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About Me




Expert ID

  1. I'm a big fan of squarespace. BIG. I've been here for years and I have heaps of sites and heaps of my clients using it. However. I'm moving a huge site over from 7.0 to 7.1 specifically to use the Members area. So I'm rebuilding the site. It's SO not fun but it's a good chance to reorder stuff. But the bugs in 7.1 are KILLING ME. I can't go longer than a couple minutes without a save bug and I lose everything, or a 'network error' bug or a spinning for ages and we all just sit and wait and then I reload and lose everything bug. I've made all the requested changes to my browser, incognito, clear cache, blah blah. I am using Chrome and only have that and photoshop open. Made no difference. I've made a video to show you how bad it is and so you don't think I'm crazy. So what I want to know is, am I alone??? Is this temporary? I've been working like this for weeks, sometimes I get an ok half hour but mostly it's this. I'm desperate and want to keep using Squarespace. I'm just lost as to what to do. Yes I've contacted support. Nothing yet other than the standard stuff from the help area that they just copy and paste in. Love your thoughts!
  2. Site URL: https://magnolia-tulip-bkar.squarespace.com/ Hi brains trust! I'm building a website for a client, and occasionally, thin horizontal lines will appear across the page. They come and go when I resize the browser. I know this has something to do with my custom html implemented illustrations (the blue botanical ones) possibly mucking something up but I can't figure out a workaround. See screenshots from client. Could anyone help me find a quick solution to this finicky problem? https://magnolia-tulip-bkar.squarespace.com/ pw: demo Thanking you in advance.
  3. Site URL: https://www.angelfilms.dk/film-materialer (Squarespace 7.0) Hi I was just made aware that there are issues with one of my clients sites, when searching for film titles on this page: https://www.angelfilms.dk/film-materialer I've implemented "Universal Filter from https://www.squarewebsites.org/products/universal-filter - and it has worked great. Allowing us to search for titles using the filename for example, searching for "Monos" brings up "Monos" because the gallery filename is "poster_monos.jpg". But all the recent titles are renamed to "Image-asset.jpg", which completely brakes the search function. Is this a new update to Squarespace 7.0? How can i switch back to use the filename, when uploading to gallery and not have SQSP renaming files to "Image-asset.jpg"????? 😖 Thanks in advance 🤩 Kind regards Bardur M
  4. Site URL: http://paddlefish-blackbird-g477.squarespace.com/ I cannot recreate the issue my client is seeing on her Apple mobile device. I am on Android and it appears as it should. On Squarespace configuration site, it appears as it should. Screenshots attached of text cutting off all over the site http://paddlefish-blackbird-g477.squarespace.com/ password: balance
  5. Site URL: https://lynx-duck-32eb.squarespace.com/work/humanesocwest So I was editing my 2nd portfolio and in doing so I pressed save and done but for some reason it deleted all my content. my heart sunk. Can I get this back anyhow ? EDIT: I just started over.
  6. My partner is currently making a website and everything is looking great on both the desktop and tablet version however on the mobile version it has this bar down the side of the whole page, you can move the page horizontally. We feel it has something to do with the selection bar not fitting on the page for some reason. Any help would be appreciated, thanks.
  7. Site URL: https://gregorylassale.com/ Upon loading, my cover page headline, body, buttons and social icons are offset for a split second, then jump to their normal location. For some reason, the branding isn't affected. Squarespace couldn't help when I approached them about this a little while ago. I'm really hoping someone here will be able to assist. I use the Sofia template (Brine family). Thank you.
  8. Hello, I have my own Squarespace website and am in the process of setting up a second for a magazine launch, which is the one I'm having issues with. When trying to edit any of the blog settings, or create a new blog, the Squarespace website completely freezes - either with a white box instead of showing settings, or on the blog page not allowing me to type at all. I'm on a Mac using the most up to date version of Google Chrome. I don't have any issues on the site I run myself, but I am using an older template on there Does anyone have any fixes/suggestions?
