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  1. Hi, can anyone help me with this? I looked all over and couldn't find plugins or codes that would solve this problem. I just want to set a minimum subtotal of $10 in the cart for checkout, so you can checkout if you have a subtotal of less than $10. Thank you!
  2. Hi, I'm part of a teaching co-op that is using squarespace. Our site has multiple managers, all of which teach individual classes. Our problem is that whenever a customer "orders" a class, all of the managers get the order notification. Since each manager only teaches their own class, most of the email notifications are irrelevant, cluttering our inboxes. Is it possible to send a single product's order notification to only one manager, or must every manager receive every product notification? Is there some other way around this problem (other than assigning one person the class manager)?
  3. Looking at this Squarespace article about Code Injection there is a way to edit your "Order Confirmation" page under Setting --> Advanced --> Code Injection https://support.squarespace.com/hc/en-us/articles/205815908#toc-step-2---add-html-code Once at the code injection page, Sqaurespace says you can reference the order id by using the variable {orderId} How do I use this tag in the Code Injection area to suppress the display of the order number on the "Order Confirmation" page?
  4. I have to add this: <!-- BEGIN GCR Opt-in Module Code --> <script src="https://apis.google.com/js/platform.js?onload=renderOptIn" async defer> </script> <script> window.renderOptIn = function() { window.gapi.load('surveyoptin', function() { window.gapi.surveyoptin.render( { // REQUIRED "merchant_id": "MERCHANT_ID", "order_id": "ORDER_ID", "email": "CUSTOMER_EMAIL", "delivery_country": "COUNTRY_CODE", "estimated_delivery_date": "
  5. Hi all, I was wondering is there a way trough coding to add shipping weight to the order export, at the moment this is not possible and it is important for order fulfillment? There are two hacks one figured out by me and other I got from support. 1. Add shipping weight to the SKU SQ0788669-0.25 and later separate it in excel 2. Add shipping weight as an internal not not so good, it requires cleaning How do you solve this issue?
  6. Hello! Can someone please help me with my order confirmation page? I am losing my mind because I am not getting it right All I need is for it to say Your order has been confirmed and the the order details. Right now it s all over the place 😞 SOmeone please help https://www.bakdshop.com/ 1111111111
  7. I am looking to customize an order email - specifically order confirmed & fulfilled, based on which product my customer has purchased. I have a client who is selling a subscription based package. Once the customer orders, they are to receive an email with a link to an instructional video on how to use the package. I am hoping that I can save her a step in having to manually email her customers this link by being able to add the link directly to the order confirmed and order fulfilled email. Something like: {.if hasPhysicalProductId=xxxxx} You will find your instructional video tu
  8. I want to be able to cancel a commerce order if I can not ship to a particular zip code. I would like to be able to retain their email and order information if I am able to ship to them in the future. Is this possible? Thank you!
  9. Hello, looking for some help on order/inventory management. We take orders on items we both have in stock and don't. From what I can tell squarespace does not support keeping an inventory in Squarespace yet still taking orders, which is fine, so I have everything set to unlimited inventory. What I would love to be able to do is take the export from squarespace and import it into something, like perhaps Access, then be able to enter my actual inventory then determine what product I need to order. Presently I am doing this with a Pivot table and a bunch of "getpivotdata" formulas which
  10. Ok so I'm having an issue that I feel there should be a simple solution.... Basically I'm selling webinars through the commerce section of SS but I can't get emails to be unique to each webinar. I'd like to be able to have the customers automatically receive an email when they order product X, and a different email when they order product Y. The best I can find is making one a "physical product" and one a "digital product" but I have a lot of webinars so this work around only goes so far. I'd imagine there would be some sort of simple code like: if_order=[orderX] , Send[emailXTemplate]
  11. Our nonprofit website sells memberships that can be purchased via a monthly subscription (built into our commerce site as a subscription service). The challenge lies in the fact that every month when each individual monthly subscription renews every month, we (as well as the purchaser) receive a "New Order" notification email. This looks exactly the same as a genuine New Order and there is no way to easily differentiate between the two. Our volunteers have to compare the name/email address within the order to our current member list to determine if this is in fact a New Order or actually a ren
  12. Hi, Just starting to work on integrating orders with my accounting and don't see a value in the JOSN export for the order payment method. Am I missing something? Thanks,Scott
  13. I am having issues with receiving customer notification emails to my desired email address (hello@karastone.com.au). When an order is placed, the "new order" emails aren't coming through to this address. I think it might be because I'm not using the default no-reply email address for "from email". However when I went to change this, it won't actually let me save the address "no-reply@squarespace.com" instead of "hello@karastone.com.au". Does anyone know why that is? Also, if anyone has any other ideas about why I might not be receiving emails to this address I'm all ears. For reference, the
  14. I would love to replace Order Shipped:#00000 with:Hello (insert customers first name), your order has shipped / confirmed / refunded.
