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  1. Site URL: https://levelbreaker.com Hi friends, I have a client who is trying to send out a weekly newsletter (automatically) to new subscribers. However, the intervals max at 60 days (about 14 weeks). Is there a workaround or fix to this? Is there a way to trigger a new automation once the new one is complete using custom coding? Any help would be AWESOME! Thanks friends, KC Clark kc@lgcycr8v.agency
  2. Site URL: https://www.whatisdaytrading.com/ Hi, How can I create an interactive quiz (test) which automatically sends emails? And people go to different mailing lists depending on the quiz results. The website: http://whatisdaytrading.com/ Thanks
  3. Site URL: https://www.jomercerlondontherapy.com/ I am trying to draft my first email campaign. I subscribed to the 2nd tier plan because I believed I could draw content directly from my website into my capaign. However, when I try to draft and automated email, the templates available are nothing like my website's style. What's more, I can't work out how to change the font to the one used on my website ... the options seem very limited. I am wondering whether I would be better cancelling my subscription and building something from scratch in Mailchimp. However, as a total newbie to this, I may well just be missing a trick ... help is deperately sought and very much appreciated! Thank you!
  4. Hi, I have created a blog, published it, and now want to include it in a SS email campaign. But the blog post thumbnail image is not showing. It shows in the blog. Any ideas. Screen grab attahched.
  5. I'm hoping this isn't a dumb question. If purchasing an email campaign subscription, does this automatically give me a 'business' email address that can be used as the sender info? Or do I still need to purchase a gsuite email address through Google? Thanks Nic
  6. I am trying to collect email addresses within a Form Block and send it to Squarespace's Profiles feature, to utilize in their Email Campaigns. As of now, the only way to collect email addresses, is via their Newsletter Block. Any suggestions on custom code, etc to solve this, would be hugely appreciated! Thank you.
  7. Hi! I am needing to collect email addresses when someone buys a product on squarespace that then links to campaign monitor - has anyone found a work around for this?!
  8. The automated mail after subscription does not work when I use recaptcha instead of mail verification on news letter form. How can I solve this problem? ※I can send automated campaign after a subscriber joins a mailing list when I use both confirmation email and google reCAPTHA. However, I can't do so only with google reCAPCHA even though a subscriber is on a mailing list.
  9. Hi, I'm sure this is a simple question but I am new to SquareSpace and need to connect ActiveCampaign to my newsletter. I'm in version 7.1 and I don't know how to do this, can someone please help me? Thank you!
  10. Opt-in for automated welcome email works perfectly if sign up comes from desktop, but Confirm your subscription from no-reply@squarespace.com upon signing up to clients opt-in leads to 404 page when you click 'confirm subscription'. This obviously inhibits potential subscribers (from mobile) to sign up to mailing list. Client website: https://www.rachelharville.com/ Any genius wholeheartedly appreciated!!!
  11. I'd like to create an opt-in when people sign up for my newsletter in the form of an attached downloadable pdf. Does anyone know how I'd go about that? Thank you!
  12. Site URL: https://www.deconstructingwellness.com/ Hello - I'm wondering if there's a way to create custom code to allow a tag to be added to a newsletter block, so I can send customized email sequences from Mailchimp. Ideally I'd like to add two unique freebie opt-ins on my welcome page. Thanks, Kris
  13. Site URL: https://www.ripplingbirch.com/ I am trying to figure out if I am able to post an email campaign/content to my Squarespace website, and also company Facebook page so I don't have to recreate the content. An alternative could be being able to 'print' the content as a pdf doc to link or post? Any suggestions are appreciated.
  14. Site URL: https://kittyscandyshop.com Hello, I am new to squarespace and i've been a bit nervous to ask for help. I am not sure if this is allowed, please excuse me if it is not. I have created a thank you email in response to customers signing up to my email list. I have completed my draft to my thank you email and I wanted to send this email to someone in hopes to obtain some feedback. Thank you for taking the time out to read my post and I would appreciate any help I can get.
  15. If i use Facebook Lead Ads to generate sign ups for my newsletter is it possible, maybe with Zapier, to connect to my Squarespace email campaign automation list? I know with Mailchimp this is possible but can´t figure out if its possible with Squarespace Email Campaigns tool. Best regards Jacob
  16. Site URL: http://www.apadc.com Hi All, I'm in the process of migrating our emails from myemma to Squarespace. We've been having a problem with myemma opting people out of getting emails. (I've verified with the members that they didn't opt out themselves.) I've been trying to get as clean a list as possible so I've been asking people to subscribe from the website. Those email addresses are going into a 'default' list. We need to maintain several lists, some of which has names that are already in the 'default' folder. If I add them via a CSV dump, and delete them from the default list, will Squarespace remember that they opted-in? What is best practices for moving people from the default list (which is kind of a dumping ground for everyone) into more specific lists? Thank you and I appreciate any help. Best, matthew rakola, director, American Photographic Artists, Washington, DC
  17. I'd like to add a pop up on my website that invites visitors to download a how-to PDF, then, using the email address they enter I'll begin an email drip campaign. I see Squarespace has all the tools I need but I'm not sure the best practices I should use to do this effectively... or maybe I should separate this and use Mailchimp instead? Here's a bullet list of what I want to do: - create a pop up that says, "hey there! sign up and download this helpful resource that'll solve your problems!" - once they add their email address a PDF is sent to them (it's the resource I mentioned in the popup) - In the following weeks/months I'll send a weekly email with more details, offers, testimonials, etc.. also: - Ideally this same email signup form can be used on my website too. That way I can have the offer in a pop up and in the body of some pages. - Can I export email lists that are created within Squarespace? Assuming this is possible and reasonable within Squarespace, how do I best accomplish it? Do I use Mailing List or Newsletter? Should the free PDF be part of a Store and I just create links to it within my popup? Or is it best to do all of this through a third party like Mailchimp? I guess I'm looking for best practices for creating a popup which trades a visitor's email address for a helpful PDF and a number of emails over the next few months. And should it be done entirely within Squarespace or using a third-party? For reference, I'm trying to recreate this on Squarespace: https://storybrand.com/automated-email-campaign/
  18. Site URL: https://paulshambroom.com I'm a new user on Squarespace and about start a periodic email newsletter for my fine-art photography and books. I had to choose between Mailchimp and Squarespace and went with the latter because I thought it would be simpler to integrate because my site is on Squarespace. My designer did a little coding on the site but it was basically done with basic template. Now I'm trying to compose may first email blast and I'm kind of shocked at the lack of options for basic things like sizing text and images. Even things like designating test blocks as subheadings. Short of learning how to modify these with code (don;t want to go there), does anyone have advice or thoughts on this? Do we think Squarespace is working on improving these capabilities? I'm also quite surprised by the lack of sophistication available in email list management- no sorting by date joined or name, no reassigning to other lists, etc. Thanks for listening.
