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  1. Anyone savvy enough about Shopping on Instagram, to be able to give me some guidance on the following re/ set-up? I followed this Squarespace article Tagging products on Instagram and finished “Step 6 - Wait for Instagram approval” ten days ago (!), but Instagram’s app, Settings > Business still shows no “Shopping” option. I've already tried the log out/into the app, unin/reinstall the app, re-tried the set-up steps, but still no dice. INFO TO HELP TROUBLESHOOT Within Facebook Business Manager > Catalogs, there’s a section titled “Instagram Shopping” that: lists my I
  2. Site URL: https://www.mouthmedianetwork.com/ Our Instagram block has not pulled new images for a few weeks, despite new content being posted to the connected Instagram account. Squarespace shows the account as still connected. Also, separately, there does not appear to be a way to report this in the "Contact Us" system. How do you report a new issue? I couldn't find a way to actually write a message about a malfunctioning block.
  3. Site URL: https://www.conorgault.co.uk/ I'm hoping to have a section on my site where I display my instagram insights (followers, engagement % etc.) which updates continually so I don't have to keep changing time and time again. Does anyone know how this would be possible? Example image below:
  4. Anyone having problems with instagram images in insta blocks not showing the captions (descriptions from instagram? Tried all 4 types and none are showing the descriptions (images are fine, and they have descriptions in instagram thanks!
  5. Site URL: http://www.helpinghand.as Hi! The instagram module is not showing the two latest post from my instagram account. I have deleted the old module and set up a new one with the same results. What is going on here? Regards.
  6. Site URL: http://rickdavy.co.uk Flatiron theme 7.0 Does anyone have a code so I can move my IG icon from the bottom of the page to the top right hand side Thank you
  7. Hello everyone, I was wondering if it was possible to make multiple embed sections that aren't stacked, but are combined in a row of some sort? I'm working on featuring Instagram content from my followers into an segment in my blog page, but the embed feature only allows me to show one Instagram post per embed block. Is there a way to make a gallery-like view of embed blocks? Would I just be better off making a gallery and linking all the specific images that way?
  8. Site URL: http://magicpaperstudios.com You'll notice in the footer that the Instagram feed isn't syncing. It was totally fine for a long time and then stopped working. I followed the instructions for refreshing the feed and making sure the login was still correct. Any advice? Thanks.
  9. Site URL: http://sawapopup.squarespace.com Hello, I am using an Instagram block on my website. I would like it to show my entire Instagram feed on the website page, however Squarespace limits the number of posts to 20. Does anyone know of a code I could use to show all my IG posts directly on my website, and not just the last 20 posts? My website is not live yet.
  10. Site URL: https://www.thecreativeco-operative.com/media-community Hi, I'm trying to make integrated instagram posts to 3 columns on Mobile view. I've tried few codings that I've found but it's not working. If anyone can help that will be great. Thanks.
  11. I have used this code to get the hamburger icon instead of navigation bar: .header-burger { display:flex!important} .header--menu-open .header-menu {opacity: 1!important;visibility: visible!important;} .header-nav, .header-actions {visibility:hidden!important} @media screen and (min-width:768px) { .header-burger { order: 2; } } However, it has made the cart and instagram icons disappear. Does anyone have any idea how to fix this? Thanks, Claudia
  12. Site URL: https://www.furikiteboarding.com Site URL: https://www.furikiteboarding.com So I'm having rather frustrating time setting up my Facebook catalogue and Instagram one as well. this took 2 mins with woocommerce and yet it's become a full day affair with sqaurespace to the point that I have given up. Can someone recommend someone to set this up for me or it not possible. P.S don't send Squarespace guide videos they are up today to handle this issue. Kind regards Frustrated.
  13. Site URL: https://www.furikiteboarding.com So I'm having rather frustrating time setting up my Facebook catalogue and Instagram one as well. this took 2 mins with woocommerce and yet it's become a full day affair with sqaurespace to the point that I have given up. Can someone recommend someone to set this up for me or it not possible. P.S don't send Squarespace guide videos they are up today to handle this issue. Kind regards Frustrated.
