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  1. Site URL: https://biddie.co Hey, I would like to change the colour of the social icons in my email footer from colour to plain black outline - how do I do this please?
  2. Can I use squarespace along with mail hip to send out email blasts to my clients? How does that work?
  3. In the past, when I sent out email campaigns the recently cleared emails were always organized by date. This was very useful to me to see who was still at a company and who had left so i could take them off my personal marketing list. Now the cleaned email list is alphabetical and I have to check every single cleaned email to see if i've already deleted them from my personal marketing list. Is there any way to find the cleaned emails from just one email blast rather than your whole email list?
  4. Site URL: https://www.moonswordbooks.com/ I post lengthy (1000+ words) articles on my SquareSpace site weekly. I have it linked up to MailChimp so that when something new appears on the SquareSpace site, it gets emailed by MailChimp to the relevant audience, using the RSS feed system. This all works fine. In MailChimp, when you put the merge tage RSSITEM:CONTENT into the email structure, it's supposed to pick up an excerpt of the post, defaulting to 500 words. In fact, it just sends the whole thing, no matter how long. I have searched online and I am not the only person to have this problem, nor have I seen much indication that anyone's found much of a solution. While I work on that end of things, however, it seems to me that maybe I can resolve it on the SquareSpace end. In the Options pane for each post, I can create an excerpt manually. If I could send this through MailChimp, with their "read on..." link going back to the post itself, that'd solve my problems and be much more readable anyway. But MailChimp does not have--or doesn't indicate, anyway, an RSS merge tag that will pick up the Excerpt text from SquareSpace. Can anyone suggest some code which I can substitute for RSSITEM:CONTENT in MailChimp to pick up the Excerpt instead of the total body text? Thank you!
  5. Site URL: http://mooritmag.com I've had an email subscriber get in touch with me over an issue with the subscriber verification email. They have received the email, but all of the text has been replaced by rectangle characters. I have not been able to replicate the problem. Anyone have any ideas as to what might be causing this?
  6. Is there a way to push subscribers who are coming via an external platform (eg Mobile app) into Squarespace mailing list? We do it now with Mailchimp... but have switched to Squarespace - and are hoping we can push new users who opt into the newsletter to be added to our Squarespace Mailing list. Seems to be lots of ways to get stuff out of squarespace - but not a lot of ways to get things in. Any thoughts: eg Zapier, custom programming, google sheet push to squarespace, etc
  7. Sending out an email campaign to all your customers can be quite daunting. How do you catch their attention, drive sales, and keep them away from that Unsubscribe button?! There are all sorts of tried and true best practices like developing a cadence or focusing on your subject line. What are some of your personal best practices when it comes to email marketing? Share your own Do’s and Don’ts below!
  8. I would like to remove the inactive subscribers from my Email Campaign mailing list, preferably based upon the length of time since they last opened an email. Is this possible? I can't find a way to view subscriber open rate analytics. Any suggestions are greatly appreciated!
  9. Hey everyone, I am sending an email campaign to sell an online class I created. I have a promo video for the class that I want to embed in the email, but squarespace doesn't provide templates to do so. I assume I'm able to do this through code, but coding is a complete foreign language to me. Anyone have any suggestions? Thanks!
  10. Site URL: http://www.triciamogensen.com Hi, how do you automatically put new members from your member area onto a new email list inside squarespace email campaigns? I hope theres a way vs manually doing it. Thanks!
  11. Site URL: http://aarongang.com I can't be the only one who is frustrated with the lack of power and functionality with squarespace email marketing. I can't resend an email to just the unopened people. All the basic features of mailchimp etc are lacking here. Are there any plans to make email marketing powerful here or should I move on to an actual email service? If I've missed a thread where this is discussed, could I get directions to that thread, please?
  12. Site URL: http://carys-ink.com I'm just putting together a first newsletter as an email campaign, and I'd like to be able to add text links or buttons to allow a reader to forward the newsletter on, or to subscribe. - does anyone know how to do that please?
