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  1. Is there a way to limit the number of orders my site can accept per day? I know I can limit my stock as a work-around, but that's not the best solution for what I need. I would prefer to have my site stop accepting orders after a limit of 30 orders has been reached per day. Help? Thanks!
  2. Site URL: https://www.str8caps.com I wanted to switch template on my site so i decided to start over completely as recommended by Squarespace. I had order history on commerce on my previous site (fulfilled orders, cancelled, dicount uses, etc). I am wondering if there is a way to transfer that history onto my new site commerce?
  3. Site URL: https://www.4couture.com/ hi there, I've got a SS site up and running recently for end users and it's great however, I'd like to set up a large store (behind a password) for our existing business contract clients, so they can browse their catalogues and make an order however, we accept a Purchase Order at the time of ordering and then we invoice them on credit terms. So we don't want to take any money via the SS shop but rather just send them an order confirmation and we would receive their order request. Does SS handle this or is there any way I can 'fudge' it so it cou
  4. Site URL: https://www.eatology.co Howdy SquareSpace Forums, We are Eatology, a small pre-made meal delivery service, that is starting a new affiliate program using ShareASale (a third party affiliate managing program). ShareASale operates via code injection into the header and order confirmation pages in order to track the order ID and other order information to determine if any of our affiliates were associated with that sale, and receives this order information when an order is placed. However, our website has a static "thank you" page (that you can access here: www.eatology.co/thank-
  5. I don't currently have a SquareSpace site and am shopping around for a service that provides the functionality I need. Specifically, I have a non-SquareSpace website that runs a script. This script is quite expensive to run computationally so I'd like people to have to pay to run it. I would like a storefront that: 1. Lets people purchase a "script-running code" (which could just be any sort of reasonably-difficult-to-guess order code) 2. So they can paste their code into my other website. 3. Then, my website verifies that the code has been paid for and not used yet, and th
  6. Site URL: https://seasmartschool.com/awesome-animals Hi, I'm trying to figure out how to send out an email through Mailchimp when someone makes an order of a specific product on our site. Currently, when someone buys the product they get an email which has a 24-hour link and it's causing us a lot of problems (WHY Squarespace? Just WHY?) because they think what they've bought will disappear in 24 hours. I would like to change the product to a service, since what we're selling is an online class that they can take at any time. However, we still need to send them a link to access the class
  7. Site URL: http://totalvu.tv Hi All, When we place an order through the shopping cart process, we get a page at the url:\ https://totalvu.tv/checkout/order-confirmed?..... The fonts being used are Heading 1 and body I believe, see the image attached. Is there a way to change the use of the body font to something larger and darker ?
  8. How do you deal with partial shipments? I have some items coming from Printful, and some items I am fulfilling myself. In this case, how do you notify the customer about partial shipments and tracking?
  9. When receiving an order through my shop it just shows the quantity as 1 regardless of how many items have been ordered,the price is corrected but quantity isnt?
  10. Site URL: https://www.realestateanalyzers.com/ Is it possible to modify the email that automatically gets sent to a buyer of a digital product? Right now this is what is sent: Your Digital Downloads Order Number: #52487 (placed on July 22, 2020 at 3:29 PM ET) Thank you for your order at Real Estate Analyzers. Your purchase includes digital downloads. Click the links below to get the files. Note that they will expire within 24 hours of your first access. DIGITAL DOWNLOADS digitaldownloadfile.zip
  11. Site URL: https://www.realestateanalyzers.com Hello. Is it possible to modify the order confirmation page so I can add additional text directing and linking the purchaser to another page on my site to help them get started? Thanks!
  12. Site URL: http://finalvibe.com/ I woke up this morning to a new order email from Squarespace - and the billing/shipping information was my information. I did not submit it, and it included [test] in the subject line. Test mode is and has been off on my website. Is this a glitch on the side of Squarespace/Stripe by chance? Has this ever happened with anyone else?
  13. Site URL: http://www.its-the-thought.com Hi! Does anyone know of a way to add the product image to the order confirmation email?
  14. JTMC

    Splitting Orders

    Site URL: https://mccallsmarket.com I have a physical product (food item) and created 2 variants for dietary (meat, veg). But, want the customer to split the order (total qty - 4, 2 meat, 2 veg). How do I do this?
  15. Site URL: https://www.originearth.co.nz/ Hi - we sell milk, yoghurt and cheese online and we have a number of customers who would like to be able to set up an ongoing weekly order. So the same order every week, but we know that people go on holiday or change their minds about how much they want so ideally we would like them to be able to manage their own orders if they need to change it. Thanks
  16. Hello everyone, We are building a site in Squarespace, and we want to customize the Order Summary content using CSS. We want to hide or change some elements of the notification that a customer receive after placing an order. Attached an image of the thin gs tha t we want to customize. Thank you.
  17. Site URL: https://amelja.co.uk/ Hi there, Is there a way (using CSS) to add images of the items purchased on the order confirmation email. A thumbnail next to the relevant order number - located in the attached would be very useful. Thanks in advance!
  18. Site URL: https://www.crusetdecouvertes.fr Hello, i'm setting up an eshop for natural wine in France. As we are proposing very special wine from small producers with small production , we want to limit the quantity that one client can order, to avoid someone to take all the bottles in one command, and allow more customers to experience this wine. I check in eshop options and can just lowered the stock amount which doesn't reach my needs. Do you have any solution for that ? thanks in advance
  19. Site URL: http://www.plantworld.studio/ I want to change the 'transaction description(?)'. i.e. What comes up on your customers account/transaction activity on their paypal when they order something from my site. I think I remember editing this at the very beginning of setting up my site but now I can't seem to find where I can edit this info. Thanks, Mike
  20. Site URL: https://mellasdesign.squarespace.com I have a customer who placed an order and screen spotted me proof but it is not showing up on my site. What do I do?
  21. Site URL: https://www.jackrabbithill.com Hey, I am trying to inject some code that will re-direct customers who have completed a purchase to a "thank-you" page but am having no luck with it. I have injected some code into the 'Order Confirmation Page' portion of the code injection portion of the setting but it does not seem to re-direct to the thank you page. Any help would be appreciated. Thanks (Here is the code that I have used to re-direct but doesn't seem to work) <script> var timer = setTimeout(function() { wind
  22. I would like to look up the order IDs associated with a customer account, searching on customer information. Ideally, I would search customer name or phone number, and find all orders associated with that customer. It doesn't look like the APIs support this. The only workaround that I see is Retrieving All Orders and then parsing through them to match Name/Phone within billingAddress or shippingAddress. This could be incredibly lengthy, given the amount of order volume. We won't necessarily know the modifiedBefore/After information to time-box and reduce the number of returned orders.
  23. Is there any way to add a logo, phone number and address to the printable order that is accessed via Commerce > Orders in Squarespace 7? The site is gailscupboard.com It is current running on the Basic Commerce plan.
  24. Hi, i have created a custom footer for my email orders and i would like this footer only to appear on the order confirmed and fullfilled emails and not on the refunded order email. Do you know if this is possible? Or do you have any tricks to create different footer for each emails? Could you please help me Thanks a lot
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