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  1. Hi Is there any way to be able to edit a product using my own javascript so that the product image (or preview) changes according to the users choices, and then send that data to the checkout form fields. I hope that makes sense. Basically, I want to sell personalised images. But I want the user to be able to choose all the different parts of the image (and colours). As they are doing this, I want the preview to update automatically with their choices. Then, when they click on the checkout button, I would like all the personalised data to pre populate the correct field in the checkout. Thank you in advance for any help with this
  2. Hey guys, I've recently set up my store (i run a retreat business), after my customer checks out i wish for the confirmation page to redirect to a form (either squarespace or google) where they can answer a questionnaire and fill out their requirements for the retreat they have just purchased. Each retreat is different. Thus needing a different form. I injected the code into the order confirmation page although it appears this is only good for one form/page. I need to have a unique form redirect for each individual retreat Can someone guide me through this please?
  3. Hey there, we are using squarespace in germany and there we have some, i would call it, translation problems. We talk to our customers in an informal way. So in general we distinguish between you and you: in german: sie und du. The checkout page uses the formal way of communication: in german sie. And we would like to change the text, so that the text on the checkout-page fits to all our other sites. We know, its difficult to explain, but maybe some of you are getting it. We know that the settings are limited because of security reasons. We just need to change from formal to informal. Are there any possibilities to change the text with code injection? At the moment we don`t want to use the developer mode. (We even don`t know if it would be possible in developer mode. We read about all other issues with the checkout-page.) Thanks
  4. Hello. I'm having issues displaying a checkout cart/icon on our store. When you add an item a very small little number appears in the right corner, it took me a while to even notice this. How do I add a cart icon that is always present so people can clearly see and checkout? https://www.keepersite.com/products/long-sleeve-keeper-t Thanks! Terry
  5. Hello, I am trying to add Paypal Credit button to my Shop. My goal is for my customers to have the option to pay using the 6 months interest free payment plan offered by Paypal. I want to replace the PURCHASE button with the Paypal Smart Button. Is there a code I can use to achieve my goal? Thank you for your help! :)
  6. Hello, Where can I find the link to the Confirmation Page? I need to set up a goal on Google Analytics. Thanks, Alex
  7. Hi, I am a basic user of squarespace and have a website were we sell places on a course. It seems that when some customers checkout the email that is sent confirming their order may end up in their email junk folder. I have verified the email address that the emails come from, but it still happens. I was want to add a line in to the Post Submit Checkout page that says an email has been sent, a line that just simply says if you have not received the email please check your junk folder. Can anyone help with where and how I would add this to my website? Thanks for your help!
  8. I am trying to collect cart information, email address, and zip code as people checkout without making a person enter credit card info. This is just a brief experiment before we fully launch. The squarespace test mode could be perfect if it didn't show people that the site is in test mode and has the fake credit card info. Is there a way to intercept the commerce flow before it gets to the checkout page? Maybe code injection or developer mode?
  9. I want to be able to cancel a commerce order if I can not ship to a particular zip code. I would like to be able to retain their email and order information if I am able to ship to them in the future. Is this possible? Thank you!
  10. Hi, We have a ''Add to cart'' button our our site which we like. However, next to it, there is another button ''Checkout''. How can we remove this button? See photo.
  11. Greetings - I'm looking for a way to make the "quantity" text box on the Cart Summary and Check out pages "read-only". I added this code to the "Cart Summary" page, which seems to work... .CartTableRow-itemQuantity-LwuRx { pointer-events: none !important; } ...but I cannot make it work for the final "Check out" page. (attached and marked areas I'd like to be "read only") Thanks in advance! Isaac
  12. I have added our state and local tax percentages in the 'Tax' section of Commerce on the back end of the site. I also checked to make sure that the 'tax is included in price' is NOT checked, however when I go to the front end of our website and simulate a purchase tax line reads zero. Am I missing a step?
