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  1. Site URL: http://www.oldish.com I am using the free version of mailchimp to send out an automated email to subscribers to let them know a new blog post is up. I want to only show the first image, title and an excerpt of the blog post in the email. When I choose the excerpt option on mailchimp, the whole blog post is still showing in the email. I have tried putting some copy in the excerpt option in the Squarespace blog but it messed up the blog format. Does anyone know how to only show the title, the first image and an excerpt in the mailchimp platform?
  2. Site URL: https://jilliciousfoods.com We are using Mailchimp to send automated emails to people who (1) sign up for our newsletter in our footer or at the bottom of our homepage, or (2) complete the contact form on our Contact page. We would like to somehow integrate our store with Mailchimp, too, so that when people make a purchase they are added to a separate Audience in Mailchimp. But I don't see integration options under Commerce. Is this possible? Thanks!
  3. Site URL: http://nandanewyork.com Hi! I have linked the newsletter signup form on my website to my mailchimp audience. It has been working without a problem but suddenly a new subscriber is not added to the mailchimp audience since last week. How can I solve this problem? Is it normal to take more than 4 days to reflect the new contact in the mailchimp list? Thank you!
  4. Site URL: https://redpillbook.club/ The Mailchimp/Squarespace Integration doesn't support segmentation or tags. I can have every customer added to my general audience, but that's it. I need to segment customers by the products they purchase for targeted email marketing. How can I accomplish this?
  5. Hi, I want to be able to send professional-looking emails to subscribers (if I get any!🤣🤣) but I was wondering what the best email platform is. Any recommendations? Thanks. CharlieBrown
  6. Site URL: https://www.amooninthedark.com Hey circle members. Seems like the mailchimp integration has been having issues since sqsp launched their own campaigns. I've set up other clients rss automated campaign without issue but recently I've noticed the images are not resizing even when that checkbox is checked. Anyone solved this issue? I've gotten little help from mailchimp. I tried this and helped but left lots of space around images. https://artshacker.com/make-mailchimp-images-behave/
  7. I'm planning on launching an email marketing campaign for a client and will be using Mailchimp. Do I need to create an account in Mailchimp first before integrating w/Squarespace? Is the Mailchimp account separate in all respects from Squarespace? In other words, if I integrate the two platforms, will it be possible, at a later date, to decouple them and use Mailchimp as a stand-alone marketing tool (and keep all the subscribers)? Any suggestions or hints on gotchas when setting up the integration with the two platforms? I've read the two knowledge base documents regarding the setup, and
  8. Site URL: https://www.deatongroupllc.com/service-index Using the code for the embed from mailchimp, and everything is working well but the font is showing up white (and not visible on the white background). How do I add in font color properties (#5d5d5d) to this style block? I am new to custom css. Thanks! <!-- Begin Mailchimp Signup Form --> <link href="//cdn-images.mailchimp.com/embedcode/classic-10_7.css" rel="stylesheet" type="text/css"> <style type="text/css"> #mc_embed_signup{background:#fff; clear:left; font:14px Georgia,Europa,sans-serif; } /* Add your own Ma
  9. Site URL: https://www.comms8.com/ Hi everyone, I need help. I double check with the RSS link and put it on mailchimp. However, in mailchimp, it does not convert the content of the squarespace blog post to it. It just show my template post before like the pics below. Anyone can help? It is quite urgent. Thanks!
  10. Site URL: https://www.moonswordbooks.com/ I post lengthy (1000+ words) articles on my SquareSpace site weekly. I have it linked up to MailChimp so that when something new appears on the SquareSpace site, it gets emailed by MailChimp to the relevant audience, using the RSS feed system. This all works fine. In MailChimp, when you put the merge tage RSSITEM:CONTENT into the email structure, it's supposed to pick up an excerpt of the post, defaulting to 500 words. In fact, it just sends the whole thing, no matter how long. I have searched online and I am not the only person to have this pro
  11. Site URL: https://www.irvineclt.org/interest-list My site is set up with a form block that saves to Mailchimp. It works great. However, I received an email today that I had an unsaved form block submission. After looking into it a bit, I found that the contact that has submitted the form was already in my Mailchimp audience and that they had unsubscribed from my list about a month ago. It appears as if they are trying to resubscribe to the list now. Would them being an existing and unsubscribed audience member cause the form block not to save properly to Mailchimp? If so, is there any way to
  12. Site URL: https://www.deconstructingwellness.com/ Hello - I'm wondering if there's a way to create custom code to allow a tag to be added to a newsletter block, so I can send customized email sequences from Mailchimp. Ideally I'd like to add two unique freebie opt-ins on my welcome page. Thanks, Kris
  13. Site URL: https://squamishwindfestival.com/ Hi there, I have noticed that the Squarespace forms sync to Mailchimp audiences and also to a Google Sheet in Google Drive which is amazing! However, you can't add a payment to a form so I read that you can instead add a form to a product. This is a great solution, however, the forms you add to products don't have the option to sync the orders or people purchasing to Mailchimp audiences or a Google Sheet. So is there a solution to this where I can get both features with payments and syncing to Google Sheets / Mailchimp? Thanks!
