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  1. Site URL: http://carys-ink.com I'm just putting together a first newsletter as an email campaign, and I'd like to be able to add text links or buttons to allow a reader to forward the newsletter on, or to subscribe. - does anyone know how to do that please?
  2. I've been searching for a way to download the analytics for a recently sent email campaign but can't seem to figure out a way to do it. Is this possible? I also just realized there doesn't seem to be a way to export analytics for websites either. This is a fairly common feature on other platforms. Am I missing it on Squarespace or is it just not a feature?
  3. Hi! Is it possible to send an e-mail from Squarespace-campaign to only ONE e-mail? It is regarding a school that sends out "acceptance-mail" to new students from february to august, and they want new students to get the same e-mail during this time. They get the e-mail adress from another system, so they have to copy the adress into Squarespace manually.
  4. Hi everybody! I want to launch my newsletter and my email-campaign, but I want to use a email address with my domain name. I acquire my domain in SquareSpace directly, and I know, it's possible to use "email/Gsuite" but I don't want to pay for this. Please, someone has an alternative?
  5. There needs to be a way to set up an automated email campaign that blasts your contact list after you publish a new post. It is draining having to manually send the email after every single blog post. I wish we could have a template for the automated campaign and choose which contact list to send new articles to. This feature would make me like squarespace twice as much. It would really be a feature that would set Squarespace apart from other competitors. If there is a way to do this that I am missing, please let me know.
  6. Hi there, I’ve never used affiliate codes before but I am considering including them in my email campaigns. Does anybody know if this is possible? I saw that HTML customization is not possible with Squarespace email campaigns, so I’m wondering if it would be better to switch to a different mail campaign service. Thanks in advance!
  7. Site URL: https://clarescott.co.uk/ I regularly get notifications via the Squarespace app saying that someone has subscribed to my newsletter but the email is not added to my list. I have storage set up for both Squarespace and Mail Chimp, but the addresses of these subscribers never appear. I am still receiving some subscribers, but quite a few have never materialised. Does anyone have any insight that they could share on this please?
  8. Hi, I've spent the better half of the past two weeks building a new site on 7.1 to replace the site that had been running on 7.0. As I published it today and rerouted the domain I realized that I didn't see any way to transfer the existing email campaigns. Is there a way to move the list/automated/existing campaigns across to the new 7.1 site or do I need to explore the mailing list and start over???? Would love advice quickly so I know how to action a solution or get cracking on fixes this obvious gap in moving to 7.1 Cheers
  9. Hi There I can not import a csv file of email addresses – always get the same error message: "The first column of your CSV must contain at least one email address." Of course first column contains nothing but an email address. Also the doc has exactly three columns as requested. Nothing works. Even if I download a list that has been created within squarespace, open, export from numbers as csv and import it again – I get the same message. Also tried to export on an pc and exel > same result. I'm desperate. Has anyone experienced issues like these and has an idea how to solve?
  10. I just switched from free Mailchimp to paid Squarespace email campaigns because of trouble connecting my products to Mailchimp via Stripe / Square. The products wouldn't show up in Mailchimp, and Squarespace solved that problem. Squarespace's product integration is streamlined, but I'd like more, custom control over font families, and the ability to embed other code into an email, say playlist embeds from one of the many music streaming services out there. Let me know if this is not the place for asking about features that don't exist yet. I imagine the dev team will be on it, but just wanted to do better at bringing ideas to the table in the forums. Thanks.
  11. Site URL: https://turkey-harpsichord-57l4.squarespace.com/config/marketing/campaigns I have an email campaign, but when customers try "shop link" it doesn't work....
  12. Site URL: https://sarahmichelemartinclay.com/about I have my contact form set to forward inquiries to a gmail address. Form Submissions are delivered to the address. When I respond to the email (selecting respond using the forwarded message, not composing a new message,) the signature that I have set in gmail does not appear in my reply. It does appear when I compose new emails within gmail. Is there a way to make the signature (text and image) show up in my response emails?
  13. Site URL: https://www.orgreencommunity.com/design-room I created a pop up so that every time someone enters they have to enter email before continuing on the page (kind of like a lock screen but with email instead of password) I managed to hide the X (close button) with this code in the CSS editor .sqs-popup-overlay-close {display: none !important} But now the visitors have to click somewhere randomly on the page in order to close to pop up - I need it to close by itself after clicking on the submit button. Is there any way to fix this?
  14. Site URL: https://levelbreaker.com Hi friends, I have a client who is trying to send out a weekly newsletter (automatically) to new subscribers. However, the intervals max at 60 days (about 14 weeks). Is there a workaround or fix to this? Is there a way to trigger a new automation once the new one is complete using custom coding? Any help would be AWESOME! Thanks friends, KC Clark kc@lgcycr8v.agency
  15. Site URL: https://www.whatisdaytrading.com/ Hi, How can I create an interactive quiz (test) which automatically sends emails? And people go to different mailing lists depending on the quiz results. The website: http://whatisdaytrading.com/ Thanks
  16. Site URL: https://www.jomercerlondontherapy.com/ I am trying to draft my first email campaign. I subscribed to the 2nd tier plan because I believed I could draw content directly from my website into my capaign. However, when I try to draft and automated email, the templates available are nothing like my website's style. What's more, I can't work out how to change the font to the one used on my website ... the options seem very limited. I am wondering whether I would be better cancelling my subscription and building something from scratch in Mailchimp. However, as a total newbie to this, I may well just be missing a trick ... help is deperately sought and very much appreciated! Thank you!
  17. Hi, I have created a blog, published it, and now want to include it in a SS email campaign. But the blog post thumbnail image is not showing. It shows in the blog. Any ideas. Screen grab attahched.
  18. I'm hoping this isn't a dumb question. If purchasing an email campaign subscription, does this automatically give me a 'business' email address that can be used as the sender info? Or do I still need to purchase a gsuite email address through Google? Thanks Nic
  19. I am trying to collect email addresses within a Form Block and send it to Squarespace's Profiles feature, to utilize in their Email Campaigns. As of now, the only way to collect email addresses, is via their Newsletter Block. Any suggestions on custom code, etc to solve this, would be hugely appreciated! Thank you.
  20. Hi! I am needing to collect email addresses when someone buys a product on squarespace that then links to campaign monitor - has anyone found a work around for this?!
  21. Site URL: http://www.sallyveach.com Hello. I do not like the narrow width of the email campaign templates. Is there ANY way to make them wider or at least incorporate an adjustable width banner that extends to the screen width of the device it is being view on?
  22. The automated mail after subscription does not work when I use recaptcha instead of mail verification on news letter form. How can I solve this problem? ※I can send automated campaign after a subscriber joins a mailing list when I use both confirmation email and google reCAPTHA. However, I can't do so only with google reCAPCHA even though a subscriber is on a mailing list.
  23. Hi, I'm sure this is a simple question but I am new to SquareSpace and need to connect ActiveCampaign to my newsletter. I'm in version 7.1 and I don't know how to do this, can someone please help me? Thank you!
  24. Opt-in for automated welcome email works perfectly if sign up comes from desktop, but Confirm your subscription from no-reply@squarespace.com upon signing up to clients opt-in leads to 404 page when you click 'confirm subscription'. This obviously inhibits potential subscribers (from mobile) to sign up to mailing list. Client website: https://www.rachelharville.com/ Any genius wholeheartedly appreciated!!!
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