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  1. Site URL: https://www.alchemist.com.sg/ I'm trying to find a way to create a step-by-step interactive customer journey for purchase of certain products. I have a couple of subscription plans, and I would like to create an interactive questionnaire that customers can answer. The questions will be asked systematically and based on the options they pick, it will lead to a recommended subscription plan for them. Here's an example of what I'm trying to achieve on Squarespace: https://www.lacabra.dk/pages/subscription-order When you follow the steps as shown on this page, it will bring you to the next question and finally the recommended product based on what you've answered. I understand that due to limitations in Squarespace, coding is necessary to achieve such a scale.
  2. Hey everyone! If you're willing to share your Squarespace transaction data, I can automatically provide you a report with a ton of insights. The catch is: I don't know the most useful insights yet and my goal is to figure out the "aha" moments that you find most valuable. I'm linking a sample report from a friend's company (with permission) that sells coffee to give you a sense of what we're doing. It's super raw and not pretty, but the insights are there (repeat customers, basket size, order trends, etc). If you'd like to run your data through our system and get your business insights for free, please contact me. All data will be treated 100% confidentially and will not be stored anywhere (we'll delete the data after running the report). My goal is to learn what's most helpful in these reports and insights for you as a business owner using Squarespace. Thanks for reading and please feel free to reach out with any questions. Some screenshots attached of sample insights.
  3. Site URL: https://rafida.org Hey, Is there any way to have COMMERCE customer notifications and DONATIONS customer notifications sent through different emails. We want commerce customer notifications to send using: shop@rafida.org And we want donations customer notifications to send using donate@rafida.org In the Customer notifications settings, it only allows one email to be used for everything. Thanks! Malik
  4. Hi Guys, This is an update to a post I made yesterday. After pretty extensive research, I have determined what I was trying to do is currently not possible with SquareSpace. I have lowered my expectations and want to try Plan B. πŸ˜‚ I am trying to create a digital product (mp3 download) that can be sent as a gift with a personal message. I created a digital product with the download and then created a custom form that is triggered when someone clicks Add to Cart. The form collects the recipient's email address and a personalized message. However, I have not been able to figure out how to access the email address or message to do anything with them (for example, I would still like the giver to get an order confirmation/receipt - but I would like the recipient only to get the email with the personalized message and link to the download). Any idea if this is possible? Any insight would be really appreciated! Thanks! John
  5. Site URL: https://www.verglasclothing.co.uk Hello I'm hoping someone can help me. I'm trying to add a 'back' button to all product pages but I can't find a way to do this. I can see that Shopify offer this solution (see attached image) but it's not as clear-cut on Squarespace. I'd be grateful if someone can help me please. If there's a code, please can you let me know where to add it? Thank you so much!!
  6. Site URL: http://www.%20instagram.com Has anyone noticed that Instagram just basically hijacked our Squarespace integrations? Now all products check out through instagram and no longer direct to our Squarespace shops. This, in my opinion, is a MEGA CATASTROPHE. I can't seem to find a workaround.
  7. Site URL: https://wranovsky.com/products/traditional-crystal-chandeliers Hi, I'm looking for a way to add additional information on the Products page under the name of each product. However, I can't seem to find the ability to add anything else other than price. At the moment, for example on this page we have the name of the product: "Daisy crystal chandelier" and what I would like to display is "Daisy crystal chandelier" with "5 size versions available" text underneath. Is there any way this can be done? If not, does anybody know of a code that could be used to achieve something similar? Thanks!
