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  1. Site URL: https://www.ladyhestereats.com/order/4original Hi! My brain is going around and around with this. Hopefully I can explain it OK. I'm selling donuts, we offer packs. So individual, 4 pack, 24 pack and 40 pack. We offer 4 flavours, which change weekly. I want the customer to be able to click '4 pack' then be able to select which flavour they want and how many of each. Atm, people just add it in as a note. any suggestions/help??
  2. Site URL: https://www.huelamoart.com/gallery/p/gift-card Hi, I have set up a gift card with 4 values but when I visit as a user it shows 'SOLD'. The site is on the business plan, as far as I can see SS never retracted the gift cards for business subscriptions since their covid offer. Can anyone help? TIA (Thank you to all forum contributors, you have helped me with countless problems over the years!)
  3. Site URL: https://www.makingamericamiserableagain.com/ We just finished setting up our commerce website and would like someone with experience building the commerce websites to look it over to make sure it's set up correctly. We are having trouble with one particular section "Shop" and adding items to the break down of items listed under "Shop." Any referrals would be great as well. Coding is probably another area that should be looked at as well. Thank you.
  4. Hello there, I am new to Squarespace and using 7.1. In mobile, when I pull up a product, I would like to change the order of the information blocks below the product image. The current order is : image - product title - price - quantity - add to cart - description. And all of this has a significant amount of unnecessary space between it. I would like to order all my products in mobile view as follows : product title - image - price - description - quantity - add to cart. Also, I can't seem to change the font color on the upper right corner of the image (that show
  5. Site URL: http://www.peterotoole.ie/shop I was wondering how I could round these boxes below for Size and Quantity in my Shop and also on my contact form similar to what I have done with the other buttons on my site such as the 'Add to Cart' button. I was also wondering how I could align the whole section on the right with the top of the photo on the left in my shop. ie align the text 'Cork City Hall Rainbow' and the section underneath with the top of my photo? Thanks a mill!
  6. I recently migrated from BigCartel. I’ve connected my Stripe account but none of my previous order data, sales, customer information has transferred into the backend of my Squarespace site. Is it possible to import my data using a CSV file ? Or any other possible way ? Echoing what others are saying - this seems like a huge oversight, as of right now, none of my data from years of sales/customer base engagement has transferred into the Squarespace backend. Any advice on how to ameliorate this would be immensely helpful. Thank you !
  7. I am selling services, not physical products. How do I get rid of the shipping information on the automatic order confirmation email? I created all of my services, as services and not products and the shipping info is still popping up on the email order confirmation. Does anyone know how to get rid of this?
  8. Site URL: https://www.abbeyroseevents.com/wandering-rose-rentals Hello! I'm in a bit of a unique situation and I am hosting two businesses on a single website. the main website is branded one way, and then one page and the products/commerce pages are branded another way. I was able to code the background on each page using: <style> .Main { background-color: #e3c7bb !important; } </style> But, on the commerce page, there is a large white bar that is still white. I'm also having issues with my coded navigation. I have hidden the main navigatio
  9. Ive looked and came up empty handed. Is there a way to add thresholds pricing to quantities on items? For example, if you buy 1-10 of product A, its $15.99, but if you buy 10-20 of product A, they are 12.99. etc etc. I need a way to set the thresholds, and then hope that it also calculates it. TIA
  10. Site URL: https://www.devilsbotany.com/ Hi! We offer three different shipping options on our website. I want to make standard shipping the default/first shipping option to appear on the list in checkout, but at the minute it is listing the free shipping options first (click & collect & local delivery) followed by standard shipping last. Is it possible to rearrange how shipping options appear in the checkout so that standard shipping is default? Many thanks!
