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Found 120 results

  1. Hi, I have erroneously deleted one of my Gsuite users (He already used mail and Drive storage). Then I have added the user again as new user with the same name and same recovery email adress. But I have seen that the shared content in Google Drive is gone now. I tried the recovery on GSuite, but no result. The user did not yet fully active the new user account (Gsuite says "Active (Added recently" and "Hasn´t signed in"), and Data 0.0 GB. What is the best way to get the data (Drive, Gmail) back? Thanks, Christian
  2. Site URL: http://www.solsticeelectric.net Hey folks, Just finished successfully transferring a domain to Squarespace. Published the website, but it isn't showing up at the domain name. The old one is still showing. Have I missed something? Also going to transfer an email address. I'd like to cancel it with current provider and set up the same email address in GSuite. Is this something I can do in Squarespace? Many thanks in advance!
  3. Site URL: https://www.innis.london/ Hi there, So basically my problem is that we have sent out 2 marketing campaigns using Squarespace and would like to do another, but the images I need to use are just not uploading? Is there a maximum size limit, or any recommendations as the image is quite large? Thanks for your help
  4. Site URL: https://www.realestateanalyzers.com/ Is it possible to modify the email that automatically gets sent to a buyer of a digital product? Right now this is what is sent: Your Digital Downloads Order Number: #52487 (placed on July 22, 2020 at 3:29 PM ET) Thank you for your order at Real Estate Analyzers. Your purchase includes digital downloads. Click the links below to get the files. Note that they will expire within 24 hours of your first access. DIGITAL DOWNLOADS digitaldownloadfile.zip I would like to add some text that direct the user to a link on my site for additional support and to get started. Thanks!
  5. Site URL: https://www.rainbowbridge.love/ I am trying to get my logo small and aligned left on the top of all of my e-mail notifications I currently have this code: <a href="http://www.rainbowbridge.love" title="Grateful"><img src="https://static1.squarespace.com/static/5ec70c64f1d6f271a1ce927d/t/5f16200402d139187c5bcc29/1595285514885/logosmall.png format=400w" alt="RainbowBridge Logo" style="display:blockdisplay:block;width:150px;height:150px;"></a></center></a> and it looks normal in the preview but when I sent a test e-mail it is so large- photos attached as examples How do I make it smaller?
  6. Hey, Does anyone know if there's a way to change the abandoned cart button colour in the email that's sent? There doesn't seem to be any customisations available for colour, font, etc. Thanks!
  7. Site URL: https://www.lmfit.uk Hello! I have a client who sells two products in her shop. For one of them, she wants to send an order confirmation with a bunch of extra resources in it. Can we do this using an {if has.DigitalProduct='IDIDIDID'} type thing? If not, what's the best way to achieve this. She's got ConvertKit but she's reluctant to pay for it.
  8. I am customizing my customer notifications. I've customized the email header/footer with the footer having a button that says "Visit the shop". However, I don't want to have that footer to all my emails. For example, I don't want to have it on my Reset Password email as there is a "Reset Password" button in the middle of the email which makes the visit shop button redundant. What code can I put in the Reset Email so that the footer does not show up for just that one? I'm guessing it's a simple line of code turning off the footer but I have no clue what it would look like. Many thanks SS experts!
  9. Hello, I just set up my automated emails in the "customer notifications" tab of my Squarespace website. I would like to change the display name when a customer receives an email from me. When they receive an email it appears as image one below. I went into my gmail account and changed the display name so it looks like image two. However, it doesn't change when squarespace sends an automated email. Does anyone know how to fix this? Thanks!
  10. had a CLEAN list of 1400 emails and Squarespace import wouldn't allow it. I split into smaller lists of 333 each and IT WORKED! hope this helps yoU!
  11. Site URL: https://www.elgalgorestaurante.com/ Hello, I have a problem to add a button in the client email notification section. I have indicated this code and it perfectly worked when trying it in the squarespace platform. But when I send the trial email and test it from my email box does not work. Does anywone solved this problem ? Thanks <p style="font-family:ffmetaserifpro; font-weight:500; color:#808080; font-size:18px;">Esperemos que la comida esté a tu gusto. <br> Para ofrecerte el mejor servicio posible, danos tu opinión y la tomaremos en cuenta. <br> <br> ¡ Esperemos volver a verte pronto ! <br> <br> <br> –– El equipo de El Galgo</p> <br> <br> <br> <div align="center" > <input type=button style="border-color:#007564; border-width:2px; width:200px; height:40px; background-color:#ffffff ; text-align:center; color:#007564; font-size:12px; font-weight:500;" onclick=window.location.href="https://www.elgalgorestaurante.com/es/encuesta-el-galgo"; value="DAR UNA APRECIACIÓN" /> </div> <br> <br> <br> <br> <p align="center" style="color:#"> _______________________________________________ </p> <br> <br> {.if order.url} <a href="{order.url}">Ver pedido nº{order.displayId}</a> {.or} Número de pedido: <span style="font-weight:bold; color:#3E3E3E;">#{order.displayId}</span> {.end} (realizado el {order.submittedOn|datetime date:long time }) {.if order.externalOrderNumber} <br> <br> Número de pedido en {order.channelName}: {order.externalOrderNumber} {.end}
  12. wondering how I could customize the email icon so that when it is clicked, a small dropdown pops down allowing the user to select from one of a few emails (support, sales, or partnerships). anyone know how to integrate a drop-down into the social icon for email?
  13. Site URL: https://takeepfit.com Im trying to create a separate confirmation for my service. At the moment both my product and service is receiving the same confirmation email but I want to have 2 separate emails so that when a service is purchased they're able to receive the location and time for the event in the confirmation email. I've spoken to Squarespace via their live chat and they've told me its possible with code injections but I have no idea on how that works, so I was wondering if anyone could help me please!