  8. Is there a way to add the same multi-currency function that exists on the Squarespace Plans page (see screenshot below)? I did find a plugin (https://sf.digital/squarespace-multicurrency) but that only works on the store front and but not at check-out and I think that would confuse customers... Has anyone found a solution for this? Or is this something that Squarespace is planning to offer soon? Thank you πŸ™‚
  9. Hello all! πŸ™‹πŸ»β€β™‚οΈ I’m Antonio from πŸ‡ͺπŸ‡Έ but based in πŸ‡¬πŸ‡§. I’m an artist and I want to start to selling my art onlineπŸ‘¨πŸ»β€πŸŽ¨πŸ€‘πŸŽ‰ . To do that I’m developing a website in Squarespace πŸ‘¨πŸ»β€πŸ’» . That’s so nice this company right? πŸ‘πŸΌ , I almost finished the design of my website 😌 . And now begins the complicated part to me 😰 , I really don’t know how works the backend part 🀯 . I don’t know what plan I have to choose , I don’t know about taxes in uk, I don’t know how works the payments πŸ˜” . YES! I’ve read it already, but still confused, a lot information isn’t? πŸ€¦πŸ»β€β™‚οΈ Maybe it's just me, I’m hard to understand it idk πŸ€·πŸ»β€β™‚οΈ, or I just need to be completly sure that I do everything good, I don't want to have legal problems πŸ‘¨πŸ»β€βš–οΈ , much less misunderstandings with future customers 🀞🏼. Is there someone... in Squarespace... who has made an operational and legal online store? πŸ‘€ Can you help me please? πŸ™„ Thank to you heroes! πŸ”₯πŸ¦ΈπŸ»β€β™‚οΈπŸ¦ΈπŸ»β€β™€οΈπŸ”₯
  10. Hoping someone can help with this?? I'd like to add a piece of text which has the product designers name between my Product Title 'Murano Mushroom Lamp' and Price '$20', does anyone have a CSS which allows you to add additional text in to this space? Image attached! Thanks!
  11. Site URL: https://magenta-gopher-xkxw.squarespace.com/ Hey guys, About to launch my first ecommerce site selling essential oil air fresheners. Would love some feedback on how it looks, and if you think I need to redesign any sections. Thanks in advance!
  12. Hey All, We are in test mode on our commerce site and when you get to the review page it is not showing the quantity in the QTY box. You can clearly see the price and subtotal, but it is weird that it isn't showing the qty. If you try to type in the box it jumps the qty to random numbers. Any idea what is happening or if it is just a setting we have missed?
  13. Hello, I'm intending to sell a service course. If paid in full for the year it will be 5% less than if paid with 12 monthly payments so there will be two different pricing options for the same product. I'm using Stripe for the ecommerce gateway. I don't really want to add the same item twice with two different pricing options on the main product page. Also, is it possible to have a 'I have read the terms and conditions' check box along with the terms and conditions before the user makes a purchase? Many thanks in advance, Chris
  14. Site URL: https://www.cherrycouture.co.uk/sample-sale I achieved my desired effect of having a sticky product description, this effect only looks good with a stacked image gallery. However i do not wish to have a stacked image gallery for the mobile site, i wish to have the slideshow as it has a stronger reading for the audience when on mobile site. I haven't found a specific code that can change the product gallery just for mobile. If anyone can have a look and see if they can have a code that can help this. If you like the sticky product description let me know i can send you the code. Thanks
  15. Site URL: https://pokerbling.squarespace.com/shop/p/goldelite-test Hi there! My client has a lot of engraving options available within his products, so I'm trying to set up an appropriate product page that incorporates custom engraving options. I just realized that I could add engraving options as linked products to the main product page, and customers could add those options to their cart and, when prompted, fill out the appropriate form so that they could check out with it. The only problem I'm seeing is that those additional engraving options are so far down on the page. I'd really love to move the "Additional Information" section to where the product description is on the page. I could also move the additional information to the left-hand side underneath the main product image. I'm attaching two screenshots to this post -- one with the first option, and one with the second. Either option would be great, but I don't know how to do it! Website link: https://pokerbling.squarespace.com/shop/p/goldelite-test Password: test123 Any help is much appreciated. Thank you!!
