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  1. I am a brick-and-mortar store using Square POS for everything from my inventory to, naturally, my sales. I have an online store hosted with WordPress.com using the WooCommerce plugin, if you're familiar, and I'm interested finding out if it would benefit me at all to switch to Squarespace. Online sales weren't a large part of my business until recently, and I'm realising now that could I have done this differently from the start -if it could have been any easier- I would have. I've done what research I can and I wouldn't be asking the questions I am if I had been able to find answers I was sur
  2. Hello, How can I add live chat module on my website? Thank you,Tommy
  3. Site URL: https://jaeminfrazer.com I'm selling an Audiobook + Ebook bundle in my store. I can upload the Ebook fine, but want to deliver customers a private link to Soundcloud so they can access the audiobook after the purchase. Any thoughts on how I can do that would be appreciated. Thanks
  4. Hey everyone! If you're willing to share your Squarespace transaction data, I can automatically provide you a report with a ton of insights. The catch is: I don't know the most useful insights yet and my goal is to figure out the "aha" moments that you find most valuable. I'm linking a sample report from a friend's company (with permission) that sells coffee to give you a sense of what we're doing. It's super raw and not pretty, but the insights are there (repeat customers, basket size, order trends, etc). If you'd like to run your data through our system and get your business insigh
  5. i have test mode enabled. but whenever i try to complete a checkout, the "review and purchase" option is still grayed out after inputting information, it also tells me that paypal cannot be used in test mode and then freezes on updating cart. any ideas on whats going on?
  6. Hi there, I would like to change the text "Quantity" on a product page to read "# of Couple's". Does anyone know how I would begin to do this using custom code?
  7. My client wants to add a separate line item/non-taxable deposit to certain products. Is there a way to do this? Client sells charcuterie boards and the deposit is for the board. If the customer returns the board they will be refunded the deposit, if not they are changed for it. So if the charcuterie board is $105 they want to create a $40 deposit fee on top of the $105 but it can’t be taxed and they don’t want to just add the fee to the base price - they want it separate. Any developers able to help?
  8. Site URL: https://www.terroir-imports.com/products Hey guys, My ecommerce has the option for clients to select the quantity of services they want to purchase. I sell wine, but the products are sold by the case. Is it possible to indicate: 1 case 2 cases 3 cases etc. As opposed to indicating 1, 2, 3, 4, etc.
  9. Site URL: http://www.%20instagram.com Has anyone noticed that Instagram just basically hijacked our Squarespace integrations? Now all products check out through instagram and no longer direct to our Squarespace shops. This, in my opinion, is a MEGA CATASTROPHE. I can't seem to find a workaround.
  10. Site URL: https://ellipsoid-scarlet-wnyp.squarespace.com/ pw is nathandmeeks Selling Face Masks. We have the option set up to sell a single mask, by colour/size. Easy enough. We're trying to sell a family pack of 4 masks - but the issue is allowing the customer to order by color and size when buying that 4 pack. I've tried a multiple ways/variations/options, but can't seem to get it working. Does anyone have experience with this? Or advice? I hope this makes sense. Thanks for any help/thought/advice Lincoln
  11. Our business allows customers to buy a service for a specific date, but we have limited staff to perform the service. This typically isn't an issue unless a customer buys for a particularly busy day, but we don't want to run into a problem where a customer buys and we are unable to fulfill their order. Is there a way to delay charging of their card until we can confirm availability? That way we don't have to worry about issuing a refund or anything like that. We use Stripe for payment processing, if that helps!
  12. Hi all, I've seen a few people ask about how to integrate with platforms that use BCC fields to generate automated follow up emails for site & product reviews without response. I've use Trust Pilot previously to handle reviews as it's very well regarded and trusted by consumers, but without a BCC field in SquareSpace emails it seems impossible to use. Has anyone managed to find away around this lack of functionality? Many thanks in advance.
