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  1. Hello When I share a blog post on Facebook instead of showing the blog title on the summary, I get the generic: mydomainname - Blog (see attached photo named Current Status). How can I change the settings so when sharing, the visible text is the actual blog title (see attached photo named Desired Status)? I have tried changing the settings to %t but nothing happens. URL: www.onebreath.eu Thank you!
  2. Can the Facebook Event Setup Tool be installed in our Websites to track events with the FB Pixel?
  3. Hello friends! Facebook blocked my client's Squarespace website stating that it goes against "community standards". Has anyone else run into this issue? There is nothing about this website that is offensive or threatening. It is simply a store for an artist to sell his paintings and promote his painting classes. The website is https://www.pauljvaldez.com/ Ultimately, I am trying to determine what triggered the block and how it can be fixed. This issue has been reported to Facebook multiple times. No response yet but we can successfully share his link on Instagram. Any help would be so greatly appreciated! I have attached a screenshot to this post.
  4. HI Anyone know if it's possible to do any or all of the following when pushing posts from SquareSpace to Facebook? Disable the "Published by Squarespace" that pops up on the pushed post in FB? Disable the automatic URL that pops up on the top of the pushed FB post? Push the excerpt from SQSP to the pushed FB post? Many thanks Nathan
  5. I work for a photography studio and we would like to offer access to photos we have taken of an event, however, only once people have left us a Facebook review. We would like to do so via our website (see example of the kind of thing we're after attached). Do you know if this is possible through Squarespace? I understand this method may backfire with iffy reviews also so I am just considering it at this time.
  6. Hi All, First time posting for support, usually a lot of questions I have have already been answered but I can't find anything specific on this. I've built out a client's e-commerce site for her boutique, Calico Jane Boutique (feel free to leave feedback, and I know I still have to change her favicon). While the product listings have all been built out, in connecting her store with Facebook for selling there and on Instagram, I noticed none of my size or color variants, and the inventory count with them, are translating over. That is to say the first thumbnail and image will appear, the catalog will register that they're in stock--but without a quantity--and none of the variants show up in terms of size or color. Has anyone found a way to resolve this other than manually exporting the csv and formatting it? Of course, it could be done, but in the interest of time in regular maintenance I'm hoping someone found a way to communicate size and color variants with their respective quantity count. Thanks in advance!
  7. My Instagram social link is displaying a Facebook icon. The Instagram account is linked correctly but it will not show the Instagram icon, but instead is showing a Facebook icon. When you click the icon, it goes to our Instagram account.
  8. How am I able to setup my Squarespace store to my Facebook catalogue that will include all my variant sizes, materials and prices for each product? So far I have gone through with setting up the data feeds with my store but it's only displaying a single price per product without the variants.
  9. I am trying to set up a Facebook pixel for my site. I am selling services, not physical products. "Creating Facebook ads for your products" page seems to indicate that i can't use the fb pixel for a service product - is this the case? If so, why is this? Can I manually install code to get around this? Can I install the pixel to track other things like traffic to my site and not the product checkout process? Thanks!
  10. Hello, Although I've correctly connected my Facebook business page to Squarespace, when I try to set up social sharing for the blog (to Facebook) it says I have no connected accounts. Any ideas? URL: www.onebreath.eu Thank you!Myrto
  11. Dear all, I have followed all the steps I can find on how to add live Facebook chat to my website, the window simply does not display. FYI: • My domain name (3rd party) is "https". It is the only name I have added to facebook's "Whitelist" column:https://brettwalshphotography.com • as outlined in many you tube tutorials, I have pasted the plugin code provided by facebook first thing in the footer input for my website (settings > advanced > code injection). I do not know what other factors could be preventing the chat window from displaying. I would be grateful for any advise!
  12. Hi,Does anyone know how I can add Facebook share button to Images. Just like how we can Pin images to Pinterest. I want to allow people to share specific images that they love to their own facebook page. I was told that I need to code injection. Please kindly share some codes or link if you know how to. thank youScott
  13. Has anybody ever gotten their domain banned on Facebook. I tried Facebook support but no success The only option I found is to use a cloaker to mask the website from a ban, has anyone tried a cloaker with a Squarespace website. Any help appreciated
  14. I'm trying to manage one calendar of events. The "Events" pages on SS can be a little intimidating for some people so I would like to have people update events in a platform that is more familiar to them. If I could find a way of embedding Facebook Events into a page, that will solve all the problems. Then the client will have to just update Facebook.
  15. I have 2 FB accounts and would like my blog to post from the one that's not listed here on SS. Is that possible? Thanks! Chris
  16. I currently feed my Facebook Pages posts to my blog however they are all falling under the same post date. Is there a way that each entry from Facebook can be a new entry with the correct date? It's very strange that each one is appearing under the one (very old) blog post.
  17. I've added the Facebook Messenger Chat Plugin code to the /head - but it's not showing on my site. I'm not getting any success from Fb or SS. Does anyone have a solution?
  18. Hi, I am trying to add facebook commenting to my blog. I was able to get the code and add it to individual posts. but is there a way to do it so that it automatically adds it to new posts without me having to take each individual blog URL and make a new code?
  19. I was trying to add a Video Block to my blog page from Facebook. Entering the direct URL to the video page didn’t work (Invalid URL), and using Facebook’s suggested embed code also didn’t work (by using the custom embed code button). Is there any solution to this? Thanks in advance! You guys rock!
  20. What is the best way to display a RSS feed from my Facebook Fan Page on my website? Should I drop the RSS feed into a Code Block? If so how should I format it?
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