  9. Site URL: https://www.nickdavid.co.uk/ Hi, I am having an issue with a custom code. This code is supposed to give me the option to add social icons to the top main navigation bar. The code works well, but with one issue when making the icons open in a new tab. When navigating back to the original Site, the clicked icon is marked with a dotted squared. It disappears again when clicking on other parts of the site. But would like to know if there are any way to remove. I have attached images for example! Here is the code that is injected in the header: <meta name="google-site-verification" content="MZTF-OSAD1RlW6uiJLGfumxXTi6w2gYs9P-qMLsaoAY" /> <link rel="stylesheet" href="https://use.fontawesome.com/releases/v5.7.2/css/all.css" integrity="sha384-fnmOCqbTlWIlj8LyTjo7mOUStjsKC4pOpQbqyi7RrhN7udi9RwhKkMHpvLbHG9Sr" crossorigin="anonymous"> Here is the code used to make the social icons and make them open in a new tab. This is added directly as the main navigation link. <i class="fab fa-linkedin fa-lg"></i> Thank you for your help!
  10. Hello, I am building my first website who is not online yet. I would like to hide specific navigation links on my shopping cart. How can I do that with custom css. Thank you
  11. Site URL: https://www.morganpolymerseals.com I'm working on a site with Brine (7.0) and experiencing some very strange glitches as I edit. Noting them below: 1) the editor that pops up to make design changes is changing almost daily; this most recent iteration appears to be similar to the 7.1 editor (which brings with it all the 7.1 issues of too-much-clicking and unclear navigability.) It also removes some of the functions of 7.0 summaries -- critically, in this example, lightbox mode. 2) the above-mentioned issue seems also to interfere with some historically wonderful plugins -- like Lazy Summaries, which is installed on this site, but as you can see above, is not appearing as usual 3) the Google Chrome block finder, which has historically been awesome, no longer works. The 'click to copy' feature is now just a dead button. These are among a host of other changes that are messing with my ability to work quickly. All of this means I'm spending more time sorting through the muck, and delivering slower to clients. There's a big long thread about frustration with 7.1 on this forum -- I guess I'll add my frustration with 7.0 that (seems to be) resulting from 7.1 rollout. Are these issues affecting anyone else, and is there any clarity from Squarespace about why these changes are happening?
  12. Hi, I am trying out the Sonny theme, but after I duplicated the RSVP page the banner height became very shallow and I can no longer edit the banner image. Any suggestions? However, I can still edit the banner on the landing page.
  13. Site URL: https://www.outbrnd.com/ Hey guys, I'm having some weird issue of sorts where on mobile (I'm checking using a Note 10+ and an iPhone Xs, but it's also visible on emulator), the site has a weird 'empty space' - for lack of a better way to describe it- on the entire right side of the screen. At first I didn't notice this, but then I saw that I could scroll from left to right on the site - so I zoomed out and then saw the gap. I'm not too sure what's causing this, and if I remove all of my CSS, the gap is still there.... so I don't know how I did this. Site name: Outbrnd.com (no password needed) Could someone help with this? Thanks, T
  14. Site URL: https://tomato-lynx-cf66.squarespace.com/white Here's the problem: at the bottom of this page I have a summary block pulling content from an existing gallery. When clicked I want my images to open in a lightbox AND stay on the current page but instead they open in a lightbox but also open the original gallery source page. I really don't want that - is it a bug How do I prevent that gallery page opening? It seems to work fine in other summary design options - stacked for example; lighbox image opens and stays on the current page. Any suggestions 🤔 pw: letmein
  15. Site URL: https://www.adhdfemaleentrepreneurs.com/1-1coaching In the editor, my text is spaced out the way I want it. But when I open it on desktop AND mobile view my tet isn't spaced out and all jumbled up. Since it looks fine on my Editor how do I even fix this? Everytime I refresh or save the edit it doesn't seem to fix it. Please help
  16. Site URL: https://www.chrispcreations.com/about I'm relatively new to using Markdown for text formatting and ran into a snag. For whatever reason I can only add one visible link—while both links technically function, only one is visible. Is this a bug on Squarespace's end or am I missing something in my syntax?