  13. Site URL: https://conormccreedyshop.squarespace.com/?password=showmethewebsite Template: Clay 7.0 I am trying to hide the Intro of a Store page when I select a category. I have isolated when a category is selected in CSS with the following: a.ProductList-filter-list-item-link[aria-current="page"] {} but now how do I tell section.Intro to be hidden when this happens? Can this be done with CSS? It looks like SQS reloads the page when a category is selected..? TIA
  14. Site URL: https://www.amandajamesbridal.com/ Any ideas on workarounds or custom code for selling and accepting deposits toward a purchase? I have a bridal collection and sell made-to-order gowns. I'll be launching e-commerce soon and was hoping to have it totally replace my current invoicing system. I currently use Square and email invoices to my clients. - The 1st invoice I send is to receive a deposit. - The 2nd invoice I send it to receive the remaining balance. In launching e-commerce, I was hoping to: - Have customers purchase a deposit through my site. Deposits are a
  15. Hi, I'm working on setting up my commerce site through Squarespace and I'm wondering how you all calculate your shipping costs for the world? I sell products of all sorts of different sizes and weights. Setting costs for different weights based on every country's shipping zone in the world would be way too much work. I currently have shipping zones for Canada and the US, but past that, how should I set up shipping costs for the rest of the world? The options I've thought of are: 1. Don't allow shipping to those countries. Let the customer know that they will have to contac
  16. Site URL: https://www.mattiaantonelliofficial.com/store/adobe-lightroom-dolomiti-preset-pack Hello, can you please help me with this request? I would like that a customer will be redirected to the shopping chart from the same button used to add an item to the cart. Once a customer clicks "add to cart" it would be great the button switches to "view chart". Anyone know how to do it? Many thanks for your time. Mattia
  17. Site URL: https://www.stauntonspharmacy.ie/ Hi there, I have a Squarespace commerce store and we are looking for a solution where we can have all new orders automatically print on our HP printer. We have the commerce advanced plan so have access to developer API keys if that was helpful. Our printer can automatically print anything that is emailed to its custom hp email address however I cannot set it up as a store manager to receive order notifications as you have to accept that invitation which the printer cannot do I assume. Also we currently copy and paste the cu
  18. Ive looked and came up empty handed. Is there a way to add thresholds pricing to quantities on items? For example, if you buy 1-10 of product A, its $15.99, but if you buy 10-20 of product A, they are 12.99. etc etc. I need a way to set the thresholds, and then hope that it also calculates it. TIA
  19. Has there been any news about an implementation of a Minimum Item Quantity Purchase for individual products? I saw that a minimum order subtotal was implemented, but that doesn't help my situation. Right now I'm using a work-around for each item page, but the customers can change the quantity in checkout to below the minimum. From what I read, I'm not the only person who's been wanting a feature similar to the attached image. Has there been any progress or work done in that area? It's the number one thing that I'm missing from Squarespace that other platforms offer.
  20. Hi, I'm trying to link purchases in a SS store with a MailerLite account. MailerLite told me it was not possible as they do not provide any integration, and they pointed me toward Shopify. Some designers have told me this should be possible using code blocks, however I do not see neither on the Product page nor the Payment page in SS where I could add a code block... Has anyone here managed to do so ? Thanks and take care πŸ™‚ Carole
  21. Site URL: https://www.maggiesmission.org/maggiegear Hi, finally getting up our commerce site for our Foundation - MaggiesMission.org so we can sell what we call "Maggie Gear". We will be adding loads more items to sell online. Question, why doesn't the banner image (it's crappy right now) show up when clicking on each Mask? It's just a blank black bar. I don't understand. Like stated previously, we will be adding lots of categories and items for sale. Thanks for any help you can provide, Maggie was my only daughter, she died three years at age 17 to a rare and aggressive cancer. I'm h
  22. Site URL: https://www.humanbeingmankind.com Hi I need help with three things for website humanbeingmankind.com 1. on mobile I want to have all of my products display in a 2 per row grid, but i cannot figure this out. please help! specifically referring to all of the pages under the 'shop' tab on the menu bar 2. my banner image on my home page. it looks awful on mobile. is there anyway to have it so that the image shows the same wide angle version on mobile as it does on desktop...instead of the zoomed in tall photo 3. my gallery on the homepage, i would also like these
  23. Site URL: https://dressupandparty.squarespace.com Hi, I'm fairly new here but here goes, hope you can help! I am setting up a store which has approx 3000 products in. I have a large spreadsheet of every single product in, and from the supplier, three image files for each product. I am trying to find a way to bulk upload the images for the products in a far quicker way than copying and pasting 3000 links into the spreadsheet. For example: Image file name is 12345.jpg currently stored locally, but I need to host it to be a link. I need a link that is for example www.website
  24. Hi, I was wondering if anyone knows how to make subscribing mandatory when people purchase from the e-commerce platform?
  25. Site URL: http://www.karitonsorbetes.com Hello, Can anyone help or give advice on what is the best way to implementing a limit order for customers. I have looked all over the internet and from what I gather you can't do this on Squarespace. My clients website is already on Squarespace and we don't necessarily have the time to redo the whole website on shopify. If I had know that the client wanted these features before hand it would be a different story.....hence my issue. Should I use the Shopify buy button to integrate with Squarespace website and will this allow a limit order for
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