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  1. Site URL: https://www.heatherwineryoga.com/ I have a client that wants to remove the 24 hour deadline to download a purchased digital product. Does anyone know if that's possible?
  2. Hello, How do I prevent showing the digital files online and instead allow the digital files to be sent over emails only? Also, if there a way to extend the email expiry (currently its 24 hours).
  3. I'm planning to host a virtual summit on Squarespace. I don't have a summit package; on the advice of someone who has self-hosted and done the package deal and prefers self-hosting, I'm planning to use YouTube for videos and make pages on my website for each day of the 3-day event. We will have 15-20 speakers. Has anyone had experience with this/have tips or advice for me?
  4. All, Good afternoon! I'm exploring starting a new ecommerce site selling some specialized digital products and I was wondering where the digital data is hosted and if there are any speed limits on downloads. A typical digital product of mine should only be 2 - 5 MB, so I want to make sure there won't be any traffic issues. Secondly, I was wondering if we can break down the categories into sub-categories. I may end up with a category structure like the following: - Level 1 - Level 2 - Level 3 I didn't see anything that looked like that, but am only evaluating a demo site and am not sure if that is possible. Finally, is it possible to create filters that would allow customers to quickly find products across categories? I want the customer experience to be as easy as possible. If anyone has any questions, or if I've used the forums incorrectly and it would be best to break up my questions into separate posts, please let me know. Thanks in advance for any assistance, hope all is well and have a most blessed day! Peace, Pete
  5. Hello, Hoping I found the right crowd. I am offering a PDF download as a free gift for signing up to our newsletter. I have all the emails automated but I can't -link the download to the automated email -get the the link to auto download vs. open in a new page Is there a way around these? Thanks!
  6. Site URL: https://www.tattnessco.com/ I am trying to upload a DVD movie as a digital download for purchase in my website's shop in order to reach more customers with my product. I read Squarespace's help articles regarding digital products and I understand files can be no larger than 300MB. The original files for the DVD (menu, chapters and bonus features in separate video and audio files) are well over the file size limit (4.05 GB), therefore I created a zip file to reduce the file size but the zip file is still too large (3.88GB). I could remove the bonus features to reduce the file size however I feel that may not work and I would prefer to have the original DVD in it's entirety for purchase. How should I go about this? Would uploading the DVD to a file sharing site requiring a code to download be ideal? What are some examples of some sites? Thank you.
  7. Hi, I am looking to sell a digital product but this is customized based on the customer. I saw that for the digital product, an existing file has to be available for download but since this is going to be customized, I was wondering if it was possible to upload a file onto a customer account. Thanks!
  8. Site URL: https://challengebonheurdemo.squarespace.com/config/ We're selling online courses (hosted on a different platform). It's a digital product, but it's not a file. It's a unique link. How can we send an individually UNIQUE link to each customer as their private invite link to the course? I'd like that after they purchase, an email will be sent to them with their private individual link. Currently this is hard in squarespace because of the (1) blanket email regardless of which product they purchased and (2) I didn't see any way to specify a list of links to send etc. Another workaround is to send them an individual gift card I guess but not ideal. Even in that case, I didn't understand if that's possible (if I can specify the gift cards). Is this possible via squarespace email campaigns maybe? I assume this might not be possible in squarespace and might need an external automation, but I wanted to verify and also ask in that case which automation would you recommend best (zapier? mailchimp / marketo etc?)
  9. Site URL: https://join.oraclegirl.org/product/karmic-delete-6-2-source-connection-recalibration-mp3/ I'm wanting to have donation based pricing on my website for digital products. Is there a third party payment processor that would do this and how would i integrate that onto my site? I've left an example of exactly how I'd like it to work. Someone can name their price, yet a minimum donation amount is in place. Thanks :)
  10. Hi, I have a prospective client who wants to sell a 30-day video rental; basically, she wants her customers to purchase access to individual video content for 30-day periods. Is there a way to set this up with Squarespace or with any integrations or other services? Thanks in advance for any guidance. I don't have much experience with ecommerce on Squarespace!
  11. Site URL: http://www.bross.com I'd like to be able to give customers a digital version of a music album after they've purchased a CD. Is there a way to generate download links that I can then send to them?
  12. I have many digital products that I want to discontinue at the end of the month, but their standing on Google is not one that I want to give up or even break the link. Is there a way to have a digital product show as discontinued? I am working with the Avenue template also.
  13. Hi, we have digital products set up that have audio file downloads. I'd like to get a link to the audio file of the products I've uploaded so I can link to them from my email campaigns. Ideally, I'd like to upload these files via FTP to the assets folder but there is a limit of 10mb and my file size is 80mb. Does anyone have any suggestions that are possible without uploading the file to a third party system? Thanks, Max
  14. Site URL: http://www.michaelluckemusic.com Hi, I'm new to Squarespace and trying to get a Store set up the way I want it. I sell sheet music, but due to copyright issues, several of my items are sold on another site. However, I would like to have all of my items grouped together in the same space, regardless if they are being sold directly by me, or not. Here is a link to my store page - https://www.michaelluckemusic.com/store. I currently have it set up so that the items directly underneath the "Transcriptions (Published)" banner are contained in a few List sections, and the images are clickable to pages that I created by hand, kind of mimicking the Portfolio style. Underneath those lists is currently my only product being sold directly by me, the Tal Cohen sheet music. I'm wondering if there is a way that I could enter all of my items as Products on this page so that I will be able to sort them easily, and make use of Tags and Categories. The problem is that those items of mine that are being sold on another site should have a different looking Product page. One without an "Add to Cart" button and a link to the item in the store on the other site. Any ideas would be greatly appreciated, and even a completely different approach might work. Thanks!
