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  1. We want to move a community group's website from a Wordpress site over to a new Squarespace site. Does it have to be under an individual's account? The people who will build and maintain the site are not the people who are responsible for paying for the plan, the domain etc (that's the committee chair and secretary) - and any of these people are likely to change fairly regularly. We do have a domain name already which is being transferred to the group, and I think it would be better to keep that where it is currently hosted (with an Australian company).
  2. Site URL: https://jilliciousfoods.com We are using Mailchimp to send automated emails to people who (1) sign up for our newsletter in our footer or at the bottom of our homepage, or (2) complete the contact form on our Contact page. We would like to somehow integrate our store with Mailchimp, too, so that when people make a purchase they are added to a separate Audience in Mailchimp. But I don't see integration options under Commerce. Is this possible? Thanks!
  3. Site URL: https://www.nevchem.com Hi, I am looking for suggestions/recommendations or input on if this project is possible with Squarespace. I work for a chemical manufacturer. We are looking to set up an online portal where some of our customers can log in to review their past orders and place a new order. The portal area would have to be specific to each customer as we will be uploading an image of their past orders for their review. We will not be charging customers to log in as we are not selling our products on the site. I've been looking at the Member Areas but it looks l
  4. Hello , I really would like my customer sign-in link, to be aligned to the left of my bag instead of the right. I added a picture below so you can get a better picture on what I want it to look like 👍. @tuanphan
  5. My site has customer account that comes up with pop up sign-in. In some browsers the pop up is not happening and unable for customer to sign-in. Mobile version needs multiple tap to get sign-in pop up. Is there a way to change that pop up to a page since I created it with link. squarespace version 7.0- brine family
  6. Site URL: https://www.justgoodjuju.com Thanks to Tuanphan's help, I have the Customer Sign-in link renamed on our site and it works great when viewed on desktop. Can anyone give me guidance on how to make the same thing happen on Mobile? Code: /* CUSTOMER ACCOUNT SIGN IN LINK */ .Header-account span.unauth { visibility: hidden; } .Header-account span.unauth:after { visibility: visible; content: "VIP Customer"; }
  7. Site URL: https://fashionabm.squarespace.com/ I wanted our website to have customer accounts and a link to login/register on the navigation bar itself. Once I enabled customer accounts on the config page, the login link did appear but then the font for it clashes with the rest of the navigation links. How do I go about changing the font on the Login link? I read up on some of the support pages but it's not given me any luck. This is my first foray into this forum after years of being a lurker. I'd really appreciate your help!
  8. Site URL: http://www.runtobeer.ca Am I missing something or is Squarespace missing an obvious way to manage subscription products and customers? There is no list of active subscriptions? There is no way to get customers who subscribed to a product on an email list. You can export a product but have to manually edit out the duplicate orders for each month and find the cancellations. There is no way to even see how many subscriptions are sold? Or cancelled? Does anyone have any work arounds or can suggest another platform to use that integrates and better manages this?
  9. Site URL: http://revelucent.com Hi Is there anyway that we can change the Customer Account Profile Tab typeface as following the rest of website font? At least the customer name? I really don't like that typeface. Thanks!
  10. Site URL: https://magnolia-sprout-wnbn.squarespace.com/config/commerce/checkout I need to have a way to communicate with the customer regarding their recent purchase. I do not see an existing way to send an e-mail through Sq.Space after the service has been fulfilled. I would like the order number, event name, and service items to be automatically generated with a section for them to respond next to each item. I also need to track these responses in a Google sheet. Can someone walk me through the best way to do this?
  11. I have a page in where I want to apply the sale price just to some client accounts and not to all of them, I would like to manage the sale price to specific accounts. Is it possible?
  12. Site URL: https://www.realbizmoms.com/ Does customer accounts need to be enabled to receive recurring payments?
  13. Hi there, Is it any way I can hide pricing for customers that are not logged in, and replace the add to cart button with a sign in button? Thanks, Annie
  14. Site URL: https://www.albaewineclub.com/ Is there a code snippet I can add to my site to display product prices & add-to-cart buttons ONLY for those who have created a customer account by subscribing to a product? Some sort of conditional statement to only make products available to those who have logged into their customer account? Thank you in advance! Cheers.
