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  1. Hi everyone, I primarily use Google Analytics to track my website, but today I noticed something when I compared the data to Squarespace's analytics. First, I just completed building two pages, and over the last couple of days I have edited the pages a few times. I noticed that Google Analytics counted those edits as page views. Is there a way to exclude Squarespace edits from being counted? I know you can exclude your IP address, but for some reason I've found that doesn't always work. Secondly, there is a large difference between the two analytics. If I look at my Squarespace
  2. Hi, I have implemented GA tracking and FB tracking using Squarespace own system for a client. I have done some research using GA Debugger that Squarespace does not send hit to GA when subscribing to a product, but sends a for regular purchase. I have replaced some values here: This is set in regular purchase: VM1029 analytics.js:25 Running command: ga("ecommerce:addTransaction", {id: "example", revenue: "100.00", shipping: "0.00", tax: "0.00"}) VM1029 analytics.js:25 Running command: ga("ecommerce:addItem", {id: "example", name: "Example", sku: "EX-123", price: "100.00
  3. I recently created a Google Tag Manager variable for my client's website that is successfully firing. (It helps identify which client account is logged in and navigating the site without revealing any personal information.) I would like to surface that variable as a parameter for GA4's standard "page_view" event, but I can't figure out how. Has anyone had luck with this? I can create a whole new event via GTM solely to surface the variable, but I would rather pass it as a parameter inside "page_view". I have been trying to figure out a way to identify the variable in the "New va
  4. Site URL: https://www.singoutgeelong.com.au (One of my very first sites, still new) So I built the website www.singoutgeelong.com.au for a client. They get back to me 4 months later saying its not on google. I do some research, the sitemap is empty. I contact squarespace and get it fixed. I connect to google search console and resubmit. I've done everything I think of but they are complaining about the time it is taking and the fact that they "still aren't on google" and they want to take it up with squarespace even though they've done what they can. They are on google, I have checked the s
  5. Site URL: https://getgetgot.com Hello, I've been guest posting on a reputable site with a lot of traffic since the end of November and each post contains a link to my website. But this site is never showing up as one of my website's backlinks. I'm also unable to track the traffic that comes from this site as it's just showing up in my analytics as 'direct'. I checked with the other website and they assure me that my link doesn't have a nofollow on it. It has a 'noopener'. Does anybody have any idea why this is? Thank you. Annabel www.getgetgot.com
  6. I have GA installed via Settings - Advanced Settings - External API Key (and GA's ecommerce setting switched on) When in GA I can see all activity, but it is not showing ecommerce data. GA is seeing approx. one in 5 transactions. Has anyone else had the same issue? I have read several posts referencing the issue, but none seem to be resolved.
  7. I've tried to set up Google Analytics on my site by pasting the tracking ID into Advanced > External APIs However, on Google, it's showing that my homepage is being double-tracked - both a 'global site tag' and 'Google Analytics'. How do I prevent double tracking? There is no Google code in my Code Injection. I am the sole builder or the site so there's no opportunity to ask a developer.
  8. Hi, Understand that there are 3 ways to implement GA on Squarespace, 1) GTM, 2) External KPI Keys or the 3) Code Injection way. I need to satisfy 2 criteria, E-commerce tracking & Cross-domain tracking. The GTM way will not allow for e-commerce tracking so I can only consider 2 & 3. Method 2 does not allow for me to edit the codes to include linker for cross-domain tracking, so I can only use method 3. Now I am hitting a road block because I don't know how to use method 3, while having my e-commerce data tracked on GA (based on what I have tried, e-comms tracking only wo
  9. Anyone know how this works for Squarespace sites which are linked up to Google Analytics via Squarespace's External API Keys?
  10. Site URL: https://www.earthysoul.com We have Scheduling running on our website and I am wondering how I can track conversions for my Google Ads, does anyone have any experience on how it can be set up? Additionally I'd like to track user behavior for Scheduling interactions, we have the Google Analytics code implemented but I don't think it can track the Scheduling pages. Thanks for any feedback!
  11. Hi there, Does anyone know of a way to capture clicks/listens to an audio block? Is there a capability within Squarespace for this? I know there isn't for podcast tracking but I'm wondering if a capture for just a regular audio block is possible. Thank you!
  12. Site URL: https://www.awesomeotter.com/ Google Analytics has an upgrade to use the gtag.js instead of analytics.js. On the back-end of Squarespace you can ad the UA number but it doesn't update to the gtag code. Any idea how to do that? Do I need to add the actual code into the header? Will that conflict with the Squarespace analytics setup?
