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Found 65 results

  1. Since i joined square space and purchased a domain through them , i have been receiving over 200 spam emails to my hotmail account daily which i never had before i signed up!! I have contacted support and they said that they dont sell information to any sources, and didn't offer any help. What can i do to stop this? Could the domain have something to do with it?
  2. Needing to know if it is possible to use custom fonts in the email campaigns of Squarespace - if so, how do you do it?
  3. Hi! Within the Squarespace email campaign editor, I'm trying to change the social icon colors from the basic colors of their respective brands (see photo) to a simple black icon. I cannot find a way to change it in the email. Current Email footer: Email social block settings: ThanksRachel
  4. I have added a custom field on the checkout form. How do I get it to display in the customer order email? Appreciate any help I can receive.
  5. I am trying to create a wildcard catchall e-mail address to be forwarded to one of the email adresses I have set up through Squarespace. From what I read Squarespace does not have this option but can I do this elsewhere and if so please let me know how.Thanks
  6. Does anyone know how to remove form data from confirmation email? I have several forms attached to service (non-physical) products on my website. When a visitor fills out this form and makes payment, they receive a confirmation email with all of their responses to the form questions. I would like them to continue receiving the confirmation without the form data because of privacy concerns. However, I cannot figure out away to do this by modifying customer notifications... Ideas? Thanks so much,Brian
  7. When i get new subscribers my mailing list doesn't seem to update, for example lets say I got 10 new subscribers today, that number would be reflected in my G. Drive Excel sheet. However when I check my mailing list on The Space It might only have added 2 out of the 10 contacts. Is this common and will i have to import them all the time? Doesn't really help with automaton if i have to check my excel everyday
  8. Hi, To purchase a custom domain name( G suite),If I click purchase, will my card be charged at the time of clicking it or in a year? Thank you
  9. Hi there,I'm just starting to use email campaigns and am relatively new to Squarespace as well. I'm hoping to be able to turn off responses to email campaigns. The email that we have to use to send out the campaigns is not an email that we want responses to go to. Is there some way to either turn off responses entirely, or use a different email for people to reply to?
  10. Hello! I would like to export a list of those who've opened my emails to contact them personally. They are b2b emails and so GDPR compliant, but there's quite a few of them so I don't want to do it manually. Thanks! Henrietta
  11. I would love to incorporate the "highlight and share" feature to my blog, just like Medium uses and also like this WordPress plugin: https://wordpress.org/plugins/highlight-and-share/ Basically, highlighting or selecting text brings up a menu to share it on social media or e-mail. I'm currently using the Haute template.
  12. Does anyone know code I can use so that my logo shows on my order confirmation emails? thanks SusanB
  13. How do I send an email, just an email (not a confirmation or a verification) after the customer clicks submit. It is like an auto reply to the users email.
  14. When an eCommerce order is placed, I would like the email that notifies us to go to a different person. Where can I change that email?
  15. Does anyone know the code to add the social icons to footer of my order confirmation emails? thanks so muchRomeo
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