  15. Site URL: https://jaeminfrazer.com I'm selling an Audiobook + Ebook bundle in my store. I can upload the Ebook fine, but want to deliver customers a private link to Soundcloud so they can access the audiobook after the purchase. Any thoughts on how I can do that would be appreciated. Thanks
  16. Hi Guys, This is an update to a post I made yesterday. After pretty extensive research, I have determined what I was trying to do is currently not possible with SquareSpace. I have lowered my expectations and want to try Plan B. 😂 I am trying to create a digital product (mp3 download) that can be sent as a gift with a personal message. I created a digital product with the download and then created a custom form that is triggered when someone clicks Add to Cart. The form collects the recipient's email address and a personalized message. However, I have not been able to figure out how to access the email address or message to do anything with them (for example, I would still like the giver to get an order confirmation/receipt - but I would like the recipient only to get the email with the personalized message and link to the download). Any idea if this is possible? Any insight would be really appreciated! Thanks! John
  17. Hi Guys, I'm an artist and would like to offer personalized e-cards with corresponding mp3 digital downloads of original music. I understand that it is not possible to offer variants of digital items, so I will need to make each a unique product. I believe I can create the products and set up the form for personalization without an issue. However, I am wondering if it's possible to implement my vision for delivery. After a person selects, personalizes and purchases an image/music combo, I would like the recipient to get an email with a standard subject ('A gift for you!'). The body of the email should display the image, the personalized message, and a link to the mp3 download. Is this possible? Any help would be appreciated!
  18. Site URL: https://www.firain.com/ I hope someone can point me in the right direction. A client has created an online magazine. She wants to sell it through online shops as a digital download. I am struggling to find information on any issues that might arise from selling a digital download on behalf of someone else, as a product in your shop. Has anyone had experience with this method of selling an digital download? Thanks, Jo
  19. Site URL: https://donoreggcompanion.squarespace.com/ Hi, Background info: I am setting up a small business that helps women with the overseas donor egg process. I have written a guide that is basically step-by-step about what to do.... I have a digital guide I want to sell online. Its far too long to create as a PDF - so I have set it up as a blog (well I have only done a few blogs for now it case it doesnt work). My issue is - that if you sell digital products the link disappears after 24hrs....I want the link to be accessible longer than that - and be accessed by a password....is this possible? Is it possible that they can change the password after they have received the link? My main issue is that I dont want the ebook forwarded. Do I set it up as a service so that after they purchase - they get an email with a link to the blog (which I assume I can configure in the email settings?). For now I have removed the shop page so when you click on Services - and Access the Guide - it will take you straight to the blog (which is the beginning of my ebook). Pls excuse the other noticeable errors...lol....this is still WIP. My painpoint is really sorting out how these women can access the guide. Thank you! Nat
  20. Site URL: http://www.janekgwizdala.com Hi, Our business relies heavily on pre-orders for digital products, and we were unaware before we moved our entire business to Squarespace that this does not seem to be offered in any way that I've been able to find thus far. Does anyone know of a workaround? Thanks!
  21. Site URL: https://www.my-melodies.com/ Hello, I am self publishing a few piano books on my Squarespace site. Currently I have the physical books and digital Play-Along tracks as separate products, but would like to offer an option to bundle the physical books with the digital Play-Along tracks. I have set up a product variant for that option, but can’t figure out a way to automate a digital download email sent to the customer. Does anyone know if there is a way to do this or a work around to offer this bundle? Or if that’s not possible through Squarespace, maybe to send an automated unique download code for the digital play along tracks? Any help with this would be greatly appreciated! Thanks, Brock
  22. I have created a digital product on my site i have done a dummy run for trying to download the product but when i click the link it dosnt download i just get a pop up that says the site cant be reached
  23. Hi everyone! I am trying to offer digital downloads on my store and need some help with how to get started! I’m looking for someone to help me that has sold ebooks/downloads/courses on their Squarespace site before! Thank you so much!
  24. Site URL: https://www.peterberzanskis.com.au/architecture I think I know the answer to this but I'm hoping I'll get a different one. I'm building a site to sell my photographic art. I'd like to offer digital downloads and physical prints. I can't seem to be able to do both on the one image. I could list digital and physical products side by side or run separate pages for digital and physical images but either option is messy. Is there a work around that you can suggest. Thanks in advance
  25. Site URL: http://http%3A%5C%5Cwww.TheSonicaProject.com I'm developing a software that is currently in the alpha stages for Mac, Windows and IOS. I'd like this site to be a simple password protected login, then have a download installer for OSX and Windows 10. What's the best template to start from. I was leaning toward "digital product" but I'm not selling this yet (and it will likely be freeware/opensource in the end). Is there a template that's a good start for this?
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