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Found 53 results

  1. Hi, Whenever I update my Instagram, the content block on my website displays the photo I just posted as a black box with a white diagonal line through it. I have tried re-connecting and resetting data, but it still does this. Anyone else get this or know the fix? Thanks, Francesca
  2. I have checked the setting recommended: "If you add the Instagram Block, check Download Data in your Connected Accounts to automatically sync photos from Instagram. " and the IG block is stuck a few posts back. Any thoughts?
  3. Hey all, Wondering if someone can help me work out why the instagram block is not loading/syncing and staying up to date with my most recent posts? I have tried disconnect/reconnect, deleting the block and readding. Nothing seems to work. It sits on my home page: https://www.jeremyfurnisstattoo.com/ Thanks!
  4. Site URL: https://www.embroideryguidance.com/best-embroidery-machine-for-beginner/ Hello - I turned into thinking if all of us is aware of how to tug in the tagged pics to an instagram block. I don't want the primary photographs however the ones in which a person tagged the profile to percentage on Squarespace page. I've seen ways to do it as a hashtag, however I clearly need the tagged pictures to be displayed. Any assist could be appreciated.
  5. Site URL: https://www.mouthmedianetwork.com/ Our Instagram block has not pulled new images for a few weeks, despite new content being posted to the connected Instagram account. Squarespace shows the account as still connected. Also, separately, there does not appear to be a way to report this in the "Contact Us" system. How do you report a new issue? I couldn't find a way to actually write a message about a malfunctioning block.
  6. Site URL: https://wisteria-panda-z2eg.squarespace.com/config/design/custom-css pw: rotorsound Dear All, I wanted to style the images of my Instagram Grid Feed (Footer section) a bit. I added a box shadow on all four sides of the images and saw that the top and left shadow was cut off, by some grid: So Imoved the images 4px down and to the right, which almost solved the problem. Now the right shadow of the last image on the right is cut off: This is my code: .sqs-gallery-design-grid-slide { img { position:relative; top:4px!important; left:4px!important; -webkit-box-shadow: 0px 0px 5px 2px rgba(179,179,179,0.3); -moz-box-shadow: 0px 0px 5px 2px rgba(179,179,179,0.3); box-shadow: 0px 0px 5px 2px rgba(179,179,179,0.7); } } Does anyone have an idea how I could fix it? Best, Gregor
  7. Site URL: https://round-vanilla-7mwd.squarespace.com/ Does anyone know a code for a full width instagram feed? I am using Squarespace 7.1 and I have found codes online for 7.0 but none of them work. Thanks in advance.
  8. Site URL: https://flugelhorn-orb-dtjx.squarespace.com/ Hello, I was wondering if anyone could help me please. Is there any custom CSS code that would make the Instagram social block full width in the footer? I want it to touch the sides and the top of the footer boundary, if that makes sense? I have attached a screenshot to show what I mean, the top one is how it currently looks, and the bottom one I have mocked up to show how I want it to look. Thank you in advance.
  9. My website www.emergingmethodism.com has an Instagram block on it, with 9 images in the grid. I need it to look the same on mobile as it does on desktop - with 3 rows of 3 images - but I don't know how to write the custom CSS for it.
  10. Site URL: https://ferret-clownfish-6xe6.squarespace.com/config/ In my Squarespace website, how do I move the instagram Icon from the left side to the right side in the header. If this requires coding, could you please paste the code into the chat ?
  11. Site URL: http://www.helpinghand.as Hi! The instagram module is not showing the two latest post from my instagram account. I have deleted the old module and set up a new one with the same results. What is going on here? Regards.
