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  1. Site URL: https://tommy-brown-kgtg.squarespace.com I'm helping a friend build a Squarespace site for his business. We would like to build a products page where the user can select the things they think they need, then my friend receives that list to verify they have everything before approving the purchase. Basically, I want the end user to build their own quote, then get approval from the site owner. Suggestions on how to accomplish this? Thanks in advance!
  2. Hi! I am needing to collect email addresses when someone buys a product on squarespace that then links to campaign monitor - has anyone found a work around for this?!
  3. I added a new product to my inventory. And it showed up fine in the shop. But when I added a product block on the front page the product block couldn’t ‘find’ the item to embed. Am I missing something simple? And is there a workaround?
  4. Site URL: https://www.littleboxes.shop Hi there, Is anyone else noticing that within their shop editors, some of their products are duplicated and cannot be deleted? It's driving me insane. (In the screenshot you'll notice two of the light bulb cards but only one in the actual shop). I've tried deleting it multiple times. Thankfully, they aren't showing in the actual shop and they aren't showing up in my inventory in the commerce section. Has anyone else seen this? Know if it's a bug across SS? I would try reaching out to them, but honestly they refuse to help me unless I take
  5. Site URL: https://www.themaycircle.com/ Hi. All of a sudden, today, the checkout keeps failing. I am using stripe as the payment gateway. A picture is attached below. I don't know how to proceed. There is not a problem with the cards. I have tried with multiple Visa and Mastercard cards and nothing works.
  6. I have a client whose Shipstation needs to be reset and re-synced manually after every sale, and still every item shows as Pending until manually changed. I have tried to help her, but everything on the back end of both Squarespace and Shipstation seem to be set up properly. Is anyone else having issues with this sync -- I can't seem to find any help from Squarespace on how to get this issue resolved. As far as I understand, the goal is that Shipstation automatically marks as fulfilled and syncs tracking info after the label is printed etc. But that's not the case .. any help?
  7. Hi there I can't find any resources on how to customize the commerce templates or on how to develop extensions. Can someone point my in a direction? Thanks, best
  8. Site URL: https://www.bremmerhanddryers.co.uk/shop Hi, I am trying to set up automatic Trustpilot reviews once a customer has made a purchase. Find information in link below: https://support.trustpilot.com/hc/en-us/articles/213703667-How-to-use-Automatic-Feedback-Service-AFS- Could anyone let me know how this could be done on squarepace? I can't find anywhere to add BCC field to Thanks a lot
  9. Hi! I want to add some products onto multiple pages but pull from the same/one inventory, is that possible? if so, how? Thanks in advance!
  10. Site URL: http://www.corinne.studio/shop Hi - I'm attempting to hide the categories at the top of my store page. I've tried every bit of code on this forum, however none of it is working. I don't have much CSS on my site already, so I don't think something is conflicting. The only code I have is renaming More Posts, and adjusting Button width and Summary Block text style. I've tried everything for two days! Please any help would be life saving... thank you!! Corinne
  11. Site URL: https://www.aulddistillery.co.nz/auld-store/harvest-cask Hi, we're getting this product set up for a new distillery in New Zealand. Their first product is a cask of whisky. There's a whole heap of terms and conditions that need to agreed to before purchase, but there doesn't seem to be a way to say anything like "by agreeing to this purchase I agree to all the terms and conditions". Or a click box to agree and then be allowed to purchase. Is there anyway to add that functionality. Thanks Jamie
  12. Site URL: https://wastewhat.org Hi everyone, We are attempting to use the Squarespace Commerce App for in-person sales for my business. However, when selling a certain product, the quantity selector can only be updated by clicking the up and down arrows. Unfortunately, because we sell some items by the ounce, we need to sell many "units" of a product. Thus, we need to be able to type into the quantity selector field, rather than clicking the up arrow 50+ times. Further, the number of units varies from customer to customer, so I cannot add a bunch of products at predetermined quantities-
  13. Site URL: https://www.stemajourneys.com/travel-guides-by-stema Hi there folks, anyone knows how/if one can add a description paragraph between the categories and the actual products onto the product page of a site? I am currently using Brine 7.0 template. Also, if anyone wants to spare an accordion css code for the same page, I would be more than grateful (since I havent got a right answer from what has been written around this forum) Thanx crew SteMajourneys
  14. I am selling services, not physical products. How do I get rid of the shipping information on the automatic order confirmation email? I created all of my services, as services and not products and the shipping info is still popping up on the email order confirmation. Does anyone know how to get rid of this?
