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  1. Hi there, I'm making a website for a music festival and I've linked the festival's instagram/facebook and mail to the homepage as well as to the contact page. I've made seperate pages for each band that's playing the festival and I want to link their social media accounts so when I added a social media block for one band, I checked the homepage and contact page and the social media accounts for the festival have been replaced with the social media account for one band. Is there a way to link social media accounts independently on each page? Hope this makes sense! Thanks
  2. Site URL: https://www.cuiline.com I'm looking for a way for when someone completes a paid booking through acuity (squarespace scheduler), they are given the option of posting their purchase on Facebook (and potentially giving them a unique discount code to use) Possible? Custom code? 3rd party solution? Zapier/IFTTT motion?
  3. I was trying to add a Video Block to my blog page from Facebook. Entering the direct URL to the video page didn’t work (Invalid URL), and using Facebook’s suggested embed code also didn’t work (by using the custom embed code button). Is there any solution to this? Thanks in advance! You guys rock!
  4. Site URL: https://heptagon-bellflower-eysl.squarespace.com/config/settings/site-visibility Hi ! Hi would like to make the Facebook icon in the footer bigger. Seems easy, but I am not able to do it .. Would you have custom code for that ? Thanks a lot,
  5. It seems that when I view the pages of my site, all of the pages are built referencing fbml. Are all Squarespace pages built this way, or is this a choice someone in the organization made at some point? The creator of the theme? As far as I know, the people that built this site used only the basic Squarespace tools. How much information is Facebook hoovering?
  6. Site URL: https://www.lilacroots.co.uk Hi all, I am having serious trouble trying to connect one of my websites (www.lilacroots.co.uk) to a facebook pixel. I have set it up in exactly the same way as my other site (www.lilactreemakes.co.uk) which is working perfectly. On both websites, I created the pixel on Facebook Business Manager, and added it to the "Marketing" section on SqSp. I did not do any coding at all; that's why I pay for SqSp so I don't have to code! The LILACROOTS pixel is firing fine, and appears to be collecting exactly the same event data as on my LILACTREE pixel (page view, add to cart, purchase etc). However, it is not showing up as a Data Source for LILACROOTS, and therefore it is not connecting to the Catalog. It says "pixel not ready" when I try to connect it, despite it firing regularly. What have I done wrong for my LILACROOTS website, do you think? Anyone have any tips and tricks, or suggestions for what I should look out for or amend? The only different between my two SqSp websites is that the one that's not working is 7.1 as opposed to 7.0 which is the one that is working. That wouldn't be a factor, would it? Thanks so much in advance! Leila
  7. Site URL: http://www.immortalglamour.com Hello! We just created our website and we have had almost 100 people look at our website and most of them don't ever leave the home page. And not one sale, we would have thought we would have at least 1 but nothing yet. We didn't know if there was something wrong on our site that no one is telling us about. We are worried because we have sold our products on Etsy before and we have done really well and didn't have any issues with our products. If anyone has the time, please take a look at our website and give us your feedback please. Thank you!
  8. Site URL: https://www.telaclothing.com.au/ Hello, any help would be appreciated! I have set up a catalog in facebook business but it keeps showing up with these errors Set up: Added pixel code to the squarespace marketing page, and followed instructions to create a catalog with google sheets. From everything I have read, I didn't see anything that mentioned adding any code to the website, is this a step I have missed? There's nothing wrong in the events screen,
  9. Site URL: https://www.kellyherrick.com/ I'm not tech person and i'm having boundless trouble getting my facebook pixel to work on my squarespace site. Squarespace help desk suggested I try here. I added a pixel code injection as per the instructions. but then had to delete it... not sure if I've deleted all the code, and now it won't let me add a new pixel code. I was wondering if I should delete line 13 in the attached image? It looks similar to the other code I deleted (don't judge me, lols!). I have also attached a pic of the error code I get I have added the facebook pixel chrome extension after reading another help topic and it says my site has a pixel but has not been activated yet. I have no idea what I'm doing. Would appreciate any help! It may be that I haven't got it right in squarespace or in facebook, I really don't know... but it will def be user error 🤦‍♀️ Thank you for reading and helping Kelly
  10. Hi, I integrated a Facebook group plugin to my squarespace site but the image doesn’t look right. It’s cut off, you can’t read the full title text like on Facebook. See screenshot. Anyone knows how to fix this? Thank you!
  11. Bear with me because I'm not especially well-versed on this stuff, but I'm trying to put Facebook Pixel events on different pages of my website where I'm selling physical products. I've successfully inserted Pixel events on different pages in my website and they're working fine, but I'm not able to (don't know how to) put events on the Cart, Checkout and Order Confirmation pages. Squarespace doesn't give me any access to edit or manipulate those pages at all, so how do I insert trackers on them? Is it possible?