  12. Site URL: https://www.lilacroots.co.uk Hi all, I am having serious trouble trying to connect one of my websites (www.lilacroots.co.uk) to a facebook pixel. I have set it up in exactly the same way as my other site (www.lilactreemakes.co.uk) which is working perfectly. On both websites, I created the pixel on Facebook Business Manager, and added it to the "Marketing" section on SqSp. I did not do any coding at all; that's why I pay for SqSp so I don't have to code! The LILACROOTS pixel is firing fine, and appears to be collecting exactly the same event data as on my LILACTREE pixel (page view, add to cart, purchase etc). However, it is not showing up as a Data Source for LILACROOTS, and therefore it is not connecting to the Catalog. It says "pixel not ready" when I try to connect it, despite it firing regularly. What have I done wrong for my LILACROOTS website, do you think? Anyone have any tips and tricks, or suggestions for what I should look out for or amend? The only different between my two SqSp websites is that the one that's not working is 7.1 as opposed to 7.0 which is the one that is working. That wouldn't be a factor, would it? Thanks so much in advance! Leila
  13. Site URL: https://www.handford.com/ Hi, I've set my social icons to instagram and understand that Squarespace generates the social icon? In any case, I'm trying to get the instagram logos for both accounts to appear in the footer. Can you assist? Thanks,
  14. After a lot of searching and reading I have come to no resolution on the matter of connecting my Squarespace products for Instagram shopping, a process which has been quite unsuccessful since I first tried almost 6 moths ago. Of course I followed all the standard guides (Facebook business manager account was created and connected to all appropriate IG/FB accounts. Catalogue was set up from Squarespace data feeds and permissions granted for the catalogue correctly. Our IG page was set to business etc) The request to connect IG shopping and Squarespace was made and subsequently denied as I'm sure for many others. My confusion started here, as we fully abide by the set up requirements for shopping on instagram, Facebooks merchant agreement and commerce policies, as well as following all technical guides available. I tried multiple times to go back to normal user on IG and remove catalogue again and try all steps in another order etc. to see if it was a particular combination that worked, but unfortunately, not. In terms of support to try to fix this, I'm left now with the same Squarespace support, IG and Facebook articles all pointing out how to do the steps I already did, with no direct contact for IG etc. to try to get a solution. I tried submitting bug reports, copyright, complaints, ad support etc. on both IG and FB to try to get anyone, anywhere on correspondence from support, but nothing. It seems to be the normal story for those denied shopping on IG. However after a bit more searching and reading, I went more in depth with IG/FB terms for using instagram shopping and was interested to note that Squarespace is actually not listed in IGs own examples of ecommerce platform that you can connect (only Shopify and Bigcommerce). The even bigger point of interest for me is that Squarespace isn't listed anywhere in IGs wider documentation for connecting ecommerce platforms. Is it possible to connect Squarespace to IG shopping? Is IG shopping really a one shot deal for approval? Do I have no chance to connect shopping to my IG from Squarespace at all? Help!
  15. Hi all, I am looking for an instagram type of display for a website on which I want to list discount vouchers. A homepage listing pictures of all venues of which we place a discount voucher on the website and when clicking on one picture you see more information, possibly more pictures and a few links of and to that venue. Anyone with suggestions for great looking templates? Cheers, Rick
  16. Site URL: http://www.solrise.org Hi I am trying to get me instagram feed to be one row that extends across the footer -- I tried this code but it still leaves it stacked and wierd.... any suggestions?? I have an additional code in the footer to get rid of search box. @media screen and (min-width:960px) { .Footer-inner { padding-left:0px; padding-right: 0px; padding-bottom:0px; padding-top:0px; } .tweak-site-width-option-full-background .Footer-inner { max-width: 100% !important; margin-left: auto; margin-right: auto; } /**styles for top footer section**/ .Footer-blocks--top { padding-left:0px; padding-right:0px; } /**styles for bottom section**/ .Footer-blocks--bottom { padding-left:100px; padding-right:100px; } /**styles for middle sections**/ .Footer-blocks--middle { padding-left:100px; padding-right:100px; } .Site { overflow-x: hidden; overflow-y:hidden; } }
  17. Instagram social icon on the header is missing an aria-label. Facebook and Pinterest automatically have theirs included. Does anyone have a solution to assigning that attribute via code injection? I don't seem to know what querySelector to use. Thanks!