  15. Is there a way to instead of using a public shop, we could invoice customers directly on a product not shown to the public?
  16. How can I change the font in the dropdown menu in the ordering process when selecting variants?
  17. Good afternoon all, So this has been driving me mad for a little while and I can't seem to get this to work So i've put this on my order confirmation page but its not displaying the survey opt in module? I thought it was something to do with the date, so removed all and just put in a date. The survey opt in module still doesn't work. I've put this coding on my advanced settings - ORDER CONFIRMATION PAGE! <!-- BEGIN GCR Opt-in Module Code --> <script src="https://apis.google.com/js/platform.js?onload=renderOptIn" async defer></script> <script>// <![CDATA[ var cu
  18. Hi everyone, Can you change the title font for the automated emails mentioned (order confirmation, order shipped, order refunded) and the font for the order summary & shipping info? Thanks all!
  19. I am a photographer and media post processing outfit. Is there a way to add a web to print software and online ordering platform within Squarespace ecommerce platformm or otherwise. My idea is that clients can upload pictures, design layouts and order prints, photo books and other merchandise.
  20. I saw many people asking, but no real answers. Can the folks at squarespace please add the JSON vars to your documentation? How can I specify a physical product in the order confirmation email so that I can say something specific about each product when someone orders it?Thanks.
  21. Hi,I'm trying to sent a request to get orders from Commerce API and it return error 403 Forbidden. This is my url: https://api.squarespace.com/1.0/commerce/orders?modifiedAfter=2019-08-01T12:00:00Z&modifiedBefore=2019-08-11T12:00:00Z but I use: https://api.squarespace.com/1.0/commerce/orders It return sucessful and get the orders. The both with 2 Headers "Authorization: Bearer API_KEY" "User-Agent: Mozilla/5.0" Why it return error when I use the time filter? Thanks.
  22. I've created a custom order confirmation page for my using the code injection feature to redirect purchase confirmations to this new page, but I cannot figure out how to display basic order information on this new page. The HTML I'm using is below. I thought these tags would pull the referenced information: ========================= <h1>Order Confirmed</h1> <p>Order Number: <strong>{orderId}</strong></p> <p>Your order of <strong>{orderGrandTotal}</strong> at Illuman New Mexico has been confirmed. A confirmation has been sent to you
  23. Hello, I was just wondering how can I add notes on the orders customers have placed. So basically what I want to do is when the customer goes into their account and goes in the order I want them to be able to track the progress. As my company provides services so I want to be able to update them so they can keep track. But I don't want to email them. I want them to go on the website, click their order they placed and see comments that I have made to track their progress. Just wondering if theres any way I can do that
  24. Hello, I'm going to be opening an after school and summer camp and I'm creating a website to process payments and receive camper information. Squarespace is great for creating classes as products, but the data management gets tricky. For example, if a parent signs their kid up for a class, we would need information about emergency contact, allergies etc. This works fine with the checkout forms if a parent is enrolling one child for one class, but if they are enrolling multiple children for multiple classes there doesn't seem to be a way to separate out that information. I have found onl
  25. Is it possible to add orders manually to my order system, for example if someone emails/phones me or asks in person to order a product? Would be helpful to keep track of orders, stock levels and finances!
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