  14. Site URL: https://www.plusoneadvisors.com I want to customize the look of a MC pop up form, but cannot figure out how. Where would I insert custom code for the pop up on the homepage, and where can I find guidance on the code itself? Thanks in advance.
  15. Site URL: https://www.bridgecomputerservices.co.uk Hello All, I have an issue with the MailChimp integration. Specifically, when I add a newsletter signup block at the bottom of my blog page, I have to manually connect MailChimp every time I make a post, even though the integration is connected and tested. Any ideas?
  16. Site URL: https://www.momentora.com/ Hi, I can't seem to connect mailchimp to my squarespace site. I went on advanced coding and adding my code but I don't how how the tags are supposed to look. This is what I tried: <script id="mcjs">!function(c,h,i,m,p){m=c.createElement(h),p=c.getElementsByTagName(h)[0],m.async=1,m.src=i,p.parentNode.insertBefore(m,p)}(document,"script","https://chimpstatic.com/mcjs-connected/js/users/d5848709650ab362ab88f1053/cc1527f599c82951d64339471.js");</script>{orderId}{orderSubtotal}{customerEmailAddress} Essentially, I am trying t
  17. Site URL: https://www.jenevoymakeupstudio.com/ Hi there! Squarespace's options for promotional pop-up on mobile are very limited. Does anyone know if there's a way to embed a pop-up made in mailchimp on a Squarespace site? Any help would be greatly appreciated! D
  18. Hello Team, I have created one embed code on mailchimp. After include the script the form load on site open properly on the desktop. However on mobile responsive it not loading the full form. It just display the Close icon and on some devices it shows only subscribe button. Instead of this I would like to display the full form on mobile too same as desktop version. Can anyone provide me the solution for this.
  19. Site URL: http://www.gloriayangofficial.com Hello, I need help. I created an email campaign with Mailchimp. My squarespace site is connected and I am trying to create an automation email for blog updates using my RSS Feed. However, it looks like Mailchimp can't pull my blog title from my Squarespace. Any help??? I attached the images of how it looks in the preview email and the code I have in my template.editor view.
  20. Hi all! Is it possible to automate adding emails from form submissions to MailChimp only when the person opts in through a checkbox field I added asking if they want to be added? Please see this contact form example: https://lindsaymcgowen.com/contact I added the opt in question to the very end of the form. I've been scratching my head about this for a while so any insight would be very appreciated!
  21. I have created a simple email sign up form in mailchimp that I would like to put on my website. They are requesting me to copy and paste the cname and record but I am unsure of where to do that in my squarespace website.
  22. Hey all, was just wondering if anyone knows if it's possible to integrate Mailchimp subscriber numbers as an auto-updating figure on a Squarespace website? Most likely as part of a code block, eg. to have a section that says "Join (x) subscribers on this list", where (x) is the number of subscribers on the list.
  23. I keep getting error emails of mailchimp-squarespace connecting You have an unsaved Form Block submission Your most recent submission to the "Subscribe" form on Cristina Arango didn’t save to your storage method (Mailchimp List). This may be the result of a connection issue between your site and your storage service. I have follow the troubleshoot and doesn't work Please help!
  24. Am I nuts or blind? Should't there be an easier way for people paying for the Commerce plan on Squarespace to easily send people buying two different products to two different confirmation pages and their emails to two different email lists on Mailchimp? Tell me I'm blind and there is a simple solution I'm missing, because I'm having to do some major finagling to make this all work, when it seems like a simple ask for Squarespace to simply add these options to the product builder section. If you need to know what products I'm talking about they are at www.mystyleclass.com under the
  25. Since August, we have been getting a random unsaved form block email. I tried to fix it by deleting the form block all together and deleting the authorized app in Mailchimp as the Squarespace help page indicates. I then re-connected everything. Mailchimp has registered new form submissions in the last week as it states on our audience page, but today I got another form submission error. So it seems to be happening on and off. Can anyone give me ideas on what to do and what might be the issue? I mean, at least I get the email of the unsaved submissions and I can manually enter them but...that's
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