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  1. Site URL: http://www.jawbonebrewing.com Hi there, Hoping I can sanity check this with you guys before I make a big mistake! I am hoping to transfer an existing domain that I registered with Namecheap in 2019 over to Squarespace (I have a .com and co.uk domain - more on that later). I have pretty much built the site and looking to set a holding/parked page live while I finish it off. Before I do so, I'd like to add professional email addresses to my Namecheap account. It seems much cheaper than using G Suite through Squarespace (and the budget is really really tight for us rig
  2. Hi Guys, I'm an artist and would like to offer personalized e-cards with corresponding mp3 digital downloads of original music. I understand that it is not possible to offer variants of digital items, so I will need to make each a unique product. I believe I can create the products and set up the form for personalization without an issue. However, I am wondering if it's possible to implement my vision for delivery. After a person selects, personalizes and purchases an image/music combo, I would like the recipient to get an email with a standard subject ('A gift for you!'). The body o
  3. Site URL: https://www.edinburghcommerce.co.uk Hi guys I have my domain with square space and I also pay for 2 gsuite accounts. I'm also looking to have an info@edinburghcommerce.co.uk that forwards to both those gmail accounts. Is this possible?
  4. I wanted to use full blog posts in my email campaign instead of the 'read more' button that makes you leave the email. I have also read the way in which this could be done (https://support.squarespace.com/hc/en-us/articles/360001280668-Building-email-campaigns#toc-turn-a-full-blog-post-into-a-campaign) . We use a template for our email campaigns so the way suggested in this article means I have to re-create the template each time we send out a campaign. Is there an alternate way to do this? I was using mailchimp to do this before and it worked great .. I could publish the blog posts and they w
  5. Site URL: http://www.aboutpd.org Hello, Our non-profit is launching an online email donation campaign. This begins with an email ask, which will take them to our PayPal donation form. After the donation is submitted, it will automatically take the user to a landing page on our website. On this landing page, we'd like to have an option for the user to forward the original email ask to a friend. If you've ever signed a petition online, perhaps you recognize this type of functionality, that prompts the user to send to friends via email. Is this possible on a Squarespace site? Can
  6. Hello, I have a form on my landing page that takes an email address and then on submit it redirects to a different page with a more in depth form but still has an email field in case users get to the bigger form first. I wanted to know how to pass the email from the first form to the second one so that it is already filled in and users don't have to type it again?
  7. Hi, the 'email us' link I found on a help page to contact SquareSpace customer service doesn't work - just circles back to the beginning of the help pages. Tried on two browsers. Does anyone know their email address? Many thanks.
  8. Hi! I am needing to collect email addresses when someone buys a product on squarespace that then links to campaign monitor - has anyone found a work around for this?!
  9. Site URL: https://www.ronchelsvig.com/ I have G Suites email. When I respond to my customers email me via my webpage, the reply email says "Form Submission - New Form and then the subject from my client." Is there any way to set up G suites in SquareSpace so that the subject line has my domain name rather than saying SquareSpace - New Form"? I don't want my reply emails to have the name "SquareSpace" on them. I want my domain name listed on the emails instead. I'm guessing there is a way and I'm just not seeing it. Thank you for any help... Ron
  10. Site URL: http://perfectingproperty.co.uk Hi, My confirmation emails are being sent to clients from my gmail address domain@gmail.com (that I registered on squarespace with) but I would like them to come from my G Suite email address info@domain.co.uk (that I have signed up to through squarespace, after registering). Please can you advise how I can swap them over? It looks really unprofessional coming from a gmail account and may make clients worry about providing their data... I have had a look but can't see a way to change it under scheduling and email settings, and I'm not reall
  11. Site URL: http://www.eneri.net I am not a programmer and I have minimal knowledge, so I apologize if I use the terms wrong and causes confusion! I have an existing website, eneri.net, currently hosting with myhosting.com, domain registered and hosted at Network Solutions, and existing email is hosted at G-Suite. I need to move my web hosting over to squarespace, the email also needs to work. I have chatted with the SS customer support and I only got a bunch of links to documentation, they are not very clear on instructing what I need to do and if all this can work. The only thing I le
  12. I am selling services, not physical products. How do I get rid of the shipping information on the automatic order confirmation email? I created all of my services, as services and not products and the shipping info is still popping up on the email order confirmation. Does anyone know how to get rid of this?
