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Found 14 results

  1. Site URL: http://www.pointerway.com I've got my new 7.1 version of my website up and running but I've got dreadful formatting issues with H1 text on mobile and in paned windows on desktop browser (see attached screenshots). It seems like the page isn't shrinking the text enough to keep full words on single lines. Any ideas? Thank you!
  2. Site URL: https://www.astrayphotography.com I recently created a new site through Squarespace with a square muse template and for certain sections the background videos that play automatically (top of "Galleries" and bottom of "Lets do this") on www.astrayphotography.com only work on Android and desktop versions which over 50% of our clients visit our site via iPhone. From my conversations with the Squarespace team it appears there is no answer to fix this and recommend using a backup image. Does anyone you have any advice on if this is able to be fixed? Thank you,
  3. Site URL: https://cuboid-decagon-n8zl.squarespace.com/ I'm using a slide down menu across all media screens - works fine on desktop and mobile but it's not visible on iPad. When I click on the hamburger icon, the menu opens then becomes really transparent and barely visible. Any ideas? https://cuboid-decagon-n8zl.squarespace.com/ Password: PAnmF34S Thanks!
  4. A lot of my clients are social media managers and paid social marketers and are getting very worried about the iOS 14 update. I can see that Squarespace isn't a partner so wondered what others were doing about this and whether anyone was 'worried' about it. Do others see this as being a big issue? I'm still looking into it myself so not sure about how greatly the tracking is affected and whether Pixel events will stop working completely or whether it's only an issue for large businesses tracking a high number of events such as large ecomm or coach with multiple landing pages / lead magnets?
  5. Site URL: http://www.sartorisf.com When using iOS mobile devices and navigating my site I have noticed some unique issues. With both Safari and Chrome when I select the product variant dropdown box my screen does two things. 1. The entire screen “jumps” or moves as if i chose to refresh (IT DOESNT REFRESH) it just imitates the movement. 2. Once I choose a variant, the next time click on the box the screen zooms in to the box itself requiring me to constantly pinch to zoom out. I have reached out to support and they have not responded. As well I had a friend who does not use iO
  6. Site URL: https://www.alexandrebustamante.com I've uploaded WOFF custom webfonts to my website (it's password protected, just enter bustabusta if you need to view it), but they are not displaying on Safari or iOS (or Chrome on iOS). It works fine on Chrome and Firefox on Desktop. The template I'm using is Zion - can anyone help me clarify what is happening?
  7. Hi! I am trying to use the north-east arrow symbol in a text block ( ↗ ) and it works fine on my desktop but as soon as I use any iOS device (iPhone, iPad), it turns into some emoji ( ↗️ ). Is there a way to force text for this symbol? Thank you for your help!
  8. Can anyone help. I can’t seem to be able to edit pages from the mobile app. I can add new pages but can’t edit them or previous pages I’ve created. I have tried reinstalling the app but it still doesn’t work. My account is live and paid for. Any idea what the problem is?
  9. Site URL: https://customersuccessqueen.com/ Hello! I have a cover page that I've had for several months and this issue started in July. When opening my website in the Chrome iOS app, my website's content doesn't appear only the background image. If it does appear, it only stays for a few seconds. I've tried different cover pages and I get the same result. I've also tried different devices and networks and the content won't show in the Chrome iOS app. I can view all content in the Safari app and desktop. If I remove the cover page, my website content appears fine in
  10. Site URL: http://www.harrisoncarto.com I have code blocks on my website and would like to make overflow text scroll on mobile rather than wrap. I've included the following code, which works for desktop windows but not mobile ones: pre, ul, ol, dl { font-family: courier; line-height: 1.3em; overflow: auto; } I've also included a picture of what the code looks like on mobile. Any help is appreciated.
  11. Site URL: https://www.daretothink.co.uk/stop-ios-styling-your-input-fields-and-buttons/ For those of you experiencing annoying curved corners on your "Submit" or "Send" button on your iOS devices - I found the code here or at the link attached: textarea, input.text, input[type="text"], input[type="button"], input[type="submit"], .input-checkbox { -webkit-appearance: none; border-radius: 0; }
  12. Site URL: https://www.herefortherightriesling.com/ Hello, I added a custom css font into my page. It worked perfectly, but the one device the font won't show on is on my iPhone. It's driving me nuts. I have looked and looked for answers, but haven't had any luck. Here is the code I am using - @font-face { font-family: "sangriaregular"; src: url('https://static1.squarespace.com/static/5e7fdcaa598f9f6f7a79057a/t/5e868dfd75b09077b6bfd4e6/1585876477886/sangria-webfont.woff2') format('woff2'), url('https://static1.squarespace.com/static/5e7fdcaa598f9f6f7a
  13. Site URL: https://www.tamtamdeliberte.com/echos-libres/episode-1-demystifions-la-sante-mentale Hi guys, I'm looking for a way to block the ios player when listening to an audio block in a blog post. When clicking on the play button, it opens up in a different page. On Android, the audio plays on the same page. iOS behaves differently. Any thoughts? Thanks Ursule
  14. Good morning ! Well Calendly with SQUARESPACE version 7.1, AHHHH! Looked so promising I mean it actually worked seamlessly!!! BUT then after the SS chap in Dublin was able to book an appointment it all went South. Meaning that The Book a Visit button is there but now the hyperlink/ page doesn't reveal anything?. I was told this forum gets popular support. I hope it is true ! I need help now. Please anyone there who knows where do I go from here? Thanks very much, MARveloz
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