  17. Site URL: https://www.judith-teichman.com/about I'm trying to make two pages on my site a different colour (orange) from the rest (blue). Unfortunately injecting the code under the advanced section of these pages seems to create a bug where all pages turn orange *until* i reload the page (any page with the wrong colour). (This bug extends to the answer to my last question of inserting a banner image on individual blog entries). The code i injected on the About page is this: (https://www.judith-teichman.com/about) The code i injected on the blog page is this: (https://www.judith-teichman.com/blog2) In summation go to any page on my site, then hit reload and the background colour changes. How can i stop this while also having two of my pages (about and blog) be orange, and every other page be blue? Thanks so much guys, you are grand!
  18. Site URL: https://www.jackroland.net/ I am using the brine theme template on my Squarespace site and am experiencing a bug when using Custom CSS. have installed custom CSS on my pages, and assigned them to different background colors. When you enter the homepage, the background has the correct color background (orange). When you navigate to another page, the background is also orange, whereas it should be whatever I have it as in the custom CSS. For some reason it's bugged and you have to refresh the page in order to see the correct color. I am using this code in the Page Settings 'Advanced' tab <style> .Main { background-color: #F56626; !important } </style> I have the following site-wide custom CSS as well: .is-mobile-overlay-active .Mobile-overlay { @media screen and (min-width:641px) { width: 100%; } @media screen and (max-width:640px) { width: 100%; } } body { overflow-x: hidden; } .mobile-overlay-menu-main {margin-top: 50px; background-image:url(https://static1.squarespace.com/static/5b2671457c9327b7540a6f14/t/5e8897ead4929f67dfe53f51/1586010091443/Jack+Roland+logo.png?format=750w); background-position: top; background-size: 50% auto; background-repeat: no-repeat; } .mobile-overlay-nav-item {padding-top: 60px;} .mobile-overlay-menu {width:100%; z-index: 1;} h4 { font-family: Open Sans; font-weight: 400; font-size: 140px; margin-bottom: 1px; } @font-face { font-family: 'Equitan'; src: url('https://static1.squarespace.com/static/5b2671457c9327b7540a6f14/t/5eb1d31defd917670c27f543/1588712221989/Equitan+Sans+Bold.otf'); } h1 {font-family: 'Equitan';} h2 {font-family: 'Equitan';} h4 {font-family: 'Equitan';} .white { color: #FCFCFC; } .forest { color: #4D6557; } .contact { font-family: Open Sans; font-weight: 300; font-size: 12px; } .pink { color: #EED4D4; } //---Custom Fonts--- .Header-nav--primary .Header-nav-item {font-family:Equitan; text-align: center; padding: 0.7em;} .Header-nav--primary {font-family:Equitan;} Does anyone have any clue why the color backgrounds are bugging? Here are some screenshots. 1st image is the homepage 2nd image is the way the About page should load 3rd image is the way the About page actually loads
  19. Site URL: https://www.vinlandhotelandlounge.com Getting a white white bar at the top of my site with a transparent nav. Can't seem to find what's causing this. Any quick help would be much appreciated!
  20. Site URL: https://www.aikoandco.com.au/shop/p/gsp37w5rtdf1ajnhurs23om7ms11y2 Hi Guys, I have added a custom form to collect information for one of my products. When on the mobile, the form seems to have a bug and almost freezers and jumps around after you answer the first few questions. I think it may have something to do with when the mobile zooms in to the form fields to fill them out? I there a way to stop a mobile auto zooming into the form fields when you go to enter them? Any suggestions? https://www.aikoandco.com.au/shop/p/gsp37w5rtdf1ajnhurs23om7ms11y2 Passcode - testpage Thanks, Tim
  21. When using grids and other items to display product the component does not seem to respect the number of items property. Currently the component seems to display all items regardless of this setting. Given this, the grid takes over the entire page. Seems like a bug, what am I missing.
  22. Site URL: https://www.thetablehay.com/private-views I am helping a client build this site. We have created a folder of pages, each of which consists of embeds of Instagram TV videos. On the desktop, each embed is complete, with title and description underneath. On mobile (tablet and phone) each embed renders differently, some cutting through the frame at the bottom, some cutting through the description (ie. horizontally through the text), and some are complete to match the desktop version (this seems to be the behaviour of the last video on the page). Squarespace will not address this bug as it involves external services, but I am wondering if anyone has this behaviour and a workaround for it? Thanks in advance...