  15. Hi all, I'm looking to build a website for my client. For now, I need to build a typical website. However, a year or two down the road, they also want to add log-in accounts for their clients. The clients can register for their own usernames/passwords similar to the Squarespace commerce customer login. But the information on the customer page after the log-in will be different. Can a customized customer page (after log-in) be achievable on Squarespace platform (with a backend developer help, of course)? I just want to make sure it's possible before I build the site on this platform. If it
  16. Site URL: https://www.formeonline.co.uk/ Hi all, I'd love to allow customer accounts but when I do the first menu option in navigation is "sign in" and I can't move or edit it or even just hide it. Thanks in advance Clare
  17. Site URL: https://mushroom-finch-l53e.squarespace.com/ Is it possible to add credit to a customer's account so that when they purchase items at check out, that amount is automatically deducted from their transaction? I work for a company that sells art classes and sometimes if a class is canceled we give the students a credit rather than a refund to avoid having to pay back the transaction fee. I'd love to transition from the current platform we use over to squarespace, and I've built a pretty nice framework for a better site here, but I'll need to be able to transfer the credits that our ex
  18. Hi Everyone! I'm just looking for advise on whether or not squarespace is able to manage something I'm looking to do, if not how I might be able to go about doing it, and if it's just generally a good idea? I'm trying to build a website related to coffee sales. I havn't done much like this before but I assume if a customer makes an account their stored in a database managed on a squarespace server? I'd like to also be able to manage roasters in such a database. I'd like to store information like the roasters primary email, bean selection, their business name, etc. Can I easily make s
  19. Site URL: https://heptagon-ocelot-y6ec.squarespace.com/ Hello, I hope you the forum doesn't mind if I ask three questions, they are related. Firstly, my client would like to add a total cost figure (in pounds and sterling) on the cart icon. Currently, it displays the number of products in the cart. Is there a way of changing this? Secondly, I've added the option for 'Customer Accounts' however, I would like to change the text from 'sign up' to 'log in'. There doesn't appear to be an option to change this. And finally, I'd like to add a 'back to shop' function on the ca
  20. Hello, I have enabled customer accounts on my site. How can I edit the pre-made form that appears when a customer creates a new account? I want the "create account" button to redirect to a different page.
  21. Site URL: https://shoshinmatcha.com Site URL: https://shoshinmatcha.com hello, is it possible to customise the customer accounts section? for example if I wanted to add a new menu item in the menu once a customer has logged in? and that menu item contain something special? I cannot find anything online that talks about customising this part... cheers, JC
  22. I'm looking at our proposed site information architecture, and wondering if I need more than one Squarespace account to accomplish the goals. Essentially, this is the layout: 3-4 pages of information about the company as a whole (mission, values, contact, etc.) 3-5 sub-department sections (with 10-15 pages each) The department sections would have a completely different look/feel than the company section (probably a different template altogether), but the department sections CAN look the same as each other. I guess the question boils down to: can I use different
  23. Site URL: https://sundogbread.com Hi! How do I move social icons and customer accounts to be under page navigation? This is what it currently looks like This is what I want the nav bar to look like Thank you!
  24. Site URL: https://sundogbread.com/preorder Hi! How do I move the customer accounts sign in to be directly below the cart on the navigation bar? I would like to narrow the vertical spacing and have it be inline with the social icons on the left side navigation (not pictured). It currently looks like this: I would like it to look like this:
  25. Site URL: https://www.justgoodjuju.com We are trying to work with the Squarespace Customer Account functionality (rather than move to Memberspace at this time) but we have run into some significant issues. It would be actually be more efficient if we could actually enroll the user into the Customer Account rather than have it handled by SS (because there is no way for SS to alert us when someone signs-up or produce a list of all registered customers with the date they signed up) so that we can then manually add them to a MailChimp Audience and set a tag that identifies them as a regist
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