  13. I've been searching for a way to download the analytics for a recently sent email campaign but can't seem to figure out a way to do it. Is this possible? I also just realized there doesn't seem to be a way to export analytics for websites either. This is a fairly common feature on other platforms. Am I missing it on Squarespace or is it just not a feature?
  14. Hi! Is it possible to send an e-mail from Squarespace-campaign to only ONE e-mail? It is regarding a school that sends out "acceptance-mail" to new students from february to august, and they want new students to get the same e-mail during this time. They get the e-mail adress from another system, so they have to copy the adress into Squarespace manually.
  15. Hi everybody! I want to launch my newsletter and my email-campaign, but I want to use a email address with my domain name. I acquire my domain in SquareSpace directly, and I know, it's possible to use "email/Gsuite" but I don't want to pay for this. Please, someone has an alternative?
  16. There needs to be a way to set up an automated email campaign that blasts your contact list after you publish a new post. It is draining having to manually send the email after every single blog post. I wish we could have a template for the automated campaign and choose which contact list to send new articles to. This feature would make me like squarespace twice as much. It would really be a feature that would set Squarespace apart from other competitors. If there is a way to do this that I am missing, please let me know.
  17. Hi there, I’ve never used affiliate codes before but I am considering including them in my email campaigns. Does anybody know if this is possible? I saw that HTML customization is not possible with Squarespace email campaigns, so I’m wondering if it would be better to switch to a different mail campaign service. Thanks in advance!
  18. Site URL: https://clarescott.co.uk/ I regularly get notifications via the Squarespace app saying that someone has subscribed to my newsletter but the email is not added to my list. I have storage set up for both Squarespace and Mail Chimp, but the addresses of these subscribers never appear. I am still receiving some subscribers, but quite a few have never materialised. Does anyone have any insight that they could share on this please?
  19. Hi, I've spent the better half of the past two weeks building a new site on 7.1 to replace the site that had been running on 7.0. As I published it today and rerouted the domain I realized that I didn't see any way to transfer the existing email campaigns. Is there a way to move the list/automated/existing campaigns across to the new 7.1 site or do I need to explore the mailing list and start over???? Would love advice quickly so I know how to action a solution or get cracking on fixes this obvious gap in moving to 7.1 Cheers
  20. Hi There I can not import a csv file of email addresses – always get the same error message: "The first column of your CSV must contain at least one email address." Of course first column contains nothing but an email address. Also the doc has exactly three columns as requested. Nothing works. Even if I download a list that has been created within squarespace, open, export from numbers as csv and import it again – I get the same message. Also tried to export on an pc and exel > same result. I'm desperate. Has anyone experienced issues like these and has an idea how to solve?
  21. I just switched from free Mailchimp to paid Squarespace email campaigns because of trouble connecting my products to Mailchimp via Stripe / Square. The products wouldn't show up in Mailchimp, and Squarespace solved that problem. Squarespace's product integration is streamlined, but I'd like more, custom control over font families, and the ability to embed other code into an email, say playlist embeds from one of the many music streaming services out there. Let me know if this is not the place for asking about features that don't exist yet. I imagine the dev team will be on it, but just wanted to do better at bringing ideas to the table in the forums. Thanks.
  22. Site URL: https://turkey-harpsichord-57l4.squarespace.com/config/marketing/campaigns I have an email campaign, but when customers try "shop link" it doesn't work....
  23. Site URL: https://sarahmichelemartinclay.com/about I have my contact form set to forward inquiries to a gmail address. Form Submissions are delivered to the address. When I respond to the email (selecting respond using the forwarded message, not composing a new message,) the signature that I have set in gmail does not appear in my reply. It does appear when I compose new emails within gmail. Is there a way to make the signature (text and image) show up in my response emails?
  24. Site URL: https://www.orgreencommunity.com/design-room I created a pop up so that every time someone enters they have to enter email before continuing on the page (kind of like a lock screen but with email instead of password) I managed to hide the X (close button) with this code in the CSS editor .sqs-popup-overlay-close {display: none !important} But now the visitors have to click somewhere randomly on the page in order to close to pop up - I need it to close by itself after clicking on the submit button. Is there any way to fix this?
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