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  1. Hey All, We are in test mode on our commerce site and when you get to the review page it is not showing the quantity in the QTY box. You can clearly see the price and subtotal, but it is weird that it isn't showing the qty. If you try to type in the box it jumps the qty to random numbers. Any idea what is happening or if it is just a setting we have missed?
  2. Hello, I'm intending to sell a service course. If paid in full for the year it will be 5% less than if paid with 12 monthly payments so there will be two different pricing options for the same product. I'm using Stripe for the ecommerce gateway. I don't really want to add the same item twice with two different pricing options on the main product page. Also, is it possible to have a 'I have read the terms and conditions' check box along with the terms and conditions before the user makes a purchase? Many thanks in advance, Chris
  3. Site URL: https://www.cherrycouture.co.uk/sample-sale I achieved my desired effect of having a sticky product description, this effect only looks good with a stacked image gallery. However i do not wish to have a stacked image gallery for the mobile site, i wish to have the slideshow as it has a stronger reading for the audience when on mobile site. I haven't found a specific code that can change the product gallery just for mobile. If anyone can have a look and see if they can have a code that can help this. If you like the sticky product description let me know i can send you the code. Thanks
  4. Site URL: https://pokerbling.squarespace.com/shop/p/goldelite-test Hi there! My client has a lot of engraving options available within his products, so I'm trying to set up an appropriate product page that incorporates custom engraving options. I just realized that I could add engraving options as linked products to the main product page, and customers could add those options to their cart and, when prompted, fill out the appropriate form so that they could check out with it. The only problem I'm seeing is that those additional engraving options are so far down on the page. I'd really love to move the "Additional Information" section to where the product description is on the page. I could also move the additional information to the left-hand side underneath the main product image. I'm attaching two screenshots to this post -- one with the first option, and one with the second. Either option would be great, but I don't know how to do it! Website link: https://pokerbling.squarespace.com/shop/p/goldelite-test Password: test123 Any help is much appreciated. Thank you!!
  5. Site URL: https://www.atelierhotelmotel.com Hi Guys ~ I have a shop with several collections, and need to change the way my template deals with top level shop pagination. I'm using the Brine template, and want my shop pagination to show the collections, not just: Shop/this product, as you can see in the screenshot. Ideally, I would like it to be displayed : Shop/collection/product Any help is super appreciated. Thank you guys ~
  6. Site URL: https://www.firain.com/ I hope someone can point me in the right direction. A client has created an online magazine. She wants to sell it through online shops as a digital download. I am struggling to find information on any issues that might arise from selling a digital download on behalf of someone else, as a product in your shop. Has anyone had experience with this method of selling an digital download? Thanks, Jo
  7. Hi there, I have a client who would like me to add a store to their existing website. Just wondering what the best workflow for this would be. • Turning the site to private for the period of the build and using an under-construction type of page in the interim. • Duplicating the site, doing the work on the duplicated site, then replacing the original site with the duplicated one by changing the domain over to the new version of the site. Assuming this will affect their SEO etc? I'm thinking that turning the site to private for a period will be the simplest way? Is there a best practice workflow for this type of situation? Thanks in advance, Jess
  8. Site URL: http://carol-colin.squarespace.com/orangessardines-press My store is set up connected to Stripe to accept credit cards. Purchases have been made. But, my cart is not secure. I think I need to insert live API keys someplace. How do I do this??? I have copied and saved them. Incidentally, the Squarespace 'contact us' to email for help is broken, as far as I can see online. The page loads as a long column of black on white text, and clicking 'contact us' just brings me back to the top. I have already emailed with Stripe and they said Squarespace has to help me set up the API keys. Please help me.
  9. Site URL: https://darasenders.com/allcollections Hi There: I HAVE A FEW QUESTIONS PERTAINING TO THE VISUAL LOOK OF MY ECOMM SITE. On the ecomm page of a site, is there a way to add custom color swatches to the bottom of the product. Is it possible to show the sizes in boxes and not in a drop down box that also keep track of inventory so if a size ans color is sold out the size will be faded? these photos attached are from shopify, but I really don't like shopify and prefer square space. Is it also possible to have a comments section in the ecomm product page for customers to leave their reviews about the product is it possible to have a full ecomm store with some merchandise showing it will be available to order on a specific date? I am launching my collection in drops and I want to show everything in the same store page but I dont want it to say sold out if it is not ready to be ordered. It will say sold out because there wont be inventory available for the specific product because I have my page set up that items without inventory say sold out for products that have been sold out. I hope this made sense. any info on this is appreciated. thank you so much!
  10. Site URL: https://mistoa.mx/tiendalavabos/ Hello, I recently added categories to filter products on my shop. However, when I select a category, the page reloads and takes me back to the top, which results in a terrible experience. https://mistoa.mx/tiendalavabos/ password: 1234 I already contacted Customer service, but they said it was intended behavior 😞 Any idea on how I can fix this?
