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  1. Site URL: https://www.friendsofdevilslake.org/ We would like to add an image of our president's signature to our donation receipts, but the stock editor does not offer an "insert image" icon, nor an opportunity to edit the code. Is it possible to add an image to donation receipt notifications? Thanks! Nick
  2. Hi all, I wondered if anyone can help. I haven't yet got a commerce site but I am wanting to know if there is a functionality that would allow me to put a minimum purchase price for an item with an option to then donate more should someone want to? a bit like a minimum bid. Or whether the commerce only lets you create a fixed price for the item. Is anyone able to show me the backend of their commerce site? So I can see how a payment system works on square space. Thank you everyone.
  3. Site URL: https://www.newcanaanrotarylobsterfest.org/ When using the shopping cart on a commerce site for a nonprofit event, how can I add options for the customer on checkout? Want to add a line for an optional donation Want to add a line for an optional 3% transaction fee recovery fee
  4. Site URL: https://branchesofhope.org.hk I'm working at a non-profit and we're updating our website on squarespace. Right now, we're having trouble managing on the donation panel. Our finance department would like the donation information to auto-populate into a Google Sheet. Is there some kind of code or something that can do this? How are you handling the management of donations?
  5. Site URL: https://www.aeufoundation.org I was wondering if there was a way to have the total amount raised in donations displayed on a page (that's also updated after every contribution)? I know that Squarespace keeps a record of all donations and wanted to know if that information can be accessed on a page through javascript. The idea here is to use code injection to embed the amount on an existing page.
  6. Site URL: https://bethlehemhebrewcongregation.squarespace.com/ I am desperately trying to figure out where I can edit the contents of the donation confirmation page. I can't find it anywhere! Does anyone know how I can edit that page that appears for customers after they've donated? If not, is there a way to create a new confirmation page and make that the new donations confirmation that customers are directed to after donating?
  7. Site URL: https://www.culikid.org/donate The client wants to be able to add a descriptive paragraph to accompany the donation form. See current page here: Donation Form That is actually a /...secure.squarespace.com/checkout/donate... page. I was able to customize the messaging [e.g. email field message, contribution field message, etc.] on that page but it does not allow for customizing, or adding additional text. I created this page: https://www.culikid.org/donate The outlined box to the right is where I have attempted to embed (it didn't take) with: <iframe src = https://secure.squarespace.com/checkout/donate?donatePageId=5934052903596eae57d12bda&ss_cid=10b04f94-b672-424a-ae11-be8030349c5c&ss_cvisit=1584056367364&ss_cvr=e273f501-7f00-4aa2-a980-d9611c646a43|1584030690847|1584035188051|1584056367497|3 width = "555" height = "200"> Donation Form </iframe> I tried CODE as well. Wouldn't work. Error message noted, "That page is no embeddable." How can I have both text and the donation form on the same page?
  8. Good day Squarespace community, I would like to know if Trinidad and Tobago is a supported country by Squarespace donations. Trinidad and Tobago is supported by PayPal while it isn't supported on Stripe and PayPal Payments Pro (formerly Website Payments Pro) is only available in the US, UK and Canada. Does this rule out donations for my website or is there another option i can use? Thanks for reading!
  9. Hello! SquareSpace Novice here 🙂 I added a nice little Donation button to our website but my only complaint is that it is WAY too small I've been trying to mess with the CSS to absolutely no avail Can someone please help me make this bigger? Thank you!
  10. Site URL: http://lrcss.com I'm looking to CC my in-house accounting team a copy of donation notifications whenever they go out from squarespace. How do I do that? I know I can download a CSV of transactions from the Donation section in the home menu but they want actual copies of the emails that go out to donors.
  11. Site URL: http://lrcss.com How can I add a donors address into a donation notification message? I'm attempting to use the donation notification as an official tax receipt for donors and one of the things I am required to include is their address. I know we collect that when they complete the donation transaction so I assume I can pull it into the email using a JSON variable I'm just not sure which one? Thanks for helping me out!
  12. We have a custom form on our website for donors to give, and the additional information field includes info to which specific fund they want to give. However, when that donation is processed through Stripe, the additional information field is not reported. Thus, for our accountants to have knowledge of which fund the money should go to, they cannot see it in our Stripe reports. Any ideas as to how to get this additional information which is very important reported over to Stripe in all transactions?
  13. I am creating a new site with the Bedford template for a client and am working on the donation feature. On their old site they have it setup to send an email to the person that makes a donation and would like the same thing on their Squarespace site. I have worked to replicate their old email as much as I can using the Commerce > Customer Notifications section of the admin but have something that I am not able to replicate. At the top of the donation email, my client would like the customer's name and address to be listed. Their name is easy, since it is one of the 4 JSON variables listed here for donation emails: https://support.squarespace.com/hc/en-us/articles/206540797-Commerce-email-notifications However, that leaves street address, city, state and zip. Those are collected in the PayPal form but I don't know how to get them to show up in the donation email. If using the PayPal text fields isn't an option, can I create custom text fields in the "Additional Information" section of the Donation Block edit window that will create custom JSON variables that I can place inside my donation emails? Thank you in advance for any light you can shed on this issue.
  14. Hey all! I'm running into some issues with the native in-site search Squarespace offers. I know there's options to hide blog categories, tags or entire blog pages from Google search. Is there a way to hide specific pages, category/tag pages or anything from the native in-site search? I've got a couple separate use cases... I have an old blog that needs to stay up because of some legacy tie-ins. I can't disable. I have it hidden from search engines, but the content still shows up in the in-site search and I don't want it to. I have a few specific tags for some blog items... one is "deer-elk" because I want them sorted together when displayed in a summary block. However, now when you search for "elk", ALL of the items tagged "deer-elk" show up even if they only have deer content. I'm really just trying to clean up my search results and keep 'em all relevant.
  15. Hi all! Might be a silly question. I work for a charity and we are looking into having PayPal donate as an option for our donors to give online in the USA. I've been looking into SquareSpace Donation block and really enjoy the features and trackability of who has donated - so we can thank, gift and update.We already have our own website irrelevant of SquareSpace... would be still be able to use SquareSpace features. Is there a way of building it in. Thanks in advance!Franki
  16. Hey, We are a non-profit, and are currently the victim of card testing. It seems like a script is being run with stolen cards that uses our Donation Checkout URL to make $1 transactions. I have reached out to both Stripe and Squarespace - they claim they are aware of this. I am refunding the transactions as they come in. I am totally frustrated with a few things. The main one being that there is simply no reCAPTCHA support for Donation Blocks, only regular form blocks. This seems like a major oversight. Secondly, whoever is doing this is able to bypass our additional forms that have required questions. I am not sure if they have an old checkout URL, or they are just able to ignore those fields. Squarespace Support has not been that helpful, other than the usual "We take this seriously". I asked if I could get a follow up and updates, but I was told they don't do that. This has been quite a headache and really puts SquareSpace in a negative light. Ryan P.S - There is reCAPTCHA for submitting this question, but not for Donations. Insane!
  17. Found the following code in a thread in SS answers but it is doesn't work. Any suggestions would be welcome. .donation-block .sqs-donate-button { font-family: "basic-sans" !important; font-weight: 400 !important; font-size: 12px !important; letter-spacing:1px !important; } Thanks! @hollykandesign
  18. I am interested in customizing the wording on the Donation form page; this is the page that follows clicking a Donation block button. 1) Is it possible to do something as simple as modify the instruction text above the amount options? 2) Is it possible to modify any of the headers on the form? 3) Is it possible to add an explanation to the "Other" amount field?
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