  12. Site URL: https://naonow.squarespace.com/ Hi! My site is for some reason blocked on facebook when I try to message/ post it. Is there a way to unblock? Thanks!! Site: naonow.com @tuanphan
  13. Site URL: https://www.myofascialmississauga.com/clinic-reopening Hi everyone, I currently have two buttons on this landing page myofascialmississauga.com/clinic-reopening and i'm looking to implement a facebook pixel to fire two different events for each of the pixel. The Number to track - Contact conversions The Book Now to track - Schedule Currently I have a code implemented as such: <script> window.Squarespace.onInitialize(Y, function() { var btns = document.getElementsByClassName("sqs-block-button-element"); var i; for (i=btns.length-1; i>=0; i--) { btns.addEventListener("click", function() { fbq('track', 'Contact'); }); } }); </script> But how would i append the script to capture fire specifically for the number only and also a separate on to fire for the "book now" to track Schedule. Thanks so much.
  14. Site URL: http://www.shapelyevents.com/shop Hello, I have spent the past 4 hours trying to update my Facebook catalog so people can shop on my Instagram to no avail. I didn't have a problem before on Squarespace's old templates. Now that I've update to their new templates I just cant figure it out. I tried to do it with a pixel and I couldn't figure that out so I wen tot download the spreadsheet option. When I went to upload the spreadsheet I'm getting so many errors. 1) I would love to do it via the pixel option being that it would upload automatically but for some reason I can't figure it out. 2) the second best option would be the spreasheet but thats not working either. I've attached two snapshot of the spreadsheet i downloaded from squarespace and the error spreadsheet from facebook. Can anyone help? PLEASE HELP! I also attached the download error screen.
  15. Hi Guys, New to using Squarespace however i absolutely love it! I am looking for some help.... I have a facebook page and on that page i have people who recommend my services. I am wondering if there is a way that i can link these reviews and recommendations to my squarespace page. Many thanks! Connor x
  16. Site URL: https://www.independencecarcarecenter.com/ Hey Guys, Having some issues resizing the width of the facebook embed page if you scroll all the way down on the website the plug in is to your very left. Anyway to move this into the middle and possibly widening the width of the page as well, something along the lines above the customer review plugin, we like that width. Please let me know if you guys can help. Thanks much!
  17. Site URL: https://torontogaa.squarespace.com/news2 I have successfully embedded facebook to my webpage and it displays fine. My issue is I want it to be the whole width of the page but it will only use up have the width regardless of changing the width on the code - any ideas?
  18. Site URL: https://www.facebook.com/groups/2679754065497674/?__xts__[0]=68.ARCHxfvBRKBgWH7bgDbZWcsBV-AAJkx0yr8UfGUGYFGM7RnnsRf056PmPWkBhyCV8I7zkQMAAvlHTcKyb_-sUWUZGiDjYBrZs-LN-vfTmTQSr4erzaUDjWEcZtBUkoE0B5JA7D6u79cKmMvWbqV_YJlJ3NIEWNmhFAgG340KtKPFMdR4JTIgZBM5Q05bjUwcXpAuV0bghNSMlh8VaJWMf7wNTkYmU-QmtHlv3kxef7RYseYEfiV-vCNrwlZZjysDHWpr7AXHg2S_by05_8LXe7zpKn46S6y5kYwyO1zs5mW_KmeK_q5YeafABmygVCzzEoGOp6qwirI_E2IjdR63AYk&__tn__=HH-R Hey everyone! We are trying to create a community page on our website, but we already have an active Facebook Group under our Brand page. We wanted to automatically include posts from this Facebook group to our community page on our website. Is there a way to do that? (I know we can embed a Facebook page or posts manually, but I don't know how to do that with a Facebook group) We thought in the worst case we could ask people to use certain hashtags if they want to appear on the website. Thanks for your help!
  19. Site URL: https://www.naturalendomovement.com/ Hi there, I'm looking for help re the existing FB pixel code on my site. My developer built this site for me and installed the FB code but I'm now learning that it was not done correctly so I need to extract what's there and replace the code. Can someone help? :s Thank you Natalie
  20. Site URL: http://www.kvinnorinomtrading.se Hi, Is it possible to change the color of the facebook symbol without changing the colors of the navigator links? I would like the facebook symbol in #ff3399.
  21. Site URL: http://www.soynaturistacr.com Hi everyone, I'm trying to set an event for my Facebook pixel and I need to indicate the thank you page url so it can be taken as a purchase. I understand that the equivalent of this thank you page should be the order confirmed page, but I also understand that this page URL changes with every purchase, so I don't know what link should I set. Hace anybody set a Facebook pixel event like these or know how can I do it? Thank you!
  22. Site URL: https://www.thejammymammy.com/ Hi Is there a way to add a facebook share button into version 7.1? It is currently not available and I would like to be able to do this for my blog website. Thanks 🙂
  23. Hello! tell me, is it possible to share the products in the store facebook?
  24. Site URL: https://www.handlaget-norwegianforhandmade.com/ Is there any way I can link my ecommerce site to my business fb page?
  25. Site URL: https://www.dateable.ca I deleted the pixel ID on my website (was previously integrated with Facebook) and I'm trying to type it back in but it won't let me see the numbers I'm inputing and it won't let me paste the ID. Nothing appears... I've restarted my computer, browser, logged in and out but nothing is working. I can put in the pixel ID manually into my code injection header, but when I want to tag a new lead event it says that there's already on embedded on my squarespace website... I can't figure this out! Please advise.
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