  23. Site URL: https://www.janglad.works/dharma Hi I'm setting up my site where a text sections have an image as a background to match the section images displayed between them creating a seamless look. This works great on Safari/Firefox but for some reason having a WebGL effect applied like Pan darkens the image in Chrome. It doesn't seem to be consistent either, with some images only having the issue with Zoom and others also having it with Pan etc. Please check out the attached images and note the colour difference between the top image and the section that has "Dharma" in it once an effect is applied. Is there any fix for this? https://www.janglad.works/dharma pw is verysecurepassword Thanks in advance!
  24. Site URL: https://youtu.be/43a697rHrgk Hello. When toggling BOLD on text headings in Post Excerpts, the heading text is behaving in the opposite way that you would expect. I've seen this a few times, and have ignored it, but recently when showing a client how to do specific text edits that are critical to the outcome of the post, it became confusing at-a-glance. (see video link) Can you reproduce this? In a post excerpt: 1. Type any text, select the text, and convert the text to a heading by choosing "h3" (or h2, h3) 2. Select the text again. With text selected, make the text bold by clicking "B" in the interface. You will see how when BOLD is applied in the UI, the text appears UNBOLD. When bold is unapplied, the text returns to appear bold. See video: https://youtu.be/43a697rHrgk
  25. Site URL: https://nectarine-banjo-ewdh.squarespace.com/over-ons Hi Guys, I am working on my website but after putting in a sticky menu code, some pictures go over the menu bar instead of under Could you guys please help me fix this? This is my full custom code: header { position: fixed; width: 100%; z-index: 4; } //menu font-ab // .Header-nav--primary {font-family:'HERO REGULAR';} //ADDING HERO FONT // @font-face { font-family: 'HERO REGULAR'; src: url(https://static1.squarespace.com/static/5ebe36ddc03ce047b1c8688c/t/5ef45b6f9c95251197973435/1593072495709/Hero-Regular.ttf), url(https://static1.squarespace.com/static/5ebe36ddc03ce047b1c8688c/t/5ef45b78e4119807307bafb5/1593072504961/Hero-Regular.otf)} element.style { min-height: calc(75vh - -80px); } //ADDING HANDWRITEN FONT// @font-face { font-family: 'TheGwathmey'; src: url('https://static1.squarespace.com/static/5ebe36ddc03ce047b1c8688c/t/5f477c6373c394243f5d8e93/1598520419665/TheGwathmey.ttf'); } h3 {font-family: 'TheGwathmey';} .Header-inner--bottom { align-items: center; } .Header-inner--bottom [data-nc-container="bottom-left"], .Header-inner--bottom [data-nc-container="bottom-center"], .Header-inner--bottom [data-nc-container="bottom-right"] { padding: 25px 20px !important; border-bottom: 0px solid #ECE9E8; border-top: 0px solid #ECE9E8; /*optional style*/ } .Header-inner--bottom [data-nc-container="bottom-right"] { border-right: 0px solid #ECE9E8; height: 25px; } .bar2 { border: 10px solid #444D9A; width:60%; height: 15px; border-bottom: none; position: fixed; background: transparent; bottom: 10px; left: 30px; right: 30px; margin: 0px 0px } //Hoogte van section quote over ons// element.style { } .tweak-index-page-fullscreen-first-page-only .Index-page:first-child, .tweak-index-page-fullscreen-pages-with-backgrounds-only .Index-page--has-image, .tweak-index-page-fullscreen-all-pages .Index-page { display: -webkit-box; display: -ms-flexbox; display: -webkit-flex; display: flex; min-height: 50vh; } .footer { border: 7px solid #444D9A; width:90%; height: 0px; border-bottom: none; position: fixed; background: transparent; bottom: 1px; left: 50px; right: 50px; margin: 0px 0px } // Hide Spacer Blocks On Mobile // @media only screen and (max-width: 640px){ .sqs-block.spacer-block { display: none !important; } }
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