  11. Site URL: https://www.vip-equestrian.com/ One of my clients works with influencers and gives them codes that people can use at checkout. These tend to be 5% off the whole order or £5 off the whole order. They also run their own special offers; for example, at the moment they are offering 30% off a new product. Is there any way to stop customers using more than one code? They would like the 5% discounts to not be used in conjunction with any other discounts. For example, this customer has used the 30% off the new brown pad and £5 off the whole order Thank you
  12. Site URL: https://www.strappedcamera.co Help! I have just upgraded to the advanced ecommerce plan and need to set-up a buy one, get the second product half price discount for an upcoming offer...but no matter what I've tried, I can't seem to find a way to do this (or even a work around). I really don't want to have to switch to Shopify, but the lack of ecommerce options on Squarespace is driving me crazy! Has anyone had any luck with this or can suggest a possible work around that I haven't thought of? Thanks in advance!
  13. Site URL: https://friendsfirstphoto.com/print-shop/p/gift-print I need the Squarespace hidden input field on all my product pages, not the popup so it saves with the order using the Buy button. I am happy to pay someone who knows how to accomplish this.
  14. Hi, I'm trying to reorder the categories from my shop page. I know that by default it's alphabetized but is there a code that I can use to fix this? I've already tried a few and it hasn't worked. Here's the link to the website I'm working on: https://arvin-lee.squarespace.com/config#/|/ For instance I'd like to change the order of the categories to: 1. Hair 2. Wig 3. Hair Care 4. Nail 5. General Mechanics
  15. So I got the importing worked out and I want to add a ton more products to a store. I exported a CSV, added another product as a test, and imported the new CSV and got the following error: "Missing column Add PRODUCT ID column" So I go to check the CSV and it's right there as the first column. I'm baffled by this one. How can I solve this? I have a ton more to add to my store.
  16. Hi There, I'm looking for some Custom CSS so the hover image for a product is not the second image uploaded. I would like it to be a completely different image that isn't in the product images for that product. Much appreciated!
  17. Site URL: https://www.usaskinident.com/ I would like my customers to be pushed back to the shop page after they add a product to their cart. Squarespace doesn't have this feature, but I'm wondering if anyone has some sort of push-back code or something. Thanks!
  18. Site URL: https://pockimals.com The carousel arrows are missing on my product page for Mobile. I thought maybe I'd just colored them white or something so they weren't showing up, but I couldn't find how their change their color, so even that is the issue, I need help finding that style. https://pockimals.com/home PW: LuckyBen
  19. Site URL: https://www.cobbledstreetshop.co.uk I've created a e-commerce website. I'm currently the middle man between customer and seller. How do I set up my website that the customer buys and pays directly through the seller rather than going through me first please? and how can I track the orders?
  20. Hi All, I am selling prints, and would like to disable the auto-zoom on each individual product so the buyer can see a bigger scale rendition of the print they are buying. My template does not have an option to disable autozoom on images. I am using Lange. I was able to make this happen on the main products page using the code below: .ProductList-outerImageWrapper { position: static; padding-bottom: 0px !important; } .ProductList-innerImageWrapper { position: static; margin-left: auto; margin-right: auto; } .ProductList-image { width:
  21. I know there's a way to add multiple tracking numbers to an order, but I'm curious if there's a way to select what products are in each shipment?
  22. I am wondering if it's possible to sell a subscription to downloads for digital products? I will be selling e-books and want to offer a subscription service where a user can download 1 book per month with their subscription, is this possible? Can I sell different levels of subscription offering more downloads for a higher price?
  23. Hi, Am wanting to add Gift Cards to my shop and wondering if there was a way to allow for a custom amount in addition to the predetermined amounts. Thanks Andy
  24. Site URL: https://www.parlourofwonders.com/ As the title says, I'm not receiving email notifications of new sales on my Squarespace store. I can view the recent sales in the Squarespace editor, but getting the emails would make my life a whole lot easier. This has been happening since around the start of May and I'm at the end of my rope! A month or two ago I had to edit my domain's MX records to make email work with G-Suite so my employees could message each other. Could that be impacting it? I still receive administrative emails from Squarespace, like when I change the email that's supp
  25. Hi all! The question has to do with the display of the related products on any product page in the store: - If I have less than 3 items to display, I would love to center the related products on the page (takes 3 items/line max) - If I have more than 3 items to display, I would love to display only 3. No preference: random choice, or the 3 firsts... Is it possible? Could I solve that with some extra code? Can someone please assist me? Hope it's a good year 🙂
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