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  1. Site URL: http://www.doodliostudio.com Hello, I noticed my IG feed wasn't updating and I went to "Connected accounts" as usual to reset data and reauthenticate. However when I try to re-authenticate, I get the pop-up window asking me to allow access to Instagram, I tap "Allow" and I get this message: {"error":"Could not find the requested ExternalAuthenticationRequest with name: IJGoowwbq3gOgVu5uNw3n4E3yWwlGfJkLShaLWo_","notFound":true} Same happens if I try to connect a new account. I checked my permission on IG and Squarespace is allowed. I tried to do this in two different browsers and I get the same error. Any idea what I'm missing here? Help and thank you!
  2. Hi I found a third party plugin in wordpress.com that clrt me auto post to instagram each time I published a blog post. Is there any way I can make my squarespace blog posts post automatically to my Instagram please?
  3. Site URL: https://prism-seal-294l.squarespace.com/ Connecting the right instagram when client has linked instagrams with one sign in Currently my client has two Instagram accounts connected to the same login I can't see, to display the correct account! Is there a code work around for this?
  4. Site URL: https://www.tateanddarby.com/collection We are setting up a shop on Instagram and need to import our catalogue. Facebook gives a list of platforms it integrates and it doesn't include SquareSpace (see below). Can anyone tell me how to manage this with SquareSpace? Thanks! "Import items from a partner platform If you host your inventory on a partner platform that has an integration with Facebook, you can import your items from a partner platform. You can then continue to manage your inventory on your partner platform and it will sync automatically with Facebook."
  5. Site URL: https://www.premiumpt.no Hi, So I want all of my team members to have the possible to add their own Instagram account to their profil on my website. Since I don´t have their passwords I can´t use the Squarespace Intagram block. Is there a way to make this work??
  6. Site URL: https://www.rustique.uk Hi, My square space online store is connected to my instagram shop and all goes smoothly except for product descriptions. The formatting I use on squarespace for product descriptions is jammed into one big dense paragraph that isn't user-friendly at all on instagram - I wouldn't read it at all if I was just browsing the shop. Is there a way to either have that formatting is kept intact between squarespace and instagram or to change the formatting on Instagram directly, without it being changed back each time my feed is updated? Let me know if anyone has any ideas! Thanks! Paul
  7. Is anyone else currently experiencing glitches with the instagram block and it not connecting to the account at set up?
  8. I'm trying to figure out how to achieve a zoom on hover effect for the built in Instagram feed. I've watched a few tutorials on how to do this with inline images and gallery images but can't seem to figure out how to do it with Instagram. Any help would be appreciated.
  9. Site URL: https://www.olobobtop.com/shop Hi, I have a small shop and would like to sync the products to Facebook/Instagram. I don't have a SS Commerce Plan, just a Business Plan. I export my products csv and upload to FB, but many of columns don't match and it's impossible to work out how to change them. I don't understand why SS would kick out a csv that doesn't match other site's import rules. Is there an easy workaround anyone has found, that doesn't require a fee like SquareFeed, or signing up to a SS Commerce Plan? I only need to do it once and have very few products. Thanks!
  10. Site URL: https://lightroom-masterclass.com Hi there, When browsing my site through clicking Instagram bio link, it takes me to my site but when scrolling down the header image expands which is really jarring and looks bad. I didn't change anything andd it's been working fine for a year, seems like it happened with the new styles update? Also when scrolling back up, the page jitters / stutters - this doesn't occur on chrome mobile browser for example. Any ideas? Thanks! Luke
  11. Hello! I'm working on a website for client and I'm using the Instagram grid on the footer. Well, I wanted it to show 2 rows and 6 posts. It keeps showing 10 posts. Is there a code or something I can put in so that it only shows 6 posts?
  12. Site URL: https://activestatedesigns.squarespace.com/ Hello there, Site Password: SiteTest Any chance I can get help with the CSS to get the instagram in footer to not overlap and look messed up? I'm pretty sure it's this css code from my mega menus that I added from https://www.will-myers.com/articles/building-a-mega-menu-in-squarespace-71-free a{ display:inline !important; text-decoration-line: none; } Here's the full mega menu CSS code: /* header mega menu */ .header-display-desktop [href="/shop-1"] + .header-nav-folder-content, .header-display-desktop [href="/shop-by-product-line"] + .header-nav-folder-content{ width:100vw; right:0 !important; left: 0 !important; position:fixed; box-sizing:border-box; padding:0px; border-bottom:2px solid; border-color: #D8414D; box-shadow:0px 5px 5px #aaa; } .header-nav-folder-item{ display:none; } a{ display:inline !important; text-decoration-line: none; } .sqs-block-button-element{ display:inline-block !important; padding: 1em 1.6em !important; } /* END header mega menu */ Thanks, Lorne
  13. Site URL: https://nordicbackyard.com/blog/top-10-instagram-photos-iceland Hi, We have added instagram post embedded in our blog articles. These dont show up like they should beore you refresh website. Does anyone know what we can do to fix this?