  13. Hi Folks, I'm wanting to launch some Ads for my business but before I do, I want to have my conversion tracking set up appropriately in GA. A conversion for me is someone getting in touch via one of our contact us forms on the site. I've worked out based on Avg Deal Val / Conversion % of prospects spoken to, what a monetary value for each form submission should be worth and would like to apply this to the tracking on the dashboard in GA. What is the best way to do this? Thanks,
  14. Hi, I'm new to squarespace. I don't know much about website building, html, css, or anything of that sort either. My Adwords manager has told me to add event snippets at the end of the form (after someone fills it up and see the thank you message). He's also told me to add global site tag in the header and a google analytics code. I'd appreciate some guidance on how I could do that. I can't seem to find the option for these things anywhere. Thank you so much!
  15. Site URL: http://www.eirepsychology.com Hello everyone, I need to add a tag on my website 'contact us' page, where I can track the number of people that have submitted the form as part of my campaign. I understand the only way to do this is through adding custom code? is that right? and can you help me with how to do that? Many thanks!
  16. Hi, I'm having a bit of trouble with blog post titles. I needed the titles to be removed from displaying on my blog posts and used the below code to fix the problem. The code completely removed the title entry on all posts in edit mode, which is fine, however I still need to be able to title each blog post for analytics purposes and I'm not sure it is possible with this code in. The only way I can think to do it is by removing the code each time I create a new blog post, adding the title in and then putting the code back in to hide it on the actual post, but this will mean all my blog titles w
  17. Site URL: https://www.thewholealchemist.com Hi all, First post here. I've been having trouble understanding how Google searches for my site name when typing in just the site words separated by spaces as opposed the the actual URL. Typing in site:Https://www.thewholealchemist.com returns pages as indexed by Google so I know something is working but I don't know what I'm missing. Is it purely SEO management that is lacking to rank my site or something else? Still learning about SEO best practices and a long way off getting better ranking but would really appreciate your guys insights.
  18. Site URL: https://goose-magnolia-r53a.squarespace.com/config/ Hello so I’ve tried multiple ways to try and link google analytics to my site but it’s not working. Can anyone help? jm-creative.com Orlabean16
  19. Site URL: https://www.thefavoriteco.com/ Hi there, I keep finding 100% bounce rate in GA on my site - but when I click the URL it goes to here: https://www.thefavoriteco.com// Has anyone had this issue in SS? My site URL is https://www.thefavoriteco.com - and i'm not sure how to fix this. I want my GA data to be cleaner. Thanks!
  20. Site URL: https://yura.app Is it possible to set up Google Analytics cross-domain tracking to the site without enabling the developer mode? It requires just a little modification to the GA installation code, and I'd prefer to leave the rest of the code template untouched and well-maintained by the Squarespace team. Links or guides are appreciated, TIA!
  21. Site URL: https://naonow.squarespace.com/config/pages Hi! I am trying to add google analytics to my site. I have all the correct codes (See below) but am not quite sure where to add them. Do i Just click each page and add them here under page settings --> advanced? Does it matter which order I put the codes in? Thanks!! @tuanphan Site: naonow.com
  22. Hi all, The Google Analytics integration between Squarespace has been working fine for a long time - we get all the relevant user data without issue. Recently we've added an ecommerce offering to our website. I've activated E-Commerce in Settings for the relevant View in Google Analytics but I'm not getting any data on the E-commerce tab. The Squarespace support page seems to imply that I won't need to do anything from this end, but am I missing something? https://support.squarespace.com/hc/en-us/articles/205815608-Using-Google-Analytics-with-Squarespace The Google Docume
  23. Site URL: https://www.alicefitzgerald.ie I'm not sure if I have GA goals set up correctly to track conversions, in this case, purchases in a web shop. Currently, I've set up a goal (destination), with Destination set to 'Equals to' '/order-confirmed'. I set up a funnel, and that's tracking some things, but I'm not sure if final purchase confirmation is being tracked (set as I've been having issues with Squarespace 'missing' transactions, but now that e-commerce data are flowing, I still have the same issue. Is this the right set-up, or what should I do? (PS: if Tag Manag
  24. Hi, We are looking for someone that can help us ensure we're tracking in the right enhanced e-commerce in Google Analytics for a client of ours. We have had no luck trying to get these specific e-commerce tags implemented. Anyone with experience please could you either contact us or share a suggestion for the rest of the forum to use in time. We'll supply the URL directly privately. Thank you,
  25. Site URL: http://www.shortnoticecreative.com Hello! I have recently ran a GoogleAds campaign for my site. Do I need to have a premium membership to squarespace to add the tracking tag in the site code? or is there a different way?
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