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  1. Site URL: http://www.cobbledstreetshop.co.uk Hi, When you click into one of the main categories, only the category that you're viewing and the subcategories are visible, and the other main categories close - how do I alter the template so all categories stay open please? Thanks
  2. Site URL: https://www.thesmokist.com/smoking-pouch-2 Hi! Looking to add a 2nd button on the product page for this client. They want to link the option to their Amazon listing for each product. Is there a way to add an additional button so it would show up on both the product page and the product summary blocks? Like here: https://www.thesmokist.com/smoking-pouch-2 and here: https://www.thesmokist.com/products/smoking-pouch
  3. Hi there. I have a product display page that shows the product image on the left, but that means when viewed on mobile the page begins with the product images rather than the name of the product and details. Has anyone found a nice way to fix this - for example some custom cost that would swap the columns around on mobile so the image block would appear second (as though the product images loaded on the right hand side of the page). Thanks for any help
  4. Site URL: https://www.promaxxtool.com/ I want to send my abandoned cart emails at 30 minutes or 1 hour. I've never seen much success at the standard 24-hours. Is there a way to adjust that timing? My only other current solution is using my Mailchimp account, but it doesn't seem that function is supported between Mailchimp & Squarespace. Does anyone have any other solutions? Or @paul2009 @tuanphan do you guys happen to know if variable timing is a feature in dev? Thanks!
  5. Hi! i'm helping a friend with her website, she is a yoga teacher. She has multiple class options (eg Monday class, Tuesday class etc). She wants the customer to be automatically sent the correct zoom for the day of the week they purchase (but not have access to other day's codes) I've looked into digital downloads but this isn't suitable for various reasons. Thank you!
  6. Site URL: http://gasolineandus.com Hi. We launched mid-2020 and are looking to make some updates to our site this year. I just saw this Feedback forum and would really love to get some. Most of our visitors come from mobile so mobile and desktop feedback would be greatly appreciated. Thanks!
  7. I'm wondering if it possible to set up access-restricted pages that can be unlocked via a "currency" of some sort. For example, a user would be able to purchase 10 credits with say $x.xx; each credit would then be consumed to gain access to a page and only that page. This isn't a subscription as the user is purchasing access to an individual page. I am wondering if it is possible, and if so how, to set up an on-site currency system (purchasable through USD) which can be consumed to gain access to a single page.
  8. Site URL: https://theurbanprofit.com/merch Hello All, I am looking for a way to add text to my product page https://theurbanprofit.com/merch. I would like to have shipping, return, and etc. verbiage featured. I've tried a few code snippets from previous posts. But unsuccessful so far.
  9. Site URL: https://www.fortedleather.com/shop/p/1d503l9jkg8cxg49jicorp2rq0gr3l Hello! I've recently moved over the Square space from Etsy, and i'm struggling with one aspect regarding stock variations. For example, on Etsy I can have my item (e.g. a wallet) with 2 in stock, as I have enough leather in stock to make 2, as these are made to order the customer can pick from a range of 3 different thread colours, on Etsy, the stock of the item is tracked, rather than each thread colour variant individually. On my Square Space store, the only option I can find is to track the stock of each variant separately, so if I want to offer 3 different thread colour options, I have to essentially have 3 entire wallets in stock, rather than just two, both of which can have a custom thread colour. Is there anyway around this? TL:DR, I want to track the stock of my made to order items which have a custom aspect, rather than each variant.
  10. Site URL: https://www.shopmianicole.com Hello, I would love feedback on my e-commerce website that I just recently got up and running. Thank you so much for your help!
  11. Site URL: http://www.luxcups.com/shop I am looking for the built in option to show the categories on the left hand side (like the marta template image attached). Im currently using the Brine template but I am unable to find the option in either Brine or Marta templates. Am I missing something?
  12. Site URL: https://tankerfitness.squarespace.com/ How can I eliminate payment option from the checkout page??? I want customer to process the order with purchase order invoice. Let say a customer go on the site, add items to the cart and go the check out cart and only provide "Name", "Address" & "Contact number" to process the order. Thank You M. Asim
  13. Site URL: https://www.mattiaantonelliofficial.com/store/adobe-lightroom-dolomiti-preset-pack Hello, can you please help me with this request? I would like that a customer will be redirected to the shopping chart from the same button used to add an item to the cart. Once a customer clicks "add to cart" it would be great the button switches to "view chart". Anyone know how to do it? Many thanks for your time. Mattia
  14. Site URL: http://www.amovintage.com Hi, I was looking to edit my font for 'you might also like' and whilst the suggestions are coming up, there is no actual text to be found. I have tried googling and searching all the pages to my site but cant find it anywhere, any suggestions would be really appreciated. Im really struggling with this one and it looks so awful as there is no explanation on the pages to potential customers as to why it is happening! I have recently published my store so am unable to give a password. Thank you
  15. Site URL: http://sawapopup.squarespace.com Hello, I am using an Instagram block on my website. I would like it to show my entire Instagram feed on the website page, however Squarespace limits the number of posts to 20. Does anyone know of a code I could use to show all my IG posts directly on my website, and not just the last 20 posts? My website is not live yet.