  13. I need chargeback protection from stripe but they require their new checkout to be implemented to the site. Upon contact they directed me to this: https://stripe.com/docs/payments/checkout I wanted to ask, is the new checkout already implemented in squarespace or do I have to implement it manually? (I am a trial user of squarespace so not sure if stores have the new checkout or not) Thanks
  14. Hi, I am working on a Squarespace store for a winery and need add some features to the checkout page. The customer's order cannot be processed unless it is a multiple of 12. I've been checking out forums for documentation of similar things but I haven't found much involving Squarespace pages. This website has a version of what I need (https://sage-hills-wine.myshopify.com/cart), however, I looked at their code and noticed that the "Order Limits" feature is integrated with Shopify, which I am not using. Does anyone have experience with this involving merely some custom code inserted via Code Injection, or should I be looking into alternative e-commerce software for this level of customization? Thank you
  15. Hello I use the Small Chat plugin on my site but am wondering whether it's possible install chat feature in the checkout as well (currently chat appears on every page but the checkout) to help convert customers who may have questions. Any feedback is much appreciated :) Thank you, Andrew This is my site https://www.wundertree.co/
  16. Hi there, I use the FIVE template and it seems that I can't adjust the banner image (remove it or add one) to the shopping cart page or the order confirmation page. Please see screenshots and review links below. Does anyone have any input or code to help with this issue? It seems bizarre that Squarespace wouldn't allow you to not edit banner, etc. Thank you very much! www.mstudiosav.com/printshop
  17. I want to empty out the cart when I press a button. I tried setting the "CART" cookie value to null but that didn't do anything. Any Ideas? Help would be appreciated im using the Brine Template.
  18. Hi, There is a special discount code that gives free shipping, but it is only for people working in a specific building. Those customers should fill in their address as usual, but also add a mailbox number for their office mailbox so that I can deliver them personally. Is there any chance to add a field that only appears after a specific discount code has been entered? I don't want everybody to see that text field. Thanks!
  19. When customers click on an image in the products gallery, they are taken to a purchase page where they can choose one of two print sizes. The problem is that the preview on that page is a cropped square, and my photographs are either horizontal or vertical. This square preview gives a false impression of what the customer is purchasing and, since migrating to SS, has greatly diminished my print sales. Can I add code to change the image from filling to preview block to just fitting the image file within the block? I don't want to change hosts again, but I might have to.
  20. Hey there :) Anyone has some knowledge about Wix vs. Squarespace when it comes to translating the checkout page? Does Wix support a multilingual checkout beyond the 6 biggest languages? I would like my checkout page to be in Norwegian. Greetings :)
  21. Hi everyone! I would like to change the "CHECK OUT" button (indigo template), and have it translated to Norwegian. But the mentioned button is locked by default to English. Anyone here knows how to custom code that button, so that I can have it written in Norwegian? Greetings from Norway :)
  22. Hello out there! How can I translate the "shipping options" button on the checkout page? I would like to have it written in Norwegian. Hope someone can help. Greetings from Norway :)
  23. Hi everyone, My site title (the one you enter into the 'site title' blank above the 'site tagline' blank in the Design tab) appears in my web browser tab on my cart page as well as on my homepage, which has prompted SEO tools to flag both pages as having the same title. I have it on good authority that google doesn't like duplicate titles, so is there any way to change the cart page title to something like 'Shopping Cart'? I've looked everywhere and even contacted customer service, and there's nothing to address this issue. No other page on my site shares the same title as my homepage, and every page except for the cart page seems to be fully SEO customizable. I've attached 2 images for reference - I can't include the link to the site yet, as it's in the dev stage and I don't have permission to go live yet. Thanks in advance!
  24. My store checkout page shows Apple Pay as a huge default button, with the tiny copy below reading 'Or checkout with credit card or PayPal. As most of my customers are using credit card I would like to flip the hierarchy here, or at least make it equal. Ideally I would replace the apple logo with a security padlock icon and have that go through to all payment input boxes
  25. Hi all, I'd like to improve the UX of the checkout process. By adding a button that appears when product is in the cart / after clicking add to cart on the item page that says 'go to checkout'. So that users do not have to scroll up to the cart icon to checkout. Is this possible? Website is built in the brine template. Currently it is password protected so cannot share the URL, but it the checkout page hasn't been edited in terms of CSS (yet!). Thanks all
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