  18. Site URL: https://www.instagram.com/studiolinear/ We are looking to hire a freelance creative that can help us with our social media strategy and posting. We are a small team (my sister and I) and we are now too busy to give our Instagram account the proper love it needs. We are looking for someone who has experience creating mockups (we use Photoshop) to showcase our work and plan out weekly postings to showcase new work we are generating. We would hand off our PSD files to you to then create a series of posts for that project, we generally post 3-6 images per project. We would provide you with all of the mockups to use and can buy any you needed to make the posts look awesome 🙂 We are looking to have our IG feed start feeling more like this: https://www.instagram.com/anagramastudio/. This would be a part-time position for now but we would like to post a project a week if possible. As we grow, this may turn into more of a full-time freelance position. We would love to find someone who is based on the East Coast for timezone reasons but are definitely flexible! Please reach out to me, Andrea, at hello@studiolinear.com Thank you!
  19. Ive notified squarespace of this issue already, however, they’ve advised that I simply “downgrade” my plan for the time being. The issue: I pay extra to use the “sell on Instagram” feature. A couple weeks ago, I noticed that my newly added items were not getting submitted from squarespace to the Facebook catalog - which then allows me to tag specific products on Instagram stories and feeds. I figured it was some glitch that day and didn’t think anymore about it. Until last week, I was trying to upload a batch of new product listings specifically for Mother’s Day and saw that the error message continued to arise. I tried manually updating the feed and still no luck. I read up about the issue to find out it’s a server related issue. I contacted squarespace and the only solution they could provide is “downgrade your plan”. In theory, I’ve lost weeks of web traffic and potential order conversion, and now they want me to downgrade so I can potentially drop my conversion rate even more (for the active items that were added to the feed before the issue arose) and also lose out on other paid features that I utilize... all in the name of “we are working our best to solve the problem; but I don’t have an eta and we can’t reimburse you for any of your loses”. So so upset with this type of customer service, especially during a time when virtual capability is the only thing that’s helping to hold so many businesses together.
  20. Using a custom code for an Instagram feed on my site, however, the code block is not allowing me to make it full width. I would like the block to have no margins all around similar to the Instagram feed at https://antiochatx.com. I've tried almost everything, but no luck. Please help! Using Squarespace 7.1
  21. Site URL: https://radish-rhubarb-643w.squarespace.com I am trying to make my Instagram feed in my footer go all the way across the screen. I've looked at a few other articles and have tried that code, but am unable to make it work. I'm not sure if this is because of the template I am using. Can anyone take a look? Site address: https://radish-rhubarb-643w.squarespace.com Site password: 5dT3BV*VO%kn
  22. Site URL: http://allearthlings.org I successfully added a code injection to feature the Instagram icon in the nav bar of my Native template site. However, it does not translate to mobile. Any suggestions? This is the coding I used to add Instagram icon to nav bar. https://christyprice.com/squarespace-tips-tricks/how-to-add-social-media-icons-to-squarespace-navigation
  23. Site URL: https://www.hayloft.media/ I would like to run an instagram block / feed across bottom of my site, flush with the margins - no spaces at the sides! can anyone help me with some code to do this on the instagram block. I have the page hidden at the moment. the url is hayloft.media i'm using 7.1. I would be very grateful for help, thank you!
  24. Site URL: https://www.mildredlocke.com/ Hi there, I'm quite new to Squarespace and am struggling to make an embedded Instagram post on my blog look half decent! Basically when I add the embed code, what I get is a square block containing the photo at the top, the caption below it, but the whole thing is aligned to the left, so there's a big gap on the right hand side. What I'd like, ideally, is to be able to customise how the Instagram post is displayed, with the photo on the left, the caption on the right, and therefore a block that fits the entire width of the page. Is there a way around this? Including a current photo and an example of what I'd like to achieve. Thanks in advance!
  25. A client wants to set up an ecommerce site with Instagram integration. I know that Squarespace's commerce plans have the Products on Instagram feature but I can't find any specifics. Does anyone have examples of how this works? I want to see what the functionality versus other platforms, particularly if I have the ability to tag specific products in the images that then redirects to the store. Thanks!
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