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Found 17 results

  1. Site URL: https://www.tastytravellife.com/ Hello, I just started my blog and I noticed that I can easily resize my images on web with my computer. I mostly use my iPad to update my blog, but can not find a way to resize in the same way. Webbrowser on iPad is crashing if I try and app is not showing the same dot. see pictures for web version on laptop and app version on iPad. Is there a way to get my pictures resized on the app to get them aligned if I put text above one of them. (See blog posts on site to get idea what I want) just annoying to grab my laptop just for resizing before I can publish it. Thank you is advance.
  2. Site URL: https://www.lucylawson.co.uk Hi there, My clients website is viewing the custom fonts differently on safari and iOs. Looks totally as expected on Chrome, but appears different on Safari. .ttf .otf .woff .woff2 have all been uploaded. @font-face { font-family: 'NoeDisplay'; src: url('https://static1.squarespace.com/static/60661ef2806161468599d160/t/60661fb6b8414c574a547e86/1617305526790/NoeDisplay-Black.otf'); font-weight: black; } @font-face { font-family: 'Graphik'; src: url('https://static1.squarespace.com/static/60661ef2806161468599d160/t/60661fd8db8f047724129954/1617305560410/Graphik-Black.otf') } h1 {font-family: 'NoeDisplay-Black';} h2 {font-family: 'NoeDisplay-Medium';} h3 {font-family: 'Graphik-Medium';}
  3. Site URL: https://www.bombora.digital/ Hi, I'm trying to figure out the best way to integrate Facebook pixel events and Ads Manager with Squarespace since the iOS14 upgrade. I'm not sure why but I can see my events are firing in Events Manager but then the data doesn't pull through to Ads Manager, so I'm assuming I need to reconfigure the events with Conversion API. I think I have two ways to do this: either via Zapier or manually implementing the API myself. I looked into Zapier and I imagine it can get very expensive very quickly as you'd need Zaps for each "event" in my funnel (there's 3) and then a subscription level that matches the number of events per month. I'd rather try and implement myself before going down this road. So I'm working through the "Using the Conversion API" and have a few questions: 1. I've copied my access token into a document, I don't think it needs to be entered into Squarespace, is that correct? 2. I've used the FB Payload Helper to generate Java code for each of my events, then added these to the corresponding pages in the code injector, I haven't added code site wide though, is this correct? 3. I'm not sure how to now test the events. The FB Conversion API Helper tool says to use the test ID (I think mine is TEST97887) to send test events directly from your server to verify that they're received correctly by Facebook. This is either within my server's payload (not sure where this is), my terminal (not sure where this is) or Facebook API Graph Explorer (I can't seem to open without creating an app). I found this which seems helpful: https://integratepro.com/blog/facebook-conversion-api-setup/ but I would need to be able to access the Graph Explorer so I'm not sure what to do next. The new events (the one I set up with Java code) aren't registering in Events Manager so I might have not set these up correctly. Any help is very much appreciated!! I don't have much coding experience so am completely clueless at the moment 🙂
  4. Site URL: http://www.pointerway.com I've got my new 7.1 version of my website up and running but I've got dreadful formatting issues with H1 text on mobile and in paned windows on desktop browser (see attached screenshots). It seems like the page isn't shrinking the text enough to keep full words on single lines. Any ideas? Thank you!
  5. Site URL: https://www.astrayphotography.com I recently created a new site through Squarespace with a square muse template and for certain sections the background videos that play automatically (top of "Galleries" and bottom of "Lets do this") on www.astrayphotography.com only work on Android and desktop versions which over 50% of our clients visit our site via iPhone. From my conversations with the Squarespace team it appears there is no answer to fix this and recommend using a backup image. Does anyone you have any advice on if this is able to be fixed? Thank you, Andy andy@astrayphotography.com
  6. Site URL: https://cuboid-decagon-n8zl.squarespace.com/ I'm using a slide down menu across all media screens - works fine on desktop and mobile but it's not visible on iPad. When I click on the hamburger icon, the menu opens then becomes really transparent and barely visible. Any ideas? https://cuboid-decagon-n8zl.squarespace.com/ Password: PAnmF34S Thanks!
  7. A lot of my clients are social media managers and paid social marketers and are getting very worried about the iOS 14 update. I can see that Squarespace isn't a partner so wondered what others were doing about this and whether anyone was 'worried' about it. Do others see this as being a big issue? I'm still looking into it myself so not sure about how greatly the tracking is affected and whether Pixel events will stop working completely or whether it's only an issue for large businesses tracking a high number of events such as large ecomm or coach with multiple landing pages / lead magnets?