  14. Site URL: http://www.browologylabs.com Hi, So my phone has night mode enabled, which basically makes the screens mostly have a black background on all apps. I noticed when I send an email using the email templates on squarespace to my phone without night mode enabled everything is fine. Once nightmode is enabled the background colours change to Brown (they are meant to be pink). Does anyone know if there is a setting to prevent this or is this just something that was not accounted for by squarespace? Regards
  15. Site URL: http://laureninowicki.com TL;DR: Is there anyway to transfer a G Suite account purchased through WordPress to Squarespace? (Domain has been transferred from WP to SS) Years ago I built my website using WordPress . com since it was cheap and simple. A few months ago, I purchased my GSuite email account through WordPress using my WordPress domain. Recently, I decided that I wanted to put more effort into my website and made the switch to Squarespace (LOVE IT) and I transferred my domain from WordPress to Squarespace easily. I cancelled my WordPress plan so it is now "domain . wordpress . com" but want to shut down my WordPress account all together. Since I purchased my G Suite through them, I can't do that and Im essentially paying an extra $6 a month for the email through them and by having the Squarespace plan that allows for a G Suite account. I just want to have my website and email all in one place and on one bill. I'm hoping there is a way to keep my G Suite as it is so I don't lose any info on it or have to set it up all over again but move it to Squarespace where my domain now is. Is there any way to do that?
  16. Site URL: http://www.apadc.com Hi All, I'm in the process of migrating our emails from myemma to Squarespace. We've been having a problem with myemma opting people out of getting emails. (I've verified with the members that they didn't opt out themselves.) I've been trying to get as clean a list as possible so I've been asking people to subscribe from the website. Those email addresses are going into a 'default' list. We need to maintain several lists, some of which has names that are already in the 'default' folder. If I add them via a CSV dump, and delete them from the default list, will Squarespace remember that they opted-in? What is best practices for moving people from the default list (which is kind of a dumping ground for everyone) into more specific lists? Thank you and I appreciate any help. Best, matthew rakola, director, American Photographic Artists, Washington, DC
  17. So im new to this stuff so bare with me. I just registered my domain and want to start using the email associated with my domain. Do i have to use this G suite through google? or can i just start using the email manually setup through my domain? If so where do I find the setting to put in my email app?
  18. Site URL: https://themuahouse.com Hello, A website that I built for a client is not receiving emails through their contact form. The email address works. I have attached screenshots of notifications that my client received. Any help would be appreciated. Regards, Mark
  19. Site URL: http://www,tycaws.com Hello, I'm wondering if there's a way of changing the wording highlighted in the attached - the shop is based in the UK and we tend to say 'Delivery' instead of 'Shipping' and 'Postage and Packaging' instead of 'Shipping and Handling'. I've asked on the squarespace chat but they sent me this way. I have limited coding knowledge so would be awesome if any answers were as clear as possible! Thanks
  20. Site URL: https://www.parlourofwonders.com/ As the title says, I'm not receiving email notifications of new sales on my Squarespace store. I can view the recent sales in the Squarespace editor, but getting the emails would make my life a whole lot easier. This has been happening since around the start of May and I'm at the end of my rope! A month or two ago I had to edit my domain's MX records to make email work with G-Suite so my employees could message each other. Could that be impacting it? I still receive administrative emails from Squarespace, like when I change the email that's supposed to receive the commerce notifications, but nothing else otherwise. For reference, my domain is managed through a third-party, which is why I had to edit the MX records for G-Suite manually. I'm fairly tech-savvy, I just don't know where exactly the problem is! My guess is Squarespace, since everything else works fine with my current email setup, I'm just not getting the commerce emails I would like. Any help or suggestions would be very appreciated!
  21. Site URL: https://www.bernadettemarciniak.com/flat-lay-photos I integrated my email service provider, Mailerlite with my newsletter sign up. I know Squarespace requires a double opt-in, but when I tested the link myself, it added the e-mail address to my subscribers regardless of whether they had confirmed their subscription to my newsletter. Any guidance on this?
  22. Are there any plans to expand the available font packs in email campaigns? I would like to be able to choose fonts individually, the current combinations are very clunky and unattractive and detract from any serious branding in my opinion. Will there be any expanded options in the future?
  23. moreeatery

    Email

    Site URL: https://www.moreeatery.com/ Hi, Is there a way to send a customized email for different product the client buys? I don't see any options, but is there a piece of coding that would allow that? Thanks
  24. Site URL: http://www.swiftmotocross.ca/membership I have setup a form for checkout on my Squarepace site. The form is a waiver with the user having to check Yes, I agree upon checkout with a digital product. When this is sent to me after checkout, the description isn't visible in the email confirmation or the order. Is it possible to have the description of each form field be included in the checkout email? I have attached an example below. The description in the checkbox form is not sent to me, only the "yes, I agree" and the title "COVID-19 Waiver." Is it possible to include the disclaimer in the description box?
  25. Site URL: https://americancoopworthregistry.org/ The only info I see via our account Dashboard is that we're offered 3 initial campaigns for free. Upgrading to the $5/month plan provides 3 Campaigns/month, limited to a total of 500 Emails/month. Is there a limit on how many "users" we're permitted? Our treasurer handles emails concerning annual election of officers and director. We have a "Newsletter person" who sends out a monthly newsletter. I would welcome any and all comments you all might make about Squarespace's email campaign capability. Thank you! Jim Child, Maine
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