  15. Site URL: http://etric.co.uk We are constantly being asked by customers for the option to pay using a finance platform such as Klarna. There is currently only the shopify workaround and we would like to know if squarespace has plans to integrate this into their platform. Our conversion rates would massively improve with this feature and cannot understand why this has not been implemented.
  16. Site URL: http://www.restorationcider.com We are now delivering locally during Covid-19, can I add a field to allow customers to leave a tip for the delivery driver? I would want it to go through with the rest of the check out.
  17. Site URL: https://steve-lewis-7h8y.squarespace.com/pantry Hi, I'm wondering if I'm able add a text box above the category nav of a product page? This is for a food business that wants to stipulate pickup hours and procedures for COVID-19 curbside pickup. Any help would be appreciated.
  18. Site URL: https://www.chickswhoquilt.com Hi- I have a situation in commerce that I can't quite figure out. We are selling cloth masks that are mostly finished with the only remaining step be to add cloth ties or elastic straps. Is there a way to list a product and then have an option to add something at the end for an additional cost without listing multiple variants for the same thing? What we do right now is say that an item has an inventory of 10. We list it with 2 variants - with tie and with elastic with an inventory of 5 each. But we really have 10 that are neither
  19. Site URL: https://melina-clark-jeweller.squarespace.com Anyone else having this issue on product pages in 7.1 - where there is an alternate image the product fades to white when hovered over and before clicking through to the actual product - very disconcerting. I am using Firefox and know it works as it should on Chrome, so should not be a case of requireing any CSS to have that function. I also don't want to have to go down the route of purchasing a plugin when this function should work seamlessly and natively. I can't believe I'm the only one - I have two websites lined up to la
  20. I am working to setup real-time carrier shipping for my products, but I'm not completely clear on what weight and dimensions I should be using. 'Shipping Weight' and 'Packing Dimensions' are specified, but the descriptions of each aren't clear. I am using USPS Priority Mail shipping. Should I: Use the weight and dimensions of my actual product not including the packing materials or box? Use the weight and dimensions of my product including the packing materials and box? Do something else? Thanks in advance for any expertise you can lend.
  21. Hi. We're considering moving our e-commerce business over to the SS platform but I don't see that SS offers global attributes or variable templates. This is incredibly important to us as we have 1000+ products—each requiring access to a global attribute/variables (i.e. general sizing, color options, product specific size options (with pricing), etc.) It would be way too time intensive to have to identify each of these written out line by line in a CSV file. I may just be missing the option so I thought I'd put it out to your SS community. Thanks very much!
  22. Site URL: https://www.bremmerhanddryers.co.uk/shop/p/soap-dispenser My clients is trying to create a variant on the price of a product, so it goes down by a £1 every 10 bought. He has tried to do this using pricing & variant but is struggling to achieve what he wants to do. Please find the video attached showing his issue, is there a way this can be done? Screen Recording 2020-08-21 at 13.59.34.mov
  23. Site URL: https://www.kovikai.com/shop Hi. I am wondering how to stylize the box around the quantity on my page. I looked in the "styles" and can't find it. I'd like to make it pill shaped and a different color. It's currently a harsh black outline. Thanks in advance!
  24. Site URL: https://retroralph.uk/ Something strange happened to my website, in the commerce section on the mobile view - it suddenly created a large gap underneath my product photo (between the description). It was working perfectly earlier and I can't fix it anwhere. PLEASE HELP The first photo shows how it looked, while the second and third shows how it looks now.
  25. Site URL: https://muffinarmstrong.com.au/ Hello, Is there a way to add a pop up filter menu that allows our customers to filter by colour, materials, etc? See attached example. Regards, Adrian
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