  14. Site URL: https://www.rethinkhomes.com/portfolio I just finished a new site for our business Rethink Homes and had assumed it would be easy to share individual images in our portfolio of work. But it appears like there is no way to share the images in a gallery block with or not they are opened in a Lightbox. I have subscribed to Elfsight and injected code for Social Sharing but it only appears at the bottom of the entire page. So a person could share www.rethinkhomes.com/portfolio but not a specific image like: <https://images.squarespace-cdn.com/content/v1/6026a3fc2232f5399225114b/1613439779442-BBOBOXX5DW265FVKXSYL/ke17ZwdGBToddI8pDm48kKbYNcVTaeH8P2sqBdlIHHt7gQa3H78H3Y0txjaiv_0fDoOvxcdMmMKkDsyUqMSsMWxHk725yiiHCCLfrh8O1z4YTzHvnKhyp6Da-NYroOW3ZGjoBKy3azqku80C789l0o8OMvY5tuV_wqZQCqqStn7AuPlkxdOrsfwm3VrSLMG3wZJlLN9KeMlrzfnIgCHX4g/Kitchen+2.jpg?format=750w> Also when I use the "image url" in a facebook post it shows the address as images.squarespace-cdn.com not rethinkhomes.com/whatever-name-i-give-the-image address.
  15. Building a social media strategy can be tricky, but once you crack the code, it can be so helpful in building and maintaining a brand. Posting on-brand content for your community can help validate your brand as well as increase recognition and recall. What are ways you have found it useful to integrate social media into your website and brand? Share in the comments below!
  16. Site URL: https://freeplayforkids.com/jrhome Hello, How can I add a background color to an instagram block? I have tried the following code by placing it into custom css: #collection-601df060dbf6cd75be418f10 { instagram-block { background-color: #ff5757; } }
  17. Is there any easy method of use to add my Instagram feed on my website free?
  18. Site URL: https://www.cyclebeatclub.com I am considering embedding my Instagram feed into my website but I have had no luck searching best practises on the web as to where it should be placed in my site. Are people making a new page for their feeds or embedding the Instagram Block on a specific existing page? If so, which page have you done so and gotten the best click through rate? Advise welcomed.
  19. ALL my sites (alot of them) have recently, in the last few days, disconnected from the feed and when I go into 'connected account' it states its unauthorized. This is extremely annoying as you have to be logged into the clients instagram account on another screen to ensure t connects to the right account. Does anyone else have this issue on their sites right now?
  20. Site URL: https://www.conorgault.co.uk/ I'm hoping to have a section on my site where I display my instagram insights (followers, engagement % etc.) which updates continually so I don't have to keep changing time and time again. Does anyone know how this would be possible? Example image below:
  21. Site URL: https://www.celsodinizphoto.com/store Friends, Has anyone at all been able to connect his/her Squarespace Store to Instagram? Would you be so kind to share your Instagram and Squarespace website for me to see an example that works? I was able to add my inventory from Squarespace as a catalog on facebook and I was able to connect facebook to my Instagram account. My products on Squarespace are selling at www.CelsoDinizPhoto.com/Store which is the website I have on my Instagram profile and I gave them but my Instagram account @CelsoDinizStore was not approved for Instagram Shopping anyway. I got the following message: "Product Unavailable on Your Website. To use Instagram Shopping, your products must be sold on the website connected to your account". Would anyone remember what Squarespace Website URL was provided to get your instagram shopping approved on your instagram account? Thanks! Celso.
  22. Hello everyone, I was wondering if it was possible to make multiple embed sections that aren't stacked, but are combined in a row of some sort? I'm working on featuring Instagram content from my followers into an segment in my blog page, but the embed feature only allows me to show one Instagram post per embed block. Is there a way to make a gallery-like view of embed blocks? Would I just be better off making a gallery and linking all the specific images that way?
  23. Site URL: http://rickdavy.co.uk Flatiron theme 7.0 Does anyone have a code so I can move my IG icon from the bottom of the page to the top right hand side Thank you
  24. Hello - I've embedded instagram videos in the past on my Squarespace site by simply using a link. Now, for some reason... my site no longer allows me to embed instagram videos. I have tried the following, all failing: - using "video" insert on squarespace and pasting link from instagram video result: nothing - using "video" insert on squarespace and pasting the full embed link from instagram result: messaged telling me video cannot be located - using "embed" insert on squarespace and pasting link from instagram video result: nothing - using "embed" insert on squarespace and pasting the full embed link from instagram result: instagram block appears, and it is linked to the instagram video but it does not display the video on my site. This is not only the case while i am editing my site but also when i visit the site (see attachment for reference) All these methods previously worked for me I even currently have an unpublished page from an old version of my website that has a functioning embedded instagram video in it... It just does not allow me to embed any new ones. Embedding videos from vimeo does work. I want to specifically embed Instagram videos because its A) its easier for me and B) they loop. If someone knows how to get embedded videos from vimeo to loop, please let me know!! This could be a potential workaround for me. Please help!!! Any help is much appreciated <3
  25. Is there any way of changing the amount of instagram photos viewed on a mobile? If possible I'd like to keep 8 on the website but reduce it to 6 on mobile view
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