  14. Site URL: https://denizdemir.photos/instagram Hi, I would like to include just the instagram link at the top of my instagram page in a social media block however when I hide the other social links it also hides them in my footer. It seems the social link block is one thing and cannot be separately designed per block? How could I exclude the other social links on my instagram page while retaining all of the social links in my footer?
  15. Site URL: https://www.thetablehay.com/private-views I am helping a client build this site. We have created a folder of pages, each of which consists of embeds of Instagram TV videos. On the desktop, each embed is complete, with title and description underneath. On mobile (tablet and phone) each embed renders differently, some cutting through the frame at the bottom, some cutting through the description (ie. horizontally through the text), and some are complete to match the desktop version (this seems to be the behaviour of the last video on the page). Squarespace will not address this bug as
  16. Site URL: https://www.handford.com/ Hi, I've set my social icons to instagram and understand that Squarespace generates the social icon? In any case, I'm trying to get the instagram logos for both accounts to appear in the footer. Can you assist? Thanks,
  17. Site URL: https://www.trevordyment.com/sketchbook Hello Everyone, I am trying to figure out a way to pull more than 20 items from my instagram but at the moment it seems there is nothing square space can do. Does anyone have a solution to pulling more than 20 items from instagram? Thanks in advance!
  18. Site URL: https://www.studiorhodes.net @tuanphanI no longer see the option to increase padding between images in your instagram block in squarespace 7.1. Is there a code to target this?
  19. I have checked the setting recommended: "If you add the Instagram Block, check Download Data in your Connected Accounts to automatically sync photos from Instagram. " and the IG block is stuck a few posts back. Any thoughts?
  20. Site URL: https://carrot-cricket-zj9b.squarespace.com/ Hi, this is for https://carrot-cricket-zj9b.squarespace.com/ with the temp pass: LazarusODF I made some adjustments to the code to remove all the space between and on either side of the feed, and add an overlay with the on-brand colour. It is set to show 7 posts on a single line. However, the 7th block remains white with no overlay, and even if I change the number of posts displayed to 14, it just shows two lines and for BOTH lines, the 7th post is white with no overlay showing. It's almost as if the section is no longer full w
  21. Hello, I was trying to customize my carousel instagram section in footer. first I made it full bleed with #footer-sections .content-wrapper {padding-left:0!important; padding-right:0!important; max-width: 100%; } and then I changed a little bit the appearance of the images with: .sqs-gallery-design-strip-slide img{ border-radius:10px; width:200px!important; height: 200px!important; object-fit:cover; margin-left: 10px; } Everything worked perfectly except the videos from instagram Any recommendations what should I do? M
  22. Site URL: https://teacreek.ca All that shows up is a big blank space on our website home page! NOT GOOD! I have: √ reset the Instagram social link. It works fine, new images load up fine and are copied to squarespace fine. √ adjusted the gallery settings √ added and removed the gallery √ changed the gallery format (grid, slideshow, etc) It shows up fine in editing mode, but as soon as I save and view the website, a BIG WHITE BLANK SPACE is where the gallery should be. I tested on my phone, different browsers, and no go. SUPER NOT GOOD. Any solutions? Also, this forum lay
  23. Site URL: https://www.thelivinghouse.co.uk/ I have a live instagram feed on website however it is not loading any new content, it has only displaying the first three posts on instagram? not sure why is isn't working when it did to begin with. Does anyone know why this might be?
  24. Site URL: https://cranberry-kale-kent.squarespace.com Hello! I am trying to change the layout of my instagram on mobile view. It is currently showing stacked, but I would like it to be one line, like the desktop version. I'd like to reduce the number showing as well if possible, maybe 5 instead of the full row. Can anyone help with this? I've attached images of mobile + desktop. site password: thefontparty
  25. Site URL: http://www.%20instagram.com Has anyone noticed that Instagram just basically hijacked our Squarespace integrations? Now all products check out through instagram and no longer direct to our Squarespace shops. This, in my opinion, is a MEGA CATASTROPHE. I can't seem to find a workaround.
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