  16. Hello! Our site offers virtual instruction, booked and sold through Scheduling. What complicates this is that we also send a package of physical items to the customer prior to the scheduled class time. Scheduling doesn't offer the functionality of fulfillment that Commerce does, but we need it in our case. Ideally what would happen is: Customer books a class --> Customer/billing/shipping information gets sent to Pending Orders (within Commerce, Orders) --> We print a label and mark the item as fulfilled --> Order Fulfilled Notification with Tracking number gets sent to the customer We created custom forms in scheduling to capture address fields. Currently, we have Scheduling feeding customer/shipping information into Shippo, through a Zapier connection. Shippo is also integrated to our Squarespace account, but i'm not sure what information it feed back to squarespace and how I could leverage this(?) Once Shippo receives a new appointment, it creates an order which we can then print a label from. I now need to build a trigger that (once a label prints) sends an email to the customer with tracking information from Shippo/Shipping fulfillment, and marks the order as complete. Any suggestions on how to do this? I explored Mail Chimp, but they don't integrate with Shippo, and even if there is a way to do this, ideally I would like all communications to be centralized from one source. All help is appreciated! Dan
  17. Hello, I have a BIG problem with the new e-commerce site I am about to launch in Spain. I need to have different shipping costs depending on postal codes. I have read this is only available for USA and Canada, how can this be possible? Not even the advanced commerce plan supports this... I have been doing research to see if there is a plugin we can integrate to change this and I cant seem to find any solutions.... Has anyone solved this problem? Thanks a bunch!
  18. Site URL: https://www.oliverjwoods.com I would like to run a free shipping offer at the same time as a subscriber 10% discount. But is there a way to prevent users from combining? Ideally allowing them only the bigger discount — for example if the free shipping is a better discount than 10%, then they automatically get the free shipping. Thanks in advance for any pointers!
  19. Is there a way to create a paginated shop page? Much in the same way the CMS allows you to choose how many thumbs display per row, it'd be great if the same feature applied to how many product rows display vertically. That way we'd be able to paginate or infinite scroll shop pages and help reduce load times, etc..
  20. Site URL: https://falcon-avocado-k4w3.squarespace.com/ Hello! I'm working on setting up a photography print shop site. Currently using the Palmera template (pw is "georgia"). I would like to reduce the size of one specific image at the top of the page, and reduce vertical padding as well (see attached images), so the first photo is peeking from the bottom of the screen. I've tried this recommended way, but could not get it to work for me. Any ideas? Thank you!
  21. Site URL: http://www.hausofvain.us Hello all, I would like the mobile version of my website to have two-three columns on the product pages instead of one. Before the latest update, I was able to rotate my phone when viewing online, and there would be three products visible per row. Now, there is only one product per row, which makes each product seem like a "featured item," as each product covers the entire screen. I know that Squarespace has made it impossible to change the columns for mobile with the latest update, but I searched ways to do it via custom CSS. I tried to use the code myself that I research, but to no avail. Ie: when visiting my site and clicking the Vintage Shop category in the header, then selecting a subcategory, let's say Sportswear, I would like for my site to have two-three products displayed at one time, opposed to one big block featuring one item. I have a ton of products, and being that ecommerce is the go to form of shopping nowadays, I would like for it to be easier for the visitor to view all of the products. Having 2-3 products viewable at once literally doubles-triples the exposure that my products have to the visitor. Any help with this would be greatly appreciated!!! thank you very much in advance!
  22. Site URL: https://www.dustandsunshineleather.com/shop Hello, 1 - I would like to limit the number of products shown on my client's main shop page. Is that possible? As it stands, when a customer goes to the shop, it's quite overwhelming. 2 - I'd love to have a thumbnail image for each category be the first thing a customer sees on the shop page. Is that possible? They would have to click on the thumbnail or the category name listed in the left-hand column to get to the full list of products within that category.
  23. Site URL: https://www.michael-and-rose.com See attached image. My client is wondering if there's a way to display the "SOLD OUT" on the shop page for applicable products.
  24. Site URL: https://bymaza.co.uk/shop Hi all, I wonder if anyone knows how to make product items wiggle (or other effects)? (PW to page is Chunky123) Thanks, M
  25. Site URL: http://sawapopup.squarespace.com Hello! I am working on an e-commerce site using the Ventura template. On mobile, the categories type bar requires a left-right scroll which isn't instantly visible nor intuitive. Many people who tested out the site didn't understand that they had to scroll left-right to see the different categories. Does anyone know of a code I could use to limit the category titles to the width of the mobile screen, in a way that all categories become instantly visible and don't require a horizontal scroll?
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