  16. Site URL: https://www.atelierhotelmotel.com Hi Guys ~ I have a shop with several collections, and need to change the way my template deals with top level shop pagination. I'm using the Brine template, and want my shop pagination to show the collections, not just: Shop/this product, as you can see in the screenshot. Ideally, I would like it to be displayed : Shop/collection/product Any help is super appreciated. Thank you guys ~
  17. Site URL: https://www.firain.com/ I hope someone can point me in the right direction. A client has created an online magazine. She wants to sell it through online shops as a digital download. I am struggling to find information on any issues that might arise from selling a digital download on behalf of someone else, as a product in your shop. Has anyone had experience with this method of selling an digital download? Thanks, Jo
  18. Hi there, I have a client who would like me to add a store to their existing website. Just wondering what the best workflow for this would be. β€’ Turning the site to private for the period of the build and using an under-construction type of page in the interim. β€’ Duplicating the site, doing the work on the duplicated site, then replacing the original site with the duplicated one by changing the domain over to the new version of the site. Assuming this will affect their SEO etc? I'm thinking that turning the site to private for a period will be the simplest way? Is there a best practice workflow for this type of situation? Thanks in advance, Jess
  19. Site URL: http://carol-colin.squarespace.com/orangessardines-press My store is set up connected to Stripe to accept credit cards. Purchases have been made. But, my cart is not secure. I think I need to insert live API keys someplace. How do I do this??? I have copied and saved them. Incidentally, the Squarespace 'contact us' to email for help is broken, as far as I can see online. The page loads as a long column of black on white text, and clicking 'contact us' just brings me back to the top. I have already emailed with Stripe and they said Squarespace has to help me set up the API keys. Please help me.
  20. Site URL: https://darasenders.com/allcollections Hi There: I HAVE A FEW QUESTIONS PERTAINING TO THE VISUAL LOOK OF MY ECOMM SITE. On the ecomm page of a site, is there a way to add custom color swatches to the bottom of the product. Is it possible to show the sizes in boxes and not in a drop down box that also keep track of inventory so if a size ans color is sold out the size will be faded? these photos attached are from shopify, but I really don't like shopify and prefer square space. Is it also possible to have a comments section in the ecomm product page for customers to leave their reviews about the product is it possible to have a full ecomm store with some merchandise showing it will be available to order on a specific date? I am launching my collection in drops and I want to show everything in the same store page but I dont want it to say sold out if it is not ready to be ordered. It will say sold out because there wont be inventory available for the specific product because I have my page set up that items without inventory say sold out for products that have been sold out. I hope this made sense. any info on this is appreciated. thank you so much!
  21. Site URL: https://mistoa.mx/tiendalavabos/ Hello, I recently added categories to filter products on my shop. However, when I select a category, the page reloads and takes me back to the top, which results in a terrible experience. https://mistoa.mx/tiendalavabos/ password: 1234 I already contacted Customer service, but they said it was intended behavior 😞 Any idea on how I can fix this?
  22. Site URL: https://www.hollygrows.co.uk Hi, I want my site to show two items per row rather than one but I can't work out how. Password is hollygrows. Thanks
  23. Site URL: https://broccoli-parrotfish-lhd7.squarespace.com/config/design/product-items Hello, I'm trying to remove the "Select" that is coded into the drop down button on variants so that I can use my own branded language. please see the image attached - I'd like to delete the "Select" right before "Pick A Place Setting Style." Any help would be so appreciated!
  24. Site URL: https://www.realestateanalyzers.com/buy-now Hi Everyone! I am creating a pricing table and am trying to get the link that adds a product to the cart and directs them to checkout. I have Express Checkout enabled and am able to get it to work by adding a button below the pricing table but is there a unique URL that I can add to the button within the table? See image below for screenshot of site. Site password: spreadsheet1 Thanks in advance!
  25. Site URL: https://www.formeonline.co.uk/ Hi all, I'd love to allow customer accounts but when I do the first menu option in navigation is "sign in" and I can't move or edit it or even just hide it. Thanks in advance Clare
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