  11. Site URL: https://www.hollygrows.co.uk Hi, I want my site to show two items per row rather than one but I can't work out how. Password is hollygrows. Thanks
  12. Site URL: https://broccoli-parrotfish-lhd7.squarespace.com/config/design/product-items Hello, I'm trying to remove the "Select" that is coded into the drop down button on variants so that I can use my own branded language. please see the image attached - I'd like to delete the "Select" right before "Pick A Place Setting Style." Any help would be so appreciated!
  13. Site URL: https://www.realestateanalyzers.com/buy-now Hi Everyone! I am creating a pricing table and am trying to get the link that adds a product to the cart and directs them to checkout. I have Express Checkout enabled and am able to get it to work by adding a button below the pricing table but is there a unique URL that I can add to the button within the table? See image below for screenshot of site. Site password: spreadsheet1 Thanks in advance!
  14. Site URL: https://www.formeonline.co.uk/ Hi all, I'd love to allow customer accounts but when I do the first menu option in navigation is "sign in" and I can't move or edit it or even just hide it. Thanks in advance Clare
  15. Hi, I have ecommerce advanced site and want to move "LOGIN" to under a Folder (want to create "for members" folder where other links will live in addition to login. Is that possible? Thank you! Mari
  16. Site URL: https://www.lornewine.com We are on the Advanced Commerce plan, and the majority of the items we carry in our shop are limited and seasonally unavailable inventory. I want to automate the process of hiding sold-out items, instead of labelling them with the SOLD OUT icon. Can anyone help with this? Thank you so much in advance!
  17. Site URL: https://indigo-hexahedron-khcs.squarespace.com/shop Hi all, I'd like to be able to offer the ability for the customer to make savings if they buy multiple items. There is some cured meats and cheese's priced at £5 each, is it possible to have 3 for £12, which would also work 6 for £24 etc etc. https://indigo-hexahedron-khcs.squarespace.com/shop password boscotogo Thanks, Kyle
  18. Hi there, We're looking to add some custom coding to our website storefront, but I'm not sure what I should add, or where I should add it. Basically certain items that are being sold should display the price followed by the text "/lbs". We'd like the numbers in the quantity field to display that as well (so 1lb, 2lbs, 3lbs etc.) Not every product will need this displayed either, just certain items like the ones in the picture. Can anyone help? Thanks....
  19. Site URL: https://sanitisethis.co.uk I would like customers to be able to see their full total, including delivery on the shopping cart page, before they go to checkout. Is this a possibility?
  20. Site URL: https://sunny-sundays.com/getbalmy/naked Hi, The quantity form field is showing up on this product details page (https://sunny-sundays.com/getbalmy/getbalmy) but not on this page (https://sunny-sundays.com/getbalmy/naked) and I don't know why. I've indicated for both pages that I want the quantity to appear, but it's not on both. How can I fix this? Thanks!
  21. Site URL: https://www.aspiritech.org/ We would like to set up a silent auction page for a non-profit client. Items would go on auction 20 days prior to the event, and we'd like people to be able to view the items/descriptions and bid. Does Square have a pluggin for that? Is there a 3rd party pluggin that works with square for this?
  22. Site URL: https://www.realestateanalyzers.com Hello. Is it possible to modify the order confirmation page so I can add additional text directing and linking the purchaser to another page on my site to help them get started? Thanks!
  23. Site URL: https://www.realestateanalyzers.com/buy-now I am working on building a pricing table through a 3rd party. I have express checkout enabled so that when I add a product block button and someone clicks the button it automatically adds that item to the cart and takes them to checkout. The 3rd party allows me to add a button with a url that I would like to replace the product block button since it looks nicer and is embedded into the pricing table. I am trying to figure out what url I need to enter within the 3rd parties website that will allow me to do this. Hope this makes sense. Thanks! Dan
  24. Site URL: http://regeneratechange.com Is it possible to send payment from different products on my site towards separate accounts? My business partner and I sell registration to our workshops and classes on our site, and the income from these is directed to our business account. However, we also sell copies of books that we've written, and we'd like to set things up so that book revenue gets sent to our personal accounts. From what I can tell, Squarespace can take either Stripe or Paypal as the payment processor, but not both at the same time. And once payments reach the Stripe or Paypal interface, there's no way to tag them so that they can be sent to the appropriate account. Am I missing something?
  25. Site URL: https://octopus-squid-al9k.squarespace.com On my main shop page, the preview images are not displaying correctly. It is showing the same image for all three products. The image is also an old image that I have removed. When you click on the items the correct image is displayed on the product detail page. https://octopus-squid-al9k.squarespace.com Pass: 1234 Any ideas? Thank you!
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