  8. Site URL: http://www.sartorisf.com When using iOS mobile devices and navigating my site I have noticed some unique issues. With both Safari and Chrome when I select the product variant dropdown box my screen does two things. 1. The entire screen “jumps” or moves as if i chose to refresh (IT DOESNT REFRESH) it just imitates the movement. 2. Once I choose a variant, the next time click on the box the screen zooms in to the box itself requiring me to constantly pinch to zoom out. I have reached out to support and they have not responded. As well I had a friend who does not use iOS to try on his mobile device. He did not have the same issue. The video attached demonstrates the issues. FullSizeRender.mov
  9. Site URL: https://www.alexandrebustamante.com I've uploaded WOFF custom webfonts to my website (it's password protected, just enter bustabusta if you need to view it), but they are not displaying on Safari or iOS (or Chrome on iOS). It works fine on Chrome and Firefox on Desktop. The template I'm using is Zion - can anyone help me clarify what is happening?
  10. Hi! I am trying to use the north-east arrow symbol in a text block ( ↗ ) and it works fine on my desktop but as soon as I use any iOS device (iPhone, iPad), it turns into some emoji ( ↗️ ). Is there a way to force text for this symbol? Thank you for your help!
  11. Can anyone help. I can’t seem to be able to edit pages from the mobile app. I can add new pages but can’t edit them or previous pages I’ve created. I have tried reinstalling the app but it still doesn’t work. My account is live and paid for. Any idea what the problem is?
  12. Site URL: https://customersuccessqueen.com/ Hello! I have a cover page that I've had for several months and this issue started in July. When opening my website in the Chrome iOS app, my website's content doesn't appear only the background image. If it does appear, it only stays for a few seconds. I've tried different cover pages and I get the same result. I've also tried different devices and networks and the content won't show in the Chrome iOS app. I can view all content in the Safari app and desktop. If I remove the cover page, my website content appears fine in the Chrome app. My Chrome app and iOS are up to date. I've deleted the Chrome iOS app and reinstalled and that didn't help. Can anyone tell me why this might be happening? I've attached a video below. capture_20200802-0450PM.mp4
  13. Site URL: http://www.harrisoncarto.com I have code blocks on my website and would like to make overflow text scroll on mobile rather than wrap. I've included the following code, which works for desktop windows but not mobile ones: pre, ul, ol, dl { font-family: courier; line-height: 1.3em; overflow: auto; } I've also included a picture of what the code looks like on mobile. Any help is appreciated.
  14. Site URL: https://www.daretothink.co.uk/stop-ios-styling-your-input-fields-and-buttons/ For those of you experiencing annoying curved corners on your "Submit" or "Send" button on your iOS devices - I found the code here or at the link attached: textarea, input.text, input[type="text"], input[type="button"], input[type="submit"], .input-checkbox { -webkit-appearance: none; border-radius: 0; }
  15. Site URL: https://www.herefortherightriesling.com/ Hello, I added a custom css font into my page. It worked perfectly, but the one device the font won't show on is on my iPhone. It's driving me nuts. I have looked and looked for answers, but haven't had any luck. Here is the code I am using - @font-face { font-family: "sangriaregular"; src: url('https://static1.squarespace.com/static/5e7fdcaa598f9f6f7a79057a/t/5e868dfd75b09077b6bfd4e6/1585876477886/sangria-webfont.woff2') format('woff2'), url('https://static1.squarespace.com/static/5e7fdcaa598f9f6f7a79057a/t/5e868df767d06f1dfe6894ce/1585876471151/sangria-webfont.woff') format('woff'), url ('https://static1.squarespace.com/static/5e7fdcaa598f9f6f7a79057a/t/5e88e737959bb658fcfcf66b/1586030392293/Sangria.ttf') format ('truetype'); font-weight: normal; font-style: normal; } h2 { font-family: "sangria", Arial, sans-serif !important; } I uploaded the custom font through Font-squirrel to make it a web font. They provided this information - "Fonts not loading in iPhone or iPad- The most common problem here is that you are serving the fonts from an IIS server. IIS refuses to serve files that have unknown MIME types. If that is the case, you must set the MIME type for SVG to "image/svg+xml" in the server settings. " Should I be adding in an SVG version? If so, does anyone know how this works? Thank you so much!
  16. Site URL: https://www.tamtamdeliberte.com/echos-libres/episode-1-demystifions-la-sante-mentale Hi guys, I'm looking for a way to block the ios player when listening to an audio block in a blog post. When clicking on the play button, it opens up in a different page. On Android, the audio plays on the same page. iOS behaves differently. Any thoughts? Thanks Ursule
  17. Good morning ! Well Calendly with SQUARESPACE version 7.1, AHHHH! Looked so promising I mean it actually worked seamlessly!!! BUT then after the SS chap in Dublin was able to book an appointment it all went South. Meaning that The Book a Visit button is there but now the hyperlink/ page doesn't reveal anything?. I was told this forum gets popular support. I hope it is true ! I need help now. Please anyone there who knows where do I go from here? Thanks very much, MARveloz
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