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Found 50 results

  1. Site URL: https://sugarspicemagick.squarespace.com/ Hello everyone! I am struggling with my basic 4 image grid. It is made of 4 1x1 images in two rows. When I am editing the website everything looks great, however, on my phone only the first picture ever loads. Thank you in advance!!
  2. Site URL: https://www.gritandgracestudio.com/ We've been experiencing spontaneous deletion of images from published blog posts for several months now. The posts will go live and look perfect, only to, at some point, have the images vanish. When the files disappear, the accompanying captions and text goes with them on the front end, though this remains when the post is opened on the back end in the edit module. When you click on the image portion of the block, you receive an "Item cannot be located" message. Has anyone else been experiencing this? Does anyone have a preventative fix?
  3. I am attempting to customize the Moksha template, but every time I click on an area of the template to edit (ex: Banner, Title, Content Block) I get the following error: "Couldn’t clone collection Check each section to make sure all field requirements are met." Has anyone experienced this? Can anyone offer some guidance to this Squarespace newbie? Thanks much!
  4. Site URL: http://ryansmulholland.com I'm trying to use HTML code to insert a Substack signup form on my homepage and in a few other places. When I add a code block, set up the code all is well, but once I save the page it causes an error with the rest of the page. If there are any images on the page those disappear once I save. It also creates a misalignment with the page header where all of the content slides up a bit and overlaps with the header menu. It's as if adding the code to the page overrides something essential to it's function. Has anyone else had success placing a Substack email signup on their page? Looking for some tips.
  5. Site URL: https://www.fringeartsbath.co.uk/ I have successfully embedded one external website into my Sqspace site, but it hasn't worked with the second external website I wish to embed. Any thoughts? The successful one is here: https://www.fringeartsbath.co.uk/phantom (embedded from Artsteps) The unsuccessful one should be here: https://www.fringeartsbath.co.uk/outside (embedding from a custom site) I used exactly the same process for both. They both show up while I am logged in & editing the pages. I have tried disabling ajax, with no success - Sqspace live chat couldn't help and advised me to consult the forum. Thanks!
  6. Site URL: http://www.thebluestreams.com Hi, I have been trying to index my website on Google. I have registered with Google Analytics and Google Search Console, and I have also requested for the site to be indexed. However, when I try to do a URL inspection, I get a 401 error (Failed: Blocked due to unauthorised request). How can I fix this? Thank you in advance!
  7. Hello. Help! I am unable to edit any of the blocks of a new site build. Trial 7.1 site on windows 10. Once in Page Edit mode, the header and footer buttons to edit appear and the header sidebar content is editable. The footer is only editable when I use keyboard tab, not mouse, to bring up content edits. Only sporadically. All other elements on the page are buggy. I managed to bring up a couple of edit boxes but then lost ability to return to edits. IT DOES NOT look like the squarespace demo training video ease at all! On the screen print you can see the plus to add a clock but I can't mouse over to bring up edit the block itself. My mouse is hovered over the photo block. I did open edit once and the logo was inserted but it won't resize. I can't get in to edit or delete the demo text. No difference on ipad. No difference on a new site demo. Maybe I just need to reinstall? How?
  8. Site URL: https://theglrynetwork.com/ I keep getting a syntax error on line 2. However, when I put an open and closing bracket on line 1, the syntax error disappears but after I click save there are no changes made to the background of my welcome page. I'm using the Brine template. #welcome background: linear-gradient(196deg, #fed9df, #e3ffb7, #dad6fd, #f4e4d9, #d3e4e8, #b8ecff); background-size: 1200% 1200%; animation: AnimationName 32s ease infinite; @keyframes AnimationName { 0%{background-position:0% 54%} 50%{background-position:100% 47%} 100%{background-position:0% 54%} }
  9. Site URL: http://htmministries.com I am unable to connect my site to the google search console. I've tried from analytics, and from connected accounts. Any ideas? My other sites connected fine, I'm not sure why this one won't.
  10. Hello, I am using a css padding code on my first page and it seems to work normally, but after I refresh the page the style does not apply to the block. After long hours here, I noticed that the DIV ID seems to change everytime I refresh the page. Does anyone knows how to solve this? I would be so thankful! I am on Version 7.0– Galapagos family Thanks!
  11. I have two code blocks on my site, one an instagram wall view and the other a form from Formsite. Both code blocks show up fine UNTIL you click on a page link, then they disappear. Anyone seen this and addressed this?
  12. Site URL: https://peaches-jang.squarespace.com/ Hi, This is my first time working with Squarespace. I'm experienced with doing Shopify development, so this is a bit different from that. I can get my template running locally, but it isn't loading the stylesheet. Attached is a screenshot of what I see when the server boots up. It's loading all the proper assets and copy from the live site, but I have an error in console. Failed to load resource: the server responded with a status of 500 (Internal Server Error) Any idea how to approach this problem? Thanks
  13. When selecting "Duplicate" on an inventory product, I am receiving an Error code : An Error occurred while duplicating this item. Any idea what has happened? Thanks
  14. Hi I'm using Squarespace Local Development Server but whenever I run a squarespace/server it says: -bash: squarespace/server: No such file or directory While npm says the package should be installed. I've already re-installed node with a node version manager. How can I fix this?
  15. Site URL: http://thesoulpatty.com when a customer is checking out, they forgot to put in the csv on the credit card, this was caught by the system and threw an error message but the customer did not know why the card was being declined until after the third attempt he realized he forgot the csv number. Is there a hack or a javascript code snippet that can be added on hte form for validation to turn the cell red that is in error?