  19. Are there any plans to expand the available font packs in email campaigns? I would like to be able to choose fonts individually, the current combinations are very clunky and unattractive and detract from any serious branding in my opinion. Will there be any expanded options in the future?
  20. Hello, I'm looking to simplify my business and plan to move my site over to Squarespace. I would also like to move across my weekly text based email newsletter. The problem is that I have a list of 400,000 subscribers (all double opt in). That's 1.6 million emails a month! (I'm currently with Infusionsoft, but it's overkill -- -- we don't need tagging, and we aren't an ecommerce store -- it's a simple weekly text email broadcast). I've reached out to Squarespace Select, but they've been slow to respond. Questions: Would Squarespace email be able to handle this volume? Does anyone else have any experience with large lists? Anything else I need to know about the Squarespace email platform? Thanks Farmer
  21. When looking at plans and competitors, has Squarespace considered doing away with campaign limit for the $10 plan? MailerLite and Mailchimp do not and 5 campaigns is very limiting.
  22. Hello you smart people out there,I use Mailerlite as my newsletter app. Unfortunatelly, squarespace and mailerlite both send out a confirmation mails.I would like to have a warm, friendly confirmation mail. How I can change the settings of the confirmation space in squarespace? To either be not send out at all or change the wording at least. Very thankful for every idea. And I am using the Brine Template.
  23. Site URL: https://www.karynchabot.com Hello Squarespace, I have a drip campaign question. After researching SS articles and videos on drip campaigns, I understand there are 2 ways to trigger them: 1. Newsletter sign up 2. Purchase a product on my SS site. That said, I am choosing the product option because I want to save Newsletters for prospective students and customers. I run an online school where students can enroll anytime self-paced. I have 23 email templates with curriculum guidelines that get sent out every Monday automatically from Mailchimp. I would like to leave mailchimp and sign up for SS, but want to make sure I can replicate the auto campaign feature Mailchimp offers. One student would have to purchase a product 5 times to stay enrolled and keep getting the weekly auto emails. In other words, since the SS campaign only spans 5 weeks, students would have to renew on my website every 5 weeks to stay in the email automation loop. Since I have 23 emails - 5 X 5 = 25. That’s close enough to 23. I don’t want to charge my students for this. Is there a way to set up a mock product free and make it appear as if it’s a real product so it activates the 5 auto campaigns? Please advise. Thank you. Karyn
  24. Hi, Does anyone know how add a form for visitors to add their email and physical address and "Click to Send" a message is sent to a local official? "Dear Public Works, I support the parks proposal and ask that you extend the deadline for collecting signatures for 30 days due to the COVID-19 order. - [Visitor, Address]" Thanks!
  25. Site URL: https://atlschoolofphoto.com/ Hello, I apologize for the long question, but requires some explanation about how our business is run and the problems we've been facing. We've recently run into some issues and are trying to find creative ways to correct them. I run a photography school, and a part of our website that our students have found helpful is waitlists. Originally, for each class(Product) I had inserted a Form Block at in the "Additional Info" that would connect to a Google Sheet. This has caused us many issues over the years, and I receive at least one "Unsaved block submission" email a day, sometimes as many as 10. My staff and I would have to manually enter the name and email address to the Google Sheet. Then, I was excited to find that Squarespace added Waitlists. We however ran into a few issues there. The waitlists could not be turned on if there was still inventory, so students who may want alerts to the upcoming classes would still have to submit their waitlist notification request through our previous method with the form block. At this point, we have waitlists through Squarespace and through Google Drive. The main issue I ran into recently was that the waitlists were for specific SKUs, not the product as a whole. So, our students were signing up for waitlists for specific days and times of a class. When I would go into the product to delete the SKU (because the class had started or been completed), this would delete all the waitlists sign ups as well. We came to the conclusion that the Squarespace waitlists may not be the best solution for us. So, to consolidate everything, I started to build Mailing Lists as waitlists. Our students could easily sign up for the mailing list for each class and we could notify them once the class returned. However, today, upon building those waitlists, I ran into the limit of 20 mailing lists. I'm looking for creative solutions and any advice anyone might have, thank you in advance!
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