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  1. Site URL: https://octopus-squid-al9k.squarespace.com On my main shop page, the preview images are not displaying correctly. It is showing the same image for all three products. The image is also an old image that I have removed. When you click on the items the correct image is displayed on the product detail page. https://octopus-squid-al9k.squarespace.com Pass: 1234 Any ideas? Thank you!
  2. Has anyone found a way to allow customers to get a shipping estimate prior to checkout? (preferably on the product page or in the cart) Currently a customer has to enter their email and go through most of the checkout process before getting the shipping price. Most research shows that this is a major factor in abandoned carts. Many smaller websites have this feature and it is surprising to me that squarespace has not added such a basic ecommerce feature.
  3. Site URL: https://www.jessicajoelson.com/ Hi, I am looking to take my personal account to a business account. I am currently paying annually for my personal account. If I pay annually for my business account will I be able to cancel it before a year and just go back to personal if I find it's not working for me. Will I be refunded if I cancel before the year is up or maybe that credit goes towards my annual personal plan payment anyway? Is there a way to do a free trial of the business plan while already having an annual personal plan? Very confusing. Tha
  4. Site URL: http://www.canyoudigit.com Hi! Is there a way create a shipping label through the squarespace dashboard instead of having to navigate to an additional site? I'm okay with using a plugin but would prefer not to navigate to another site. Thanks for any advice!
  5. Site URL: https://alliancepackaging.ie Hi Please have a look over the site I've put together and let me know what you think. I'm at the stage where I have looked at it so often I find it hard to be objective! Going to start adding in more text (do you think it's missing a 'mission statement' on the Homepage?). LarryAP
  6. I have a client who wants a website for a Beer Delivery service in Michigan, USA. For the ECommerce options - is there a way to verify age before purchase? And/or restrict products by age? Other examples of Beer, wine, or alcohol shipping websites would be appreciated as well. Thanks!
  7. Site URL: http://www.alfiescoffeeco.co.uk Hi, I've just set up subscriptions for my coffee beans. I've had a query from one of my customers who would like to purchase 3 x subscriptions for one type of product. Is there anyway of being able to do this or does the customer need to buy each subscription 3 times? Thanks
  8. I moved my site from Wordpress to Squarespace earlier this month and love it so far. I correctly connected both my PayPal and Stripe accounts. Stripe isn't having any issues, but PayPal is. I keep getting an error email from them and don't know how to resolve it. Here's what I'm getting: Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: http://sensibility.com/store/ipn/ If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider
  9. Hi guys, fairly new to squarespace! I run an eCommerce store and a few of my products come in different colour options! I have seen on a few sites (not 100% theyre squarespace) That under the initial product image in the store page they have coloured dots which are click able and display the different colour options! Is this something I can do here? I'm currently running the Jones template! Thanks in advance! Josh
  10. Wondering if anyone uses (or has clients) that use Contrado to drop ship and/or print their products for them? They now integrate with Shopify and even better...because they do everything within their own warehouse, they have not been hit as hard by the COVID-related supply shortages like many other PODs like Printful. It would be great to see if Squarespace would consider integrating with Contrado like it did with Printful...there are just so many pluses now for going with Shopify.
  11. Site URL: https://www.thedustyknuckle.com/ Hi there, We have a popular bakery website: https://www.thedustyknuckle.com/ We sell Cafe & Bakery products for either Delivery, or Click and Collect. I have created a hack way to do this by using Shipping Options and updating them on a daily basis: But what we really need is 2 have 2 different delivery options, which have a different checkout process; 1 Click and Collect, 2 Delivery. Because for example, Click and Collect customers shouldn't need to add their shipping address. And we don't really want to show 'Click a
  12. Hi, I'm hoping to create a product that is made up of multiple options not variants. More like a combo of products, and you can choose the quantity of each product you want, then it's added up to one total and that is added to your cart. For example, if I have a wedding package form with bouquets, buttonholes, table vases etc. and I want the customer to be able to choose how many of each they want to make up the total bundle of products. Is there a way to modify a product template to do this? Or can I hack together a bundle of products somehow? I've attached a wireframe
  13. Site URL: https://partysloth.co I would love feedback on this site we just launched. It has a lot of custom CSS, including: custom cursor (sometimes this flickers upon hovering, any ideas?) moving images (using custom CSS) custom mobile flyout menu (does anyone know how to change the colors of the burger and cart icon when the menu is open?) Thanks in advance!