  13. Site URL: https://www.dinoskiwear.com/ Hi there, Does anyone have any recommendations on a great email marketing tool for Squarespace ecommerce sites? I am currently using Squarespace email but I find the lack of audience segmentation and automated email flows frustrating. I need to scale the ecomm business and having a great email marketing is vital to making that happen. I originally used MailChimp but because it couldn't pass through order, revenue, customer data etc. it didn't suit my needs. Any and all help is appreciated! Thanks, Kurt
  14. Hi, I'm looking to generate a privacy policy with TermsFeed as I'd like users to be able to subscribe to email campaigns, but I don't know what email platform Squarespace uses. Can someone please tell me what platform is used, or how to find this information? Many thanks. CharlieBrown
  15. Site URL: https://www.realestateanalyzers.com/ Is it possible to modify the email that automatically gets sent to a buyer of a digital product? Right now this is what is sent: Your Digital Downloads Order Number: #52487 (placed on July 22, 2020 at 3:29 PM ET) Thank you for your order at Real Estate Analyzers. Your purchase includes digital downloads. Click the links below to get the files. Note that they will expire within 24 hours of your first access. DIGITAL DOWNLOADS digitaldownloadfile.zip
  16. wondering how I could customize the email icon so that when it is clicked, a small dropdown pops down allowing the user to select from one of a few emails (support, sales, or partnerships). anyone know how to integrate a drop-down into the social icon for email?
  17. Site URL: https://support.google.com/a/answer/7632792 Hello. New to this, so please bear with me. I purchased an annual Business site through Squarespace, created a new domain through Squarespace, and signed up for G Suite through Squarespace, which is the Basic plan by default. I thought I'd be able to upgrade to the Business Plan with G Suite, but it won't let me. I attached a picture of the screen I get, the last one advising to contact SS. Long story short, I want to upgrade, but I like having everything as connected as possible (for my ease), but I'd also like to earn a
  18. Hi, I have erroneously deleted one of my Gsuite users (He already used mail and Drive storage). Then I have added the user again as new user with the same name and same recovery email adress. But I have seen that the shared content in Google Drive is gone now. I tried the recovery on GSuite, but no result. The user did not yet fully active the new user account (Gsuite says "Active (Added recently" and "Hasn´t signed in"), and Data 0.0 GB. What is the best way to get the data (Drive, Gmail) back? Thanks, Christian
  19. Site URL: http://www.solsticeelectric.net Hey folks, Just finished successfully transferring a domain to Squarespace. Published the website, but it isn't showing up at the domain name. The old one is still showing. Have I missed something? Also going to transfer an email address. I'd like to cancel it with current provider and set up the same email address in GSuite. Is this something I can do in Squarespace? Many thanks in advance!
  20. Hi! Within the Squarespace email campaign editor, I'm trying to change the social icon colors from the basic colors of their respective brands (see photo) to a simple black icon. I cannot find a way to change it in the email. Current Email footer: Email social block settings: ThanksRachel
  21. Site URL: https://www.innis.london/ Hi there, So basically my problem is that we have sent out 2 marketing campaigns using Squarespace and would like to do another, but the images I need to use are just not uploading? Is there a maximum size limit, or any recommendations as the image is quite large? Thanks for your help
  22. Anyone know if it's possible to update a custom field in Mailerlite when a customer has made a successful purchase from a Squarespace store?
  23. Site URL: https://www.rainbowbridge.love/ I am trying to get my logo small and aligned left on the top of all of my e-mail notifications I currently have this code: <a href="http://www.rainbowbridge.love" title="Grateful"><img src="https://static1.squarespace.com/static/5ec70c64f1d6f271a1ce927d/t/5f16200402d139187c5bcc29/1595285514885/logosmall.png format=400w" alt="RainbowBridge Logo" style="display:blockdisplay:block;width:150px;height:150px;"></a></center></a> and it looks normal in the preview but when I sent a test e-mail it is so large- photos at
  24. Site URL: https://philshroyer.com Hello all, I would like to add thumbnails of the item ordered into the order confirmation email that my customers receive after making a purchase on my website. I sell art, so I think it's good UX if my customers can see the painting they purchased on the confirmation page. Does anyone have advice on how to do this using custom code? Thanks a million!
  25. Hey, Does anyone know if there's a way to change the abandoned cart button colour in the email that's sent? There doesn't seem to be any customisations available for colour, font, etc. Thanks!
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