  16. Site URL: https://www.nurturingmindsinafrica.org/ Hello, I noticed today that the image poster style buttons we have throughout our site have doubled in size, creating a gray box the same size as the image below the image, and the whole thing is now a clickable link. This has thrown off multiple sections of the website and I'm wondering if something was changed within Squarespace, since no settings were changed on our end. Homepage: https://www.nurturingmindsinafrica.org/ Get Involved Page: https://www.nurturingmindsinafrica.org/involved Donate Page: https://www.nurturingmindsinafrica.org/donate --- Oddly enough, the issue hasn't effected the same type of image poster style buttons on the Our Impact page: https://www.nurturingmindsinafrica.org/impact Thanks for any help you can provide.
  17. I am using a script from a 3rd party company to add a plug-in to the website, i enter the script into a code block and it shows on when viewing it from the computer i added it on. But when i look on another computer the plug-in isnt there. Is worked fine when i first added it but now its been a week and its gone. any help would be great thanks. Below is the script im using (using 4 of them but this is 1 of them) <script type="text/javascript" src="https://4cs.gia.edu/interactive-4cs/js/embed.js?tool=color" charset="UTF-8"></script>
  18. I have used coding to achieve a hover over effect that changes the image to another image when hovered over, but for some reason none of the images display on the mobile version. and my coding knowledge isnt good enough to know if this is a coding error or just squarespace not allowing it. The code below is the one im using: <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Image Swap on Hover with CSS</title> <style> .card { width: 350px; height: 170px; position: relative; display: inline-block; } .card .img-top { display: none; position: absolute; top: 0; left: 0; z-index: 99; } .card:hover .img-top { display: inline; } </style> </head> <body> <a href="http://www.google.co.uk/"><div class="card"> <img src="https://static1.squarespace.com/static/5e2ec9142b320c36322b1291/t/5e3d336e0e665361c45a7957/1581069167346/mtss-0858R-f.jpg " alt="Card Back"> <img src="https://static1.squarespace.com/static/5e2ec9142b320c36322b1291/t/5e3d33629d7664785ea5a5ce/1581069154983/mtss-0858r.jpg" class="img-top" alt="Card Front"> </div></a> </body> </html>
  19. Hi, I am having trouble connecting to dev server. I keep getting authentication failed so I am just not sure what password it is they are looking for? My page itself shows me user name and password but the password is covered. Those seem to be the credentials I have to enter in the terminal but I am not sure if I am messing up the password or not because I forgot what it was. Is there a way to change that password or is it the same as my log in password? Thanks
  20. My custom thumbnail for an embedded video is not loading. What am I doing wrong? I've done this before, with success, so I don't know why it's not working this time.
  21. I moved my site from Wordpress to Squarespace earlier this month and love it so far. I correctly connected both my PayPal and Stripe accounts. Stripe isn't having any issues, but PayPal is. I keep getting an error email from them and don't know how to resolve it. Here's what I'm getting: Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: http://sensibility.com/store/ipn/ If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue. Thanks, PayPal Would sure appreciate some help in resolving this. Is it perhaps a page left over from my move that I need to delete? Cheers, Jennie
  22. Hello, I am trying to edit the store for a client that has about 30ish products on their store and every time I try to load the page, it just freezes and doesn't load... Is this happening to anyone else or just me? I attached a clip of me loading the page and trying to exit the page... The only way to leave the page is to close the entire tab... East Coast Air Guns.mov
  23. We have an AWS CloudFront distribution in front of our Squarespace site that directs certain routes here, and others to our app hosted at AWS. Using this accepted answer on Stack Overflow (https://stackoverflow.com/questions/36346497/what-settings-are-required-to-put-aws-cloudfront-cdn-in-front-of-a-squarespace-w/36636892#36636892) I got this working fairly easily. The problem now, which is also mentioned in 2 comments on this accepted answer, is our users frequently see "504 - The request could not be satisfied" errors when requesting Squarespace routes. Routes that go to our app are never a problem. When I contacted AWS with a CloudFront request ID, they responded with: "After analyzing the provided request ID. I found that the request failed when CloudFront: 64.xxx.xxx.149 trying to connect Origin Server: 198.xxx.xxx.144:443. Request attempted 3 times with 10 second for each attempt then failed after 30 second and then returned error code 504." Has anyone experienced this issue, and do you have any recommendations about how you solved it? Thanks for any guidance you can provide!
  24. Hello everyone!!! So I have a landing page that is connected to a Facebook ad. On the landing page it directs them to join a group. I have not been getting group joins so I dug deep and come to find out when you click on the link. The landing page when it comes up on the mobile all chopped. Now this is only happening when you click on the link if it is posted to Facebook. I can't figure this out or why it is doing it. Below are the pictures... the first two are if you go straight to the website through your mobile, comes up fantastic. The others are from Facebook and they come up funny. Here is the link. You can test it out yourself. https://www.gardenofenlightenment.space/5d-group-invite If someone can help me please. I would greatly appreciate it.
  25. Greetings to all ... Unfortunately I have been experiencing a problem for sometime with getting Galleries to scroll either vertically or horizonally on iOS 13.x. I reported this problem a few months ago (when iOS 13 came out) to both apple and to squarespace but I havent been able get a fix yet. Does anybody have some ideas how to get it running properly? If you want to test yourself visit https://thinkbuild.com/soteria-berlin on an ipad running 13.x - or any other gallery on our projects page - and you will see it does not scroll. On an iphone or of course a mac or other machine it works as expected... strange... Any advice or help will be greatly appreciated! Cheers from Berlin, Jason
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