  14. Site URL: https://sunbug.info/shop Hi there- trying to figure out how to reorder these categories. Surely there's a way since that's a significant decision as far as how to present one's shop? Not seeing the option anywhere though. Thanks in advance!
  15. Hi, I was wondering whether someone happens to know, how I can add a category or a tag below the price in the product list (not product details). Thanks a lot
  16. My client wants to only show the 'Login' button on certain pages. Is there a simple way to hide it in the header on select pages (most pages on the site - it only actually appears on ~5 pages out of hundreds).
  17. Site URL: http://www.spbotanicals.com Hello SquareSpace community! I am new to operating on SquareSpace, and am hoping to receive some constructive criticism. I have transferred over from WordPress, and so far I enjoy the transition. The learning curve is not so steep, and that makes the design process fun. If there is any feedback that you can give me I would greatly appreciate it! Another pair of eyes is always helpful. Thanks in advanced! Kindest Regards, Leslie Sun Pure Botanicals www.spbotanicals.com
  18. Site URL: https://www.curltruth.love/home Hi, I am closing down my shop permanently, but I need to keep my website up, how do I disable commerce and shop completely. I am finding it frustrating that all the answers seem to end up being, leave it on cuz its good for your SEO, this is of no concern, I just want the basket and search icon gone with no trace and I cant seem to find the option. Help is much appreciated!
  19. Hello SquareSpace Community, I'm looking for guidance from experienced SquareSpace users. I have basic level of website design experience. (less than 3 years) A company reached out and asked for me to build a site designed to allow schools the ability to offer a single software product to their students at a discounted rate. I don't have an issue building the original site. However they want to be able to duplicate the original site, make small changes (Use a different domain, add the school logo, add an email address to be notified when a purchase is made at each individual school and c
  20. Hey guys, I'm trying to decide which website builder better suits me so I do need to know if there is an option to "build your bundle" so the customer will be able to combine up to 3 (or whatever) digital products to save money and if I can set how much the discount would be. Also, if I will be able to turn on or off this feature anytime. If this feature is available, could you recommend me a step by step guide teaching how to do that? Thanks in advance
  21. Hello everyone, I'm shopping around at different web hosting companies and platforms like Squarespace for our new platform for hosting customer websites, and I'd love to get some feedback from anyone who has used the Squarespace eCommerce tools, and compare what they have to offer with the tools being offered by Duda (https://www.duda.co/website-builder/ecommerce) We've been using DNN (DotNetNuke) for the past 16 years for hosting school websites, but after MANY, MANY, MANY fails and frustrations, we're finally giving it up completely and are in search of a new website hosting platf
  22. Site URL: https://www.leapandwanderstudio.com/ Just trying to connect Paypal for the first time to a brand new commerce store and get the pictured error when trying to accept 'Grant Permissions'. Have cleared the cookies and tried incognito browser as well Have confirmed (as per instructions here that Paypal account is business, no duplicate cards etc. Unfortunately cannot manually connect as in Australia and this is not supported for manual connection. Any help would be HUGELY appreciated
  23. Hi all, The Google Analytics integration between Squarespace has been working fine for a long time - we get all the relevant user data without issue. Recently we've added an ecommerce offering to our website. I've activated E-Commerce in Settings for the relevant View in Google Analytics but I'm not getting any data on the E-commerce tab. The Squarespace support page seems to imply that I won't need to do anything from this end, but am I missing something? https://support.squarespace.com/hc/en-us/articles/205815608-Using-Google-Analytics-with-Squarespace The Google Docume
  24. Hi all, I'm building an online store for a client who's company will be like the "Grubhub of Craft beer." Delivering craft beer to people's homes in this one region (in the USA.) The beer money will be going straight to the liquor stores - and then the liquor store will pay my client his portion of the sales. In addition to beer, they'll sell pint glasses on the website. They'd like the money for the pint glasses to go to a different Account than the beers. Is it possible to set up some products to go to one account and other products to go to a different account? THANK YOU!
  25. Hi everybody, Iā€™m based in on Spain and working on a small project for the company where I work. I have an issue related to the currency display format. format display: ā‚¬1,500.00 - desire format display: 1.500,00ā‚¬ I didn't find any option available at Squarespace to change the format, so I guess it's necessary to inject code. I'm using version 7.0 - family Brine (Mentor model). Please, could you help me? Thanks a lot for your help, Jorge
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