with the checkout forms if a parent is enrolling one child for one class, but if they are enrolling multiple children for multiple classes there doesn't seem to be a way to separate out that information. I have found onl
  11. Site URL: https://www.realestateanalyzers.com Hello. Is it possible to modify the order confirmation page so I can add additional text directing and linking the purchaser to another page on my site to help them get started? Thanks!
  12. Site URL: https://philshroyer.com Hello all, I would like to add thumbnails of the item ordered into the order confirmation email that my customers receive after making a purchase on my website. I sell art, so I think it's good UX if my customers can see the painting they purchased on the confirmation page. Does anyone have advice on how to do this using custom code? Thanks a million!
  13. Site URL: http://finalvibe.com/ I woke up this morning to a new order email from Squarespace - and the billing/shipping information was my information. I did not submit it, and it included [test] in the subject line. Test mode is and has been off on my website. Is this a glitch on the side of Squarespace/Stripe by chance? Has this ever happened with anyone else?
  14. Site URL: http://www.its-the-thought.com Hi! Does anyone know of a way to add the product image to the order confirmation email?
  15. JTMC

    Splitting Orders

    Site URL: https://mccallsmarket.com I have a physical product (food item) and created 2 variants for dietary (meat, veg). But, want the customer to split the order (total qty - 4, 2 meat, 2 veg). How do I do this?
  16. Site URL: https://www.originearth.co.nz/ Hi - we sell milk, yoghurt and cheese online and we have a number of customers who would like to be able to set up an ongoing weekly order. So the same order every week, but we know that people go on holiday or change their minds about how much they want so ideally we would like them to be able to manage their own orders if they need to change it. Thanks
  17. Site URL: https://www.crusetdecouvertes.fr Hello, i'm setting up an eshop for natural wine in France. As we are proposing very special wine from small producers with small production , we want to limit the quantity that one client can order, to avoid someone to take all the bottles in one command, and allow more customers to experience this wine. I check in eshop options and can just lowered the stock amount which doesn't reach my needs. Do you have any solution for that ? thanks in advance
  18. Hello everyone, We are building a site in Squarespace, and we want to customize the Order Summary content using CSS. We want to hide or change some elements of the notification that a customer receive after placing an order. Attached an image of the thin gs tha t we want to customize. Thank you.
  19. Site URL: https://amelja.co.uk/ Hi there, Is there a way (using CSS) to add images of the items purchased on the order confirmation email. A thumbnail next to the relevant order number - located in the attached would be very useful. Thanks in advance!
  20. Hi, can anyone help me with this? I looked all over and couldn't find plugins or codes that would solve this problem. I just want to set a minimum subtotal of $10 in the cart for checkout, so you can checkout if you have a subtotal of less than $10. Thank you!
  21. Site URL: http://www.plantworld.studio/ I want to change the 'transaction description(?)'. i.e. What comes up on your customers account/transaction activity on their paypal when they order something from my site. I think I remember editing this at the very beginning of setting up my site but now I can't seem to find where I can edit this info. Thanks, Mike
  22. Site URL: https://www.jackrabbithill.com Hey, I am trying to inject some code that will re-direct customers who have completed a purchase to a "thank-you" page but am having no luck with it. I have injected some code into the 'Order Confirmation Page' portion of the code injection portion of the setting but it does not seem to re-direct to the thank you page. Any help would be appreciated. Thanks (Here is the code that I have used to re-direct but doesn't seem to work) <script> var timer = setTimeout(function() { wind
  23. Site URL: https://mellasdesign.squarespace.com I have a customer who placed an order and screen spotted me proof but it is not showing up on my site. What do I do?
  24. Hi everyone, Can you change the title font for the automated emails mentioned (order confirmation, order shipped, order refunded) and the font for the order summary & shipping info? Thanks all!
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